We are hiring Temp Patient Service Associates to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Providing assisted enrolment to patients
• Tagging patients on Queue Management System (QMS) for related visits
• Answering patients’ queries
• Collecting of Enrolment data
• Monitoring the stock level and topping up related collaterals
• Promoting App to patients
• Any other matters assigned by the operations manager/operations executive at the clinic, or head office operations team

Job Requirements:

• Min N/O/A levels and above
• Good interpersonal and communication skills
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer/ Field Service Engineer to be part of their Engineer team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer/ Field Service Engineer:

• Assist the sales team in identifying optimal solutions during specification processes.
• Collaborate with the global engineering team to address product defects, issues, and technical inquiries.
• Evaluate and recommend engineering products to customers through selection, review, and proposal processes.
• Conduct on-site visits for technical troubleshooting and assessment purposes.
• Communicate effectively with customers to elucidate problems and present viable solutions.
• Cultivate and nurture positive relationships with customers to ensure their utmost satisfaction.

Requirement

• Diploma/ Degree in engineering field
• At least 3 - 5 years relevant experience in handling Marine accounts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

We are seeking a dedicated and enthusiastic Food Service Specialist to join our team at Hoppy Teppan Rice. In this role, you will provide exceptional customer service, handle cashiering duties, assist with customer inquiries, and support kitchen operations. If you are passionate about food and enjoy working in a dynamic environment, we would love to hear from you!

Responsibilities:

• Greet and assist customers with a friendly and positive attitude
• Handle cashiering duties accurately and efficiently
• Respond to customer inquiries and resolve any issues promptly
• Assist in maintaining a clean and organized dining area
• Support kitchen staff with basic food preparation and kitchen tasks as needed
• Ensure compliance with health and safety regulations
• Contribute to a positive team environment and work collaboratively with colleagues

Qualifications:

• Previous experience in cashiering and customer service is preferred
• Experience in a kitchen or food preparation setting is a plus
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Positive attitude and a passion for providing excellent customer service
• Flexibility to work various shifts, including weekends and holidays

Join our team and be part of an exciting and growing company that values its employees and provides opportunities for growth and development.

How to Apply:

Interested candidates are invited to submit your resume by clicking "Apply" or via WhatsApp to +65-83484664.

Thank you .

• Kitchen Crew / Service crew (Healthy Meal)
• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar (current hiring)
• Other location: Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description

The incumbent will be the ambassador of the organization for providing excellent patient service to our customers.

Job description

• Patient registration
• Appointment scheduling
• Billing and cash collection
• Records update and report distribution
• Filing of patients’ records
• Replenishing inventory when stock is low
• Additional responsibilities assigned by supervisor

Job requirements

• Preferably with experience in ILTC setting (e.g., centre base care)
• Minimum GCE N levels/O levels with min 1 years of relevant experience in Customer Service Coordination / Liaison Work / Case Management Coordination
• Excellent interpersonal and communication skills, able to work with all levels of staff
• Strong passion to serve the patients
• Has administrative background (be it healthcare or not) – Versed in Microsoft Word, Excel and PowerPoint
• Able to manage high volume of emails and attend to matters involving inter-departments
• Willing to travel to various working locations locally, when needed
• Willing to work 5.5days work week

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• To organize, schedule, and carry out inspection tasks on both recently installed and current equipment as part of maintenance agreements.
• Help the manager or senior engineer with any technical questions regarding the machinery.
• Conduct inspections on recently installed and maintenance-related equipment.
• Attend to equipment malfunctions that affect performance and safety.
• Developing and putting into action fresh strategies to enhance equipment performance
• Examine and report any equipment malfunctions that you find.
• When designated by a senior manager, serve as a member of the calibration committee and make sure that every instrument in the department is correctly calibrated and documented.
• Aid in the technical training of departmental subordinates
• Any additional tasks that a superior assigns

Requirements

• Fresh Candidates may be considered for this role
• Diploma or Degree in Electrical Engineering
• Candidates with background in lift industry will be highly advantageous
• Candidate with Triple E certification is preferred

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Benefits:

• Store Incentives
• Meal Allowance
• OT pay if work OT
• Career Progression

Working Location:

ISLAND WIDE

Working Days:

5.5 Days work week

Salary:

Up to $3000

Duties

• Handle front-of-house service duties, customer relations and retentions & product quality assurance
• Taking order and serve the food and beverages to customers.
• Ensure quality control and food presentation as per company’s standard guidelines.
• Understand restaurant menu and product knowledge, upsell company’s product
• To ensure good hygiene, safety and the service quality.
• Placing food and beverages order, ensure the orders to be deliver within said timeframe
• Other ad-hoc duties as assigned

Requirements

• F&B Experience is an advantage
• Must be able to work on weekends & PH

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

• Position : Admin Assistant
• Location : Tuas - daily company transport to/from Boon Lay and Jurong East MRT
• Working hours : Monday - Friday 9.00am to 6:00pm
• Salary (commensurate with experience) : Up to $3200 + AWS + 14 Days Annual Leave + Variable Bonus + Mobile allowance
• Duration : Permanent
• Industry :Concrete Precast

Main Responsibilities:

• Work as part of admin team to ensure customers the best possible experience on all fronts of the company.
• Check all POs and DOs from internal and external parties to ensure items, quantity, and amount are correct.
• Data entry of information
• Filing, checking and verify documents.
• Office admin including handling phone calls.
• Additional administrative duties when assigned.

Requirements:

• Proficient in software applications, particularly Microsoft Office
• Good communication skills.
• 1-2 years relevant experience preferred.
• well-organized, meticulous and able to work in a fast-paced environment
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

• 6-hours AM & PM shifts (7am to 1pm, 1pm to 7pm).
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport.
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers.
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness.
• Maintain all equipment and logistics at the booths and ensure security of items.
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours.
• Attend all required trainings and updates.
• Uphold a high level of customer service standard.
• Manage feedback and complaints in a prompt and professional manner.
• Compile daily reports to project manager and supervisor.
• Perform other ad-hoc duties as assigned.

Requirements:

• Background of working in customer service role is a plus

• Team player and able to work under minimal supervision

• Excellent verbal and interpersonal skills

• Excellent group management and time management skills

• Competent computer literacy and working with basic software (e.g. Microsoft)

• Detailed oriented

• Willingness to work and continuously learn in a fast-paced environment

• Must be able to work at least 4 shifts a week as well as PH & Weekends

Job Responsibilities

• Check for completeness of job files received from Operations.
• Check the customer’s billing requirement based on the specific job file, customers’ contract or customers’ standing instructions.
• Check and clarify the pricing, customer information and job information to ensure billing accuracy.
• Enter the billing information in the SAP System and generate the invoice for Operations checking and endorsement.
• Follow-up on unbilled jobs and ensure it is completed within a given timeframe.
• Prepare and submit testing reports and dispatch invoices when required.
• Support Billing Manager in KPI monitoring and other weekly/ monthly reporting.

Job Requirements

• Minimum Degree in either Accounting, Business Administration, Finance or relevant field.
• Minimum 3 years in either Accounts Receivable, Billings or Customer Service would be an advantage.
• Meticulous and have an eye for details.
• Must know SAP System

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities:

• Help manage and take care of the site according to what the Client wants.
• Work with a team to do daily jobs in the shopping mall, like checking that everything in the building works well.
• Follow Client rules and guidelines, plus legal rules, when making plans and doing tasks. Quickly handle Client requests, feedback, complaints, and other needs.
• Make sure contractors finish their work on time and keep the building systems working smoothly.
• Perform any other assigned duties by your supervisor.
  

Requirements:

• Nitec qualification in technical or building services or equivalent.
• At least one year of relevant working experience or in the alternative, OR possess at least 5 years of technical experience in the field of facilities management.
• Possess Company Emergency Response Team (CERT) will be preferred
• Able to start work immediately or within short notice.

interested applicants, please write in through CareersFuture with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Description:

• Process customer orders / enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set.
• Ad-hoc duties assigned by manager.

Requirements:

• Min. Diploma in any discipline
• Min. 3 years of exp in Supply Chain shipping

Working hours: Mon - Fri, 8.15am - 5.00pm

Location: West (Transport provided from Boon Lay, Jurong East, CCK, Outram, Bedok)

$3.5K to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

A Patient Service Associate will facilitate patients' journeys through the various service points in our clinics and provide strong support to our clinicians in delivery of quality care to our patients.

Responsibilities include:

· Patients’ registration

· Appointment scheduling

· Handling patients’ general enquiries

· Screening of patients' general condition

· Referral, checkout and administrative duties.

Requirements:

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: PSA - Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client provides short/long term lease of commercial & specialised vehicles, material & container handling equipment.

Benefits:

• Additional Incentives (at least $1000 extra)
• AWS + PB (at least 2 months of bonus)
• Transport Provided at Outram Park MRT

Job Scopes:

• Carry out daily detailing operation which include delivery of open rental, replacement vehicles and close rental vehicles with utmost professionalism.
• Most times there will be a replacement vehicle issued to the customer otherwise, traffic team will arrange for an alternate mode of transportation, be it another colleague picking him up or would arrange for taxi pickup
• Carry out rotational breakdown vehicle duties and carry out on site repairs (minor repairs i.e. replacing tires, replacing batteries).
• Carry out ad-hoc detailing when assigned.
• Job training will be provided.

Requirements:

• Class 3 (must have)
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty
• Relevant experience in car rental industry advantageous

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Job Scope

• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis

Requirement

• Min Diploma in any discipline
• Prior experience will be an added advantage
• Good interpersonal skills with a good command in English

Working Hours

Any 6 days a week Monday - Sunday, rostered by supervisor based on departmental needs.

• AM Shift: 7am - 2.30pm
• PM Shift: 2pm - 9.30pm
• ND Shift: 9pm - 7.30am (Minimal 3-4 times a month)

First 3 months is on office hours, after that then they will start you on shift work when you are more stable.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client provides short/long term lease of commercial & specialised vehicles, material & container handling equipment.

Benefits:

• Additional Incentives (at least $1000 extra)
• AWS + PB (at least 2 months of bonus)
• Transport Provided at Outram Park MRT

Job Scopes:

• Carry out daily detailing operation which include delivery of open rental, replacement vehicles and close rental vehicles with utmost professionalism.
• Most times there will be a replacement vehicle issued to the customer otherwise, traffic team will arrange for an alternate mode of transportation, be it another colleague picking him up or would arrange for taxi pickup
• Carry out rotational breakdown vehicle duties and carry out on site repairs (minor repairs i.e. replacing tires, replacing batteries).
• Carry out ad-hoc detailing when assigned.
• Job training will be provided.

Requirements:

• Class 3 (must have)
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty
• Relevant experience in car rental industry advantageous

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested candidates please send your updated resume to:

Attn: Patient Service Associate / Clinic Assistant (Hospital/Clinic, Shift/Office Hours) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

My client is an established MNC within the F&B industry with a strong global presence. This incumbent will have the opportunity to get involved in exciting projects.

About the Role:

• Work together with R&D, production & QA teams in scaling up of new food products from lab to production scale, including selection & validation of equipment & optimization of process & monitoring of output.
• Review and document formulations, product and packaging specifications and any process parameters that directly/indirectly affects the quality of products.
• Establish, review & disseminate relevant standard operating procedures to all staff.
• Liaise with R&D, quality & production team for out-of-spec situation/non-conformance/product complaints.
• Ensure the plant operation & environment are in compliance with industry standard.

About You:

• Degree in Food Technology or Diploma with work experience or equivalent.
• 2-3 years of experience in food manufacturing environment. Talents from central kitchen will be prioritsed.
• Good knowledge of GMP/HACCP/ISO22000/FSSC22000
• Strong understanding of food manufacturing processes, equipment, and technologies.

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format at [email protected].

Mason & Co Singapore Pte Ltd
EA License No : 19C9622 | Teh Xue Yi | Reg No: R22106296

Responsibilities include:

• Perform all aspects of QC responsibilities as it pertains to release activities that will include but is not limited to: sampling, testing, and disposition of raw materials and final packaging/ component lots
• Support additional areas of QC including Rejected, Quality Hold, and Non-conforming materials.
• Perform all activities adhering to strict cGMP guidelines
• Maintain on-time completion of all training requirements
• Perform simple laboratory instrument up keep including the cleaning, calibration, and the preventative maintenance of the instrument as outlined within the departments governing procedures
• Participate in department initiatives to support the continuous improvement of the quality systems of the QC department
• Practice safe work habits and adhere to safety procedures and guidelines

Requirements:

• Min Degree in Science or equivalent with at least 2 years of relevant experience in the food testing
• Candidates without experience are welcome to apply as training will be provided
• Experience in operating laboratory equipment such as HPLC, GC , KF Titrators.
• Working knowledge of cGMP and regulatory requirements related to Quality is an advantage
• 5.5 days office hours

If you are interested in the position, do kindly drop your most updated resume to

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Researching and identifying new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets..
• Understanding and keeping up-to-date with constant developments in the food sector and establishing a good knowledge of the products and services.

Requirements:

• Nitec and above
• At least 2 years of experience in food industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description

• Industry/Organization Type: Japanese Food Ingredients Distributor
• Position Title: Sales Executive (Food Distribution)
• Working Location: Sembawang
• Working Hours: Monday – Friday, 9 am – 6 pm, Saturday 9 am – 1 pm
• Salary Package: Up to $3,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Actively sell products and services to customers both locally and internationally.
• Ensure all aspects of overseas shipments, including documentation and packaging, are handled properly.
• Develop and maintain strong relationships with both new and existing clients.
• Manage and resolve customer feedback and complaints efficiently.
• Keep detailed records of sales leads, activities, order history, and pricing.
• Prepare and submit monthly sales forecasts to the purchaser.
• Generate and submit detailed sales reports to management.
• Assist in sales coordination by arranging customer appointments and handling urgent communications when sales representatives are unavailable.
• Process orders received via phone, email, SMS, or mail, ensuring accuracy in prices, discounts, and minimum order quantities.
• Enter orders into the company’s system, ensuring they meet customer requirements and are delivered on time.
• Perform additional duties as needed.

APPLY NOW!!!

• At least 1 year of Sales experience.
• Proficiency in Japanese is essential, as candidates will need to communicate effectively with Japanese counterparts.
• Comfortable with touching all types of meat products.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68042 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Monday - Friday 9am to 6pm, 9am to 1pm on Sat (Alternate)

Office Location: (Boon Lay)

Basic: $5000 to $5500 depending on the experience

Job Requirements

Minimum 5 years’ experience working in the Food industry and possess good knowledge of manufacturing processes.

Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage.

Possess knowledge of international standards i.e. FSSC22K, GFSI

Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

Job scope

Support functional departments in terms of processes of food quality and safety during daily operations.

Plan, organize, and coordinate to ensure the smooth operation of the QA Department daily.

Understand the business direction of the company and work closely with respective coaches to make necessary adjustments on job scopes and responsibilities to synchronize with the strategic plans of GM.

Prepare monthly reports i.e. Complaint Log, HACCP Objectives Summary, Demerit Point System Records, GMP audit, etc. for submission to the Management

Collect and analysis data/trend analysis report on non-conformity and improvement initiatives.

Plan lab testing by the sensitivity level of FG to manage and control department expenses and to keep within budget.

Participate and support quality system implementation (audit activities by government sectors, certification bodies, and customers)

Work closely with all functional departments on improvement initiatives i.e. standards, processes, and procedures in writing

Assign with short-term projects/initiatives/training programs and responsible for ensuring completion of work before the datelines.

Report all non-conformity matters regarding food quality or safety to the coach.

Other project as assigned

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Key Responsibilities:

• Service Delivery Management: Oversee daily service operations and ensure timely and effective service delivery. Develop and implement service standards and procedures. Monitor and evaluate service performance metrics. Ensure compliance with company policies and industry regulations.
  
• Team Leadership and Development: Lead, mentor, and develop the service team to enhance their skills and performance. Conduct regular performance reviews and provide feedback and coaching.
  Facilitate training programs to improve service delivery and customer interaction skills.
  
• Customer Relationship Management: Handle escalated customer issues and complaints to ensure resolution and satisfaction. Maintain strong relationships with key clients and stakeholders. Gather and analyze customer feedback to identify areas for improvement.
  
• Operational Efficiency: Identify and implement process improvements to enhance service efficiency and effectiveness. Manage the allocation of resources to meet service demand and optimize productivity.
  Monitor service costs and develop strategies to reduce expenses without compromising quality.
  
• Reporting and Documentation: Prepare and present regular reports on service performance and key metrics.
  Maintain accurate records of service activities, customer interactions, and team performance.
  Ensure proper documentation of processes, procedures, and compliance requirements.
  
• Collaboration and Communication: Collaborate with other departments to ensure seamless service integration and support. Communicate effectively with team members, customers, and stakeholders.
  Participate in cross-functional meetings and projects as needed.
  

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience as a Service Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with a commitment to delivering high-quality service.

Preferred Qualifications:

• Master’s degree in Business Administration or a related field.
• Industry-specific certifications (e.g., ITIL, Six Sigma).
• Experience in [specific industry or field relevant to the company].

Working Conditions:

• Full-time position with occasional need for overtime or weekend work.
• Office environment with regular interaction with customers and team members.
• Some travel may be required to meet with clients or attend industry events.