• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Company Description

Our client is a Singapore based deep technology start-up that offers best-in-class A.I. androbotics solutions for the air cargo and logistics industry. We aim to transform the US $ 6 trillionlogistics industry by bringing innovative A.I. and Robotics solutions that help revenue growth and deliver increased profitability across industry participants. They are currently working with large players in the air cargo industry such as Etihad Airlines, dnata (Emirates group), SATS, WFS, Emirates SkyCargo, Menzies Aviation etc., The roll out of our solutions, requires deployment at different locations for the Airline and Ground handling stations across the globe. Deployments are envisaged in South Korea, Vietnam, Thailand, Abu Dhabi, Germany, Netherlands, UK & the US, besides potential locations in Southeast Asia.

They are looking to build a team of committed talented individuals who are passionate about being at the forefront of deploying transformative solutions. They seek independent thinkers who have a strong belief in their capabilities, self-starters who believe in letting their work speak for them.

Job Description

The Billing & Accounts officer has the responsibility for managing day to day accounts related activity and more importantly putting in a process to manage customer billing to ensure timely billing and collections. The candidate should have some experience in managing billing for SAAS solutions and lease subscriptions. Additionally, the candidate should have experience in creating consolidated invoices based on consolidating effort from across multiple user centres. The candidate will also be responsible for managing supplier bills and creating payment schedules.

Job Requirements

• Responsible for daily finance operations include invoicing, payments, receipts and any account payable transactions.

• Responsible for staff claims disbursement, ensure claims are in compliance with company claim policy.

• Perform monthly accounting reconciliation, including bank reconciliation.

• Inventory tracking and updates for the products

• Generating invoices for customer billing based on pre-defined intervals consolidating effort across multiple user locations.

• Support auditing, filing and adherence to statutory requirements.

• Able to handle full sets of books • Office administration

• Any ad-hoc task as assigned.

Job Requirements

• At least a Diploma in Accounting or CAT

• At least 3-5 years of accounting working experience

• Proficient in Microsoft Excel

• Be able to work independently with minimum supervision.