• Managing incoming phone calls, distribution of mails and arranging courier services
• Monitoring attendance performance
• Purchase and maintenance of office supplies and equipments
• Monitoring usage and maintenance of company car
• Organizing company events
• Managing travel arrangements, e.g., ticket and hotel booking
• Offering assistance in store room management (inventory management)
• Offering assistance in company contract arrangements (non-project related)
• Assisting in recruitment related tasks, such as job posting, resume filtering, interview arrangements, etc.
• Assisting in foreign worker recruitment, including but not restrict to work pass application and accommodation arrangements.
• Other tasks as assigned
• ISO documents preparation

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

• Organise and conduct regular credit & AR review meetings with sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Check supporting documents to carry out billings to customers.
• Other adhoc duties assigned by Senior Financial Controller/ Assistant Manager.

Job Description

• Handle documentation & export LC negotiations and/or LC applications.
• Prepare shipping documentation.
• Handle and process LC, Certificate of Origin & FORM D
• To assist in processing and checking of shipping documentation
• Liaise with shipping lines and freight forwarders for freight negotiations
• Liaise with freight forwarder/customer on delivery & shipment.
• Coordinate closely with customers and suppliers to ensure smooth operations.
• Any other related duties as and when required

Requirements

• Experience: 1-2 years in trading company / shipping / freight forwarding handling such requirements.
• Min Education: Diploma
• Well versed with Import & Export Shipping Procedures, LC, Incoterms & Documentation
• Be able to communicate in English and Mandarin
• Self-motivated, well organized & meticulous, positive working attitude, willing to learn
• Able to work in a team
• Possess excellent analytical, problem solving and organisational skills
• Able to create work order and ensure timely execution
• Ability to identify problems and resolve in a timely manner
• Possess a sense of urgency and ability to prioritize tasks appropriately
• Able to work independently with minimum supervision
• Good interpersonal skills

About Us:
We are a leading chemistry tuition centre committed to providing top-notch education to students. Our team is passionate about making chemistry fun and accessible while helping students achieve outstanding academic results.

We’re seeking a Senior Marketing Executive to lead our digital and content marketing efforts. If you have a knack for creativity, strategy, and a results-driven approach, this role is perfect for you!

Work Schedule:

• Days: Mondays to Fridays
• Time: 10:00 AM to 7:00 PM

Key Responsibilities:

Social Media Management

• Develop, implement, and manage content strategies for platforms such as TikTok, Instagram, and Telegram.
• Create engaging posts, reels, stories, and videos tailored to our audience.
• Monitor and analyze social media metrics to optimize performance.

Content Creation and Strategy:

• Write, edit, and proofread compelling content for social media, blogs, and marketing campaigns.
• Ensure all content aligns with the brand voice and resonates with the target audience.

Vendor Collaboration:

• Liaise with relevant vendors, including designers, photographers, and video production teams, to produce high-quality content.
• Oversee the execution of marketing materials to meet project deadlines and quality standards.

Google Marketing:

• Plan, execute, and manage Google Ads campaigns to drive traffic, increase conversions, and boost enrolment.
• Analyze ad performance and provide actionable insights for optimization.

Community Engagement:

• Actively interact with followers and respond to inquiries on all digital platforms to build and nurture an engaged community.
• Manage online reputation by monitoring comments and reviews.

Campaign Planning and Execution:

• Plan and execute seasonal campaigns to promote programs, crash courses, and special events.
• Align campaigns with sales goals and overall marketing objectives.

Analytics and Reporting:

• Track, measure, and report on campaign performance and ROI.
• Use insights to refine strategies and achieve measurable growth.

Trend Monitoring:

• Stay updated on digital marketing trends, platform updates, and competitor activities to maintain a competitive edge.

Qualifications and Requirements:

• Diploma or degree in marketing, communications, or a related field.
• At least 3 years of experience in digital marketing, content creation, or social media management.
• Proven track record of managing successful social media campaigns and paid ad strategies.
• Proficiency in social media platforms (TikTok, Instagram, Telegram), Google Ads, and basic analytics tools.
• Strong creative skills with an eye for aesthetics and brand consistency.
• Excellent communication, organizational, and project management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the education sector or familiarity with tuition centres is a plus.

What We Offer:

• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

How to Apply:
If you’re a creative, strategic thinker with a passion for digital marketing and education, we’d love to hear from you! Please send your resume and a portfolio of your work (if applicable).

We look forward to connecting with you!

Job Responsibilities

• Source, negotiate, and select vendors that meet the company’s quality, price, and delivery requirements
• Review and analyse purchase requisitions and generate purchase orders
• Ensure timely delivery of items and follow up with vendors on outstanding orders
• Coordinate invoice/quality discrepancies with vendors
• Maintain accurate records of purchases, pricing, and other important data into ERP system
• Proactively manage supply risks and impact of disruptors on production such as demand fluctuations, component shortages, logistics issues, supplier issues or other
• Ensure engineering change notes are managed and executed timely with minimal impact to production

Job Requirements

• Min Diploma in Supply Chain Management or Business Administration
• 3+ years of experience in purchasing
• Strong knowledge of purchasing principles and procedures
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP system
• Ability to work under pressure in a fast pace working environment

What do we expect from you?

The Accounts Executive is responsible for managing day-to-day financial operations, including accounts receivable, accounts payable, and financial reporting. The role ensures accurate and timely recording of financial transactions while maintaining compliance with hotel policies and regulatory standards.

How your day looks like?

Accounts Payable (AP)

•    Process vendor invoices, verify accuracy, and ensure proper approvals.
•    Prepare and schedule payments to vendors, ensuring timely disbursements.
•    Reconcile vendor statements and resolve discrepancies.

Accounts Receivable (AR)

•    Prepare and issue invoices for guests, groups, and corporate clients.
•    Monitor accounts receivable aging and follow up on outstanding payments.
•    Reconcile guest folios, credit card transactions, and bank deposits.

General Accounting

•   Record financial transactions in the hotel’s accounting system.
•   Assist in month-end closing activities, including journal entries and account reconciliations.
•   Maintain accurate and organized financial records for auditing purposes.

Financial Reporting

•  Prepare daily revenue reports and assist with financial statements.
•  Provide support in budgeting, forecasting, and variance analysis.
•  Assist the Finance Manager with financial audits and compliance requirements.

Compliance and Internal Controls

•  Ensure adherence to hotel policies, standard operating procedures, and financial regulations.
•  Identify areas for process improvement and recommend solutions.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Able to work under pressure

• Proficient in Microsoft Office

Human Resource Executive (Recruitment)

JOB RESPONSIBILITIES:

• Handle recruitment & placement activities (job advertisement, screening, interview, MOM work pass application and on board procedures).
• Review, design & implement HR process and policies to meet company's objective.
• Responsible in annual staff appraisal, audit process and organising HR events.
• Handle payroll.
• Ensuring total compliance in Singapore Labour Law.
• Perform other duties as assigned.

REQUIREMENTS:

• Diploma in Human Resource Management or related discipline.
• Minimum 5 years of relevant HR Recruitment experience.
• Possess of a positive attitude and take initiative at work.
• Comfortable with a fast paced working environment.
• Only Singaporeans need apply.

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

JOB DESCRIPTION:

Responsibilities

•  Responsible for GL closing for reporting.
•  Preparation of monthly balance sheets, PL statements and other financial reports for Holding companies reporting.
•  Preparation of monthly bank reconciliation.
•  Preparation of monthly reporting schedules.
•  Preparation of journal vouchers/entries.
•  Maintain fixed assets listing.
•  Responsible for GST submission.
•  Responsible for closing of AP functions – matching of supplier’s invoices, reconcile of supplier’s statement, perform AP data entries, reconcile of AP ledge with bank account, monitor and follow up unmatched PO and filling of documents.
•  Preparation of survey and statistic forms.
•  Perform any other duties as assigned.

Requirements

•  Degree in Accountancy.
•  Minimum 2 years of handling full set accounts/GL and AP experience.
•  Experience in trading and e-commerce environment preferred.

Interest applicants, please submit your resume stating last drawn salary, expected salary and date available.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.
  

We are looking for a Sales Executive to add value to our growth activities by identifying new commercial opportunities for the Sales Team in Singapore.

You will keep abreast of trends and market conditions to provide support in finding new prospects and converting these prospects. You will be an individual with an entrepreneurial mindset and strong determination and communication skills, someone with creative strategies and excellent time management and organisational abilities.

What you will do:

The sales team plays a significant role in driving growth and, as a Sales Executive, you are a hunter for the sales team and will be instrumental in growing our portfolio of SME, Mid-Market and Enterprise clients in Singapore. You will qualify leads, conduct essential market research and gather insights to help take the business to new heights. Afterwhich, you will own the end-to-end sales process from prospecting, pitching, negotiating, objection handling, onboarding and nurturing of Gross Transaction Value (GTV)

• Research companies across industries, verticals and segments in Singapore and gather information on key decision makers through LinkedIn and other sources 
• Target, find contacts for and and close (1) small, (2) mid market, and (3) enterprise customers through outbound activities to complement our top line growth alongside inbound channels
• Conduct screening and qualifying calls on all leads, quickly and intelligently identify key indicators and feed results back to the team in Singapore in insightful and actionable ways 
• Ensure timely follow up with new customers to ensure they onboard onto the service and have a seamless experience with CardUp 
• Conduct product demonstrations via video call to help users with onboarding and payment setup when required 
• Understand all the prospects needs, problems or wants and explain how our solutions align with their pain points and Up-sell when appropriate
• Assist with sales tracking and reporting across the full sales funnel and own the moving of opportunities through the pipeline - from source, inbound leads, account sign ups and conversion. 
• Grow topline sales funnel by supporting the team in outbound activities such as prospecting for meetings, researching contacts and key names within each target segment
• Strengthen our product - collate and research on key product feedback, competitor features, providing us a strong detailed view on CardUp https://www.cardup.co/  in the landscape
• Stay current with trends and competitors to identify improvements or recommend new products
• Attend networking events and workshops and generate leads and prospects to follow up with.
• Meet sales targets, and given OKRs and maintain strong data hygiene into all available CRM systems
• Any other ad hoc tasks assigned

What we are looking for:

• Minimum 3 years of sales and hunting experience in Fintech
• Self-motivated and goal-oriented, desire to deliver results
• Ability to negotiate and understanding of marketing skills
• Knowledge of Cardup’s suites of product will be a bonus
• Avid interest in sales and commercial roles
• Willingness to learn and juggle multiple projects
• Capability to work under strong pressures to deliver in a fast paced environment
• Ability to time manage and prioritize multiple tasks well, from prospecting to following up and nurturing of leads to drive adoption.
• Sheer curiosity within payments and Fintech
• Ability to work well within short turnaround times and tight deadlines
• Willingness to support cross functional teams with strong communication skills
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• Candidate must be adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.
• Knowledge of MS Office Softwares, Hubspot, Metabase, Pipedrive, Qlik.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

General Administration

• Provide support for all answering of calls
• Update pest control services report (weekly) and mosquito breeding report (monthly)
• Order stationeries and pantry supplies and gifts (for occasions)
• In charge of the maintenance of the copier machines and order toners when required
• Maintain record of Company Vehicles and apply Shell card for new vehicles, vehicles auditing
• Apply for PUB for water and electricity supply for office, town council and public toilets and accommodation of foreign workers and season parking for lorries
• Any adhoc duties as assigned

Recruitment

• Support recruitments for Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

The position is responsible for supporting the Assistant Director of Learning & Development in creating, implementing and facilitating the hotel’s Learning & Development (L&D) plan and budget, ensuring that it is aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Assists with the hotel’s L&D needs analysis and prepares the L&D plan and budget

• Plans and conducts the hotel’s L&D needs analysis of individual colleagues with Assistant Director of Learning & Development.
• Assists in the planning of the hotel’s annual L&D budget, aligning it to the L&D needs analysis.
• Assists in controlling hotel wide and departmental L&D expenditure within agreed budgets.

Creates, plans and executes L&D programmes

• Designs L&D programmes necessary to meet the competencies of each job function and to address performance gaps with the Assistant Director of Learning & Development.
• Coordinates and follows up on all corporate, internal and external L&D initiatives and programmes.
• Assists in the delivery of programmes as assigned by Assistant Director of Learning & Development.
• Informs managers on L&D programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ L&D plans and achievements within agreed formats and time frame.

Adheres to corporate and local L&D regulations

• Ensures full compliance when coordinating and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security. These include Basic Food Hygiene, Occupational First Aid, Work at Height, Company Emergency Response Team, etc.

Coordinates industrial attachment and internship programmes

• Liaises with local and foreign educational institutions to recruit and select students for internship placement in the hotel.
• Assists with the planning of interns’ L&D schedule in consultation with the Assistant Director of Learning & Development and functional / departmental managers.
• Organises regular meetings with the Assistant Director of Learning & Development and interns to monitor and ensure their welfare.
• Administers the personal files and records of interns.
• Maintains engagement with local hospitality institutions through activities such as guest lectures and site visits.

L&D administration

• Maintains appropriate systems to record and measure necessary aspects of colleagues’ L&D. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Assists in the planning of an ongoing L&D calendar and shares it with management to ensure that learning resources and opportunities are maximised.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Assists in gathering information required to complete monthly accruals, forecast reports as well as corporate reports accurately within specified time frame. 
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.

Works as part of the Talent & Culture team, and involvement in wider job function relationships

• Assists and supports the Talent and Culture team in projects and colleague activities as required.
• Upholds AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Corporate Social Responsibility, Diversity and Inclusion, Women at AccorHotels Generation (WAAG), etc.
• Performs any other duties and responsibilities that may be assigned.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role:

Accounts Executive, Payroll

Reporting to the Accountant, we are looking for a meticulous and detail-oriented Accounts Executive, Payroll to manage the hotel’s payroll system, ensuring the timely and accurate processing of wages in compliance with applicable tax laws and Four Seasons Hotel Singapore policies. This role requires knowledge of any Payroll software, strong technical expertise in payroll processes and accounting principles.

What you will do:

• Accurately input and process payroll data for the preparation of cheques.
• Review employee status changes and ensure correct data entry into the payroll system.
• Reconcile discrepancies in pay cheques with Department Heads or individual employees.
• Assist with the reconciliation of Banquet and F&B outlet tips and service charges.
• Conduct annual payroll audits for each department and resolve any discrepancies.
• Maintain and file all bi-weekly payroll documentation.
• Support month-end processes, including payroll journals and accruals.
• Ensure payroll taxes are accurately collected, remitted, and filed in a timely manner.
• Ensure labour law compliance regarding overtime, job classifications, and service charges.
• Prepare labour and productivity reports for discussion with Department Heads and the Assistant Director of Finance.
• Assist with special audits such as Workers' Compensation and Labour Compliance.

What you bring:

• Diploma in Accountancy or its equivalent.
• 1-2 years of experience in payroll or accounting, ideally within the hospitality industry.
• Proficiency in payroll systems, with experience in TIMES Payroll being an advantage.
• Strong understanding of generally accepted accounting principles (GAAP) and payroll-related financial reporting. Knowledge of relevant labour laws and regulations regarding payroll, payroll taxes and employee compensation.
• Excellent working knowledge of Microsoft Office Suite, particularly Excel.
• Ability to process large volumes of data with a high degree of accuracy.
• High level of professional integrity and ethical standards.
• Excellent written and verbal communication skills, with the ability to prepare reports and communicate effectively with various stakeholders.
• Strong interpersonal skills and the ability to maintain harmonious relationships with colleagues and supervisors.
• Confidentiality and discretion in handling sensitive payroll information.
• Ability to work in an organised, safe, and efficient manner under pressure.
• Proactive in problem-solving and continuously seeking to improve processes and outcomes.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm.

Job Descriptions:

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Job Description

• Full spectrum of talent acquisition processes including but not limited to liaising with recruitment agencies, hiring managers and candidates, ensure recruitment documents are in order, job posting, screening of CVs, interview arrangement, etc.
• Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, and coordinating exit interviews.
• Manage day-to-day HR activities, including maintaining employee records and preparing HR-related documents.
• Reviewing employee timesheets to ensure accuracy and completeness which involves checking for correct clock-in and out and overtime hours. Comparing timesheets against the system clock in/out and update the system to reflect the correct information.
• Managing for CoreTrade Certification for foreign worker levy concession.
• Facilitate sourcing of new courses, processing training applications and ensure approval before submission.
• Responsible for work pass applications
• Administer Leave, deductions and claims for workers.

Requirements for Position

• Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Detail-oriented, organized, and able to handle multiple tasks effectively.
• Familiar with MOM regulations and HR practices
• Experience in payroll implementation will be an added advantage

Qualifications and Experience

• Education: Minimum a Diploma in Human Resource or related discipline.
• Experience: 3 years of proven experience in construction industry

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Summary:

The Sales Operation Executive is responsible for sourcing and managing a team of promoters, ensuring effective merchandising, maintaining relationships with retailers, exploring new sales channels, and supporting special events and atrium sales. This role requires a strategic thinker with strong organizational skills and a proactive attitude towards achieving sales targets.

Key Responsibilities:

1. Source for Potential Promoters and Build a Strong Sales Team:

· Identify, recruit, and train potential promoters to build a competent sales team.

· Monitor and evaluate the performance of promoters, providing feedback and support to ensure continuous improvement.

2. Merchandising:

· Plan and execute merchandising strategies to maximize product visibility and sales.

· Monitor stock levels and coordinate with inventory management to ensure product availability.

3. Build and Maintain Good Relationship with Retailers:

· Establish and nurture strong relationships with key retailers and partners.

· Regularly visit retail locations to ensure proper product placement and address any issues.

· Negotiate contracts and agreements with retailers to secure favorable terms and conditions.

4. Explore New Sales Channels:

· Identify and explore new sales channels to expand market reach.

· Conduct market research to identify opportunities for growth and develop strategies to penetrate new markets.

5. Support for Atriums or Special Events:

· Plan and coordinate sales activities for atriums and special events.

· Ensure that all promotional materials and products are prepared and available for events.

· Oversee the setup and execution of events, ensuring they run smoothly and meet sales targets.

6. Other adhoc duties

Salary Package

Basic ($2000 to $2300 depending on skills and working experiences) + Incentives + Variable bonus

Staff Welfare

Up to 18 days of annual leave + More than $500 medical and wellness benefits + Staff purchase with a minimum discount of 50% + $250 birthday voucher + Lunch provided

Kindly provide your last/current drawn, expected salary and availability in your resume/CV

• Input all invoices data into system.
• Assist Accountant with performing month end accruals for any unprocessed invoices at the end of the month.
• Process ambassador expense claims for payment within 5 business days of receipt of claim
• Check all expenses reports and cheque requisitions to ensure that supporting documents are attached and proper approval have been obtained.
• Perform monthly reconciliations between Accounts Payable sub ledger accounts and supplier statements.
• Ensure that all payments are supported by adequate documentation.
• Follow all hotel policies and procedures pertaining to the Accounts Payable and payment procedures.
• Maintain an efficient filing system of Paid Invoices based on the vendors’ name.
• Reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare the "Aging List" of Accounts Payable.
• Maintain adequate up-to-date files for Account Payable Records and prepare monthly accruals for goods and services received.
• Responsible for auditing and processing all invoices. Ensure all invoices are attached to an approved and authorized purchase order. Audit all extensions, approval signature and any prior payment that has been made.
• To arrange the invoices alphabetically which has been posted in the computer and put them in a temporary file until such time that it is paid.
• Prior to payment, the Accounts Payable Officer must complete all the supporting documents such as Purchase Order and Purchase Request and attach them to the invoices.
• Should be aware of the deadline for the monthly payment of taxes, water, electricity, telephone and others.
• Keep all used cheque books for future reference.
• Maintain an efficient filing system of Paid Invoices based on the vendor’s name.
• Photocopy the supporting documents for Assets and Liabilities schedules.
• Assist the Accountant to determine the correct Expense Code.
• Assist the Accountant to solve the queries from suppliers.
• Ensure that a copy of all Purchase Orders are received and attached to the respective invoices.
• To maintain files for all Paid and Unpaid Invoices. Paid Vouchers should be filed according to the numerical sequence of voucher, with all supporting documents and invoices attached. Duplicate copy of vouchers should be filed separately in a control file and used for posting of payment transactions into the General Ledger and Accounts Payable Records.
• To balance and reconcile Suppliers Monthly Statements to the Hotel Accounts Payable Records.
• To reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare "Aging List" of Accounts Payable.
• To maintain adequate up-to-date files for Account Payable Records, prepare monthly accruals for goods and services received but not invoices.
• In the case of purchases through importation from outside the country, and where Letter of Credits (L/C) are required, the Accounts Payable Officer will maintain a record of all Letter of Credits and initial payments issued to the suppliers.
• To cooperate and assist with the reconciling of month-end Inventory Book Balances to actual physical counts.
• To maintain prepayment schedule and post journals to charge out to expenses where applicable.
• To assist Finance Manager in Fixed Assets recording, disposal, and tagging where applicable.
• To perform other accounting tasks that are required by the Accountant and Director of Finance.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Service Center Executive

As a Service Center Executive, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.