• Collaborative Learning Environment
• Development and Growth Opportunities

About Our Client

My client is a Holdings of company from China with strong investment capabilities in Property.

With an expansion towards Tourism, my client has developed an online travel and experiences platform and targeting tourists across the SEA countries.

Job Description

• Respond promptly to customer inquiries via various communication channels such as phone, email, and chat, providing assistance with booking reservations, addressing concerns, and offering solutions to problems.
• Ensure accuracy and completeness of travel bookings and itinerary details, including accommodations, transportation, and activities, while adhering to company policies and procedures.
• Act as a brand ambassador by providing personalised recommendations, promoting additional services or experiences, and fostering positive relationships with customers to enhance their overall satisfaction and loyalty.
• Monitor and resolve customer feedback and complaints, escalating issues when necessary, and proactively identify opportunities for process improvement to optimise the customer service experience on the platform.

The Successful Applicant

• About 2 years of Customer Service related responsibilities
• Understanding and interest in Tourism and Travel is a plus - to interact and engage closely with tourists from different countries and cultures
• Fluency in different languages is a plus - to ensure effective communication with tourists, customers, and internal stakeholders

What's on Offer

This is an opportunity for you to join the Tourism and Travel industry - engaging with many customers and tourists from around the region.

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Type, file and send all necessary correspondences directed by the CM.
• Answer all inquiries requests or complaints received through the

telephone and to keep proper records of such inquiries, requests

or complaints.

• Manage the booking of all facilities such as the BBQ pits, Karaoke rooms etc.
• Set up a proper filing system to ensure proper documentation and administration of the Corporation.
• Assist the CM in the management of the petty cash.
• Keep proper records of payment made by residents.
• Manage and maintain inventory of office stationery.
• Manage and arrange for the maintenance of all office equipment.
• Arrange all meetings as requested by the CM and to prepare all necessary documents for such meetings.
• Any other duties assigned by the CM.

Requirements:

• At least 5 years and above MCST Experience in residential development.
• Basic accounting knowledge
• Customer orientated
• Good PR skills

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job brief

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.

General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• min 6months of experience into IT help desk support
• End-to-End Ticket Lifecycle and monitoring relevant metrics
• Incident Management Workflow, including appropriate escalation
• First Call Resolution and Remote assistance
• Users’ IT accounts and access management (e.g. AD and Email account)
• Password Resets and Account unlock (including self-service)
• Process Change & Service requests

Skillsets

• Good communication skills
• Fluent in English language
• Knowledge on ITSM processes

• Answer customer enquiries
• Handle Complaints and resolve customer issues
• Maintain high quality of services and performance standards
• Work with stakeholders to resolve customer issues

Requirements

• At least 2 years of relevant experience
• At least Diploma/Degree in Business or equivalent
• Excellent communication skills
• Able to work independently and as a team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Service Delivery Consultant/ IT Technical Consultant
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $4,500 + AWS + 1 to 3 months VB
• Duration: 1-year contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Provide technical consulting, pre-sales and post-sales support to clients and partners.
• Explore new and existing cryptography-related technologies and assess their suitability for deployment.
• Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
• Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects. Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
• Liaise with external vendors for IT-related issues.

APPLY NOW!!!

• At least a Diploma in Computer Science, Engineering, Information Technology or its related discipline.
• Inexperienced candidates are welcome to apply as training will be provided.
• Applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall) is highly preferred.
• Knowledge of Anti-malware (Trend Micro) is a plus.
• Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
• Good knowledge of Win / UNIX administration with basic networking knowledge.
• Preferably with previous hands-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
• Willing to travel (within Singapore).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Responsibilities

• Develop and maintain good relationships with customers
• Development and execute effective trade activities to drive sales growth of assigned brands
• Responsible for maintaining and negotiating acceptable trading terms with all key accounts
• Ensure listing strategy for all new products
• Develop and create marketing promotional activities to boost sales
• Provide suggestion or improvement measures on strategic and tactical action plan in response to market changes
• Responsible for Sales Planning and Forecasting activities to support the business.
• Work with sales teams to plan, develop, coordinate and execute sales strategies to achieve sales objectives.
• Conduct market research and competitive intelligence analysis
• Monitor and gather feedback on promotional campaigns for improvements
• Work with Sales Manager in identification of new growth opportunities.
• Evaluate new opportunities in researching market size and potential of tie-ups with key accounts.
• Prepare monthly/quarterly sales performance report.
• Ensure correct and proper documentation in all deals with key accounts.

Requirements

• Min Diploma in Business Administration/ Sales & Marketing/Mechanical/Electrical Engineering
• Experience in LIFT/ELEVATOR companies
• Has a extensive good network connection

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Diagnosing issues on the service site and subsequently repairing or replacing defective parts.
• Commissioning and decommissioning our equipment.
• Studying plans, drawings, specifications, and work orders to ascertain work requirements and the sequence of repairs and/or installations.
• Ensuring that deadlines are met for service, repair, and overhaul work.
• Providing technical support for service calls.

Requirements:

• Minimum NITEC in Mechatronic/Electrical or Electronics Engineering or it's equivalent
• At least one year of related field service experience
• Understanding of relevant electrical codes, standards, and regulations.
• Proficiency in installing, repairing, and maintaining various types of electrical system equipment and components.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Accurately capture service related information as determined by the scope of responsibility for creation of field service notifications and orders, through to completion.
• Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions and decide on actions to resolve product issues.
• Responsible for end to end pump servicing from installation, commissioning to after sales services.
• Provide onsite advise to customers on technical issues.
• Project, perform and deliver under pressure with tight deadlines when necessary.
• Responsible for performing Installation and commissioning activities.
• Appraise, troubleshoot, repair of vacuum pumps.
• Setting up workshop for repair of vacuum pumps.
• Provide front line support for key field service activities in line with customers’ requirements. Examples being basic fault finding, rectification and planned maintenance activities.

Job Requirements:

• 'O' level/ ITE/ Diploma with 1-2 years of hands-on experience in servicing major brand of Industrial and Semicon vacuum pump (wet and dry pump).
• Experience in Edwards, Leybold, Busch, Pfeiffer, Adixen, Ulvac pump will be an addvantage.
• Proficient /able to interpret technical drawings and documents.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

• Work closely with overseas agent/partner and customer for scheduling of shipment.
• Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier.
• Follow up and update customer on all shipment details, schedule and status.
• Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues.
• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy.
• Respond to customer enquiries and provide quotations to customers promptly.
• Ensure timely and accurate processing of orders and issue billings accordingly.
• Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to.
• Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved.
• Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations.
• Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice.
• Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner.
• Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary.
• Check commodity harmonized system code if applicable.
• Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues.
• Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned.
• Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc.
• Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery.
• Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately.
• Work closely with accounts team to: a. Resolve and reconcile credit note discrepancies against payment made by customers; b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company.
• Exercise good customer service skill when managing difficult customers and/or customer complaints.
• Other ad hoc duties as assigned.

Job Requirements:

• Diploma & above with 1-2 years relevant experience.
• Diploma/ Degree in Logistics/ Shipping with NO Experience is welcome to apply. Training will be provided.
• Prior experience in customer service and/or in the logistics industry would be distinct advantages.
• Knowledge in import/export shipping procedure, incoterms and documentation are added advantages.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Description

• Industry/ Organization Type: Safety Tech MNC
• Position Title: Service Engineer (Marine)
• Working Location: North-East – Ang Mo Kio
• Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance
• Duration: Permanent

Key Responsibilities

• Inspecting safety equipment (e.g. Fire Detection System, Gas Detection System)
• Resolving onsite malfunctions
• Rectification of safety systems
• Repairs and technical improvements
• Installation and commissioning of new systems
• Ensure proper maintenance of onsite equipment

APPLY NOW!!!

• ITE in Electrical or Electronics
• Min. 1 year of working experience in a hands-on job
• Experience as a field engineer or similar role in a Marine background is a plus
• Comfortable with travelling out of Singapore for work
• Able to work in adverse weather and overtime and weekends
• Willing to be assigned onboard ships at anchor, in shipyards, or abroad, should the job require it
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66085 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Assistant (Mon-Fri, East, Up to $2200)

Salary up to $2200
Workdays: Mon- Fri, 10-7pm
Location: Macpherson

Responsibilities:

• Provide good customer service
• Assist customer on enquiries and requests
• Coordinate deliveries pick up and collection
• Data entry and process documents
• Assist in ad-hoc administrative duties when required.

Requirement:

• With Customer Service Experience

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Two MICHELIN-starred Saint Pierre is a modern French restaurant located at One Fullerton & we are looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree in Hospitality, Restaurant Management, or other.
• Individuals with 1-2 years of experience in a fine dining restaurant/Michelin-starred establishment or similar setting.
• Passion to develop career in a fine dining restaurant.
• Able to work shifts, weekends and public holidays.

Send your resume to [email protected]

Ubix (walking from Ubi MRT)

Mon-Fri 8.30-5.15

6 months, extendable

$3000 - $3500

· Manage enquires from customers through our call center and walk-in customers if needed

· Resolve customer enquiries and issues in a timely manner

· Identify and propose new processes to improve the operational efficiency and effectiveness

· Handle challenging situations or objections to handle complaints and queries effectively under pressure

· Working cohesively with other teams/stakeholders to achieve company and department objectives

· Reporting regularly to line leader on all activities relating to the role

· Handle adhoc tasks assigned by line leader

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Location: Tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

We are currently hiring for Service Crew. This is not your next job; it is a career within the company. We highly value our employees – Great career advancement and providing feedback opportunities.

We are looking for vibrant, energetic, and have a passion for F&B industry people like yourself!

Job Description:

- Attending to customers, presenting menus, and recommending dishes.

- Assist in order taking.

- Providing good customer service.

- Preparing beverages.

- Serving food and beverages, clearing tables.

- Always ensuring the cleanliness and hygiene of the restaurant.

- Cashiering duties.

- Other ad-hoc duties as assigned by the Section Manager.

Job requirements:

- A food and safety certificate is required. Candidates without will be sent for the course.*

- Able to work on weekends.

Working locations: Punggol/ Serangoon/ Holland Village/ East Coast/ Selegie Rd/ Greenwood Ave

Working Hours: Hours between 10.30am - 10pm

Working days: Minimum 1 day/ week, Maximum 35 hours/ week

Interested applicants, please click apply now!

Applicants will be contacted if they are shortlisted.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Location: Bukit Merah

5 Days Work Week

Salary: $3,000 - $3,800 (based on experience)

Responsibilities

• Coordinate shipments with customers, suppliers, and freight forwarders to ensure a seamless shipping process.
• Process online freight bookings through carrier portals.
• Follow up on booking confirmations with carriers.
• Prepare booking confirmations for customers.
• Monitor Portnet DG approval status and other related tasks.
• Prepare various documents, including Proforma Invoice, Debit and Credit Notes.

Requirements

• GCE O Level/ Diploma holder
• 2-3 years of related experience in shipping and logistics background
• Proficient in MS Office

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465