Domain/Business Areas:

· Corporate Banking, Payments

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Requirements

· 4+ years of experience as a Business Analyst, preferably in the banking industry.

· Experience in writing clear and concise user stories to articulate business requirements

· Experience with Agile methodologies.

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Key Responsibilities:

• Business requirements (jointly with BU Specialist).
• Functional requirements (incl. input/output, data, security).
• Non-functional requirements.
• Standard operating procedures, manuals and Release notes.

Job Responsibilies:

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights.

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements.
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment.
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.
• Identify value based & outcome driven requirements and manage risks through prioritization.
• Write business functional release notes and contribute to deployment plan.

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements.
• Work with Test Manager to translate business requirements into test scenarios.
• Facilitate / provide "Train the Trainer" on application enhancements.
• Maintain up to date knowledge base related to application features and processes (subject matter expertise).

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.

Job Requirements:

Technical Skills & Experience

• Strong business domain knowledge in retail banking.
• Bachelor’s degree in Engineering/ Business/ Finance or equivalent.
• Minimum 10 years of relevant banking and/or consulting experience.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player.
• Familiar with change management processes and project management fundamentals.
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Passionate, diligent and resilient individual with ability to thrive in ambiguity.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

Domain

• Retail Consumer banking operations & contact centre.
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Managemen.

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Build and manage long-term relationships with a portfolio of priority clients.
• Understand clients’ financial needs and deliver tailored financial solutions to meet their objectives.
• Provide ongoing advice and support, helping clients make informed decisions about their wealth.
• Identify and capitalize on opportunities to expand the client base and increase revenue.
• Work closely with product specialists to provide advanced financial solutions.

Who is Suitable:

• At least 5 years of experience in relationship management in priority banking.
• Strong knowledge of financial products, credit, and investment solutions.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a strong focus on client satisfaction and business growth.
• Proactive, driven, and maintains a positive, solution-oriented attitude.

Benefits:

• Be part of a leading financial institution with a commitment to customer service excellence.
• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• A supportive work environment with a focus on team collaboration.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

about the company

This position is with a top global reputable bank and falls under the Offshore Segment.

about the job

The Offshore Priority Relationship Manager plays a key role in client relationship management, which involves client acquisition, providing personal wealth advisory, and ongoing servicing of affluent High Net Worth clients.

Advise clients on their personal financial objectives by analysing their financial situation, recommend suitable in-house financial solutions, execute client instructions, address queries regarding their existing banking and financial transactions.

about the manager/team

You will be working alongside a supportive manager and a dynamic and experienced group of wealth & product specialists.

skills and experience required

Minimally 3 years of sales experience in the relevant field is required. You should be a good communicator with strong analytical skills. CMFAS papers required. Preferably prior experience as an Offshore Relationship Manager.

About the Role

We are seeking a motivated and detail-oriented Junior Test Engineer to join our team. In this role, you will be responsible for ensuring the quality and reliability of our operations system through testing and continuous improvement. If you are passionate about quality assurance, have an eye for detail, and are eager to grow in the field of software testing, we would love to hear from you!

Objectives of this Role

1. Ensure the highest quality of our operations system by developing and executing tests to detect and report any errors in the product.
2. Develop suitable testing plans and frameworks that align with our customers' needs.
3. Coordinate with various functions and teams to incorporate necessary product changes.

Responsibilities

1. Write test cases, prepare and create test data, execute, and retest test cases.
2. Leverage in-house GenAI for test case creation and enrichment.
3. Ensure test runs and results are completed within the given time frame.
4. Develop and execute test plans to validate software functionality against requirements and specifications.
5. Identify, report, and track software defects and issues.
6. Perform functional, performance, security, and regression testing of software products.
7. Report test results and defects to the development team and other stakeholders, and work on their resolution.
8. Provide suggestions and feedback to improve the quality of the software development process across teams.
9. Stay updated with the latest testing tools, techniques, and methodologies.
10. Collaborate with the Testing Centre of Excellence (COE) to enhance testing processes and standardize testing practices across operations.

Required Skills and Qualifications

1. Degree or diploma in computer science, engineering, or similar technical certifications.
2. 1-3 years of experience in testing, quality assurance, or similar roles.
3. Excellent problem-solving skills, an analytical mindset, and strong communication skills.

Preferred Skills and Qualifications

1. Proficiency in testing tools such as JIRA, Selenium, Appium, and other testing frameworks.
2. Certifications such as ISTQB (International Software Testing Qualifications Board) and CSTE (Certified Software Tester).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Summary

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• 8 years of relevant experience in a Private Bank
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

[Job ID: 401769]

Key Responsibilities:

• Manage HNW client portfolios.
• Serve domestic clients in Singapore and international clients from non-assigned countries.
• Promote a comprehensive range of financial products, including FX Trades, Bonds, Structured Notes, Funds, and Bancassurance.
• Leverage the bank’s broad product offerings to fulfill clients' wealth management objectives.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

JOB PURPOSE:

• Support role for the relationship managers

PRINCIPAL ACCOUNTABILITIES:

1. Client onboarding and ongoing KYC : to work closely with customer, onboarding team and compliance team to ensure smooth onboarding / KYC / CDD / AML in time.

2. Client servicing: to ensure day-to-day customer queries are handled in a timely manner.

3. New business: to support the relationship managers in assessing the viability of the new transaction, in ensuring timely submission of account opening, credit proposals, deal presentation slides and manage the credit process and turnaround time. To attend roadshows and make customer visits with relationship managers

4. Ongoing account monitoring and customer relationship managing :

Be able to :

• ensure timely submission of periodically account reviews and loan reviews, conduct post-lending monitoring of approved conditions/covenants. To raise waivers arising from deviations from bank policies and approved conditions/covenants.
• develop and manage customer portfolios as well as conduct regular credit reviews to maintain healthy loan portfolios;
• visit customers periodically with RM to update the latest situations of customers and develop new business;
• implement transaction monitoring, ask customer provide transaction information or supporting documents.

5. Regulatory: to ensure regulatory checklists are completed and maintained in accordance with bank policies and requirements.

6. Any other duties that may be assigned from time to time by HOD and RM.

KEY COMPETENCIES:

• Minimum years of experience : 1-3
• AML / KYC knowledge and experience
• Good credit and financial analysis skills
• Presentation skills
• Product & Market knowledge
• Operational and administrative skills
• Communication & interpersonal skills
• Basic customers’ relationship management skills
• Analytical and problem-solving/decision-making skills
• A team player and can work independently
• Will deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

• Location: Raffles Place

• Working hours: 09:00 to 17:00 (Monday to Friday)

• Salary: Up to $7,000 (depending on experience)

Corporate Banking (Sales, Japanese speaking)

Job responsibilities:

• Corporate sales (Loan, Deposit)
• Credit Rating Assessment
• Loan Facility Renewal
• Preparing Loan Asset Balance Table, month-end processing
• Loan transaction (Rate reset, Reimbursement, CDD)

Job Requirements:

• Minimum 5 years of working experience, preferably in the banking area
• Tertiary degree in a related field of studies
• Japanese language proficiency (JLPT: N1 or N2) is required to liaise with the external stakeholders
• Experience as a Credit Analyst or Corporate Relationship Officer is preferred
• Strong communication skills
• Team player with a collaborative mindset

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Corporate Banking (Sales, Japanese speaking)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Responsibilities:

Accounting & Reporting (30%):

• Supporting the day to day general ledger accounting and reconciliation, financial reporting and analysis – Using QuickBooks (or Xero)
• Support in all monthly, quarterly and annual close activities which include analyzing accounts, journal entries (and/or amending them), performing account reconciliations, and preparing reports and financial documents
• GST-Filing: Collate all the necessary documentation and reports, ensure approval by Company Directors and submit to Head of Finance

Finance (40%):

• Organise the planning and forecasting process to build a complete picture of our P&L
• Develop dashboards and projectors using QuickBooks
• Provide support on costings for project proposals to clients
• Handle company payments as required, including creators involved in Crowdsourcing
• Invoice and accounts payable: Issue invoices to clients as per project schedule. Ensure on time payment from clients. Ensure payment on time to suppliers, as per our commitments and cash flow position
• Track time sheets of whole team to analyse/report profitability on a project by project basis

Overall Team Support (30%):

• Prepare Director’s claim on monthly basis
• Record and keep track of employees’ leave benefits
• Ensure time sheets are submitted on weekly basis
• Provide support with Expenses for the team
• Administrative support (travel, venues materials, external participants etc)
• Any other ad-hoc admin duties as required

Requirements:

• Bachelor’s Degree in Accounting, Finance, or related field
• Demonstration of key finance competencies and qualifications, ideally with 2 or more years of experience
• Strong FP&A and controllership background
• As the Finance Spark, one needs to be a self-starter and proactive person
• Willing to learn quickly, not afraid to speak up (or have a POV), want to make a difference
• Ability and tact to work across very different cultures (form Europe to Asia)
• Familiar with Quickbooks, Xero and Microsoft Office suite (Excel in particular) and digitally savvy
• Ability to effectively interact with external stakeholders including advisors, clients, banks, and regulatory bodies such as ACRA and IRAS
• Strong analytical skills, and knowledge of GAAP accounting principles
• Ability to work independently, proactive, motivated
• Meticulously detailed
• Working hours: 5 Days a Week, Regular Working Hours

Location: 10 Raeburn Park, Singapore 088702

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Summary

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• 8 years of relevant experience in a Private Bank
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities:

Project Implementation: Collaborate with delivery teams across APAC to implement high-priority projects, leading BAs across multiple projects and in Agile Methodology.

• Engage with stakeholders, SMEs and other BAs to manage deliverables such as user stories, process diagrams, functional specs, walkthroughs, Q&A sessions, sign-offs, and production handovers.
• Work with business teams to facilitate discussions, present information, problem solve, and implement alternative solutions where required.
• Work with Delivery Leads and Product Owners on prioritizing and refining the product backlog.
• Support with UAT activity, as required

Stakeholder Engagement & Communication: Build strong relationships with business and IT stakeholders, becoming a trusted advisor and making recommendations.

• Provide clear, timely communication to keep stakeholders well-informed and avoid surprises.
• Provide status updates to senior management and liaise with external partners and vendors as needed.
• Process Improvement & Facilitation: Facilitate business changes and drive continuous process and operational improvements, with a particular focus on adoption of Agile Methodology and best practice.
• Foster a creative and innovative team environment, facilitating communication and resolving disagreements.

Qualifications, Experience & Skills:

Required:

• Understanding of the end-to-end insurance value chain, products, processes, regulations, and market trends.
• Understanding of Agile practices, including backlog management, writing user stories, and facilitating Agile ceremonies.
• Experience working with all stakeholders from technical to business roles, and pro-active change management
• Demonstration of analytical thinking, problem solving and coming up with innovative solutions that solve practical business challenges
• Proven experience managing and delivering services in complex, fast paced environments where ambiguity or contention in support requirements is often present.
• Strong analytical and problem-solving skills to conduct system analysis and provide actionable insights
• Strong communication & organizational skills and the ability to manage a variety of competing tasks and stakeholders.

Preferred:

• Knowledge of JIRA and Confluence systems as collaboration tools like Mural.
• Experience working on large scale IT systems consisting of multiple integrated applications.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

This position will start off as 1 year contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.

• Support assessors in the requisition for payments on approved claims.

• Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.

• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email.

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

• Sorting of emails.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

Up to $2900

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

BDM - We will count on you to:

• Reporting into the Head of Broking develop and execute strategies for new business penetration, with the purpose of gaining broking market share
• Evaluating existing sales practices and processes to enhance delivery and produce results
• Arranging new business meetings, creating and leading sales pitches
• Leading and closing complex sales and tenders
• Researching market trends and industry updates, for the purpose of building market credibility and knowledge
• Building relationships with internal and external stakeholders to ensure trust and long-term relationships conducive to new business activity

Client Manager - We will count on you to:

• Prepare and implement business plans and goals
• Build long-term relationships with key client decision makers and monitor changes within client organizations
• Manage all aspects of account management and service delivery to clients, ensuring client needs are met in line with agreed service standards
• Recognize and document revenue generation, growth, and other opportunities by actively developing additional business from existing portfolios and other sources
• Identify and document successful account retention and defense strategies to ensure business is retained
• Maintain awareness of potentially complicated claim-related matters and assist claims personnel in negotiating equitable claim settlements on behalf of clients.
• Develop meaningful working relationships with insurers through regular contact and liaison to better serve clients

Raffles Place

Mon- Fri 9am-6pm

A Levels: 2200

Dip: $2,600

Deg: $3200-$3500

• Manage daily operations for Individual Life and Health Insurance Services
• Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information.
• Policy Issuance – Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking.
• Client Level Changes e.g. change in personal particulars, contact details, returned mails.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820