Job Responsibilities:

• Assist in the execution phase of grant and industry projects, including monitoring project milestones, risks, costs, and schedules.
• Collaborate with various functions within the organization to resolve roadblocks and ensure the programme and projects deliver key outcomes within the allocated time and budget.
• Update and maintain the internal research project database, and external engagement tracking.
• Support the Quantum Programme Office (QPO) in managing and ensuring proper and updated records of project variations, grant proposals, publications, patents, and technology disclosures.
• Administer overseas travel arrangements, including checking travel plans, budgets, and ensuring proper documentation and approval in compliance with existing policies.
• Assist the team in organizing technology road-mapping and scientific workshops/symposiums.
• Assist the QPO team in day-to-day operations and administrative duties.

Job Requirements:

• Degree in Science, Technology, or Engineering.
• Proficiency in relevant software and tools such as MS Excel, MS Project, and PowerBI preferred.
• Strong attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent problem-solving, analytical, and systems thinking abilities.
• Resourceful and independent.
• Ability to work collaboratively with internal and external stakeholders.
• Strong written and verbal communication skills.
• Familiarity with quantum technologies and their applications is advantageous.
• Minimum of 5 years of experience working in the public R&D sector

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• 5 days, Tuas, Transport provided
• Hybrid mode arrangement
• Lots of learning opportunties
• $4000 - $4200 basic, AWS
• Allowances, performance bonus

Administrative Support:

• Manage customer orders and data in ERP systems.
• Ensure timely reporting to stakeholders and maintain accurate records.

Sales and Customer Support:

• Provide solutions and technical advice to customers.
• Evaluate customer requirements and ensure compliance with company terms and conditions.
• Coordinate cost estimations and timelines for deliveries.

Order Management:

• Oversee order handling, ensuring timely delivery and accurate reporting.
• Coordinate with supply chain teams for logistics and transportation.

Teamwork and Innovation:

• Identify process improvements and support the development of innovative solutions.
• Foster collaboration among departments.

Quality Control:

• Inspect products to meet quality standards and customer expectations.

Requirements:

• Possess a Diploma in Engineering or Supply Chain Management
• MInimum 2-3 years of relevant experience in Engineering, Marine/Oil & gas environment
• Strong knowledge of parts sourcing, order processing, and client engagement.
• Ability to manage delivery and invoicing efficiently.
• Responsible and with positive attitude

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• Location: Tao Payoh
• Client Needs Assessment: Understand payment service requirements.
• Merchant Onboarding: Manage end-to-end application and approvals.
• Customer Support: Handle merchant inquiries via email or phone.
• Status Updates: Provide periodic updates to merchants.
• Sales Tracking: Monitor referrals from banking units and sales channels.
• Reporting: Prepare weekly sales and onboarding reports.
• Administrative Tasks: Verify documents and system records for accuracy.
• Sales Support: Assist sales teams in achieving department goals.
• Ad-hoc Tasks: Support admin work and assigned projects.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Location: Tuas

(Pick up from Jurong East MRT & Choa Chu Kang MRT)

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO 45001 – Lead Auditor
• Management System
• Industrial Hygiene
• Flammable Storage
• Audiometric
• Hazard Substance Permit

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

The Job:

• Understanding Client(s) Needs and Requirements for Payment Services
• Handling End-to-End Merchant Onboarding Application, including reaching out to various stakeholders to obtain approval
• Handling and Liaising to merchant’(s) enquiry or investigation via email or Phone Call
• Provides periodic updates to merchant

The Requirements:

• Min Diploma Holders with 1-2 years experience
• Good team player with positive attitude
• Proficient in MS Word, Excel and Power point

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Job Responsibilities:

• Assist in the execution phase of grant and industry projects, including monitoring project milestones, risks, costs, and schedules.
• Collaborate with various functions within the organization to resolve roadblocks and ensure the programme and projects deliver key outcomes within the allocated time and budget.
• Update and maintain the internal research project database, and external engagement tracking.
• Support the Quantum Programme Office (QPO) in managing and ensuring proper and updated records of project variations, grant proposals, publications, patents, and technology disclosures.
• Administer overseas travel arrangements, including checking travel plans, budgets, and ensuring proper documentation and approval in compliance with existing policies.
• Assist the team in organizing technology road-mapping and scientific workshops/symposiums.
• Assist the QPO team in day-to-day operations and administrative duties.

Job Requirements:

• Degree in Science, Technology, or Engineering.
• Proficiency in relevant software and tools such as MS Excel, MS Project, and PowerBI preferred.
• Strong attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent problem-solving, analytical, and systems thinking abilities.
• Resourceful and independent.
• Ability to work collaboratively with internal and external stakeholders.
• Strong written and verbal communication skills.
• Familiarity with quantum technologies and their applications is advantageous.
• 1-2 years of experience working in the public R&D sector preferred

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

- Conduct patrolling and enforcement duties, including addressing issues such as illegal parking on public roads and ensuring public health compliance.

- Respond to public feedback and conduct regular patrolling and monitoring duties.

Requirements:

- Minimum Class 2B license.

- Completed secondary education.

- Willing and able to commit to a 12-hour shift schedule (working 3 days on, 1 day off; 4 days on, 1 day off).

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R24121196 | EA License 16C7883

Responsibilities

• Check on all security-related equipment before and after shift, and during regular patrol assist to incident location immediately, and render assistance to staff
• Investigate any case brought to attention interview relevant parties alert any fire safety hazards and flag up any hazards immediately
• Facilitate with mortuary transfer procedures within the hospital
• Ad-hoc duties assigned by the Reporting Officer

The Requirements

• Minimum GCE ‘N’ Level with at least 3 years relevant experience
• Willing to work on 2 and 3 rotating shifts including weekends and public holidays
• Possess a valid security license registered with the Police Licensing & Regulatory Department (PLRD)

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Check on all security-related equipment before and after shift, and during regular patrol assist to incident location immediately, and render assistance to staff
• Investigate any case brought to attention interview relevant parties alert any fire safety hazards and flag up any hazards immediately
• Facilitate with mortuary transfer procedures within the hospital
• Ad-hoc duties assigned by the Reporting Officer

Requirements

• Minimum GCE ‘N’ Level with at least 3 years relevant experience
• Willing to work on 2 and 3 rotating shifts including weekends and public holidays
• Possess a valid security license registered with the Police Licensing & Regulatory Department (PLRD)

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

1. Job Functions:

• Develop, execute, monitor and evaluate the Home programmes in accordance with the Home rules and regulations and ensure programmes are kept abreast with the rehabilitation needs.
• Facilitate enhancements to existing programmes with the aim of improving residents’ well-beings.
• Work closely with the Case Management department concerning residents’ rehabilitation matters.
• Ensure residents attend all programmes regularly, provide physical supervision and keep track of their attendance.
• Allocate and manage resources (e.g., budget, staff, materials) effectively for the programme.
• Ensure effective use of programme funds and assist in maintaining the programme’s financial integrity.
• Prepare reports on programme outcomes, challenges, and achievements for Home management, senior management or stakeholders.
• Work closely with the Head of Programmes in programme planning and implementation.
• Undertake programme development and make recommendations for current and/or programme enhancement.
• Responsible in sourcing of venues and refreshments for workshops, programmes and activities.
• Prepare programme proposals and grant applications including budget planning.
• Coordinate and handle with various stakeholders to execute programme, manage communications and manage stakeholders’ feedback.
• Engage volunteers or external stakeholders or contacts in supporting the rehabilitation programmes and needs of residents (ie; in-house activities, outdoor activities, etc.)
• Build and establish working relationships with stakeholder, corporate bodies, government agencies, voluntary organizations and existing partners.
• Ensure that all records, accounts, documents, correspondences and notice boards updates are properly maintained and are kept up to date.
• Assist in ensuring the safety, security and wellbeing of the residents under the Home care.
• Support all PERTAPIS' programmes and activities as assigned by RO and management.

2. Candidate Requirements

• Minimum NITEC in relevant field
• Fresh graduates with relevant studies and certifications are welcome to apply
• Pleasant and outgoing personality, strong written & oral communication skills
• Experience working in non profit organisations and managing events preferred
• Microsoft office proficiency
• Excellent communication and interpersonal skill
• Great work team player

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

PERTAPIS Halfway House: 50 Lor 34 Geylang, Singapore 398239 (Catered to Male residents)

**Disclaimer: Only shortlisted candidates will be notified.

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.
• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.
• To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.
• To familiarize with the risks and control measures related to each work activity.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

• At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor
• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent
• Good communication skills and team player
• Must be able to clear any internal security checks conducted by the Singapore Government
• Class 3 Qualified Driving License

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered Firesafety manager with SCDF
• Must have confined space assessor certificate
• Must have Work at height assessor certificate
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

As teachers, you build the foundation of education. You equip students with essential skills and sound values to prepare them for life. Anticipate a career of lifelong learning, as you grow alongside your students.

We are looking for individuals with subject content knowledge and good communication skills to deliver the school curriculum effectively.

Applicants will need to have good personal attributes for teaching and a willingness to learn; in addition to the ability to inculcate sound moral values and relate to the young. Applicants should also have the fitness and stamina to deliver lessons, and resilience required to engage students safely and carry out their duties effectively.

In addition, applicants should possess one of the following entry qualifications to meet the requirements for pre-service teacher training at the National Institute of Education (NIE).
• University degree; or
• equivalent qualifications

The application window is open from 26 December 2024 to 15 January 2025. If you would like to be considered for a teaching position under the PGDE programme, you are required to:

• Go to the Careers@Gov job post at www.moe.gov.sg/teach2025

• Click "Apply Now" in Careers@Gov to fill in the FormSG application form.
• Indicate your preferred teaching subjects.
• Attach all your educational transcripts along with your application. If you have not received your official transcripts, you can submit your latest transcripts at point of application.

You will need to submit your application by 15 Jan 2025, 11.00 PM. Only applications received via the FormSG application form will be considered.

Should you encounter any difficulty in submitting your application, please contact us at [email protected] for assistance.

For teachers with professional teaching qualifications, please refer to the application details at https://www.moe.gov.sg/careers/become-teachers/pri-sec-jc-ci/trained.

Responsibilities

• Check on all security-related equipment before and after shift, and during regular patrol assist to incident location immediately, and render assistance to staff
• Investigate any case brought to attention interview relevant parties alert any fire safety hazards and flag up any hazards immediately
• Facilitate with mortuary transfer procedures within the hospital
• Ad-hoc duties assigned by the Reporting Officer

The Requirements

• Minimum GCE ‘N’ Level with at least 3 years relevant experience
• Willing to work on 2 and 3 rotating shifts including weekends and public holidays
• Possess a valid security license registered with the Police Licensing & Regulatory Department (PLRD)

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Security Officer

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Changi Biz Park (Expo MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product /service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Process loan applications and ensure that they comply with the Bank’s lending guidelines.
• Prepare and review loan agreement.
• Ensure all documentations are completed and filed accurately.
• Generate daily reports and system reconciliation.
• Attend to emails received through the team’s functional mailbox.
• Support the Credit team in ensuring that credit underwriting is carried out expediently and in accordance with Bank’s credit policies.
• Deliver quality services to Business units by adopting a systematic and consistent approach in line with the Bank’s credit policies and procedures.

Requirement:

• Diploma in Banking, Finance or in related majors.
• At least 6 months of experience in credit management or loan’s role.
• Good to have experience in performing reconciliation.
• Able to work in a fast-paced environment.
• Excellent stakeholder management skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

(Halal Conversion and Management, Training and Inspection/Audits)

Compliance Processing Officer [ Halal Food Cert ]

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2,400 - $2,800 + AWS + VB
• Location: Near Clarke Quay MRT

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Skills/Requirement

• Minimum of ITE, 'O' levels. Open to consider Entry Level agents/officers ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.