• To perform personal service in accordance with written laws.
• To assist with delivery and collection of documents (whether in hardcopy format or other formats).
• To set up and retrieve documents for hearings.
• General support for all aspects of dispute resolution work.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• GCE 'O' level.
• Min 1 year of clerical or administrative experience.
• Good interpersonal and communications skills.
• Able to work occasionally after office hours and/or on weekends and public holidays.

37/17

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Cluster Reservations Guest Service Executive with Conrad Hotels and Resorts serves as the first line of inquiry for all reservations within the hotel.

What will I be doing?

As Cluster Reservations Guest Service Executive, you will serve as the first line of inquiry for all reservations within the hotel - Conrad Centennial Singapore & Conrad Singapore Orchard. You are responsible for offering excellent customer service, options, and other solutions to meet guest needs. Specifically, a Guest Service Executive will be responsible for performing the following tasks to the highest standards:

• Efficiently convert enquiries into contracted business
• Respond positively to enquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the guest’s expectation
• Provide prompt and efficient service while maintaining the hotel brand standards
• Monitor the standards and performance of the team member together with Reservations Supervisor with an emphasis on training and teamwork.
• Generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
• To assist Reservations Supervisor on daily follow-up/reports such as no show and cancellation reports to maximum revenue opportunity.
• Performs other duties and responsibilities as assigned or required by the management

What are we looking for?

A Cluster Reservations Guest Service Executive serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Proficiency with computers and computer programs, including Microsoft Office
• Outstanding administration and organizational skills
• Good command of written and spoken English
• Highly professional in telephone manner and excellent communication skills
• Ability to work independently
• Positive attitude and committed to delivering a high level of customer service
• Vocational training in related field, preferred
• Previous experience in a reservations environment, preferred

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

We are looking for a dynamic, friendly and helpful personality to be 'The Voice' of LSBF. If you think you have what it takes to be an outstanding Customer Service Officer, please send us your resume.

Job Descriptions

• Receive and transfer incoming calls to respective department or staff
• Collate and preparation of purchase orders for Sales & Front Office Operations department
• Collection of payments and issuing receipts to students
• Sales report and settlement of daily accounts
• Retrieve and acknowledge to students' feedbacks and/or complaints timely and escalates to Schools’ Operations office for further actions
• Maintain records of lost & found items and keep the found items in custody
• Maintain records of incoming and outgoing mails
• Maintain accurate records of Conference Rooms booking for staff
• Comply with respective regulatory requirements and organisation's policy and operation manuals to ensure safe and healthy workplace environment
• Any other ad hoc assignment

Requirements

• GCE 'O' / ‘A' Level / WSQ Professional Certifications/Diploma qualification
• Preferably at least 1 year of relevant experience
• Proficient in Microsoft Office, Teams
• A good team player with good interpersonal, communication, presentation and writing skills
• Pleasant disposition with good customer service skills
• Self-motivated, positive attitude, able to work independently and take initiative
• Resourceful and able to multi-task in a fast-paced environment
• Enjoys meeting people and organising activities
• Fresh graduate who meets the pre-requisites can be considered

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Ensure all drinks are prepared and served according to SOP
• Understand the crucial aspect of bar and beverage control
• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

As a Service Reliability Engineer (SRE) you will take a multifaceted approach to ensure technical excellence and operational efficiency within the infrastructure domain. Specializing in reliability, resilience and system performance, you take a lead role in championing the principles of Site Reliability Engineering. By strategically integrating automation, monitoring and incident response, you facilitate the evolution from traditional operations to a more customer-focused and agile approach. Emphasizing shared responsibility and a commitment to continuous improvement, you cultivate a collaborative culture, enabling organizations to meet and exceed their reliability and business objectives.

Job responsibilities

• You will be responsible for understanding requirements or SRE goals in depth from both tech and business perspectives
• You will provide solutions to improve reliability, including identifying and implementing mechanisms and architectures that enable fault tolerance and faster median time to respond and median time to detect
• You will be responsible for enhancing the incident management process, including the development of an incident prioritization matrix, triage, communication, mitigation, post-mortem analysis and implementation of corrective actions
• You will manage client stakeholder expectations and queries during production incidents, providing detailed technical analysis of issues and remediation plans for mitigation and prevention in future, and act as the interface for C-level executives, if or when needed
• You will be a liaison with client engineering teams, build trust and productive relationships with senior client stakeholders and team leads to influence them in making better decisions
• You will be responsible for identifying opportunities for enhancing system performance and reliability in alignment with business SLAs, SLOs, KPIs and objectives, and provide guidance and assistance to SRE teams in implementing the identified improvements
• As an SRE expert, you will collaborate with Thoughtworks application development leads and solution architects, recommending changes in system design and adopting best practices for improved reliability from day one
• You will oversee and mentor other SREs on the team, contributing to their growth and development

Job qualifications

Technical skills

• You can program with one or more high-level languages such as Python, Golang, Shell scripting, Ruby or Java
• You are familiar with DevOps and GitOps practices, driving the integration of observability automation into CI/CD pipelines, e.g.: GitLab, Jenkins, CircleCI or equivalent
• You have in-depth knowledge of configuration management and Infrastructure as Code (IAC) tools such as Terraform, Ansible, ARM and CloudFormation for provisioning and managing infrastructure
• You have an expertise in observability, logs, tracing and monitoring tools such as Grafana (Loki and Tempo), Prometheus, Graylog, Jaeger, Zipkin, ELK stack or equivalent
• You have a strong understanding of container-based architecture and hands-on experience with orchestration tools such as Kubernetes, AWS EKS, Docker Swarm, Nomad, etc.
• You have in-depth experience in application and infrastructure performance tuning and scaling to handle heavy loads under different scenarios e.g.: Periodic traffic load and tsunami patterns
• You have a good understanding of essential concepts such as quality gates encompassing SLI/SLO/SLA, chaos engineering, golden signals, blameless postmortem methodologies, synthetic monitoring, distributed tracing, end-user monitoring and performance testing
• You have experience with network load balancing, security tech stacks, Transport Layer Security (TLS) and certificate management, and an understanding of standard networking protocols and configurations

Professional skills

• You have strong communication and articulation skills, and are proficient in English
• You are able to convey resolutions to audiences with varying degrees of technical/business proficiency and bring them to consensus
• You have excellent problem-solving and analytical skills, with a focus on continuous improvement
• You have good listening and presentation skills
• You solve challenging problems and difficult to debug issues with a never give up attitude
• You can collaborate with cross-functional engineering teams to conduct capacity planning and scalability assessments, and design solutions for handling current and future growth
• You have the ability to work under pressure, with composure, during production incidents
• You understand requirements provided by the client on both technical and business aspects, and can break them down for successful implementation
• You’re willing to be part of a rotation- and need-based, 24x7 available team.

Other things to know

Learning and development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.

Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About the Role

In the role of Customer Service Manager you will serve as the primary contact for some of our most significant APAC clients. Your role will be pivotal in delivering an exceptional onboarding experience. Your responsibilities include strengthening customer relationships, overseeing customer staking and onboarding processes, introducing new products to explore upsell opportunities, and gathering product feedback to uncover product growth.

Responsibilities

• Provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle
• Manage all all inbound customer requests from your book of customers
• Identify, track and resolve customer pain points and queries and build scalable solutions to solve for these
• Drive customer satisfaction practices to increase retention and drive upsell opportunities
• Advocate for customer needs within the organization, working closely with product development sales and support teams
• Provide expert guidance to clients on the best utilization of our solutions to meet their specific needs
• Identify opportunities for account expansion and collaborate with the sales team to drive upsell initiatives
• Keep customers informed about product updates, new features, and industry best practices
• Support local APAC Lead with operational workflows, including partner engagement, client relationship management, creating presentation materials, assisting in marketing & events coordination and other administrative activities

Qualifications

• Minimum of 3-5 years of relevant experience in a customer success management role, or a customer success position within the blockchain industry
• Experience in working with senior stakeholders at organizations
• Excellent cross functional communication and interpersonal skills
• Strong problem solving and analytical skills
• Deep familiarity with cryptocurrency products, blockchain technology and ideally protocol staking
• Fluency in English and Japanese required
• Experience in managing customer information and communication in Salesforce, JIRA and Intercom

Kitchen Helper

• Working days: 1 day off per week
• Working Hours: 12hr (to be discuss)
• Working location: Admiralty Street
• Salary: $2000

Responsibilities:

• Assist in prepares /cutting food ingredients/ cooking (before and during operations).
• Ensures cleanliness of the kitchen and maintains personal hygiene
• Follow other directives as set by the executive chef
• Properly wash and sort soiled dishes.

Requirements:

• Relevant Experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Kitchen / Service Crew (Healthy Meal)

• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600-$3500
• Location: Clarke Quay

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Salary: S$3500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 530pm/ 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Till 30 Aug 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI

• Respond to survey enquiries via inbound calls and emails

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Organize workflow and ensure that officers understand their duties and delegated tasks

• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success

• Provide fair, constructive, and timely feedback towards performance expectations and goals

• Manage escalated cases and maintain public relations including any complaints

• Provide assistance, guidance, and coaching support to officers to meet KPI

• Assess work performance of officers and identify areas that need improvement

• Monitor and provide project status report to manager

• Ensure officers understand the survey objectives

• Ensure officers compile, record, input survey returns and data accurately into the system

• Ensure officers conduct verification to ensure completeness and accuracy of data collected

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum 2 years of relevant experience with proven record in supervisory role

Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Position title : Service Crew

Location: Islandwide

Working Days: 5.5 days, Offday on Saturday or Sunday

Working hours : 44 Hour per Week

[weekdays schedule]

7:00am -4:00pm

8:00am- 5:00pm

12:30pm-9:30pm

[weekends schedule]

8:30am-4:30pm

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

In a nutshell

This gig is all about ensuring all maintenance matters are dealt with efficiently, effectively, and safely (managing external contractors where needed to achieve necessary PPM procedures). You'll be monitoring and checking all maintenance areas and carry out maintenance procedures to a high standard ensuring all WH&S regulations are followed.

A day in the life

• Manage the snagging of the building in co-operation with contractors and the Club Manager.
• Take complete ownership and support the Operations and Experience Manager in all Safety responsibilities.
• Interface with all appointed sub-contractors so that they can complete their allocated work in a safe and efficient manner.
• Be responsible for the management and administration of maintenance agreements.
• Be responsible for the management of the building management system.
• Liaise with the landlord and the landlord representatives with regard to all base build issues, responsibilities, and standards.
• Ensure member information is handled in line with the privacy guidelines and maintain strict confidentiality to ensure it is not disclosed to any third party.
• Maintain a thorough understanding of Virgin Active's Brand Standards.
• Interpret and deliver the Brand Standards on a daily basis.
• Ensure all systems and procedures are followed in line with Safety working guidelines and procedures.
• Record all maintenance duties and tasks via the maintenance checklists.
• Keep all maintenance logbooks up to date.
• Ensure cost control of the repairs and maintenance supplies budget.
• Process purchase orders in line with guidelines.
• Compile and provide weekly, monthly and quarterly reporting.

Kitchen / Service Crew

• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Responsibilities:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Requirements:

• With relevant experience.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]