• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities:

• Security Software and Access Control hardware
• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion. Software Service proposal with quotation & manage prospective / secure order / execute maintenance job by team
• Solutioning skills such as Troubleshooting / proper report and action order to the team.
• Prepare proposals
• identify protential clients
• Energy saving proposal with existing system diagnosis
• Help up and coordination with Sales & Marketing department. Job task share when the existing customer does machine replacement or expansion / upgrading orders.

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

INFORMATION:

Provide technical support on product offerings and solutions to the customers.

Ensure proposed solution meets the local authority requirements, and accordingly to tender specifications.

Work closely with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing, material specifications study and out-sourcing works.

SCOPE OF WORK:

Technical support on product offerings and solutions to the customers.

Proposed solution meets the regulatory and to tender specifications.

Work with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing & material specifications study.

Study and proposes alternative solutions, specifications deviation from inquiry documents.

Work on project tender specifications, attend site for survey and assist integration proposal.

Discuss with inquirers on specifications change especially on installation design.

Generate project cost estimation, identifies new vendors / suppliers / contractors for optimum cost.

Work with sales team to generate detailed project proposals, quotations & technical documents.

Identify customer needs by focusing on promotional activities/ target group/building project pipeline.

Plan, execute marketing engagement for the target group to identify new business opportunities.

Work with vendors to provide competitive solution and identify opportunities for business growth.

Provide report of promotional activities and sales leads/forecast to share market intelligence.

Conducting regular training seminars in conjunction with product marketing managers.

REQUIREMENTS:

Diploma/Degree in Electrical/Electronic Engineering,

At least 6 years of relevant experience;

Knowledge in power products, e.g. Power Systems, UPS systems, switchgear, voltage components.

Understand architectural, mechanical, and electrical blueprints and electronic control systems.

Knowledge in site installation works and requirements preferred.

WORKING HOURS / LOCATION

5 day work week

8.30am to 5.15pm

Location in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Key Responsibilities:

• Identify and develop new business opportunities to achieve revenue targets.
• Build and maintain strong relationships with clients and partners.
• Conduct market research to understand trends and customer needs.
• Develop and implement strategic business plans to drive growth.
• Collaborate with internal teams to create tailored solutions for clients.
• Prepare and present compelling business proposals.

Requirement:

• Proven experience in business development, sales, or a related field.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Programme Development and Management
  • Implement curriculum for innovation & entrepreneurship education programmes.
  • Develop and manage programme timelines, milestones, reporting and deliverables, including the GII Programme and OWSE, or equivalent.
  • Ensure effective operations in compliance with university policies.
• Programme Impact and Evaluation
  • Monitor and evaluate the performance of the programme and its impact on the startup ecosystem.
  • Implement continuous improvement strategies to enhance the uniqueness and effectiveness of the programme.
• Stakeholder Engagement and Partnership Building
  • Identify and organise collaborative initiatives with internal and external stakeholders, including but not limited to student leaders, faculty, investors, sponsors, corporate partners.
  • Identify strategic opportunities for IIE and SMU and build relationships with key stakeholders and networks that support the acceleration of student innovation and cultivate the entrepreneurial mindset.
• Student Club Management
  • Oversee and guide student leaders in the areas of club governance, workplans and finance to establish credible student-led clubs in SMU.
  • Provide institutional support and cultivate the entrepreneurial mindset among student leaders and clubs through experiential activities. & events
• Financial Oversight and Fundraising
  • Track the budget and utilisation of the club & programme(s).
  • Ensure optimal utilisation of programme-specific funds.
• Marketing and Brand Strategy Development
  • Support the development of marketing strategies to elevate respective programme's profile and awareness within SMU, locally and regionally.

• Degree in Business, Education or related disciplines.
• Recent graduates are welcome to apply. More qualified candidates can be considered for a more senior job title.
• Excellent project management and organizational skills.
• Effective communication, presentation and stakeholder management skills.
• Strong knowledge of budget, grant administration and financial management principles.
• Diligent and outcome-driven.
• A keen sense of ownership and accountability, acts with a sense of urgency to meet tight deadlines.
• Comfortable with minimal amount of direction, thrives in high pressure and high expectation situations.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Deep knowledge and network in the local & SE Asia innovation and entrepreneurship ecosystem will be viewed favorably.
• Experience in designing and delivering quality experiential learning educational programmes, and relevant experience. as an educator or mentor to the youth is a plus.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

• Develop and execute integrated marketing campaigns for changing exhibitions, programmes, and key events through storytelling and content marketing across O2O platforms to achieve brand awareness and visitorship targets for the Gallery, both locally and internationally.
• Oversee the creation of marketing and communication materials, encompassing content, graphics, and multimedia materials that resonate with target audiences.
• Enhance the Gallery's public relations efforts by organising media events such as media previews, journalist visit programmes (JVPs), and familiarisation tours as well as developing press releases and media advisories and managing media queries and opportunities.
• Cultivate strategic alliances to boost the Gallery's promotion and marketing efforts, exploring avenues for collaborative marketing and promotional ventures with current and prospective partners.
• Take ownership of the allocated marketing budget, ensuring efficient allocation of resources to maximise ROI, monitoring campaign performance, and adjusting strategies as needed.
• Establish key performance indicators (KPIs) to measure campaign effectiveness and regularly monitor campaign performance, making data-driven recommendations to refine marketing strategies.
• Conduct market research to identify trends, audience preferences, and competitive landscapes, for more effective decision-making.
• Collaborate with internal teams, external agencies, and partners to align marketing efforts and maximize exposure.

• Undergraduate degree in a relevant discipline including coursework in marketing and business
• 4 to 6 years of relevant experience in marketing and communications.
• Proven success in campaign development and execution with substantial experience in multi-channel campaign development and execution.
• Prior proven knowledge and experience in digital and social media engagement.
• Relevant experience in public relations and working with media.
• Prior proven success in project and time management.
• Exceptional interpersonal, organisational, and analytical skills.
• Effective verbal and written communication skills.
• Ability to work in a complex and demanding environment with a high level of attention to detail.
• Results-oriented mindset with a focus on achieving measurable goals.

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Finance Manager (Audit+Commercial preferred)

Our client is a leading Global MNC in the service industry with their regional HQ in Singapore.

This role will manage the finance, accounting and other areas as highlighted below and report into the regional finance director based in Singapore.

You should have strong controllership, FP&A business partnering and people management experience.

Key Responsibilities:

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources.
• Oversee the financial management, accounting and reporting in the country, including implementation of finance frameworks, policies and processes in accordance with local/international accounting standards.
• Strategically plan and monitor the annual financial budget, capital expenditures, liquidity, funding, etc. to ensure optimal working capital and minimization of financial risks.
• Monitor financial performance against strategic goals by providing financial forecasts, reviews and analyses.
• Address forecast deviations and potential financial challenges (e.g. cash flows, debt levels, etc.)
• Oversee the implementation of risk management, compliance, limits of authority and internal control practices to ensure safeguarding of cash and physical assets and minimizing financial liabilities.
• Ensure corporate directives on limits of authority, budgeted costs and cost control initiatives are implemented and adhered to.
• Formulate investment strategies, hedging policies and cash management practices (including optimal transaction banking infrastructure) to maximize yields, cost savings and efficiencies.
• Drive continuous improvements in accounting, reporting and internal control processes/systems to improve value given to stakeholders.
• Partner with and support the Country Senior Leadership Team on all matters related to finance, corporate initiatives/projects and cross-Business Unit activities.
• Present the consolidated financial reports and analyses to key stakeholders for decision making, with recommendations on accounting treatment.
• Manage annual target setting process within local business.
• Ensure implementation of global templates, coordinate timetable for reviews, consolidate plans and prepare annual budget presentation.
• Monitor and provide analysis on country monthly performance based on various data sources to derive a consistent picture of current performance, key issues, and action items.
• Manage local business continuous improvement initiatives to streamline Business Unit controlling processes/reporting and improve efficiencies through a better utilization of automated systems.
• Drive high quality business control support to the country.
• Manage all local internal interactions across Business Units/Functions on matters related to business controlling to ensure timely understanding of financial performance and adequate management of any financial issues.
• Prepare the necessary financial information to support country on contractual negotiations, client/customer profitability analysis, internal and external presentations, issues tracking and management, investments, and other key developments.
• Prepare in-depth analyses and commentaries to facilitate discussions on key financial items such as advertising and promotion spend, working capital utilization and cost development.
• Prepare and present country monthly operations review.
• Drive consistency of analytics and reporting

Leadership:

• Drive and lead diversity and an inclusive culture, where people feel safe and empowered.
• Create and encourage a delivery-focused organization.
• Develop team members by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships.
• Communicate, lead and oversee delivery of team/function goals.
• Drive Company Values and Culture in the organization.
• Drive self-learning and improvement in responsibility area and company values as part of continuous learning.

Minimum Qualifications, Experience and KSA:

• Degree or professional qualification in Accounting/Finance or a related discipline
• CPA/CA preferred.
• At least 6 years’ relevant experience, with minimum 3 years’ management experience
• Relevant exposure to local and global retail environment and a proven track record of managing people, operations, and clients.
• Proven hands-on experience in SAGE accounting applications is an advantage.

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

Job Summary:

WonderFoot TCM Massage Pte Ltd is seeking a skilled and compassionate Massage Therapist (Masseur/Masseuse) to join our dynamic team. The ideal candidate will have a strong background in various massage techniques, excellent customer service skills, and a passion for promoting relaxation, health, and well-being. As a Massage Therapist at WonderFoot TCM Massage, you will be responsible for providing high-quality massage therapy services to our diverse clientele.

Key Responsibilities:

• Conduct client consultations to understand their needs and health concerns.
• Perform a variety of massage techniques, such as Swedish, deep tissue, sports, prenatal, and hot stone massages.
• Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored.
• Develop and maintain strong client relationships through effective communication and personalized service.
• Educate clients on relaxation techniques and post-massage care.
• Stay current with industry trends, new techniques, and continuing education requirements.
• Adhere to all local and state regulations and guidelines for massage therapy practice.

Preferred Qualifications:

• 2+ years of experience in a professional massage therapy setting.
• Additional certifications in specialized massage techniques (e.g., reflexology, aromatherapy).
• Experience with scheduling and client management software.
• Knowledge of complementary wellness practices such as aromatherapy, hydrotherapy, or acupuncture.

Working Conditions:

• Must be able to stand for long periods and perform physical tasks associated with massage therapy.
• Ability to adapt to various client preferences and comfort levels.

• Strong software background in Bentley Open Building Design.
• Attend and chair VDC and technical meetings with Clients, Consultants and Sub-contractors.
• Works closely with project team in coordinating, quality control, organizing and producing of construction drawings and documentations using BIM Technologies.
• Ensure drawings accuracy based on BIM standards.

EA Licence No. 16C7962

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as IT Applications Manager.

Job Responsibilities:

The IT Application Manager is responsible for overseeing the development, implementation, and maintenance of software applications within the group. This corporate role focuses on managing application lifecycle, ensuring alignment with business requirements, and optimizing the utilization of technology solutions to enhance operational efficiency and guest experiences.

• Oversee the entire lifecycle of software applications within the hotel, from requirements gathering to deployment and ongoing support.
• Collaborate with stakeholders to understand business needs, define application requirements, and recommend appropriate solutions.
• Ensure applications are developed, tested, and implemented according to industry best practices and quality standards.
• Oversee the design, development, and customization of applications to meet the specific needs of the hotel.
• Coordinate with external development teams to ensure timely delivery of application enhancements, bug fixes, and new features.
• Conduct thorough testing and quality assurance processes to ensure application reliability, usability, and performance.
• Oversee the integration of various software applications, ensuring seamless data flow and functionality across systems.
• Collaborate with different departments to identify integration requirements and streamline business processes.
• Manage interfaces with third-party systems, such as property management systems (Opera) and point of sale (Infrasys POS) systems, to ensure data accuracy and consistency.
• Configure application settings and parameters to align with business requirements and optimize performance.
• Provide user support and training for software applications, ensuring effective utilization and user satisfaction.
• Address and resolve application-related issues promptly, coordinating with vendors when necessary.
• Implement and enforce application security measures, ensuring protection of sensitive data and adherence to industry regulations.
• Work with Cybersecurity team to monitor and mitigate application vulnerabilities. Ensure application perform regular security assessments and keep patches updated.
• Stay updated with emerging security threats and recommend measures to enhance application security.
• Assist Applications Lead to manage Opera Cloud, Infrasys POS Cloud, and other corporate/hotel applications.
• Foster a collaborative work environment, promoting knowledge sharing and cross-functional collaboration.
• Collaborate with other IT teams and departments to align application strategies with overall technology initiatives.

The Person:

• Degree / Diploma in Business Computing / Computer Science / Information Technology
• Minimum of 5 - 7 years of experience in application management
• Solid understanding of application security principles, encryption, and vulnerability management.
• Proficient in project management methodologies, with the ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with application integration techniques, APIs, and data exchange protocols.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.
• We regret that only shortlisted candidates will be notified.

- Maintaining a positive, empathetic, and professional attitude toward customers at all times

- Processing document, forms, applications, and requests

- Arrange transportation

- Data input into system

- Ensure customer satisfaction and provide professional customer support

Requirements:

- Able to read and write Mandarin (可以读写中文）

- Able to work during weekend (day shift)

- Able to communicate with Indonesian, Chinese and English speaking customer

- Able to work independently and remotely when required

- Excellent Communication Skills in english

- Proficiency in Microsoft Office

- Trustworthy and responsible person

- Bachelors Degree of any field

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 3-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

SENIOR MGR, PROCUREMENT & ADMIN

• Plan and manage all procurement activities conducted by the User Divisions to ensure timeliness of procurement and contract implementation
• Provide professional advice to Divisions on best practices in sourcing, contract management and supplier management practices and manage inquiries from users
• Develop and maintain the company's procurement governance framework, striking an optimal balance between governance and operations efficiency
• Lead and mentor the procurement team, promoting a culture of continuous improvement and innovation
• Lead the new procurement system implementation
• Manage the entire procurement process
• Review internal Corporate Services SOPs, templates to support digitalisation and streamline processes
• Establish and maintain a process and system of archival, organization, retrieval and disposal of records to support needs of HSG and compliance with internal policies
• Participate in ad hoc projects as assigned

Job requirements

• Tertiary degree in Business, Accountancy or Finance
• Minimum 5 years of procurement experience in statutory boards or ministries
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with Tenderboard system or Oracle.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, independent, good communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.

Key Responsibilities:

• Develop and execute business strategies to achieve growth objectives in the iron wholesale trade sector.
• Identify and pursue new business opportunities, including partnerships, contracts, and market expansions.
• Establish and maintain strong relationships with clients, suppliers, and stakeholders.
• Conduct market research to identify trends, customer needs, and competitive insights.
• Prepare and deliver compelling sales presentations, proposals, and contract negotiations.
• Collaborate with cross-functional teams to ensure smooth execution of business deals.
• Monitor sales performance and generate regular reports to management.

Requirements:

• Educational Background: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: At least 10–15 years of proven experience in business development, preferably in the iron or related sectors.
• Skills:Strong negotiation, communication, and relationship-building skills.
  Analytical mindset with the ability to identify and capitalize on opportunities.
  Proficient in market research and data analysis.
• Industry Knowledge: Familiarity with the wholesale trade and supply chain dynamics in the iron sector is a plus.
• Other Requirements: Willingness to travel regionally for business engagements.Proficiency in both Chinese Mandarin and English, as this role involves frequent communication with Chinese stakeholders.

Responsibilities

• To follow-up with the main contractor and relevant consultants on the outstanding building defect list and bring it to a closure;
• Manage and oversee all service providers and contractors on all maintenance, operations and renovation works, and to ensure that all works comply with statutory requirements and code of practice;
• Handle and oversee the day-to-day house-keeping, operations and maintenance of the Chamber’s properties and booking of conference facilities through either direct management and/or a 3rd party managing agent;
• Draft work specifications & invite for quotations and tender (if necessary);
• Source quotations and put up approval for repair, replacement, improvement works;
• Devise and implement maintenance programmes to ensure proper upkeep of properties;
• Ensure proper and updated file records of all term contracts’ service reports, inspection reports, documentations, and related correspondences;
• Work closely with internal stakeholders and the Managing Agent team;
• Assist in the preparation of property annual budgets and forecast;
• Liaise and attend MCST meeting when necessary;
• Assist to co-ordinate with team members and site staff when there are events;
• Advise and follow-up with tenants on reinstatement works, handover of office premises and refund of security deposit;
• Promote good landlord & tenant relationship; and
• Any other duties assigned from time to time.

Requirements

• Diploma or Degree holder in Real Estate or its equivalent.
• Minimum 5 - 8 years of relevant working experience in Building and Facility Management and/or Mechanical & Electrical.
• Knowledgeable in building operations, AV/IT system and maintenance works, as well as relevant authorities’ requirements and current code of practices.
• Certification with ‘Fire Safety Manager’ will be an advantage.
• Possess a vehicle will be an advantage.
• Would be required to travel between sites.
• Team player with good interpersonal skills and ability to communicate effectively at all levels.
• Able to start work immediately will be an advantage.