Responsibilities:

1. Stakeholder Relationship Management
   a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   b. Prioritize business requests and co-create Business Roadmap with business segments
   c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   d. Supports effective business change by building relationships with business leaders, technology and operational business partners
2. High Level Solutioning
   a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
   b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
3. Change Implementation Planning & Management
   a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   c. Work with business technology services team on the smooth delivery of the solution
   d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
4. Managing RUN
   a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
   b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
   c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
   d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed
5. Sustainable Improvements
   a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
   b. Improve systems by studying current practices; designing modifications.

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

• Min 20+ years of experience with some years of commodity trading exposure
• Experience working in smaller MNCs or working in start-up roles in addition to MNC experience is required
• Hands-on experience doing finance transformation work is beneficial

Our client is a growing firm in the commodity trading sector. This is a hands-on head of finance role managing a small team reporting to the global head of finance and the CEO in Singapore.

ROLE AND RESPONSIBILITIES

• Responsible for supporting and overseeing financial accounting, reporting including consolidation of the group and liquidity management.
• Prepare/present Management reports and presentation deck to Management, Audit Com and Board.
• Ensure MAS regulated entity set of accounts are managed and kept in accordance regulatory requirements
• Work on fund raising activities and other finance/accounting functions.
• Spearhead and implement finance transformation projects.

QUALIFICATIONS/ ACADEMIC BACKGROUND/ SKILLS

• Has a bachelor’s degree in accountancy and a member of ISCA
• Min 20+ years of experience with some years of energy trading exposure
• Knowledge of IFRS and/or US GAAP is required
• Experience working in smaller MNCs or working in start-up roles in addition to MNC experience is required
• Hands-on experience doing finance transformation work is beneficial
• Very hands-on despite being senior
• Adaptable, meticulous and flexible.
• Good presentation and communication skills
• Possess strong people skills

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 20 January 2025

Raffles Place

Mondays to Fridays, 8.30am – 5.30pm

Salary range: Up to $4,000

• Ensure policy payments and commission are processed timely and accurately.
• Support month end closing including checking of commission/referral fee report, preparing journal entries and posting journals to general ledger (Oracle)
• Perform bank reconciliation and investigate unreconciled transactions.
• Perform balance sheet reconciliation and investigate unreconciled transactions.
• Work collaboratively with different teams on initiatives which would improve Finance's efficiency.
• Support system UAT.
• Perform trend analysis of policy and commissions payments.
• Other ad hoc duties assigned

Requirements

• Proficient in using Oracle
• Prior experience in financial industry is an added advantage

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Tai Seng

3 Months Contract

10am – 6pm (Mon - Fri)

Job Scope

• Assist with 2024 Project Tagging backlog in Xero
• Following up with closing sheets for 2024 with business teams
• Assist with checking 2024 Close Sheets vendor costs submitted by business team against Xero Projects to ensure Gross Profits amount tally
• Other ad hoc duties assigned

Requirement

• Knowledge of Project Accounting
• Minimum 1 year of prior accounting work experience using Xero system in projects

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Scope

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review of sales ledger and purchase ledger reconciliation
• Review monthly inter-co billing and ensure consistent accounting treatment
• Review debtors aging reports and vendors statement reconciliation
• Prepare commissions for payroll submission
• Prepare payroll journals
• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Budget and forecasts - Provide assistance to reporting team to formulate budget and forecasts
• Other ad hoc duties assigned

Requirements

• Diploma holder in Accounting & Finance with 5-6 years of working experience or Degree holder in Accounting & Finance with 3-4 years of working experience
• Proficient in MS Excel

Interested applicants please send your resumes to [email protected]

Jane Lui Jie'en

Recruiter (R1104482)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Redhill

6 Months Contract

8.30am to 6.00pm (Mon - Fri)

Job Description

• Generate and send invoices in accordance with scheduled timelines
• Prepare customised reports in accordance with clients’ invoicing requirements
• Prepare reports for vendor payments
• Data entry
• Liaise with clients and vendors on billing matters
• Manage account receivables and payment status follow-ups with clients
• Other ad hoc duties assigned

Job Requirement

• Minimum Diploma in Accountancy/ GCE A Level with Principle of Accounts knowledge
• No prior experience needed as training will be provided

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Insurance

Raffles Place

Mondays to Fridays, 8.30am – 5.30pm (1-hour lunch break)

Up to $4,000

Reports To: Finance Manager

9 Months Executive, Finance Operations

• Ensure policy payments and commission are processed timely and accurately.
• Support month end closing including checking of commission/referral fee report, preparing journal entries and posting journals to general ledger (Oracle)
• Perform bank reconciliation and investigate unreconciled transactions.
• Perform balance sheet reconciliation and investigate unreconciled transactions.
• Work collaboratively with different teams on initiatives which would improve Finance's efficiency.
• Support system UAT.
• Perform trend analysis of policy and commissions payments.

How to Apply: Please send your resume to:

We are currently recruiting for a talented individual to join our team of finance professionals as a Head of Finance. You will be an integral part of the finance function, reporting directly to the Director.

Your responsibilities will encompass covering the full spectrum of accounts and finance functions, which includes:

>> Ensuring the seamless operation of accounting processes and overseeing cash flow management and forecasting.

>> Lead a team of finance staff in compliance to accounting standards, GST regulations and group internal control procedures, as well as other relevant rules and regulations.

>> Overseeing full spectrum of monthly and annual accounts closing and audit.

>> Beyond this, you will be pivotal in maintaining accurate and timely financial reporting, ensuring compliance with Singapore tax regulations and financial reporting standards.

>> You are also responsible for interpreting financial reports, aiding in the annual budget process, and leading financial process enhancement initiatives.

>> Leading and reviewing suppliers and customers transaction, including payments and creditor reconciliations.

>> Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.

>> Assist Managing Director in relation to work related field and any ad hoc assignments.

What We Look For:

>> A degree in Accountancy or a related discipline from a reputable university, accompanied by a CA or equivalent certification.

>> At least 5 years of relevant finance/accounting experience in an FMCG industry.

>> Possess a strong understanding of compliance and financial reporting.

>> Familiarity with Microsoft Dynamics 365 is required.

>> Comfortable with working at Penjuru Road, with 5.5 work week schedule.

>> Your success in this role hinges on your integrity, meticulous attention to detail, and analytical thinking.

>> An inherent knack for collaboration and a positive attitude in teamwork are key attributes.

We are currently recruiting for a talented individual to join our team of finance professionals as a Senior Finance Executive. You will be an integral part of the finance function, reporting directly to the Finance Manager.

Your responsibilities will encompass covering the full spectrum of the accounts function, which includes:

Accounts Receivables:

Ø Responsible for obtaining timely payments from customer within agreed payment terms and reducing accounts receivable outstanding.

Ø Perform day to day accounts receivable transactions, including verifying, classifying, posting and recording accounts receivable data.

Ø Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Ø Verify discrepancies and resolve billing issues.

Ø Issue credit note.

Ø Facilitate payment of invoices due by sending bill reminders and contacting customers.

Ø Generate statements of accounts detailing accounts receivable status.

Ø Other ad-hoc duties assigned by superior.

Accounts Payable:

Ø Prepare and collate supporting documents for payment setup.

Ø Match payments in the accounting system.

Ø Maintain digital copies of the payment documents.

Ø Perform reconciliation of statement of account between company and the insurers.

Ø Investigate, sort, liaise and resolve reconciling items.

Ø Other ad-hoc duties assigned by superior.

What We Look For:

Ø Minimum Diploma in Accountancy.

Ø Must have minimum 2 years of related working experience in a similar role.

Ø Candidates with prior working experience in FMCG firm will have an added advantage.

Ø Knowledgeable on the usage of Microsoft Office Software and Business Center 365 would be advantageous.

Ø Good verbal and written skills.

Ø Your success in this role hinges on your integrity, meticulous attention to detail, analytical thinking and ability to work in a team.

Job Responsibilities:

• Serve as the primary liaison between the Advancement Office and HQ Finance for all fundraising and donation-related matters, focusing on managing the staff donation process.
• Develop and maintain an overview of staff donations, preparing and analyzing regular reports.
• Coordinate with key departments such as HR, Payroll, Shared Services, Finance, and the Advancement Office to ensure smooth execution of the staff donation process.
• Monitor and resolve issues or discrepancies in staff donations through regular report tracking and effective communication with relevant parties.
• Collaborate with team members and stakeholders to streamline and improve the donation process.
• Assist the Finance and Advancement Office in gathering and compiling information for reports.

Job Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are currently recruiting for a talented individual to join our team of finance professionals as a Head of Finance. You will be an integral part of the finance function, reporting directly to the Director.

Your responsibilities will encompass covering the full spectrum of accounts and finance functions, which includes:

>> Ensuring the seamless operation of accounting processes and overseeing cash flow management and forecasting.

>> Lead a team of finance staff in compliance to accounting standards, GST regulations and group internal control procedures, as well as other relevant rules and regulations.

>> Overseeing full spectrum of monthly and annual accounts closing and audit.

>> Beyond this, you will be pivotal in maintaining accurate and timely financial reporting, ensuring compliance with Singapore tax regulations and financial reporting standards.

>> You are also responsible for interpreting financial reports, aiding in the annual budget process, and leading financial process enhancement initiatives.

>> Leading and reviewing suppliers and customers transaction, including payments and creditor reconciliations.

>> Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.

>> Assist Managing Director in relation to work related field and any ad hoc assignments.

What We Look For:

>> A degree in Accountancy or a related discipline from a reputable university, accompanied by a CA or equivalent certification.

>> At least 5 years of relevant finance/accounting experience in an FMCG industry.

>> Possess a strong understanding of compliance and financial reporting.

>> Familiarity with Microsoft Dynamics 365 is required.

>> Comfortable with working at Penjuru Road.

>> Your success in this role hinges on your integrity, meticulous attention to detail, and analytical thinking.

>> An inherent knack for collaboration and a positive attitude in teamwork are key attributes.

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Duration: Immediate - May 2025 (Maternity cover)

Work location: Raffles Place

Working hours: 9.00am to 6.00pm (Mondays to Fridays)

• Receive invoices and other accounts payable documentation, check and confirm liability for payment.
• Obtain authorisation for payment from appropriate people, allocate expenditure to the correct budget and cost center and ensure weekly and monthly payment runs are completed on time, adhering to all controls.
• Follow through on all accounts payable related queries from suppliers and team members.
• Maintain records of documents processed for ready access (hard copy and electronic) and produce various reports according to operating procedures.
• Process all team member expense claims and clubs petty cash reimbursement in line with guidelines.
• Prepare monthly reports for various stakeholders to track actual expenses vs budget.
• Assist with the month end accounting procedures and with the preparation of month end reports and reconciliations as required.
• Other adhoc finance requests

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Experience: 4 to 7 years

Responsibilities:

· Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.

· Identify market opportunities and trends in cryptocurrency risk management.

· Define product roadmaps, set priorities, and establish key performance indicators (KPIs).

· Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.

· Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.

· Develop and implement strategies to mitigate identified risks through digital solutions.

· Collaborate with engineering, design, and data teams to develop and launch risk management products.

· Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.

· Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.

· Gather and prioritize requirements from stakeholders and ensure alignment with product goals and regular updates and reports on product progress and risk metrics.

· Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.

· Stay updated on changes in regulations and adjust product strategies accordingly.

· Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.

· Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.

· Develop training materials and conduct user training sessions to ensure effective product adoption.

Required Qualifications:

· Bachelor’s degree / Masters in top tier university

· 3+ years of experience in IT/product management, with a focus on risk management or digital security products.

· Proven track record of successfully launching and products in the cryptocurrency space.

· Strong understanding of cryptocurrency markets, technologies, and risk management principles.

· Knowledge of blockchain technology and digital security trends.

Proficiency in business-level German is required to effectively communicate with German-speaking stakeholders, vendors, and counterparts

· Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Job Responsibilities:

• Serve as the primary liaison between the Advancement Office and HQ Finance for all fundraising and donation-related matters, focusing on managing the staff donation process.
• Develop and maintain an overview of staff donations, preparing and analyzing regular reports.
• Coordinate with key departments such as HR, Payroll, Shared Services, Finance, and the Advancement Office to ensure smooth execution of the staff donation process.
• Monitor and resolve issues or discrepancies in staff donations through regular report tracking and effective communication with relevant parties.
• Collaborate with team members and stakeholders to streamline and improve the donation process.
• Assist the Finance and Advancement Office in gathering and compiling information for reports.

Job Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Requirements

* Proven experience as Assistant Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.