We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Responsibilities:

Provide complete range of company secretarial assistance and administrative support to the Company Secretary-cum-head of Legal and Corporate Secretarial Services Department for all entities within a public listed company in Singapore.

Requirements:

• Qualified Chartered Secretary & Administration (ICSA) qualification with minimum 7 years experience in a company listed on the main board of the KLSE (prefered) or in a law firm, corporate service provider with public listed company experience, or funds or financial institution; or
• Holder of a Bachelor of Laws (full time) from an accredited law schoool; admitted to the Malaysian Bar; and minimum 2 years experience in a law firm practising corporate law.
• Good understanding of the Companies Act, SGX Listing Manual, Code of Corporate Governance and applicable guidelines..
• Excellent command of the English language, both spoken and written.
• Highly organized with ability to prioritise and seamlessly multi-task.
• Possess high degress of professionalism and integrity; ability to maintain strict confidentiality.

Job Summary

An excellent career opportunity for individuals who are experienced in managing end-to-end lifecycle for Life and Health Insurance products to grow and contribute in an esteemed organization.

Mandatory Skill-set

• Degree in Actuarial Science, Accountancy, Finance or Marketing;
• At least 7 years of working experience in product development, marketing or actuarial within financial services;
• Possess excellent understanding of life insurance products such as but not limited to term-life, whole-life, universal-life and variable-life insurance;
• Good experience in Life and Health product development, product pricing, exposure to proposition development and project implementation;
• Experience in new market development, managing industry and go to market strategies in new technology deployment;
• Strong multitasking abilities, quick adaptability to develop executable plans in bringing projects from conception to launch, driving implementation to success;
• Excellent presentation, communication, interpersonal and negotiation skills;
• Self-driven, resourceful and result oriented.

Desired Skill-set

• Certifications in CMFAS and/or LOMA;
• Insurance certifications such as BCP, PGI, HI and ComGI.

Responsibilities

• Ideate, plan, and manage product development and involve in the end-to-end activities for new products;
• Conduct customer research and competitive analysis to deliver the best product proposition;
• Collaborate with other departments such as Actuarial, Implementation and Pricing team to strategize;
• Conduct product risk assessment and share with the management on the best risk management practices;
• Prepare Product Specification (FactSheet), Product Summary cum Presentation and Policy Contract;
• Work with Business Heads for product approval documentation and business casing within the stipulated timeline;
• Responsible on the communication and drafting of product launch announcements include marketing initiatives, work with agencies and bancassurance to achieve the channel's KPIs;
• Responsible on post product launch monitoring, synthesize customer feedback, findings from user research and other market insights and distill them into the roadmaps and feature lists;
• Ensure adherence to regulatory requirements and industry standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary:

Achieve fundraising targets and build/maintain strategic partnerships that support TOUCH's mission in serving the community.

Principal Responsibilities and Duties:

• Conceptualize, execute and manage fund-raising projects to meet department’s budget
• Develop and prepare fund-raising proposals for corporate and school partnerships
• Solicit sponsorships and manage fund-raising events with various stakeholders
• Cultivate and manage relationship with existing and potential sponsors
• Explore current and diverse fundraising channels & initiatives to build & manage pipelines for current/future donors
• Undertake research on prospective corporate, trust and public donors
• Help develop new fundraising products and events and market them
• Cold call potential donors and build relationships with them
• Ensure stewardship of donations / funding
• Write reports for corporates / trusts / foundations on the use of existing grants/donations
• Maintain and update donors’ records on a fundraising database
• Write internal reports, analyzing fundraising progress on a monthly or periodic basis
• Arrange fundraising events and tours of the charity’s projects for potential donors

Essential Skills and Qualifications:

• Diploma or Degree in Marketing, Business or equivalent
• 3-5 years experience in fundraising/sales & marketing and organising events.
• Excellent presentation, interpersonal and writing skills
• Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
• Proficient in MS Office especially PowerPoint, Excel and Word
• Campaigns management is an advantage
• Knowledge of CRM is an advantage
• Excellent interpersonal and networking skill
• Ability to manage complete workload and deliver under tight timeline

About Us:

Signarama CBD is a leading provider of premium, sustainable signage solutions. We serve local businesses and interior designers with innovative and customized signage, using state-of-the-art printing technology and eco-friendly materials.

Position Overview:

We are looking for a dynamic and organized individual to manage day-to-day office operations while contributing to internal sales activities. The role involves handling administrative tasks, coordinating projects, nurturing client relationships, and driving internal sales growth.

Key Responsibilities:

Office Management:

• Oversee office operations, ensuring efficiency and smooth workflow.
• Manage administrative tasks including scheduling, inventory, and correspondence.
• Coordinate with vendors, suppliers, and logistics partners.
• Monitor project timelines, ensuring on-time delivery of signage projects.
• Maintain records, invoices, and office documentation with accuracy.

Internal Sales:

• Respond promptly to inbound inquiries via email, phone, or walk-ins.
• Prepare and follow up on quotations, invoices, and sales orders.
• Build and maintain strong relationships with existing clients.
• Support the sales team with lead generation and pipeline management.
• Proactively identify upsell or cross-sell opportunities for signage solutions.
• Collaborate with the design and production teams to ensure client requirements are met.

Qualifications & Skills:

• Experience: 2–5 years in office administration, sales, or customer service roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Excel, Word, Outlook)
• Ability to work independently and as part of a team.
• Customer-focused mindset with a proactive approach to sales.
• Prior experience in the signage, printing, or design industry is a plus.

What We Offer:

• Competitive salary with incentives based on sales performance.
• Supportive and collaborative work environment.
• Opportunities for professional growth and skill development.
• Be part of a team committed to sustainability and innovative solutions.

Supervisory Responsibilities:

1. Recruits, interviews, hires, and trains new staff in the department.

2. Oversees the daily workflow of the department.

3. Provides constructive and timely performance evaluations.

4. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

5. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

6. Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.

7. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

8. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

9. Oversee and manage performance appraisal system that drives high performance.

10.Creates learning and development programs and initiatives that provide internal development opportunities for employees.

11. Carry out employee disciplinary meetings, terminations, and investigations.

12. Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance with local employment laws.

13. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

14. Performs other duties as assigned by management.

Required Skills/Abilities:

• Bachelor's Degree in Human Resources, Business Administration, or related field required.
• Minimum of 5 years of human resource management experience, preferably working in the construction industry.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management.

We are seeking a highly skilled and motivated Assistant IT Manager to oversee and manage the effective operation of our company’s IT infrastructure. This role requires a balance of technical expertise, project management, and strategic leadership to ensure our IT systems are aligned with the company’s objectives, security requirements, and business needs. The successful candidate will demonstrate strong leadership, a solid understanding of industry best practices, and a proactive approach to solving complex IT challenges.

Key Responsibilities:

1. Leadership and Strategy: Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations. Drive the delivery of high-quality IT services to meet business needs and strategic goals.
2. IT Planning and Implementation: Develop and execute IT strategies, plans, and initiatives to ensure data security, optimize organizational effectiveness, and drive innovation. Identify and implement advanced IT solutions that improve business operations.
3. Project Management: Manage the full lifecycle of IT projects, from planning and conceptualization to execution. Ensure comprehensive documentation, clear project timelines, and adherence to budgets.
4. Process Improvement & Digital Transformation: Identify and lead internal projects aimed at enhancing process efficiency, promoting digital transformation, and streamlining workflows.
5. IT Security: Develop and enforce IT security strategies, policies, and procedures to protect company data and assets across headquarters and multiple operational locations. Oversee the implementation of security measures and ensure compliance with best practices.
6. Policy Development & Compliance: Establish and enforce IT policies, including IT asset lifecycle management, and ensure compliance with regulatory requirements. Develop procedures for safeguarding data and recovering information assets in the event of a disaster.
7. Industry Awareness and Recommendations: Stay up to date with emerging IT trends and technologies. Provide informed recommendations to senior management regarding the protection, storage, and optimal use of data to enhance organizational effectiveness.
8. Asset Management: Oversee the management of IT assets and inventories, ensuring accurate tracking and reporting.
9. Service Management: Manage service level agreements (SLAs) to ensure timely and efficient responses to user requests and queries, ensuring high customer satisfaction.
10. Documentation and Reporting: Ensure that all IT infrastructure, software licenses, and system configurations are properly documented. Maintain clear and accurate records of all software modifications and updates.
11. Training and Development: Design and conduct training sessions for end-users on IT systems, tools, and best practices to promote effective use of technology within the organization.
12. Ad-hoc Projects and Tasks: Assist with any other IT-related projects or tasks as required to support the business.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Minimum of 5 years of experience in IT management or related fields, with at least 3 years of experience in project management.
• ITIL Certification or equivalent is highly preferred.
• Strong knowledge of data management, network security, and governance best practices.

Responsibilities:

• Design the development roadmap according to the strategic vision and goals.
• Create and review Product Requirements Document (PRD) for easy tracking within the project group.
• Ensure the project is executed according to schedule to meet the deadlines.
• Communicate with Engineers / Designers as well as internal stakeholders to ensure they meet users' needs and those that offer the greatest value are prioritized.
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets.
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product.
• Articulate new features and enhancements to users and internal stakeholders.
• Support ongoing product use, create documentation that outlines changes regarding the functionality and provide support to users.
• Track and analyze key user metrics to form feedback loop for continuous improvements.

Requirements:

• 5+ years of proven experience as a Product Manager from Technology, Fin-tech, Finance industry.
• Experience in product lifecycle management, preferably in an agile framework.
• Strong time-management and organizational skills with ability to objectively prioritize.
• Logical thinker with ability to identify and articulate rationale, assumptions, and risks.
• Excellent relationship building and communication skills.
• Self-starter who is able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven.
• Proficiency in written and spoken English is a must.

At SingHealth Polyclinics, we don’t just run clinics and treat patients – we transform care and communities. We are inviting YOU to be part of our exciting journey.

What You Will Do

• Lead with Purpose – ensure the nursing department runs like clockwork by overseeing daily operations, aligning processes with strategic goals, and solving problems with creativity and efficiency.
• Innovate with Data – use data driven insights to improve workflows, productivity and service excellence.
• Manage Budgets – take the reins on budget planning and resource allocation.
• Inspire the Team – mentor, guide and empower our energetic nursing executives while collaborating with nursing leaders and cross-functional teams.
• Build a Culture of Excellence – be the force behind key events, organise workshops, training and learning initiatives to support our nursing professionals in reaching new heights.

Who are We Looking For? We need someone who is:

• A natural leader with sharp problem solving and decision making skills
• Tech-savvy with a knack for analysing data and proficient in data analysis tools
• A project management pro, ready to juggle multiple priorities with confidence
• Passionate about driving change and inspiring teams to do their best work.

Your Future Starts Here - If you are ready to take the next step in your career and make an impact, we want to hear from you. Apply Now and join us in building healthier communities together!

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3783/

Job Summary:

The Singapore Organisation of Seamen is seeking a dynamic and experienced individual to join as Senior Manager of our Strategic Communications Division. This role requires strong communication and organisational skills, along with the ability to lead and enhance our communication strategies across various platforms and stakeholders.

The ideal candidate needs to have a passion for building and nurturing relationships with our stakeholders, and have a strong background in content writing, corporate communications, public relations or related fields and team leadership.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.
• Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.
• Oversee the production of content for newsletters, social media platforms, and press releases.
• Provide crisis communication support and act as a media liaison when necessary.
• Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.
• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.
• Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Qualifications:

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.
• Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

• Proven experience in corporate communications, media relations, and content management.
• Proven track record of managing and developing teams to achieve high performance.
• Excellent content writing and communication skills.
• Proficiency in social media management, corporate content administration, and newsletter production.
• Proficiency in crisis communication strategies and public relations best practices.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).
• Adapt to working in a fast-paced environment and changing communication needs.

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

Job Summary:

The Singapore Organisation of Seamen is seeking an outgoing and self-driven individual to join as Senior Manager of our Membership Services Division. This role requires strong communication and organisational skills, along with the ability to develop recruitment and retention strategies to enhance the overall member experience.

The ideal candidate needs to have a passion for and interest in addressing the needs of our members and have a strong background in membership & event management, strategic planning, team leadership and be adept in systems and process optimization.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities

• Deliver exceptional service and support to all members.
• Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.
• Administer membership welfare schemes.
• Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.
• Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.
• Stay updated on industry trends and best practices to ensure the membership services division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills

• Strong understanding of membership programs, loyalty strategies and member engagement techniques.
• Proven track record of managing and developing teams to achieve high performance.
• Exceptional communication, problem-solving and interpersonal skills.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Job Summary:

The Singapore Organisation of Seamen is seeking a motivated and experienced individual to join as Manager of our External and Industrial Relations Division. This role requires strong communication and organisational skills, along with an understanding of local, national and international labour laws, employment standards, and collective bargaining agreements.

The ideal candidate needs to have a passion for fostering positive industrial relations and advocating better working conditions, fair pay and safety standards for union members.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.
• Address labor disputes and participate in mediation processes.
• Stay updated on trends in the maritime industry, industrial relations and employment laws.
• Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.
• Prepare reports, presentations, and communication materials related to external relations.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills:

• Strong understanding of Singapore’s employment laws and labor relations frameworks.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Strong problem-solving skills, including the ability to collect and analyze relevant data.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

You are primarily responsible for finance functions related to Account Payables and Subvention accounting, as well as supporting various projects and systems implementations. You will work closely with our Finance Shared Services, IT and other relevant departments to ensure seamless integration of systems and adherence to financial processes.

Your role is pivotal in upholding the accuracy of financial reporting and ensuring compliance with financial policies and procedures, including invoice verification, expense analysis, subvention accounting and system interface verification. Additionally, you will support the Manager in financial reporting, account closure and reconciliation, as well as daily operational processes.

Job requirements:

• Bachelor’s Degree in Accountancy or equivalent
• At least 2 years’ relevant experience
• Knowledge of SAP would be an advantage
• Proficient in Microsoft Office applications, especially Excel
• Good understanding of statutory and accounting reporting requirements
• Strong communication, interpersonal and analytical skills
• A team player and also able to multi-task in a dynamic and fast-paced environment

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENTS:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills

Job Responsibilities and Duties

• Analyse monthly financial results and business drivers and provide supporting commentary on the variances between actual and budget/forecast
• Manage and prepare the annual budgeting process and analyse economic indicators and market trends to prepare forecast.
• Partner the business units to formulate key strategies and recommendations to drive growth and profitability
• Provide market and business insights and support business on financial modelling for business proposal or decision making
• Assist in implementing governance and internal controls initiatives, including strengthening current internal controls and improve the Finance department’s processes and systems
• Perform the CAPEX and Profitability evaluation on projects, ensuring cost efficiency and value creation are top priorities.
• Assist in providing guidance on intercompany charges as well as transfer pricing policies
• Prepare and create monthly and quarterly forecast reports for both internal management and Group reporting purposes.
• Actively involve in the FP&A team's efforts in fostering business partnerships and managing enterprise risk.
• Coordinating the review of legal documents with business units and the Group Legal department.
• Ensure compliance with local financial regulations and tax requirements,
• Create, test and review functional requirements and refine financial operating systems, where necessary
• Building and maintaining relationships with internal stakeholders, external partners, and financial institutions to support SP Group's financial objectives.
• Actively participate in the Kaizen initiatives for FP&A team
• Any other ad hoc duties as assigned

1. Implement operating procedures & service standards for front office operations
2. Monitor front office operations to ensure adherence to organisational standards & procedures
3. Review manpower allocation for front office operations
4. Monitor room inventory levels & reconcile discrepancies
5. Manage team's service performance in response to guests' needs & requests to ensure guest satisfaction
6. Interact with guests to gather feedback on service quality
7. Operationalise compliance management on data protection regulations & organisational security procedures for guest registration & credit & cash transactions
8. Manage loss & risk prevention policies and procedures to minimise loss and risk in business operations
9. Review operations reports & statistics to monitor & report departmental performance
10. Manage cost control to keep departmental operating expenses within budget

Requirements

• Minimum 3 years relevant experience
• Possesses exceptional interpersonal & communication skills & is able to interact with culturally diverse guests
• Has strong organisational skills & is able to deliver consistent quality guest service in a fast-paced environment
• Works on shifts, including weekends & public holidays

We are looking to add an experienced senior supply chain manager to our team to ensure our supply chain and logistics operations function properly. In this role, you will collaborate with other departments, such as Operations and Finance, to create effective business plans, so teamwork skills are important. You should also have experience in project management, as well as great leadership and communication ability.

If you meet these criteria and also possess a strategic, analytical mind, we d like to hear from you.

Responsibilities

Create the company’s supply chain strategy

Analyze data from shipping and delivering processes to find bottlenecks and other issues

Evaluate and report on KPIs

Monitor logistics to make sure they run smoothly

Maintain supply chain inventory and records

Train and guide employees

Find cost-effective solutions for supply chain processes

Resolve issues that come up (e.g. delays in delivery, accidents)

Collaborate with other departments to create coordinated plans for business growth

Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts)

Ensure supply chain processes meet legal requirements and standards

Communicate and negotiate with suppliers and vendors to land more profitable deals

Requirements for the Job

4-Year degree in Logistics, Supply Chain Management or similar field

5 years directly related experience as a supply chain manager or in a similar role

Excellent knowledge of supply chain processes

Working experience of relevant software (e.g. SAP)

Strong communication skills

Excellent organizational and project management skills

Attention to detail

Creative problem-solving

A strategic and analytical mind

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

Medical

Performance Bonus


Schedule:
8 hour shift, 6 days work week, weekends required.

Shift work, required to work midnight shifts.


Education:

Bachelor's (Required)

We regret that only shortlisted candidates will be contacted.

Interested candidates, please email to [email protected]

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role holder will be responsible for running a reliable and responsive Financial Planning and Analysis function that provides the Director of Finance, the Senior Management Team (SMT) and managers across the Organisation with value-add financial support and analysis which facilitates effective decision making.The role holder will be responsible for the provision of timely, accurate, relevant management information to all levels of management and regularly reviewing this information. This will include provision of monthly reports, critical review and interpretation of results and value-add analysis.

Financial Planning and Forecast:

• Coordinate budget planning, forecast and review exercise across MINDS, including annual budget & workplan and mid-year review
• Establish 5 years financial planning needs of MINDS, identifying funding needs and coordinate the allocation of resources
• Ensure adequacy, timeliness and accuracy of periodic Management reports for HODs
• Analyse financial data, highlighting variances, trends and red flags
• Work with Procurement and HODs to institute cost saving measures
• Participate in business cases, review assumption and financial calculations for proposals• Assist in costing and development of pricing models
• Assist in financial system enhancement to improve controls and financial functions

Treasury:

• Coordinate surplus fund management in accordance to investment mandate
• Prepare cash flow analysis and forecast to facilitate operations and maximise use of surplus fund
• Liaise with banks for banking mandate

Other duties:

• Preparation of resolutions and forms for banks
• Ah-hoc verification works

Degree in accountancy, ACCA or equivalent.

• Minimum of 7 years of relevant experience.
• Experience in Oracle NetSuite, good IT knowledge with reporting building skills is advantageous.
• Good writing and communication skills.
• Strong business acumen
• Chartered Accountant or equivalent is advantageous

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Case Manager (C11), based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Case Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

As an Assistant Manager in Digital Transformation, your role involves designing and developing clients’ journey maps to visualize and enhance the end-to-end experience from the clients’ perspective. You will review and analyse existing business processes, identifying inefficiencies and pain points, and propose digital-first solutions to streamline operations. By collaborating with various stakeholders, you ensure that transformation initiatives align with business objectives, ultimately improving client satisfaction and operational efficiency. Your work is crucial in driving continuous improvement through innovative approaches to digital transformation.

A. JOB SCOPE/ KEY RESPONSIBILITIES

1. Design and develop customer journey maps to visualize the end-to-end experience from the client’s perspective.

2. Identify touchpoints, pain points, and opportunities for improving client interactions.

3. Collaborate with various stakeholders to ensure that journey maps align with business objectives.productivity and efficiency.

4. Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

5. Work with cross-functional teams to implement process improvements and automation where applicable.

6. Act as a liaison between different departments, ensuring alignment and smooth communication during the transformation process.

7. Prepare and present reports to senior management on the progress of digital transformation initiatives.

8. Engage with employees and customers to gather insights on existing pain points in business processes.

9. Develop and propose solutions, leveraging digital tools and platforms, to address pain points.

10. Recommend and implement new technologies or methodologies to enhance business processes and customer journeys continuously.

11. Ability to lead and manage software development projects, ensuring on-time delivery, adherence to requirements, and effective collaboration with cross-functional teams

12. Provide support to any other IT projects or duties as assigned.

B. JOB HOLDER’S REQUIREMENT

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience.

• Prior working experience in IT business analysis, application solutioning design and testing

• Strong in IT business processes, analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong in soliciting information and communicating requirements with users and vendors

• Manage internal and external stakeholders independently