• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Key Responsibilities:

1. Deliver outstanding customer service to ensure satisfaction and maintain loyalty.
2. Build and maintain a high level of trust and confidence with customers.
3. Serve as the main point of contact for customers, providing timely updates on shipment or delivery statuses.
4. Understand and support individual customer processes and Key Performance Indicators (KPIs).
5. Track and achieve customers’ monthly KPIs, ensuring they meet agreed targets.
6. Adhere to internal Standard Operating Procedures (SOP) and quality assurance policies.
7. Comply with requirements under ISO 9001, ISO 45001, and ISO 22301 standards within the Integrated Management System (IMS).
8. Contribute to achieving IMS policy goals and objectives.
9. Collaborate with supervisors to suggest and implement process improvements.
10. Take on additional responsibilities or tasks as assigned by management.

Requirements:

• A diploma or degree in logistics, supply chain management, or a related field.
• At least 1–2 years of experience in customer service or logistics operations.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and logistics management systems.
• Familiarity with ISO standards (9001, 45001, 22301) is an advantage.
• Excellent organizational skills with attention to detail and problem-solving abilities.
• Ability to work both independently and as part of a team in a fast-paced environment.

Only shortlisted applicants will be notified.

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Chico Loco

Service Crew for Super Loco, up to $2,800/month + Incentives (up to $300-$550/month)

Do you love People and Tacos? Then Chico Loco is the place for you!

As a service team member at Chico Loco, you will live and breathe our values, working with us to ensure that every guest receives an outstanding LOCO experience. You will be part of an amazing team, will do the right thing when no one is watching and never be afraid to help your team. Everything you do, you will do it with pride.

Experience is not essential, but a positive attitude is needed if you want to join the Loco family and bring the Mexican spirit of eating and sharing to our guests.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will get?

· Sales Incentive earned from date of joining

· Fixed Monthly Incentives of $300

· Sales Incentives up to $250

· AIA Medical Insurance

· 12 days annual leave

· 44 hours, 2 days off, 5-day work week

· Birthday Leave

· Daily staff meal

· Late night transport

· Split Shift Allowance

· Staff referral program up to $1,000

· Uniform provided

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish.

3. Once we’ve WOW’ed each other, you’re in!

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

• Marine Civil Engineering
• Basic $3000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimal downtime.
• Ensure machinery and equipment (e.g., gensets, excavators) operate effectively to meet production needs.
• Manage tasks and resources across maintenance and logistics teams to achieve operational targets.
• Enforce safety measures during operations and address challenges to maintain efficiency.
• Lead daily tasks, including reporting and issue resolution.

Requirements:

• Diploma in mechanical engineering or related.
• 1-3 years of experience with excavators, heavy machinery, and equipment.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

logistics solutions

Jurong East

Working hours: Mon-Fri 9am – 6pm / Sat 9am – 1pm alternate off

Customer Service Executive

up to 3k

. liaise with clients and vendors to process n execute jobs

. documentation and invoicing

How to Apply:
Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

• Job Title: Restaurant Service Crew (Italian Restaurant)
• Type: Full-time position
• Cuisine: Italian
• Location: Hillview / Duxton / Upper East Coast

RESPONSIBILITIES

• Provide excellent customer service by greeting guests, taking orders, and serving food and drinks
• Explain menu items and make recommendations to guests
• Maintain cleanliness and orderliness of the restaurant, including housekeeping, table setting, and general upkeep
• Possess knowledge of bar and wine service (added advantage)
• Work collaboratively as part of a team to ensure efficient service
• Demonstrate a positive working attitude

REQUIREMENTS

• At least 1 years of relevant experience in the F&B industry
• Customer service-oriented with excellent communication skills
• Ability to work 5 days a week including weekends and public holidays
• Proficiency in POS ordering system
• Familiarity with Italian cuisine and beverages (added advantage)
• Candidate with lesser experience can start as Trainee Position

BENEFITS

• 10days Annual leaves
• Higher Remuneration for Relevant Experience in similar set up
• Medical & Dental Benefits, Staff uniforms, staff Meal
• Annual Loyalty Salary Increment
• Staff Discounts

About Company:
Our client is a distinguished farm-to-table eatery originally hailing from Kyushu, renowned for its mastery of authentic Tonkatsu cuisine. Committed to culinary excellence, their dishes are meticulously prepared using only the freshest, top-quality ingredients.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Assist in opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that workstations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in Japanese Restaurant is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit at least 2 days per week.
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working Location: Great World, Central
- Working days: Minimum 2 days per week
- Working hours: Open to discuss
- Operation time: 11am - 9:30pm
- Salary: Hourly rate of $11 - $15
- Salary increment based on performance

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central/Sentosa

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

We’re looking for a dynamic and experienced professional with 4-6 years of experience to join our team as the Head of Client Service. If you’re a strategic thinker with a proven track record of driving client satisfaction and leading successful teams, this is your opportunity to take on a leadership role and shape our client service operations!

About the Role:

• Develop and implement client service strategies to ensure exceptional client satisfaction and loyalty.

• Lead and mentor a team of Client Service Executives, fostering a culture of collaboration and excellence.

• Oversee client accounts, managing high-value clients and resolving complex issues effectively.

• Collaborate with cross-functional teams to improve service offerings, identify new business opportunities, and drive client retention.

• Monitor and analyze client service performance metrics, presenting actionable insights to senior management.

• Stay up to date with industry trends and best practices, implementing innovations to enhance the client experience.

What We’re Looking For:

• 4-6 years of experience in client servicing, account management, or a similar role, with at least 2 years in a leadership position.

• Exceptional communication and interpersonal skills, with a client-first mindset.

• Strong leadership and team management abilities, with a proven ability to inspire and guide teams.

• Strategic thinking with the ability to analyze data and translate insights into actionable plans.

• High proficiency in English; familiarity with CRM tools and related software is preferred.

If you’re ready to lead a talented team and elevate client service to new heights, we’d love to hear from you! Join us in driving success and shaping meaningful client relationships in an exciting and dynamic environment.

Location: Woodlands

Salary : $3000 - $3500 + Sales Incentive + Transport allowances

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

HIGHLIGHTS:

• 5 days, 8am - 5pm
• Location: Tuas
• SFA Food Hygiene Officer certifications & FSMS certification

Job Descriptions:

Food Safety Management:

• Develop and implement food safety systems, including HACCP.
• Enforce hygiene and safety protocols in compliance with SFA, MUIS, MOM, and other regulations.
• Inspections and Risk Assessment:
• Conduct regular inspections of food preparation areas onsite and offsite.
• Identify and assess food safety risks in handling, preparation, and storage.
• Implement corrective actions, training, and preventive measures to enhance safety standards.
• Supplier Compliance:
• Audit suppliers regularly to ensure adherence to food safety and quality standards.

Quality Assurance:

• Update the Quality Management System (QMS) and Standard Operating Procedures (SOPs) to meet regulatory and industry standards.
• Maintain accurate and comprehensive records in compliance with policies.

Regulatory Compliance:

• Serve as the primary liaison for audits and inspections by SFA, MUIS, HACCP, and ISO.
• Ensure documentation and records meet hygiene and safety requirements.

Job Requirements:

• SFA Food Hygiene Officer certifications and FSMS certification.
• NITEC Certificate or equivalent in Food Science or a related field specializing in food safety.
• At least 2 years in Quality Assurance or Food Safety within the F&B or catering industry.
• Familiarity with Singapore’s food safety regulations, including HACCP, ISO, and SFA guidelines.
• Skills and Competencies:
• Detail-oriented with strong compliance skills in food safety.
• Effective communication skills to train and guide team members.
• Working Location: Tuas

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to “[email protected]”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

$4000 - $4500
Woodlands Link
5 days Mon to Friday 8.30am to 6pm

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing

Requirements:

• Minimum Degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel
• Knowledge of payroll processing with Times Payroll

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Delivery of goods to our customers in a safe and timely manner.
• Ensure the safety and security of chilled goods' loading and unloading process.
• Check orders before and after delivery to ensure that orders are complete.
• Abiding by all transportation laws and maintaining a safe driving record.
• Maintain cleanliness of the company vehicles.
• Other ad-hoc duties assigned by supervisor.

Requirements:

• Possesses Class 4 License and relevant experience is a must
• Experienced in delivering goods including fresh products is a strong advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Woodlands

Salary : $3000 - $3500 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Delivery of goods to our customers in a safe and timely manner.
• Ensure the safety and security of chilled goods' loading and unloading process.
• Check orders before and after delivery to ensure that orders are complete.
• Abiding by all transportation laws and maintaining a safe driving record.
• Maintain cleanliness of the company vehicles.
• Other ad-hoc duties assigned by supervisor.

Requirements:

• Possesses Class 4 License and relevant experience is a must
• Experienced in delivering goods including fresh products is a strong advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Responsibilities

• Provide safe, smooth and pleasant bus journeys for passengers

• Maintain cleanliness of the bus at all time

• Adhere to all Malaysia and Singapore driving regulations.

• Ensure all travel documents and permit are current and valid

• Provide courteous and good services to all passengers and customers

• Perform other related duties that may be assigned from time to time

• Follow proper safety guideline and represent the company in a professional manner

• Ability to work flexible hours, including weekends and public holiday

• Ensure the comprehensive maintenance is carried out according to main schedule

Requirements

• Obtain a Singapore Class 4 driving licence

• Possess at least 3 years of relevant experience

• LTA Bus Vocational Licence is an advantage

• Responsible and have good time management skills

• Have good work conduct

• Hardworking and good working attitude

Benefits

• Annual Leave 7 – 14 days

• Birthday Token

• Medical, Optical, and Dental Claims

• Yearly Performance Bonuses

• Referral & Long service awards

Coach Captain Walk-In Interview

5 Jalan Kilang Barat Petro Centre #07-01 S159349

(Available bus service 14,123,147,153,196,197,198,855,961)

*Tuesday to Thursday ONLY*

- 8.30am to 5pm (there will be no interview on the weekend and PH)

Interested applicants, please call 65-8186 5254 to arrange for an interview.

Responsibilities

• Plan and prepare sales kits for Free & Easy packages

• Customize programs/itineraries and prepare coach rate schedule

• Upload packages to the system for selling

• Manually upload and adjust selling prices as approved by management

• Liaise and negotiate contracts with hotels and other industry partners for rates for both FIT and group booking

• Manage petty cash in MYR for drivers and weekly expenses (guide’s fee, hotel payments, driver overland claims)

• Prepare refund and coordinate with finance department

• Issue invoices and exchange order for payment

• Prepare quotation for overland groups trips/local transportations and tour group

• Handling all reservations requests/enquires via email and other online/offline channels

• Handle the hotline for overland departures on a weekly rotational basis

• Liaise with drivers/guides regarding issues such as uncaptured or duplicate booking

• Ensure overall customer satisfaction

• Conduct weekly planning for overland trips to Malacca and Kuala Lumpur

• Combine trips by contacting and transferring bookings of passengers, send notification via SMS/WhatsApp and email

• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry

• Possess at least 2 years of experience in the Travel Industry

• Prior experience with corporate sales and marketing will be advantage

• Good knowledge of tour products and tour leading

• Strong interpersonal and communication skills

• Comfortable working in a hands-on environment and contribute to all areas

• Ability to handle stress and work in fast paced environment & extended hours

• Keen interest in local and international travel trends

• Excellent communication in English, Malay, and Mandarin

• Singaporean & PR Preferred

Period: 3 Dec till 26 Dec 2024

Responsibilities

• Provide safe, smooth and pleasant bus journeys for passengers

• Maintain cleanliness of the bus at all time

• Adhere to all Malaysia and Singapore driving regulations.

• Ensure all travel documents and permit are current and valid

• Provide courteous and good services to all passengers and customers

• Perform other related duties that may be assigned from time to time

• Follow proper safety guideline and represent the company in a professional manner

• Ability to work flexible hours, including weekends and public holiday

• Ensure the comprehensive maintenance is carried out according to main schedule

Requirements

• Obtain Singapore Class 4 driving licence

• Possess at least 3 years of relevant experience

• LTA Bus Vocational Licence is an advantage

• Responsible and have good time management skills

• Have good work conduct

• Hardworking and good working attitude

Coach Captain Walk-In Interview

5 Jalan Kilang Barat Petro Centre #07-01 S159349

(Available bus service 14,123,147,153,196,197,198,855,961)

*Tuesday to Thursday ONLY*

- 8.30am to 5pm (there will be no interview on weekend and PH)

Interested applicants, please call 65-8186 5254 to arrange for an interview.

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• $100 monthly transport allowance
• $5 Meal Allowance per working day
• Night shift allowance of up to $400 per month
• Medical and Dental Benefits
• Company transport provided
• Birthday Ang Pao
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew (Karaoke) located in Islandwide. Our client is Singapore's largest and first themed karaoke chain. This position includes handling phone reservations and inquiries, greeting and directing guests to their rooms, and managing orders for food and beverages. The position also requires basic technical support, such as checking microphones and karaoke systems, while maintaining a clean and safe environment. The ideal candidate should be able to work independently, communicate effectively with the team and management, and maintain a neat appearance. Additionally, they should be comfortable handling alcoholic beverages and be ready to take on other duties as assigned by their supervisor.

Qualifications:

• Entry level are welcome
• Training will be provided