DCS Card Centre is an innovative and forward-looking payments fintech that provides value-added card services with the most advanced technology to our customers and partners.

We offer attractive remuneration packages and reward schemes, and invite the talents to join our big family.

We believe in empowering our people with opportunities to grow and take charge of their career paths.

Job Responsibilities

• Reception of guests by greeting, welcoming, assisting, and hosting them appropriately. Including the arrangement of refreshments where appropriate.
• Coordinate and manage the booking of the meeting rooms.
• Oversee office, meeting rooms, pantry, storeroom housekeeping, maintenance, and cleanliness. Including the replenishment of all the necessary materials.
• Handle all telephone inquiries promptly and professionally by ensuring the messages are passed on to the staff members on a timely basis.
• Manage incoming and outgoing mail and parcel processes (local and overseas couriers). Including the recording of the expenses chargeable to the clients.
• Manage office administration including but not limited to procurement of office and pantry supplies, etc.
• Collect letters and distribute to the respective staff
• Provide support and/or coordination for company events and projects.
• Any other ad-hoc duties assigned by the superior/management.

Job Requirement

• Minimum GCE ‘O’, Diploma Level or equivalent with at least 2-3 years of relevant experience is preferred.
• Resourceful and proficient with Microsoft Office.
• Strong team player and able to work independently with minimum supervision.
• Maintains a high level of professionalism and confidentiality.
• Detail-oriented, self-driven, highly motivated individual with a positive attitude.
• Good communication and interpersonal skills.
• Good at using Microsoft Office

Name of School: Assumption English School

Location Address: 622 Upper Bukit Timah Road S678117

Contract Period: From 17 March 2025 to 16 March 2026 period .

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30pm (no lunch break included)
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Work:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

1. Recording late coming of students.
2. Recording loan of uniforms to students

Updating of daily staff absence data

1. Record the daily student report sick data in the log books

Receiving and registering documents

1. Receive and register documents in the front office.

Sorting and storing of files

1. Sort out and keep the daily files at the office counter.
2. Any adhoc duties tasked by the school leaders

The Personnel should preferably have the following qualifications, skills and experience:

• Preferably GCE 'O' Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist.
• Having prior general administration experience working in a school environment would be an advantage.
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.
Key responsibilities and functions include:
1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Role:Service Desk Engineer L1

JD:

Must have Talent / Skills
• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations
• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

Job Title: Front Desk/Receptionist

Job Overview:

The Front Desk is the face of our studio and core to our client service! This role is crucial in creating a welcoming atmosphere, providing excellent customer service, and maintaining an organized and efficient front desk operation. We welcome candidates who are great team players and have a flair in customer service.

Responsibilities and Duties:

• Client service and relationship maintenance: Meet and greet clients, enhancing clients experience and maintaining brand image.
• Scheduling and managing appointments: Coordinate class schedules, private solo and duet sessions to ensure a smooth and organized timetable for clients and instructors.
• Client registration, onboarding and data management: Maintain an updated client database, including contact information, medical history, waivers, and consent forms. Guide new clients through the registration process, explain studio policies, and answer any questions they may have.
• Billing and payments: Handle client payments, process invoices, track accounts receivable, and manage any billing inquiries.
• Inventory management: Monitor and restock Pilates equipment, props, and other studio supplies as needed.
• Answering phone calls/texts and emails: Respond to inquiries, provide information about classes and services, and address any client concerns or questions.
• Studio maintenance and health and safety compliance: Ensure the studio is clean, organized, and well-maintained, including equipment maintenance and repairs. Adhere to health regulations, and promote COVID-19 safety protocols if necessary.
• Staff communication and coordination: Ensure daily duties and follow ups are done seamlessly.
• Attendance tracking: Monitor class attendance and manage late cancellations and no-shows according to studio policies.
• Event coordination: Assist in organizing workshops, special events, and promotions to enhance client engagement and attract new participants.
• Studio policies and procedures: Adherence to studio policies and SOPs, ensure all policies are well-communicated and followed by both clients and staff.
• Sales and retail management: Handle sales of merchandise and products available in the studio
• Miscellaneous administrative tasks: Assist with any other administrative duties necessary for the smooth operation of the studio.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of computer and point of sale systems.
• Ability to multitask and stay organized in a fast-paced environment.
• CPR/AED certification is a plus.

Work Hours:

• Must be willing to work flexible hours, including early mornings, evenings, weekends, and holidays.

Compensation:

• Competitive hourly wage/salary ($10-12 per hour for part timer, $2000-$2500 for full time)
• Benefits package (if applicable).

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.

Step into the Spotlight: Front-of-House Stars Wanted at a World-Class Venue!

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Take a step to be a part of this great team as a Front Office Duty Manager. You will be fully responsible for managing the guest and customer journey and experience whilst ensuring compliance with all policies and brand standards.

You should be a people person who is courteous, service oriented, efficient and enjoys meeting, serving and leading a diverse team.

Job Highlights

• 5-day work week
• Career growth opportunities
• Dynamic team

Job duties & responsibility

• To provide general management support to all departments, monitoring guest satisfaction & feedback, ensuring guest safety and security
• Supervise and delegate the daily shift activities of the department
• Train and develop team members to provide excellent customer service. Ensuring all systems and operating equipment are in good working order
• Comply with all policies, procedures and standards of the property
• Conduct shift briefings
• Represents Hotel operations in situation management/SITREP reporting and is expected to make critical decisions to ensure best possible guest experience
• Handle all duties as assigned by the FOM/AFOM
• To provide guests with accurate Hotel and Tourism information
• Attend to all room sales and room reservation queries and requests
• Create and update reservation records in accordance with booking confirmation
• Managing daily payment transactions

Job Requirements

• Minimum 2 years of relevant experience
• Knowledge of handling PMS and payment systems
• Excellent communication and interpersonal skills
• Proactive team player
• Customer oriented & positive working attitude
• Strong analytical problem-solving skills
• Able to start work on short notice or immediately

We thank you for your interest. We regret that only shortlisted candidates will be notified.

• Provide support for student issues as first contact point.
• Provide pastoral care and counselling to all students.
• Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and assessment, student discipline, and parent liaison.
• Work with colleagues across the institute to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities
• Participate in organising activities for students
• Prepares official documents for new enrolments
• Liaises with staff and students on the completion of student documents and ICA formalities (for international students)
• Bring students to ICA for completion of formalities and collection of student pass
• Any other duties and Ad-hoc projects as assigned by management
• 
  

PRE-REQUISITES:

1) Minimum academic level: Any post-secondary qualification

2) Specific language proficiency: Speak, Read, and Write English; Bilingual preferred

3) Specific job experience: NA

4) Excellent communication and interpersonal skills

5) Patient and meticulous with an eye for detail

6) Strong administrative and IT skills

7) Good interpersonal skills

8) Team player

DUTIES & RESPONSIBILITIES:

• Administer procurement activities, offering end-to-end guidance to internal requestors on procurement procedures and processes.
• Review and prepare procurement documentation for approvals, publication, evaluation, and award recommendations, ensuring fair evaluation and compliance with the school’s procurement policies and the Government Instruction Manual(IM).
• Perform procurement transactions on procurement system (GeBIZ), including publishing quotations, raising awards, and issuing Purchase Orders (POs) and contracts.
• Collaborate with internal requestors on contract management, ensuring accurate tracking and timely completion of purchase requests.
• Perform administrative tasks such as collating information, document filing, and maintaining procurement records for compliance and audit purposes.
• Contribute to the development and improvement of procurement procedures and practices, driving greater efficiency and alignment with organizational goals.
• Perform other administrative tasks and ad-hoc duties as assigned.

REQUIREMENTS

• A Diploma or Degree in Business, Supply Chain Management, or a related field.
• Experience in government procurement procedures and GeBIZ is highly preferred. However, candidates without this experience but demonstrate strong analytical skills, a willingness to learn, and familiarity with procurement processes are encouraged to apply.
• Knowledge of government procurement procedures is highly advantageous.
• Excellent problem-solving skills with a meticulous eye for detail.
• Proactive, self-motivated, and capable of working independently or collaboratively in a team.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders across all levels.
• Strong organizational skills and the ability to manage multiple priorities efficiently.

Front Office Executive is responsible for ensuring consistent excellent customer service for all guest. They supervise and lead the Reception team to ensure the consistent delivery of memorable hotel experiences

Duties and Responsibilities

• Provide all guests with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures.
• Ensure room assignments are done in accordance to guidelines so as to ensure that room inventory are effectively managed.
• Coordinate room status with Housekeeping Department by notifying Housekeeping of all check-out, late check-out, early check in, special requests and day use rooms.
• Understand room status and have knowledge of room’s location, types of room availability and room rates.
• Handle guests’ feedback and provide necessary service recovery. Provide courteous, prompt and tactful service to guest’s complaints, inquiries and requests.
• Perform any other duties as may be assigned by the Management from time to time.

Requirements:

• At least 2 to 3 years of experience in a similar capacity
• Knowledge in Opera is preferred.
• Customer oriented with a pleasant disposition
• Excellent interpersonal, communication and multi-tasking skills.
• Able to work on rotating shifts, weekends and public holiday.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Receiving Officer to join our team!

As a Receiving Officer we rely on you to:

• Check all goods received to ensure that they meet the prescribed quantity and quality set by the various user departments.
• Ensures and controls the food safety hazards (Biological, Chemical and Physical) from receiving of food items are minimized.
• Ensure all food received are verified and checked before deliver to Outlets.
• To ensure the Store Rooms and Goods comply with SFSMS / HACCP Standards.

Requirements

• Minimum 3 years experience in performing store functions for a large company, preferably a hotel
• Good attitude with integrity

Job Responsibilities:

• Ensure that all guests in the driveway area receive the highest level of professional welcome and farewell from our hotel.
• Receive all guests at the driveway area by opening the taxi/car door and welcoming them.
• Aid in carrying luggage out of the taxi/car and placing them in front of the entrance of the service apartment
• Demonstrates excellent customer service and communication skills
• Respond to guest' inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Take responsibility for any follow-ups required, ensuring guest satisfaction.
• Maintain a safe and secure environment
• Other duties as assigned

Job Requirements:

• No experience needed
• Pleasant personality
• Able to communicate in English
• Team player

Benefits: Duty meals provided. Medical and Dental benefits

Duties and Responsibilities:

• To be alert and aware of all occurrences within the assigned premises
• Foot Patrol and static post duty (as and when required only)
• Securing and opening of multiple facilities
• To control the traffic within the school premise (min. 2 hours per shift)
• Computer literate
• Assist to manage Events Security traffic control, ground execution, and rotation
• Assisting to escort VIPs/Guests and direct them to stipulated parking locations on ad hoc basis
• Enforcing SOP and compliance to the external ground officers
• To standby and response to emergencies or requests
• To do basic troubleshooting for security equipment (before engaging contractors for repair)
• Any other security related work as required by the Reporting officer

Job Qualifications and Requirements:

• Minimum GCE ‘O’ level, 'N' level, A level, ITE
• Security License Holder
• At least 1 year(s) of working experience in the related field is required for this position
• Physically fit for long hours of duty on foot (min. 6 hours per shift)
• A mature, warm and energetic team worker with a pleasant disposition
• Able to work on three rotating shifts including weekends and public holidays
• Possess situational awareness, able to multi-task and response to activation messages (within 5 minutes)
• Excellent customer service skills. Able to communicate with people of different nationalities. Good people skills.
• Possess class 3/3A/2B/2A/2 license would be advantageous
• Any other security related certifications would be advantageous

Summary

As a Reservations Agent, you will be responsible for handling guest inquiries and reservations, providing excellent customer service, and ensuring guest satisfaction. You will be working closely with the front office and sales teams to maximize room revenue and occupancy.

Job Responsibilities

· Handle guest inquiries and reservations via phone, email, and online channels

· Ensure accurate and timely processing of reservations

· Provide guests with information about hotel facilities, services, and promotions

· Maximize room revenue and occupancy by upselling and cross-selling

· Collaborate with front office, revenue and sales teams to ensure smooth operations

· Resolve guest complaints and issues in a timely and professional manner

· Maintain accurate records of reservations and guest preferences

· Attend all briefings, meetings and trainings as assigned by management.

· Perform other reasonable duties assigned by the assigned by the Management.

Qualifications / Requirements

· Minimum Diploma in Hospitality or related field

· At least 1 year of experience in a similar role in the hospitality industry

· Knowledge in Opera is advantageous but not compulsory

· Excellent communication and interpersonal skills

· Strong attention to detail and organizational skills

· Ability to work in a fast-paced environment

· Proficient in Microsoft Office

· Good command of English and a second language is a plus

SCOPE

The Security Officer is responsible for ensuring a safe and secure environment for guests and team members. He/She must ensure that safety and security measures in the hotel are observed at all times and will respond to first aid incidents and apply effective first aid for guest and team members.

OVERALL OBJECTIVES

• Take charge of the control room and monitor CCTV at all times.
• Handle all incoming information etc with confidentiality and forward to the concerned person.
• Provide support in emergency situations and accompany guests or team members to local authorities/hospital if required.
• Ensure that all fire exits and corridors are free from obstruction at all times.
• Respond to any fire/smoke alarms in the hotel and be ready to act accordingly.
• Ensure that gate passes are issued for all items/stock that leave the hotel and each item to be logged in the register book.
• Ensure that all fire-fighting equipment is in good working condition and all the emergency lights are illuminated.
• Conduct patrols in and around the hotel, driveway and parking spaces to detect any irregularities, which may include suspicious behaviour or security breaches.
• Conduct random checks on consignments and team members entering/leaving the hotel and their personal belongings at the security checkpoint to impede pilferage.
• Conduct basic Investigation and Fact-findings and provide assistance to Guests and team members when handling incidents.
• Other ad-hoc duties

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Able to present a professional image and deal with incidents in a discreet, confident and confidential manner.
• Minimum 2 years of relevant working experience in hospitality industry.
• Possesses a valid Security licence.
• Able to perform shift work.

The primary role of a Security Officer is to protect life and property against theft, vandalism, misappropriation, fire, flood or similar disaster on assigned shift in compliance with government, corporate and management directives.

Primary Responsibilities:

• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• Changing of Visitor and Contractor Passes to Authorize personnel.
• Answer to Alarm according to regulations set by the Singapore Civil Defense Force regulations and investigate any disturbances.
• Monitoring of the Closed-circuit television (CCTV), also known as video surveillance in and outside the Premises
• Issue keys to authorize personnel and record of the key movements.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Inspect and adjust security systems, equipment, and machinery to ensure operational use.
• Lookout for possible Danger and Hazards that may cause harm or injury to Guest / Associates
• Ensure that Guest and Company property are well protected from any forms of sabotaging or theft.
• Making sure that Guests/Associates are following the house rules and regulation.
• Respond to Lockset or Safe box issues upon request.
• Deny entry to any trespasser/intruder that may cause loss of Company image/businesses or nuisance to guests/Associates.
• Deny unauthorized parking at the reserved lot and politely direct to the designated parking.

Responsibilities:

• Execute service and maintenance workflows to ensure smooth operations.
• Liaise closely with client representatives to address all service and maintenance-related issues effectively.
• Assist supervisors in deploying teams for service deliveries and distributing responsibilities efficiently.
• Maintain and troubleshoot security systems, including Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems.

Requirements:

• Proven knowledge and hands-on experience with security systems (Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems).
• Willingness to commit to rotational standby duties for activations outside regular working hours.
• Strong organizational and problem-solving skills.
• Ability to work both independently and as part of a team.
• Effective communication skills for interacting with clients and internal teams.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Must have Talent / Skills

"• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

Come join us to express your Andaz as Host – Front Office if the following describes you.

You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures so as to make their day. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.

As a Host – Front Office, you will be responsible to provide excellent service to guests at a consistent level. You will work closely with your colleagues and assist them to respond to and resolve guest inquiries, requests and issues in a timely, friendly and efficient manner. The Host Assistant/Host is responsible to contribute to the smooth and efficient running of the Front Office within the Rooms Division.

Your Profile

• Possess minimum GCE "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Prior work experience in hotel operations will be an advantage
• Possess good problem solving, communications, interpersonal and customer service skills.
• Well-groomed and possesses a can-do attitude
• Able to work shifts, weekends and public holidays

Benefits

• 5 days work week
• Medical/Dental/Optical benefits
• Staff discount
• Duty meals provided
• Uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that only shortlisted candidates will be notified **

Job Summary:The Academic Programmes Officer supports the efficient delivery of academic programmes by managing data, coordinating course schedules, and assisting with student admissions and results management. This role is ideal for individuals with strong organisational and analytical skills who thrive in a dynamic educational environment.

Key Responsibilities:

• Data Management & Reporting: Maintain organisational data, track performance indicators, and prepare reports to support decision-making.
• Course Coordination: Manage lesson schedules, timetables, and learning platforms; assist with makeup classes and lecturer task tracking.
• Attendance Monitoring: Ensure attendance is recorded, verify absences, and follow up with lecturers and Course Managers when needed.
• Results Management: Analyse and prepare assessment results for reporting; support result distribution and record maintenance.
• Student & Trainee Support: Process admissions, student pass applications, and WSQ trainee registrations; coordinate course logistics like attendance tracking and feedback surveys.

Requirements:

• Education: Polytechnic Diploma in Business Administration, Education, or a related discipline.
• 1-2 years of experience in academic administration or a related role, with a focus on data management or reporting preferred.
• Strong analytical and organisational skills.
• Proficiency in Google Workspace (e.g., Google Calendar, Google Sheets) and Learning Management Systems.
• Intermediate skills in Microsoft Excel, particularly for database management, data analytics, and reporting.
• Excellent written and verbal communication skills.

Preferred:

• Experience with EduTrust-PEIs or WSQ registered training provider
• Familiarity with student pass application processes and regulatory compliance.

Job Description & Requirements

1. To check all drawings (including authority, ID & shop drawings) to verify and ensure that works are carried out in accordance to approved drawings & statutory requirements

2. Inspect and monitor quality of architectural materials, work-in-progress and signing-off on installation, workmanship & quality of work

3. Carry out daily inspection of works in progress, sign off inspection requests and raise Non-Conformity Reports where required

4. Carry out the duties required as site supervisor under the Building Control Act and Regulations or other duties as required by other Authorities

5. Supervise and enforce site quality control

6. Responsible for the co-ordination of site works to ensure construction safety

7. To provide professional engineering services for reviews required under the contract including variation works

The Chief Culinary Officer will serve as the culinary visionary and leader for the Zouk Group, providing ongoing culinary innovation and strategic development for the culinary teams. This position will be responsible for shaping and executing the culinary strategy, concept development, menu creation, and overall culinary operations. Additionally, this role will have overall accountability for defining Zouk’s culinary program, setting culinary standards, overseeing team training, ensuring compliance, achieving profitability, and demonstrating our business values. Finally, this role will drive new culinary programs for Zouk and will stay current (and ahead) of any new trends in the industry.

ROLE RESPONSIBILITIES:

- Develop and articulate a culinary vision and strategy aligned with the company's brand and objectives.

- Drive innovation and creativity in culinary offerings, reflecting market trends and customer preferences.

- Oversee all aspects of culinary operations, including kitchen management, food production, and quality control.

- Establish and enforce standard operating procedures to ensure consistency and efficiency.

- Recruit, develop, and lead a high-performing culinary team, providing mentorship and guidance to chefs and kitchen staff.

- Foster a culture of creativity, collaboration, and excellence within the culinary department.

- Establish and maintain relationships with suppliers, ensuring high-quality, fresh, and sustainable ingredients.

- Negotiate contracts and manage vendor performance to optimize procurement.

- Ensure compliance with all relevant health and safety regulations, as well as food safety standards.

- Develop and manage culinary budgets, monitor costs, and implement cost-effective practices without compromising quality.

- Achieve financial goals and objectives to meet positive EBITA.

- Identify opportunities for cost savings while maintaining culinary excellence.

- Collaborate with other departments to enhance the overall guest experience through exceptional culinary offerings.

- Gather and analyze guest feedback to drive menu improvements and culinary enhancements.

ROLE REQUIREMENTS:

- Certification from a recognized culinary institution, Bachelor's degree in Culinary Arts, hospitality Management, or a related field.

- Proven track record of culinary excellence, including the distinguished achievement of earning Michelin stars, showcasing a mastery of culinary artistry and a commitment to delivering exceptional dining experiences.

- Proven experience as an Executive Chef or in a senior culinary leadership role for minimum 7 years.

- Demonstrated success in menu development, culinary innovation, and operations management.

- High level culinary and kitchen management experience in a multi-unit environment in high volume culinary operations.

- Strong leadership, communication, and team-building skills.

- Knowledge of food safety and sanitation regulations in Singapore.

About the Company

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Job Description:

• Stay updated on regulatory developments and disseminate relevant updates to ensure business units and departments are well-informed of the latest changes.
• Continuously review and maintain the regulatory obligation register, ensuring controls are in place to address new and evolving regulatory requirements.
• Support Anti-Money Laundering (AML) investigations, ensuring compliance with internal processes and regulatory requirements.
• Manage ad-hoc projects as assigned.

Qualifications and Skills:

• Minimum of 5 years of relevant experience in compliance within the Fintech or banking sector.
• Bachelor’s degree in Accounting, Audit, Finance, Legal or equivalent work experience.
• Strong critical thinking skills with the ability to work proactively and independently in a dynamic environment.

Job Purpose:

Responsible for protecting assigned premises, assets and personnel and expected to detect and deter potential threats. Provide concierge security services, detect security threats and manage incidents.

Job Responsibilities:

1) Attend to enquiries from members / guests

2) Regulate traffic and crowds

3) Operate security system whenever is required

4) Provide secondary support to incident and emergency responses

5) Assist authorities in law enforcement

6) Investigate security-related incidents and car park refunds

7) Feedback to supervisor regarding the performance and conduct of outsourced security agency

8) Others

• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.
• Any other duties as assigned by the General Manager/ Management

Requirements:

• Minimum ‘O’ level / Professional Certificate. Applicants without the minimum qualification but with proven experience and WSQ Supervisory qualification is acceptable.
• 2 - 5 years of relevant working experience is acceptable
• Effective communication skills
• Physically fit
• Vigilant and decisive
• Upholds a professional image when interacting with various stakeholders
• Team player
• Ability to work unpredictable hours, including some evenings and weekendsSecondary education with relevant experience.
• Must possess a valid Police Licensing and Regulatory Department (PLRD) Licence.
• Able to work on weekends and Public Holidays.
• Willing to work on 12 hours shift pattern day and night.