Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirements:

• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Minimally Nitec qualifications in IT related disciplines
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing

• Position title : Front Desk
• Location: Near Bugis Mrt
• Working days : 6 days
• Working hour: 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]
• Salary : $ 2,000 - $ 2,600

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Duration: One year Contract

Salary: UP$3750

Location: Tanglin

Job Summary:

The Investigation Officer will be responsible for conducting investigations, gathering evidence, and analyzing data related to cases in the Tanglin area. The ideal candidate will have strong analytical and problem-solving skills, excellent attention to detail, and the ability to work independently. This position requires a minimum of 1 year of experience in a similar role.

Responsibilities

• Prepare relevant documents and letters as requested by police officers;
• File and/or duplicate Court documents, media files, and other documents;
• Process completed investigation case files for filling;
• Proofread documents/transcripts to check for accuracy;
• Answer calls from members of public and re-direct calls to the relevant officers;
• Liaise with members of public for appointments with police officers;
• Administrative processing of case exhibits;
• Any other administrative tasks, such as planning unit-level events, collating KPIs, etc;

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10396

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities

• Processing of Inward and Outward Remittances
• Processing of Inward and Outward Cheque Clearing
• Handling of physical cash deposits and withdrawals
• Time deposits Placement and withdrawals
• Timely and accurate validation of clients’ instructions via call backs
• Answering to queries pertaining to Remittances
• Perform Customer Due Diligence (CDD) for Remittances Customers

Qualifications and Requirements:

• Minimum 2 years of experience in remittances operations
• Familiar with SWIFT system and SWIFT messages MT103 and MT202
• Familiar with AML/CFT requirements and able detect any suspicious transactions
• Ability to work independently and has a positive, service-oriented attitude
• Good team player with good communication and people skills

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation

Requirements

• Registered WSH Officer with MOM
• Minimum 2 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)

JOB SUMMARY

Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

· High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

· 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in Rooms Department, or related professional area.

CORE WORK ACTIVITIES

Maintaining Front Office Goals

· Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

· Develops specific goals and plans to prioritize, organize, and accomplish your work.

· Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

· Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

· Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

· Maintains knowledge of room availability and rates and suggestively sells.

· Reviews previous night's no-shows and ensures appropriate billing.

· Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.

· Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.

Managing Front Office Team

· Supervises all areas of the Front Office.

· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

· Encourages and building mutual trust, respect, and cooperation among team members.

· Serving as a role model to demonstrate appropriate behaviors.

· Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

· Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

· Ensures staff is knowledgeable about rates, packages and promotions available.

· Ensures all cashiering procedures comply with accounting policies and standards.

Ensuring Exceptional Customer Service

· Provides services that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Responds to and handles guest problems and complaints.

· Sets a positive example for guest relations.

· Empowers employees to provide excellent customer service.

· Observes service behaviors of employees and provides feedback to individuals.

· Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

· Ensures employees understand customer service expectations and parameters.

· Interacts with guests to obtain feedback on product quality and service levels.

· Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

· Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.

· Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures.

· Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.

Managing Projects and Policies

· Implements the customer recognition/service program, communicating and ensuring the process.

· Supervises same day selling procedures to maximize room revenue and control property occupancy.

· Supervises daily shift operations and ensures compliance with all policies, standards and procedures.

· Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

· Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

· Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

· Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

· Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Participates in employee progressive discipline procedures.

Additional Responsibilities

· Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

· Analyzes information and evaluating results to choose the best solution and solve problems.

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

· Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

Job Summary

Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.

Key Responsibilities

• Ensure that all correspondence are replied within 24 hours.
• Ensure prompt and accurate answering of all incoming calls within 3 rings.
• Suggest appropriate or ideal package to guests according to the information that was provided.
• Ensure that all follow-up are done promptly and efficiently.
• Upsell wherever possible.
• Ensure that all bookings are retrieved and entered into PMS within the same day.
• Ensure that all daily reports are printed promptly.
• Ensure that daily tasks of no-show, traces, missing correspondence and car transfer reports are followed up promptly and efficiently.

Key Requirements

• At least 1 year experience in hotel industry (any department)
• Good computer skills
• Fluent in English (Written and Spoken)
• Excellent telephone etiquette

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Meta is seeking experienced Front End Software Engineers to join our product teams. As a member of our team, you will play a vital role in crafting user experience that are both delightful and effective, helping to scale the company and enhance employee productivity. You'll have the opportunity to work on projects that transform the way Meta employees collaborate, streamline business processes, and develop world-class business software.

Our product teams are responsible for building and maintaining a wide range of internal tools and applications that help Meta employees do their jobs more efficiently and effectively. From project management and collaboration tools to data analytics and visualization platforms, we're constantly pushing the boundaries of what's possible with technology.

As a Front End Software Engineer at Meta, you'll be responsible for designing and implementing intuitive and user-friendly interfaces that make it easy for employees to access the information and tools they need to do their jobs. You'll work closely with our product managers, designers, and back-end engineers to ensure that our products are not only visually appealing but also highly functional and scalable.

If you're passionate about building software that makes a real difference in people's lives, we'd love to hear from you. Join us and be a part of a dynamic and innovative team that's shaping the future of how people connect and work together!

Responsibilities

• Build front-end frameworks that will allow other product teams to build faster and with higher quality
• Implement the features and user interfaces of enterprise products that are used by the entire company
• Identify and resolve performance and scalability issues
• Architect efficient and reusable front-end systems that drive complex web applications
• Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products

Minimum Qualifications

• 2+ years of experience in web technologies including HTML, CSS, and JavaScript Experience in web technologies: HTML and CSS
• Experience in writing reusable and high-performance user interface components
• Object Oriented JavaScript Frameworks experience
• Experience in architectural design for complex front-end systems
• Experience building maintainable and testable code bases, including API design and unit testing techniques
• Experience in performance debugging and benchmarking
• Experience building web applications
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Shipped at least one large-scale product to production, supporting millions of active users

Preferred Qualifications

• Experience with React

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

A reputable Chinese Bank is looking for an experience FX settlement officer.

Responsibilities

• To check and verify deals entered in the OPICS system by the dealers are correct. To key in customer FX deals in NGS.
• To ensure the source documents and the deal tickets passed from the dealers are properly approved and initialled.
• To update and record daily transactions in fund position management in the u drive.
• To keep outstanding (live) and matured deals and reports in their respective designated files.
• To prepare SWIFT's outgoing messages, confirmations, payments, etc, in respect of these deals or other Departments' requests i.e. expenses payments from Accounting Dept.
• To perform daily Nostro reconciliation.
• To print, thoroughly check and ensure that the assigned reports are correct and highlight irregularities, if any, to Senior Manager, Settlement promptly for further action.
• To check and match counterparty's confirmation.
• To ensure that all cash flow position is clearly monitored and managed in conjunction with the Treasury Division.
• To prepare and submit MAS reports i.e. MAS755 (weekly), MAS610 (monthly) and other reports to Head Office upon requirement.
• To prepare and submit FX new deals, IRS new deals, CCS new deals, FX MTM Transactions, IRS MTM Transactions and CCS MTM Transactions daily to MAS via DTCC through Trace.
• To check the dealer's blotter at the end of the day to ensure all deals are processed and captured in OPICS system.
• To process of opening, creation and maintenance of accounts and support for Internet Banking's customers.
• Lead and participate for any system enhancement/testing/projects related to Settlements / Internet Banking assigned by Section Head, Settlement Operations or Head/Deputy Head of Operations.
• To attend adhoc queries from Head Office, External / Internal auditor, Compliance, Business departments (Trade Finance, Corporate Banking, Treasury, Private Banking, etc.), Nostro Agents or other government authorities if any.
• To mentor and train new hirer (Settlement) for familiarisation of the handling of Treasury Settlements products (FX/MM/NDF/lRS/Securities etc), monitoring of cash flow position, Nostro Accounts balancing etc.
• To ensure all the long past treasury settlement documents are properly filed & record and sent to warehouse (CISCO) for safekeeping.
• Any other duties as directed by Section Head, Settlement Operations or Head/Deputy Head of Operations or Management.

Requirement

• Bachelor or higher qualification, has at least 3 year experience in treasury settlement and clearing process, being familiar with local clearing systems, i.e. MEPS+.
• Good understanding and knowledge in various treasury products, e.g. Money Market, Foreign Exchange, Security/Bonds, derivative products, etc.
• Strong understanding and experience in swift operations, able to process remittance transaction.
• With knowledge of accounting entry, AML checking and MAS reporting, i.e. 610, 755, etc.
• With knowledge of corporate customer internet banking.
• Must be meticulous, careful, positive and full of sense of responsibility.
• Mature with good communication skills and must be able to work independently.
• Knowledge of Mandarin is an added advantage as there is a need to liaise with Mandarin speaking clients.

Working location: Raffles Place

No hybid, to be work in office

Contract period Jan 2025 to Dec 2025, highly renewable!

Basic Monthly salary up to $2,500

Well-spoken in English

Must enjoy working with children, demonstrating patience and empathy.

Working hours: Mondays to Wednesday and Fridays: 6.45 am to 4:00 pm & Thursdays: 6.45 am to 3.30 pm

Duties:

• Printing
• Sort Mail
• Maintain office equipment
• Liaise for ordering of transport
• Issue and tracking keys
• Prepare folders
• Prepare and issue food coupons
• Maintain and replenish stationeries
• Looking after unwell student(s)
• Assist to contact parents for students related matters, if necessary
• Data Entry
• Any other duty assigned

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Queenstown MRT

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 10am to 6pm
• Salary: Basic $2,000
• Address: Clarke Quay

Requirements:

• Relevant working experience in customer service and/or sales

Responsibilities:

• Welcoming members & assisting with check-ins
• Building rapport with new and existing members
• Handling payments when required
• Assisting with bookings, cancellations or requests by members
• Achieving membership monthly target set by HQ
• Attending to phone/walk-in/email/text enquiries
• Actively seeking new sale opportunities
• Maintaining studio's cleanliness
• Printing and emailing EOD sales reports to Directors
• All other ad-hoc duties given by Store Manager

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Overview

We are seeking an organized, proactive, and friendly Administrator – Front Desk & Office to join our team. This position is responsible for managing front desk duties, pantry management, and providing essential administrative support to ensure smooth office operations. The role involves serving as the first point of contact for visitors, handling office logistics, and supporting various administrative functions with a focus on staff welfare and office coordination.

Key Responsibilities:

Front Desk Responsibilities:

• Greet and assist visitors in a professional and welcoming manner, ensuring a positive first impression of the company.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel, ensuring efficient communication flow.
• Maintain visitor logs, issue visitor badges, and follow security protocols for guests and contractors entering the building.
• Sort and distribute incoming mail and packages; prepare outgoing mail and courier services as required.

Office Administrative & Operational Support:

• Manage office supplies inventory and reorder items as necessary. Ensure office equipment is well-maintained and operational.
• Oversee the day-to-day operation of the office pantry, ensuring that it is stocked with necessary supplies, beverages, and snacks. Maintain cleanliness and organization in the pantry area.
• Assist with scheduling meetings, conference room bookings, and coordinating appointments for staff members. Prepare meeting rooms for events, ensuring necessary equipment and materials are available.
• Support administrative tasks like filing, organizing, and archiving company documents, both digitally and physically.
• Assist with onboarding new employees, including preparing workstations, setting up equipment, and providing orientation on office amenities and policies.
• Help organize employee wellbeing initiatives, such as wellness programs, social events, and other engagement activities to support a positive workplace culture.
• Assist in coordinating office maintenance, repairs, and cleaning schedules to ensure the workspace is organized, safe, and conducive to productivity.
• Liaise with vendors and service providers, such as cleaning staff, office suppliers, and maintenance teams, ensuring timely service delivery.
• Assist with preparing reports, presentations, and other administrative documents for meetings or company events.
• Support the planning and execution of company events, training sessions, or team-building activities, coordinating logistics, and ensuring successful implementation.
• Provide assistance to other departments as needed, ensuring smooth day-to-day operations and fostering a collaborative office environment.

Requirements:

• At least a Diploma in Human Resource, Office Administration, Business Administration, or a related field.
• Minimum 1 year of working experience in front desk, office administration, or customer service role
• Familiar with office equipment and basic troubleshooting skills
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general office software.
• Ability to manage multiple tasks efficiently and prioritize workloads.
• Positive, approachable attitude and a customer-service mindset.
• Experience coordinating office operations and managing day-to-day administrative tasks
• Fresh graduates are welcome to apply and will be considered based on their relevant skills, enthusiasm, and willingness to learn.

Provide patients a positive experience while they are being treated at our dental clinic and support the running of the practice.

Duties and Responsibilities

• Manage all inbound telephone and email inquiries.
• Management of voice and handphone messages.
• Reminder calls for appointment confirmation.
• Scheduling and rescheduling of appointments for patients.
• Registers patients by verifying that patient's record is up to date and accurate.
• Check patients’ medical history and drug allergies.
• Check for insurance coverage and intention to use insurance or government subsidies.
• Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.
• Locating patient files and cases.
• Prepare PowerPoint for doctor counseling.
• Process claims with insurance companies and government agencies.
• Liaising with dental labs for sending and receiving of cases.
• Recording of lab charges.
• Educate and teach patients on the correct use of braces and Invisalign.
• Other adhoc duties.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Perform review of transaction alerts which are generated out of the transaction monitoring system
• Perform holistic of review of transactions as part of the KYC periodic review process
• Review name screening hits arising from payments screening at pre-transaction level
• Perform investigation of transactions
• Draft Suspicious Transaction Reporting
• Generate statistics of alerts generated/ cleared alerts and pending alerts
• Perform threshold analysis review to determine appropriateness
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information.
• Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits:

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Job Responsibilities:

• Process Inward and Outward Remittances, Fixed Deposit and Banker Guarantee Transactions
• Handle Import and Export (LC & Collection) documents and payments
• Construct swift messages
• Prepare monthly reports to the Management/Head Office
• Attend to queries from customers/banks/staff of other departments on work related matters
• Any other ad hoc duties as assigned

Job Requirements:

• 1 - 3 years of working experience in Trade Finance Department
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Job Summary:

We are seeking an experienced and dynamic Chief Marketing Officer (CMO) to lead our marketing initiatives in a fast-paced and evolving environment. The ideal candidate will demonstrate strong leadership, exceptional communication skills, and a proven track record in designing and executing effective marketing campaigns across diverse platforms.

Key Responsibilities:

• Provide strategic leadership to the marketing team, fostering collaboration and innovation.

• Oversee the design and coordination of marketing campaigns across traditional and digital channels.

• Utilize market research and data analytics tools to identify trends and inform strategies.

• Manage website development, product branding, public relations, and visual communication initiatives.

• Drive digital and social media marketing efforts to maximize brand visibility and engagement.

• Analyze marketing data and performance metrics to refine campaigns and achieve measurable outcomes.

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.

• Proven expertise in digital and social media marketing.

• Extensive experience working with marketing tools, including data analytics, market research, branding, and communication software.

• Exceptional written and verbal communication skills.

• Strong leadership abilities with the capacity to thrive in a constantly evolving environment.

Join Us:

This is an exciting opportunity to bring your creativity and expertise to a leadership role and drive impactful marketing strategies. Apply now to make a difference!

• Singapore Based (Near Clarke Quay MRT)
• 5 days - Mon to Fri 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Diploma in Food Science & Technology, Chemistry and other science-related fields; Preferably 1 year working experience.
• Career Progression Opportunities

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

• This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279