Location & Details:

• Based in Manila, Phillippines
• Report to: Vice President, Finance & CEO
• Salary: $8,000- $10,000 with AWS, Variable Bonus

Responsibilities

• Manage and oversee regional finance operations, ensuring compliance, effectiveness, and efficiency.
• Collaborate with teams to support decision-making through comprehensive financial insights and strategies.
• Establish and refine financial processes to enhance operational performance and transparency.
• Support and oversee strategic projects throughout the region, involving travel for on-site involvement and coordination
• Lead process improvements and manage group-level projects based out of multiple countries..

Requirements:

• Bachelor’s or Master’s degree in Finance, Accounting, or a related field.
• Extensive experience in financial management.
• Demonstrated success in establishing and managing effective financial processes
• Capable of providing high-level analysis and actionable insights that shape business strategies
• Excellent organizational, analytical, and concise communication skills
• Familiarity with business operations and practices in Southeast Asia

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

• Work with a globally recognized brand in a dynamic industry
• Potential for contract renewal based on work performance
• Work location @ East area | 5 days' work week

Key duties:

• Retrieve and manage documents from online systems, ensuring accurate data entry.
• Classify assets for property tax in line with established guidelines.
• Develop process flow charts for GST ACAP.
• Conduct historical trending and ratio analysis on financial and tax data.
• Support the Finance team with ad hoc tasks as required.

Role Requirements:

• 2 to 3 years of general finance experience
• Prior work experience in taxation would be advantageous!
• Able to commit from January 2025 to March 2025
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong attention to detail and accuracy

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS Word/PDF format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.

AiLin Lee | EA Registration No: R1104629

Key responsibilities

Human Resources :

Responsibilities

Develop, maintain and update HR policies for the company
Ensure compliance with Singapore labour laws and regulations
Manage payroll processing and maintain accurate employee records.
Manage recruitment process, including: drafting and posting job advertisements; coordinating interviews and managing candidate communications; assisting in candidate shortlisting and reference checks; preparation of employment contract; and onboarding of new hires
Manage employee leave and benefits administration
Manage performance review process
Drive employee engagement and staff development initiatives such as training, team-building

Finance

Responsibilities

Process invoices, payments, and reimbursements in a timely and accurate manner
Assist in managing accounts payable and receivable
Process expense reports and reimbursements
Help prepare financial statements and reports
Assist with the preparation of budgets and forecasts
Ensure all financial transactions are accurately recorded and filed
Assist in the preparation of documents for audits
Reconcile bank statements and track financial transactions
Support daily finance operations, including data entry and record-keeping
Administrative

Responsibilities

Coordinate with external vendors for office supplies and service contracts
Support the management and company in any other adhoc administrative tasks
RequirementsEducation:Diploma in Human Resources, Accounting, Business Administration, or a related field.
Experience:At least 2 years of experience in a similar role i.e. HR, Finance, Administration, preferably in a SME or start-up environment.
Skills:Good working knowledge of Singapore labour laws and HR practices
Strong familiarity with financial accounting principles
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Duration: 2 years contract

Location: Depot Road (Moving to Gombak in Q1/Q2 of 2025)

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness"

Requirements

• Min. Nitec in accounting or equivalent
• At least 1 year of experience in finance/accounting
• Good communication and interpersonal skills
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Assisting with, filing, data entry, and recording and maintaining accurate and complete records
• Preparing invoices, and other documents
• Working with bookkeeping software, online spreadsheets, and databases
• Processing transactions, issuing payments, and updating ledgers
• Data entry
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Accounting or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Bank
We are collaborating with a reputable Bank, recognized as the “World’s Best Digital Bank” and “Best Bank in the Word”. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

The Role:

This unique opportunity within the Experience Strategy Team allows you to significantly impact the Bank's customer experience by driving Customer Obsession across six key markets (Singapore, China, Hong Kong, Indonesia, India, and Taiwan). You'll design, deliver, and continuously improve qualitative research training programs that empower staff to understand customer needs and drive impactful

change.

Your Impact:

• Empower Bank Staff: Design and deliver engaging qualitative research training across six markets, managing the entire process from onboarding (teams in the program, includes briefing and scope of the teams’ reseach objective) to post-training support, including managing external trainers.
• Drive Research Excellence: Introduce and implement new qualitative research approaches, providing training where needed and ensuring best practices are adopted. This includes effective stakeholder management and project delivery.
• Showcase Success: Support the organization of events and communication strategies to highlight valuable customer insights across the bank.
• Data-Driven Decisions: Provide support for program data tracking and Reporting

Skills & Experience:

• Minimum 5 years of experience in qualitative or UX research, demonstrating a proven ability to uncover customers' underlying motivations and needs.
• Proven experience in training and facilitating workshopsfor diverse audiences.
• Excellent communication and presentation skills, with the ability to engage and inspire learners and manage stakeholders.
• Proficient in PowerPoint, Excel, Figma, proactive, innovative mindset; comfortable adapting to fluid situations and embracing challenges.
• Singaporeans Only / Contract: One year/extendable

If you’re a passionate trainer with a background in qualitative research and a desire to make a real impact, appy today!

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Local Bank

• Basic From $3600 to $4200 + $300 monthly allowance & Incentives
• Paid training will be provided
• Fast track progression in the Banking and Finance industry

Responsibilities:

• Work closely with the team to manage clients’ portfolios, perform financial analysis
• Follow the existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree or Local Diploma in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in the Banking and Finance industry
• Be proactive, a good listener, and people-oriented
• Willingness to learn as comprehensive training provided

Attractive Basic Salary Package up to $$4200 Basic + $300 Allowance + Commission + Full Employment Benefits + Fast-track Progressions in Bank!

For Fast Response, please Email your updated resume in MS Word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

• Responsible for the acquisition of New-To-Bank (NTB) and New-To-Premier (NTP) customers for Premier Banking Asia and Premier Private Client (Offshore segment).
• Cross sell the OCBC Premier Banking value proposition to the target client segment.
• Build and independently maintain effective customer acquisition sources.
• Identify acquisition opportunities and collaborate with the Bank’s internal stakeholders and external partners to drive quality acquisitions.
• Develop and foster strategic tie ups with potential referral partners.
• Actively engage partners to generate a consistent pipeline of prospects.
• Ability to convert leads into sales.
• Perform customer onboarding via face-to-face meetings or digital onboarding.
• Meet the compliance and control standards set in the end to end onboarding process.
• Conduct all required KYC, AML procedures and documentations.
• Deliver best in class customer service to all internal and external customers.

Requirements:

• Minimum 1 year of related working experience
• Confident individual with good networking skills
• Diploma or Degree holder with banking or sales experience preferred
• Good relationship building skills and with an entrepreneur mindset
• Highly driven and positively motivated to over-achieve assigned targets
• Excellent communication and interpersonal skills
• Able to travel for work, if required
• Language proficiency in English and Vietnamese is mandatory to effectively liaise with clients from Vietnam market
• Matured personality to handle the affluent market segment

Job Responsibilities

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

· Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose 1)

Option#1: Weekends/PHs shift

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Responsibilities:

• Manage Front Office’s queries and support troubleshooting
• Processing of opening, closure and static data maintenance for Client, Agent and Counterparty records in the Bank’s various systems
• Conduct name searches for requests from Compliance / Legal
• Support the team in user acceptance testing
• Support any ad-hoc tasks / requests as assigned from time to time

Requirements:

• Degree with min 1-year relevant experience in Private Banking
• Good with Microsoft Office applications

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 22752

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Duties

• Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

• Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

• Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Requirements:

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.

3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Experience in working in vendor environment.
• 1 - 2 years working experience with AML (specifically transaction monitoring, ACTIMIZE) will be nice to have.

Key Domain/ Technical Skills:

• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)
• Analyse Requirements and form solutions for the application.
• Works with external application/user teams on E2E executions.

Work Location:

Must be okay with Both Alexandra and Maple Tree Business Centre

Shift Timing:

5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

You will be part of the dynamic team to promote digital adoption for our valued customers through collaboration with our business partners. At the same time, you will work towards process optimization to ensure Contact Centre work with efficiency in the providing a seamless customer journey.

Major responsibilities include:

• Monitor real time call Queue and manage real time adherence in different hotlines to meet the KPIs and service level.

• Monitor call centre agent call time and call metrics

• Attendance tracking and incident reporting.

• Monitor and manage the floor to use correct activity code, control of talking time and unscheduled activities.

• Corporate with department heads with other duties.

Requirements:

• Diploma and above

• Fast on action and work unrepentantly

• Willing to learn new tools related to WORKFORCE MANAGEMENT or Workforce Monitoring

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Able to work in shift including weekends and Public Holiday

Work Force Management - Call Centre

Call center workforce management (WFM) is the solution that can help organizations forecast staffing needs, manage payroll, deliver an outstanding customer experience (CX), and more. Read on to learn how to thrive through your organizational dinner rushes with WFM.

- Staff forecasting and scheduling

- Time and attendance tracking

- Real-time team management/Calls monitoring

- (Customer Service) Business Reporting and analytics

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Solution / Domain Architect to support our client in Singapore which is a top global investment bank.

Your background

• You have domain knowledge of Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance, Commercial Card domains (some or all preferred).
• You have had experience driving shared service strategy and performance culture.
• Drives best practices approach to the continuous improvement of our products, processes, and tools.
• You are a motivated self-starter.
• You thrive in a fast-paced, team-based environment.
• You have relevant IT experience (SDLC – Waterfall / Agile).
• Strong Business Partner coordination.
• You can lead and contribute to automation, causal analysis, and development of shared / common solutions.
• You have strong verbal and written communication skills (able to cater to technical and non-technical audience).
• You are an analytical and innovative thinker, pays great attention to details and enjoys solving problems.
• You can translate complex concepts into multiple architectural “views” aimed at varying audiences.
• You have broad based IT knowledge and experience across Financial Software, Middleware, Databases.
• You can interpret business needs and apply innovative technology solutions.
• You have at least 8+ years’ experience working in Banking / Financial Services Technology discipline.
• You have a bachelor’s degree in computer science / related field or related work experience.

What you can expect

The Team provides Global Corporate & Investment Banking and Global Payment Solutions with direction on technology strategy and solutions in order to align with the business strategy. The Team manages architecture-related risks along with driving adherence to published standards, principles, and technology blueprints. The Team current has an exciting Solutions Architect opportunity for an experienced technologist supporting Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance and Commercial Card domains. The Team has a Global presence in the US, EMEA and APAC. The selected candidate would have the opportunity to work on an exciting, challenging, and varied book of work.

What you will do

• Responsible for defining an architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.
• Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.
• Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.
• Working with both business and technology to create the solution intent and architectural vision.
• Leads rapid shaping of a high-level architecture with details filled in with emerging business requirements; ensures architecture is flexible and modular and designed to adapt easily.
• Utilizes the defined best practices, templates, and documentation to create architectural designs.
• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.
• Clarifies the architecture for the development teams to support implementation and provides solution options to resolve any impediments.
• Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g., security, performance, maintainability, scalability, usability, and reliability).
• This is an individual contributor position.

Rotational Basis - Work Hours & Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

What we are looking for:

Unix/Linux OS, Shell Scripting, SQL Queries, Control-M Job Scheduling

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries.
• Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Responsibilities:

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Requirements:

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Key Domain/ Technical Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders

Company’s Profile
Julian Grey's Client, founded in 1994, is a leading manufacturer with diverse operations.

Responsibilities:

• Manage and oversee the complete lifecycle of master instruments such as Master L/Cs, Contracts, and Purchase Orders, ensuring accurate tracking, processing, and transmission of information.
• Process and handle Shipper’s DA/Export Documents, including retirement, endorsement, and forwarding for L/C collection.
• Coordinate with buyers and banks to follow up on proceeds, ensuring timely import payments and proper documentation.
• Review and reconcile invoices, monitor export proceeds, manage bank accounts, and execute accurate fund transfers.
• Maintain strong relationships with banks, liaise with HQ。
• Ensure up-to-date maintenance of transaction documents for financial statements and update daily trade registers.

Requirements:

• Proven experience in trade finance, particularly in handling banking and export document processing.
• Familiarity with financial documentation and trade registers is an advantage.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

4-month contract, from Immediate to March 2025

Assist the Accounting Manager in the following scope of work:

• Managed all Accounts Payable related function task and ensure timely creditor payout
• Handles AP related GL month end closing and reconciliations processes
• Handles monthly expenses analysis for financial reviews
• Ensure accurate coding of expense account codes for all transactions
• Any adhoc general accounting duties assigned

• Process vendor invoices and payments
• Process staff expense claims and corporate card transactions
• Handle tax requirements relating to payments
• Handle billing and settlement of intercompany charges with subsidiaries and overseas branches
• Review and reconcile temporary accounts
• Prepare vendor spend and staff reimbursement reports
• Handle monthly closing of Accounts Payable system
• Attend to common mailbox and staff queries
• Participate in implementing system functionalities and enhancements
• Participate in developing and maintaining policies and procedures
• Participate in project work including process improvement activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Support Finance Team to collate and prepare information as required for monthly invoice and Sodexo reporting within contractual deadlines.
• Support Finance Team in managinginvoicing roles such as :Ensure adequate formatand content of invoices by category of spend (ATC/NTC/Discrete)
  Ensure timely invoicing(reduce unbilled revenueas much as possible)
  Escalate Collections and DO/PO issues
  
• Support in the elaboration of the necessarydocumentation to ensure delivery of Change Controls, identifying and preparing relevant documents accurately and on a timely basis.
• Assist in the identification of savings initiatives.
• Support in trackingof savings initiatives and discrete work.
• Provide administrative support for the operation of the departments and assists Account Manager in a variety of administrative matters: leaves, attendance records, overtime, payroll, training records, etc.
• Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.
• Maintains confidential records.
• To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
• To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files.
• To effectively managesuppliers to ensurethe highest qualityis delivered and the best price negotiated.
• To support the local team with suppliers enrolment in ConstructSecure platform.
• Any other ad-hoctasks as a result of business requirements assigned by the Account Manager.

Working location: MSD, 50 Tuas West Drive

• Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, or increasing productivity in their laboratories, we are here to support them. Our global team of more than 80,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.About BID Division
  The Biosciences Division (BID) of Thermo Fisher Scientific provides essential products and services to advance life sciences research, solve complex analytical challenges, and improve patient diagnostics and therapies. We offer a broad range of high-quality products and solutions for the life sciences, including reagents, instruments, and consumables that support scientific discovery and innovation.
  Job Summary: We are seeking a highly skilled and experienced Senior Finance Manager to support our Biosciences Division (BID) in the Asia Pacific and Japan (APJ) region. The successful candidate will be responsible for providing comprehensive financial planning and analysis (FP&A) support, driving profitability growth, and partnering with BID leaders to optimize the P&L and drive organic growth. This role requires a strategic thinker with strong analytical skills, commercial acumen, and the ability to navigate a complex, matrix organization.

Key Responsibilities:

• Financial Planning and Analysis:
• Support BID APJ Regional Commercial Team in finance planning and analytical work streams including:Monthly Forecast
  Monthly & Quarterly Business Review
  Opex Management
  Annual Operations Plan (AOP)
  Business Case Simulation
  Deals and Funnel Review
  5-Year Strategic Plan (STRAP)
  
• Profitability Growth:
• Provide FP&A support to BID APJ team to drive profitability growth.
• Business partnering with BID leaders to optimize P&L and drive for organic growth.
• Resource Optimization:
• Provide finance input in terms of resource optimization and organization efficiency.
• Continuously look for opportunities for process improvement.
• Ad Hoc Reports and Analysis:
• Support regional commercial leader with ad hoc reports and analysis.
• Talent Development:
• Develop and retain finance talents within the team.
• Mentor and coach employees to build a high-performing finance team.

Qualifications:

• More than 15 years of working experience in a multinational corporation (MNC).
• Strong commercial sense and ability to navigate through a matrix organization.
• Self-motivated and result-driven individual with a proactive approach.
• Excellent analytical skills and highly proficient in Microsoft Excel.
• Strong communication and presentation skills.
• Willingness to be hands-on with analytical work.
• Proven experience in mentoring and coaching employees to achieve their potential.

Duration: 3 months contract - Temp role (Jan 2025- Mar 2025)

Location: Changi Airport

Salary up to S$5,000

Job Responsibilities:

1. Retrieve and enter data from online systems.
2. Classify assets for property tax according to predefined rules.
3. Develop process flow charts for GST Assisted Compliance Assurance Program (ACAP).
4. Conduct historical trend analysis and ratio analysis on financial/tax data.
5. Handle any other ad hoc tasks as assigned.

Requirements:

• Diploma or Degree in Taxation/Accountancy/Finance.
• At least 2-3 years of experience.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong attention to detail and accuracy.

Duration: 3 years

Location: Sixth Avenue

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

• Driving process simplification and lead the implementation of standardization and scalable processes.
• Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
• Involve in the development, migration and enhancement of the Source systems and Finance system.

Requirements:

• Degree in Accounting, ACCA or equivalent professional qualification
• At least 5 years of relevant commercial experience.
• Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
• Experience with system changes implementation and UAT.
• Proficient in Microsoft Excel, Words and PowerPoint
• Sound knowledge of GST and Withholding tax
• Audit experience would be a plus.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin