about the company

Our client is a reputable European Bank in Singapore with strong footprints across Asia Pacific and globally.

about the job

You will be tasked to:

• Manage a portfolio of key clients who are largely global commodity traders
• Performing KYC and compliance related activities to ensure regulatory compliance.
• Increasing the wallet share by growing and cross-selling into other product lines (capital markets, advisory, transaction banking and etc.).
• Manage liaison and negotiations with all internal and external stakeholders, such as with the clients, lawyers, credit division, operations team and more.
• Ongoing credit monitoring and portfolio management
• Participate in any business meetings or discussions when necessary.

about the manager / team

Reporting to the Team Lead, you will be part of a small and nimble team in Singapore and a global team across the region/local offices.

skills & experience required

• Degree in Finance, Accountancy, Business Management, Economics or comparable
• Has 10+ years of relevant experience dealing with global commodity traders as a coverage banker
• A background in Trade Commodity Finance (TCF) would be an advantage
• Good communication and interpersonal skills

To apply online, please click on the appropriate link. Alternatively please contact Adeline Lim on https://www.linkedin.com/in/adelinecorporatebankingrecruiter/ for a confidential chat.

EA: 94C3609/R1105572

Position Objective The purpose of the Finance Executive is to:

● Contribute to the team’s function and success within Australian International School and Brighton College Singapore.

● Ensure internal procedures are adhered to, including being compliant around the maintenance and security of financial records.

● Ensure all data entry and accounts receivable tasks are completed accurately

Responsibilities

● Handling of all customer queries and outstanding receivables.

● Competent performance of customer account reconciliation.

● Initiate the collections of overdue accounts.

● Check and process customer refunds and dishonored cheques promptly.

● Maintain accounts receivable files and records.

● Monitor and maintain outstanding payments.

● Prepare weekly and monthly schedules.

● Provide the status of the Account Receivable Report.

● Other duties as determined in consultation with the Director of Finance and the Finance Manager, or such persons as the school may designate.

It is the job holder’s responsibility to promote and safeguard the welfare of children and young people for whom they are responsible, or with whom they come into contact with and compliance with the relevant Cognita Safeguarding Child Protection Policy and Procedures should be adhered to at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Position Requirements

● 3 years of relevant experience

● Excellent communication skills in English and Chinese

● Highly numerate

● Competent knowledge and experience of Microsoft (Word, Excel) is essential

● Excellent interpersonal skills to deal with internal and external stakeholders from diverse backgrounds

● Customer service experience is essential

● Strong problem-solving skills to achieve customer satisfaction

● Ability to build sustainable relationships with customers

● Flexibility to change duties when required

● Ability to multitask where needed

● Experience of working to deadlines essential

● Experience within the education or service industry preferred but not essential

Key responsibilities:

• Functional Business Analyst for Corporate Internet Banking

• Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document

• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Team Collaboration

• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Key skills required:

• Corporate Banking

• Business Analysis

• Agile methodologies & UST writing

*5 Days work week, 9am - 5.30pm

*Location: Pioneer (Company transport provided at Sengkang, Woodlands, Marsiling, Bukit Panjang, Choa Chu Kang, Bukit Batok, Boon Lay, Chinese Garden, Jurong East, Buona Vista, Tiong Bahru)

*6 months contract and renewable

Our client is a Japanese MNC in providing heavy machinery/vehicle for construction industry

Job Description:

• Assist in preparing Month End Closing Reports (sales & expenses reports), including preparing recurring JVs.
• Assist current project with IDMS.
• Assist MES- GST Audit/Statutory Audit.
• Assist in Financial Reporting.
• Assist in FY2025 Budget preparation.
• Prepare presentation material/additional information to support decision making.
• Ad-hoc assignment by HOD/immediate superior

Requirements:

• Degree (2-3 years experience) /Diploma (4-5 years experience) in Accounting.
• MS Office

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to [email protected] to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Salary: Up to $3,500/month + $150/month (Transport Allowance)

Location: Tuas (May move to cleantech loop in 2025)

• Prepare access card, employee vendor creation, other cards application
• Invoice Processing
• Booking of courses and training
• Participate and planning of events (if required)
• Purchase/Renew corporate phone
• Updating of leave and MC
• Scanning of reports
• Daily uploading of invoices
• Posting cheques/ photocopying etc.
• Weekly consignment stock reports, franking mails
• Assist in month end finance related duties
• Ad hoc duties (rebate journals, refund etc.)

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Well Established Company
• Basic $6000 - $6500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures
• Review consolidated financial statements, management reports and budget variance analysis of the Group
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting
• Manage relationship with external auditors for financial audits
• Complete and submit all GST returns and ensure compliance
• Review CIT returns to be submitted by Tax Agent
• Lead the preparation of annual budgets, analysis and presentation to Management
• Oversee the costing function for the manufacturing activities in Singapore
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities
• Perform any other tasks as the need arises

Job Requirements:

• Possess minimum Bachelor’s degree in Accounting, Finance or related field with 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience
• Prior working experience with Microsoft Business Central is beneficial
• Current CA/CMA/CPA membership or equivalent would be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Alexandra road

Financial Reporting (50%)

• Provide financial information
• Prepare monthly, quarterly, yearly, and special reports and analyses
• Review reports from shared services center
• Prepare Principal reports
• Prepare and submit statistics/surveys
• Finalize budget and forecasts
• Coordinate budget and forecast processes across departments
• Assist with consolidation (actuals and forecast/budget)
• Prepare and post monthly consolidation adjustments
• Generate consolidation working files

Tax Reporting Analysis (30%)

• Analyze KPIs, operating expenses, capital expenditures, and balance sheet position
• Perform variance analysis on actual vs budget/forecast reports

Treasury (20%)

• Monitor cash flow
• Prepare daily and monthly cash reports
• Prepare quarterly cash flow projections
• Assist with ad-hoc treasury projects

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• Perform the Goods Receiving Officer role in New Finance System (NFS). This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor POs (incl. raising and closing POs) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Qualifications:

• At least 2 years of relevant finance operations experience
• Knowledge of Government financial systems will be an advantage
• Team player with good interpersonal and communication skills
• Singaporeans only

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Responsibilities:

• Lead and motivate a team to consistently achieve or exceed monthly sales targets set by management.
• Conduct regular training, coaching, and performance reviews to enhance the skills and productivity of team members.
• Monitor team performance through key metrics, including daily, weekly, and monthly KPIs, and provide timely updates to management.
• Ensure all sales submissions and reports are accurate and complete, addressing any discrepancies promptly.
• Oversee daily operations, including conducting morning briefings to review sales performance, talk time, and conversion rates.
• Ensure compliance with all company policies and regulatory requirements in sales and customer interactions.
• Review and evaluate agents’ call quality, identify areas for improvement, and share best practices with the team.
• Analyze sales data to develop and implement strategies to improve performance and meet campaign objectives.
• Manage administrative tasks such as preparing agent sales reports, updating performance records, and handling requests related to customer or agent details.
• Perform additional duties as a Duty Floor Manager (DFM) to support the operational needs of the team.

Requirements:

• Diploma or Bachelor’s degree in Business, Finance, or related field.
• 3+ years of experience in a sales or insurance environment, with at least 1 year in a leadership or supervisory role.
• Strong understanding of general insurance products and sales processes.
• Excellent communication and coaching skills to lead and develop a team.
• Proficiency in preparing and analyzing sales reports and using data to drive decisions.
• Attention to detail and commitment to maintaining compliance standards.
• Ability to work under pressure and achieve results in a fast-paced environment.

Job Description

- Point of contact for users across the BANKS for data issue escalations. The EDM team ensures that data hosted in data warehouse is of good quality and conforms to data standards such as completeness, accuracy and consistency, to support regulatory and management reports. The team also promotes data automation and makes use of data to help develop initiatives to improve productivity.

- Data discovery through provision data requests to respective Data Playpen for business units across the Group. - The objective advocates self-service data exploration and analysis within and among Business/Support Units. - Data definition and specification documents are available to provide navigational guidance and support for data provision purposes.

Your main responsibilities include:
- Gathering and documenting business requirements & functional specifications on data related initiatives.
- Perform data profiling and gap analysis, source to target mappings, data issue capturing, resolution and escalation.
- Provide end-to-end project delivery support, including workshop planning, conducting of workshop walkthrough, user acceptance testing ,defect support, continuous validation and assisting with rollout activities.
- Able to perform complex SQL scripting to meet user’s requests.
- Foster strong working & collaborative relationships with the business & technology stakeholders.

Requirements
- Minimum Bachelor Degree or equivalent professional qualifications in Computer Science with at least 2 years of working experience in banking industry, preferably with business / functional knowledge;
- Experience in gathering and documentation of business requirements;
- Knowledge in Data Warehousing, BI tools, Big Data platforms and experienced in the use of analytical /query tools.

- Must be able to query and understand database solutions.
- Experience in developing and documenting data-driven solutions – including capturing architectures, metadata systems, data dictionaries, databases and applications.
- Good team player who possesses drive and initiative;
- Excellent written / oral communication skills to effectively interact with different stakeholders and external vendors, able to work independently under pressure.

Job Overview:
Are you a seasoned Relationship Manager ready to elevate your career? Join a prestigious Tier 1 International Bank in a rewarding role, where you'll enjoy a competitive base salary, lucrative commission potential, and access to a world-class client platform within the Priority Banking segment.

Who We’re Looking For:

• Experienced RMs in Priority/Premier Banking: Seeking a broader business platform with advanced banking solutions.
• Top-performing Personal Bankers: Eager to transition to the High-Net-Worth (HNW) segment.
• Successful Financial Advisers: Those who have achieved MDRT status or equivalent through commission income over the past 2-3 years.

Join a global banking institution that provides high-caliber clients with an exceptional product suite tailored to their financial growth.

Apply today to take the next step in your career.
Only shortlisted candidates will be contacted. All applications will be added to our resume bank for future opportunities

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA License No.: 07C5771

• Experience:Minimum 2-3 years of experience in customer service or operations, preferably in the banking or financial services industry.
  Proven experience in handling ticketing systems such as ServiceNow, Jira, Zendesk, or equivalent.
  Strong understanding of banking operations and products (e.g., accounts, loans, payments, credit cards, etc.).
  
• Skills:Excellent verbal and written communication skills.
  Strong analytical and problem-solving abilities.
  Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  Ability to manage multiple tasks simultaneously in a fast-paced environment.
  Attention to detail and a customer-centric approach.
  

Platform Workers Insurance-related matters

• Medical Claim and Payout procedure:

Assess medical expense claims’/medical invoices’ validity  Assess medical or hospital leave claims Initiate payout to Platform workers process upon claim validity  Initiate reimbursement process from insurers

• Coordinate and follow up on injury reports with claimant / Provide excellent service to our platform worker community to ensure missing information is being provided and information is communicated
• Update and maintain the injury record system on a daily basis and query out new injury claims from our database
• Manage our agents from our shared service centre that are one channel in which injuries are being reported and adjust SOPs if necessary
• Maintaining a positive, empathetic and professional attitude toward all stakeholders at all times
• Responding promptly to Platform Workers' inquiries
• Knowing our products inside and out so that you can answer questions
• Come up with initiatives to improve the process along the way as it is completely new / shape the injury process claim landscape in coordination with other stakeholders involved
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Other ad-hoc duties as assigned

The Job:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system
• Conduct workshops and interviews to understand user needs and expectations
• Write and document the current processes to understand existing workflows and identify areas for improvement
• Develop the future processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency
• Review and provide feedback on the Functional Specification Document to ensure alignment with user requirements
• Work closely with technical teams to clarify any ambiguities

The Requirements:

• Minimum of 3-5 years of project management, preferably in the banking or financial services sector
• Proven experience in user requirements gathering, BIA, UAT, and system implementation

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system
• Conduct workshops and interviews to understand user needs and expectations
• Write and document the current processes to understand existing workflows and identify areas for improvement
• Develop the future processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency
• Review and provide feedback on the Functional Specification Document to ensure alignment with user requirements
• Work closely with technical teams to clarify any ambiguities

The Requirements:

• Minimum of 3-5 years of project management, preferably in the banking or financial services sector
• Proven experience in user requirements gathering, BIA, UAT, and system implementation

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary
• Other adhoc duties as assigned

Requirements:

• Able to work in Call centre environment
• Min N levels and above

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES

Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

A successful candidate would focus on the day-to-day oversight of a regional team, collaborating with other groups across the globe, and with the opportunity to work cross-function. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations as an Asset Servicing Associate. Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with a Vice President to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Minimum of 4 years experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved.

Our client is an insurance broker company. They are looking for a Temp Senior Finance Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage accounts for two entities, including journal entries, reconciliations, and balance sheet schedules using SUN/D365 systems.
• Complete financial closing, prepare reports, and provide analysis.
• Assist in preparing budgets and forecasts in Excel.
• Handle GST submissions, government reporting, and audits.
• Coordinate with teams to ensure accurate revenue recognition and fund management.
• Improve accounting processes for better efficiency and control.

Requirements:

• Diploma or Degree in Accounting, Finance, or Business.
• At least 3 years of relevant work, preferably in audit, insurance, or broking (not required).
• Knowledge of SUN system is a bonus.
• Proficient in MS Office, especially Excel (test required).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Job responsibilities

1. Partner closely with Operations users, Business, Tech and external vendor consultants to deliver on strategic platform upgrade program

2. Provide Project management support to the program on behalf of Operations. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings, etc

3. Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning

4. Work closely with Operation users, Tech teams and participate in design/build discussions

5. Develop testing approach, scope and plan with Operation users and vendor test team

6. Support user acceptance, regression performance testing and overall defect management and triaging —work closely with Operation users, business users and testing team to ensure coverage of critical and important functions

7. Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

8. Manage post go-live tactical and strategic platform enhancements

Job Requirements:

1. Bachelor's degree in Accounting, Finance or Technology

2. 5+ years experience in financial industry including credit card processing, chargeback or fraud analysis

3. 3-5 years of operations or project management experience

4. Experience with VisionPlus application will be beneficial

5. Advanced skills in Excel, PowerPoint, Word and Visio

6. Strong communication and analytical/problem solving skills

7. Excellent attention to detail to manage daily operations with strong organization and time management skills

8. Ability to lead and participate in multiple projects simultaneously and adapt to reprioritization in a rapidly changing environment

9. Self-driven with the ability to work in a team environment as well as independently

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

What we are looking for:

• To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities
• Main Requirements: Strong experience in application solutioning for interface connectivity such as APIs for ETL processes, Systems Architecture/Design and BAU Issues Resolution
• Technical Application Solution design for applications with 3 tier architecture/On-premise infrastructure.
• This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application.
• This role is a not a System integrators/Server System Engineer Role.
• This role is not a Pure project managers/scrum masters. The person has to be hands on technically
• Machine Learning System & Dynamic Customer Risk Score Projects Domain Details: EDA process, Stratified sampling, Standard machine learning process, Feature engineering
• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technolog

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

• Support the marketing team in developing and implementing marketing plans that includes content creation, distribution and optimisation to engage audiences that effectively elevate our value proposition in establishing connections, relationships and rapport in the customers segments that we serve
• Collaborate with internal teams to create engaging content for various channels
• Manage 3rd parties content partnerships and agency partners
• Conduct research, evaluate and develop understanding of the subject of interest, landscape, competition etc. in order to define content and engagement opportunities
• Be the centre of excellence for brand stewardship and creative excellence
• Plan and execute customer engagement virtual and physical events, internally and externally
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary
• Other adhoc duties as assigned

Requirements:

• Able to work in Call centre environment
• Min N levels and above

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manages the team to ensure timely & accurate completion of daily operational work and prompt follow up on outstanding issues. Review processes and drive improvements to enhance the performance of the team.

Responsibilities

• Perform timely fulfilment of requests & updates in Bank’s operating systems within specified Service Standard, timely & accurately
• Identify operational risks and implement measures to address/mitigate the risk
• Lead & drive the team on process improvement in providing ideas/initiatives in digitization and automation
• Establish and maintain effective relationship & partnership with key internal & external stakeholders.
• Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights.
• Initiate business and operations stakeholders to eliminate existing process frictions in realizing Different Kind of Ops strategy
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification on initiatives/production fixes
• Ensure timely updates of PRMs and SOPs and ensure prompt communication to team
• Support area manager on project/initiatives, engage & coach team on process improvements to drive team’s performance & manage team’s performance

Requirements

• Experience in financial institutions with minimum 6 years of regulatory & banking operations knowledge
• Knowledge of the bank’s core operating systems, control standards or Cards & Unsecured Loans product domain is an added advantage
• Able to work independently as well as a team player
• Strong analytical skills, self-driven and proactive, and able to work under stress
• Demonstrate good communication and presentation skills
• Organised and meticulous, with an eye for details
• Proficient in Microsoft office especially Microsoft Power Point and Excel
• People Manager experience and exhibits good People Management skills
• Demonstrated experience on analytic experience with large amount of data, have develop and implemented models for industry with demonstrable impact and proven tracks records

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Key accountability:

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities:

1) Re-engineer the end-to-end process, analyze and review operations solutions

2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:

1. Consumer Banking Operations

2. Customer Centre

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organized and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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