1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Senior Technical Officer to join our Beach Club team!

As the Senior Technical Officer we rely on you to:

• Maintain electrical and mechanical plant & equipment of the attractions
• Assist in assigned work requests within the attractions
• Highlight technical issues that require attention
• Support Director of Engineering in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

JOB DESCRIPTIONS

• Assist in administrative duties pertaining to student and course registration matters.
• Provide professional service and advice to achieve customer satisfaction.
• Assist customers with their queries and concerns with a service-oriented attitude.
• Actively promote the organisation’s programmes to prospective customers in a professional manner.
• Assist and follow-up with prospective or existing customers to promote new subjects and courses.
• Work towards company sales targets and to maximise retention
• Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
• Establish a good rapport and build relationships with both prospective and existing customers.
• Assist Centre Manager in other duties.
• Attend company’s meetings when required.
• Any other tasks as assigned from time to time.

REQUIREMENTS

• Minimum ‘N’ Level
• Able to commit on both weekends
• Professional attitude and appearance
• Strong interpersonal and communication skills
• Proficient in technology and computer literate with MS Office
• Self-driven, independent, team player with strong service mindset

Job Description:

• Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction.
• Order Processing : Receive and process customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely delivery of orders, track shipments, and communicate any delays or issues to customers proactively.
• Product Knowledge : Develop a strong understanding of our fresh flower inventory, including various types of flowers, seasonal availability, and pricing.
• Relationship Building : Build and maintain strong relationships with our clients through regular communication and personalised assistance.
• Problem Resolution : Handle customer complaints or escalations effectively, investigating the issue, and finding suitable resolutions. Liaise with internal departments, such as quality control or operations, to address customer concerns promptly and ensure continuous improvement.
• Database Management : Maintain accurate customer records, update contact information, and track interactions in our ERP system.

Requirements:

• Good verbal and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using ERP software and other relevant tools.
• Knowledge of fresh flowers, floral industry, or horticulture is advantageous.
• Flexibility to work occasional weekends or extended hours during peak seasons.

• Up to $3,500 basic + VB + benefits
• Base in HQ/ 5 workdays/ Central area
• 2 years contract & renewal [subject to performance]

Our client is a reputable MNC and leading Engineering company diverse in serving clients in Industries from investment, IT, Technology, and Engineering.

Job Responsibilities:

• Report to Senior Manager/ HOD
• Support administration duties.
• Handle department and staff's claim.
• Arrange business travel etc. includes booking air ticket, business hotel, transport, visa application.
• Liaise regularly with department Management/ Stakeholders between HQ Singapore and other branch office on documentation, other administration, and ad hoc duties.

Job Requirements

• Proficient in Ms Office.

Other Information:

To apply please click on APPLY NOW to submit your resume with the following details:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

Full-Time

Company Overview:

Our Company is a leading IT company. We are committed to innovation, growth, and delivering exceptional value to our clients. We are seeking a visionary and dynamic Chief Technical Officer (CTO) to lead our technology strategy and drive our technological vision forward.

Position Overview:

The Chief Technical Officer (CTO) will be responsible for overseeing all technical aspects of the company, including product development, software architecture, technology strategy, and IT operations. This role requires a strategic thinker who can align the company’s technology with its business goals, lead a high-performing technical team, and ensure the delivery of scalable and innovative solutions.

Key Responsibilities:

- Technology Leadership: Develop and execute the company’s technical strategy in alignment with business goals. Identify and implement innovative technologies that give the company a competitive advantage.

- Team Management: Lead, mentor, and manage a team of engineers, developers, and IT professionals. Foster a culture of innovation, collaboration, and continuous improvement.

- Product Development: Oversee the design, development, and deployment of products and services. Ensure that products are delivered on time, within budget, and meet quality standards.

- Strategic Planning: Collaborate with executive leadership to define business strategies and objectives. Provide insights on technological trends and advise on the potential impact on the company’s operations and strategy.

- Budget Management: Develop and manage the technology budget. Ensure cost-effective use of resources while maintaining high-quality technology standards.

- Risk Management: Identify and mitigate technical risks related to data security, system reliability, and project delivery. Ensure compliance with industry regulations and standards.

- Vendor Management: Evaluate and manage relationships with external vendors and partners. Negotiate contracts and ensure service level agreements (SLAs) are met.

- Innovation and R&D: Lead research and development efforts to explore emerging technologies. Evaluate their potential application to enhance products, services, and processes.

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or MBA is preferred.

- Minimum of 10 years of experience in a senior technology leadership role, preferably as a CTO or similar.

- Proven track record of managing and scaling technical teams.

- Strong understanding of software development, architecture, and agile methodologies.

- Experience with cloud computing, data analytics, cybersecurity, and emerging technologies.

- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

- Strong problem-solving skills and the ability to make decisions under pressure.

Preferred Qualifications:

- Experience in IT industry.

- Knowledge of regulatory requirements in IT industry.

- Experience in scaling startups or leading technology transformations in established companies.

Description

Do you thrive in a fast-paced environment where every call counts? Look no further!

We are seeking a dedicated and experienced Customer Service Executive to join our client in the Government industry.

Contract Period: 2 Months (Extendable)

Job Responsibilities:

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Job Requirements:

• Willingness to take on various tasks and adjust to changing work demands.
• Prior experience in a customer service position/call centre will be an added advantage.

We regret to inform that only shortlisted candidates will be contacted.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy)

EA Personnel Name: Ong Siow Mei Marilyn
EA Personnel No: R1105901
EA License No: 11C3955

Responsibilities:

• Assist the Building Manager in the overall day to day maintenance and operations of the building
• Monitor and ensure the systems operate efficiently and safely and in accordance with the design specifications and intent.
• Monitor & supervise the execution of Preventive Maintenance Plan.
• Procure building parts for repairs and replacement.
• Administer PTWs.
• Vendor management and verify works upon completion.
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards.
• To review and recommend for approval cost-saving or cost-effective measures to reduce water and electricity consumption or measures that would increase durability of building systems.
• Assist the Building Manger in the calling of tenders and quotes, OH&S, (EEO) issues, assist in root cause investigation and resolution of operational issues , negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Work with the team to realize the client’s asset plan expenditure savings targets.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Contribute to the team in ensuring the property asset management service offering is developed, implemented, achieved, and maintained.
• Contribute to timely and accurate delivery to the information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities, and the client.
• Work with the team in ensuring that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure contractors, vendors and technicians complete all repair and maintenance works and soft services within the required timelines and in accordance with the standards set by OMS/Management or required by relevant Codes of Practice.
• Assist the team in tenants’ fit out request, review and handing and taking over of tenant premises.

Requirements:

• Diploma in Building Services/ Real Estate or its equivalent.
• Minimum 3 years of working experience.
• Good interpersonal and communication skills.
• A team player who is flexible and dependable.
• Good organization, problem solving and communication (verbal and written) skills.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Answering customer questions, providing information, taking and processing orders and addressing complaints.
• Co-ordinating with project sites and office support activities.
• Assist with filing, scanning and photocopying of documents
• Compiling and maintaining records of business transactions.
• Any other ad-hoc duties as required.
• Positive attitude, pro-active in working, able to work independently.

Benefits

1. Attractive Salary: Basic salary up to $5,000 + Variable Bonus + AWS.
2. Working Hours: 44-hour work week (Monday to Friday: 9am-6pm, Saturday: 9am-1pm).
3. Convenient Transportation: Grab Pool services provided for travel to the worksite and nearest MRT station (Punggol).
4. Growth-Oriented Role: Opportunity to lead safety protocols and maintain compliance with WSH regulations.
5. Performance-Based Rewards: Bonuses tied to both individual and company performance.

Job Summary

As the Safety Officer for the main contractor, you will report to the Project Manager and oversee safety protocols at the construction site. This includes conducting inspections, implementing safety measures, facilitating training, and ensuring compliance with Singapore’s Workplace Safety and Health (WSH) regulations.

Key Responsibilities

• Site Inspections: Conduct regular safety inspections and audits to ensure compliance with WSH regulations.
• Risk Management: Perform risk assessments and implement control measures to mitigate hazards.
• Training and Education: Organize safety training programs, toolbox meetings, and emergency response drills.
• Incident Management: Investigate accidents and near-misses, recommend preventive measures, and prepare reports.
• Safety Protocols: Implement and enforce safety procedures, liaising with MOM and other regulatory bodies.
• Emergency Preparedness: Develop emergency response plans and conduct regular site readiness drills.
• Documentation and Reporting: Maintain records of inspections, training sessions, incidents, and monthly safety performance reports.
• Communication: Act as the safety liaison between management and workers, fostering a culture of safety.

Qualifications

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid WSHO (Workplace Safety and Health Officer) certification recognized by MOM.
• 3-5 years of experience as a Safety Officer in the construction industry.
• Strong understanding of WSH regulations and site safety practices in Singapore.
• Proficient in report writing, record-keeping, and risk assessment.
• Excellent communication, analytical, and problem-solving skills.
• Work outdoors in varying weather conditions.

Additional Information

• Location: 2 Seletar North Link, PPT Lodge 1B, #02-01, Singapore 797601..
• Work Arrangements:Days: Monday to Friday (9am-6pm), Saturday (9am-1pm).
  Transport: Grab Pool services provided.
  Overtime: Compensated with time off in lieu.
• Medical Coverage: Comprehensive coverage for workplace health and safety.HSE Officer (Health, Safety, and Environment)

Benefits

1. Attractive Incentives: Enjoy high incentive payouts alongside your base salary.
2. Professional Growth: Gain career advancement opportunities in the growing aesthetics industry.
3. Comprehensive Training: Build skills with on-the-job training, even if you lack prior experience.
4. Holistic Benefits: Access medical and dental coverage for your well-being.
5. Convenient Work Locations: Work near MRT stations across multiple locations, including Bedok Mall, Nex, and Causeway Point.

Job Description

Join a reputable aesthetics brand as a Customer Service Executive, where you’ll be the first point of contact for customers, managing appointments, payments, and inquiries. This role offers exposure to the dynamic beauty and wellness industry while fostering your interpersonal and administrative skills.

Roles & Responsibilities

• Handle customer inquiries via phone calls and walk-ins, providing excellent service.
• Schedule, reschedule, and remind customers of their appointments.
• Perform invoicing and cashiering duties, including daily payment settlement.
• Enter and consolidate report data for submission.

Requirements

• Basic proficiency in Microsoft Excel.
• Strong interpersonal and communication skills.
• Customer-service oriented with a positive and team-player mindset.
• Previous experience in a similar role or an aesthetics background is preferred.

Additional Information

• Salary: From $2,400/month.
• Locations: Multiple locations near MRT stations, including Bedok Mall, Nex, JCube (Jurong East), and Funan.
• Work Schedule: 5-day workweek with retail hours (shifts).
• Vacancies: 1 full-time position available (part-time options offered).

Responsibility:

• Overseeing projects and monitoring activities at worksites.
• Managing workers and ensuring adherence to safety standards.
• Coordinating tasks and scheduling.
• Liaising with clients and vendors.
• To prepare jobsheets for timely submission
• To handle any other assignments, eg. ad-hoc duties

Requirement

• Diploma Civil Engineering / Engineering
• Minimum 5 years of relevant experience in the construction sector
• Possess Valid Class 3 Driving license
• Only Singaporean or PR

Job Responsibilities :

• Formulate and develop Company’s safety policy and procedures
• Assist and enforce sites to implement site health and safety plans
• Perform health and safety audits on sites
• Conduct periodic health and safety training for site personnel
• Maintain Company's health and safety statistics and records
• Liaise with Government Agencies on health and safety issues, application of factory permit and other safety statutory requirements for compliance by sites
• Investigate all accidents which occur and recommend appropriate health & safety measures to prevent their occurrence
• Assist Senior Project Manager / Project Manager on all site safety matters
• Ensure the Occupational Health Safety management programme are effectively implemented and maintained
• Conduct and plan safety training awareness programme

Job Requirements :

• Diploma / Degree in Occupational Health and Safety, Engineering or a related field
• Minimum 5 years relevant working experience in construction industry
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO)
• Independent with good communication skills
• Possess ECO Certificate (NEA)
• Familiar with Government Regulations relating to Occupational Safety, Health and Environmental
• Certificate in WSQ Specialist Diploma in Workplace Safety & Health level C
• HDB Experience required
• 6 days work week from 8.00am to 5.00pm

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Ops Support Executive, Service Desk. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Requirement

1.  Singaporean preferred
2.  Min Higher Nitec in IT related fields
3.  Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.
4.  Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

POSITION SUMMARY
•  The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)

KEY RESPONSIBILITIES
1.  Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
2.  Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
3.  Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4.  Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
5.  Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
6.  Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• Handle visitor inquiries and direct them to the appropriate person or department.
• Maintain visitor logs and issue visitor passes if required.
• Oversee the reception area to ensure it is organized, clean, and presentable.
• Manage appointments, meeting room bookings, and visitor schedules.
• Collaborate with other departments to resolve customer issues.
• Ensure follow-ups on unresolved issues and maintain customer satisfaction.
• Liaise with housekeeping, maintenance, and security teams for smooth office operations.
• Supervise front-office staff if applicable.
• Ensure compliance with company policies and front-office protocols.

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

Job Requirements:

• Degree/Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

The Duty Manager’s primary responsibility is to oversee the daily operations and achieve the set targets of the attraction, ensuring that guests consistently experience magical moments. This role also requires maintaining the highest standards of health and safety. You will lead and collaborate with teams across Admissions, Retail, Rides, and Guest Experience to ensure smooth operations and exceptional service delivery

Job Details:

• 5 working days
• Fair Rotational Shift
• Location: Central Region

Job Descriptions:

• Supervise all Front Office sections and other hotel operational departments.
• Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
• Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
• Optimize room usage to increase revenue by closely monitoring room inventory.
• Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
• Maintain an appropriate cash float and authorize rate changes, paid-outs, cash advances, and check acceptance following established procedures and credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations Confirmations Unit - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Daily responsibilities include follow up process of trade confirmations within stipulated timelines

• Match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates

• Ensure accurate reviews and timely escalation of unissued/unexecuted documents

• Ensure resolution of client issues in a timely manner

• Prepare weekly and monthly Unconfirmed Metric Reports for Management

• Perform regulatory controls and record retention activities in accordance with established policies

• Participate in related system enhancement testing and new business initiatives

• Participate in and/or lead projects as assigned

• Escalate transaction processing issues to the appropriate channels and collaborate on a solution

• Design and analyze moderately complex reports, in coordination with standards set by direct leadership

• Ensure processes adhere to audit and control policies

• This job description provides a high-level view of the types of work performed. Other job-related duties may be assigned as required.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred

• Fundamental understanding of Treasury products, accounting and regulatory policies

• Proven ability to perform various concurrent activities/projects in a high-risk environment

• Demonstrated knowledge of macros

• Consistently demonstrate clear and concise written and verbal communication skills

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Purpose

The PM, CM and operations will be carried out by the in-house teams with certain activities outsourced toVendors. TO may be assigned as Person-In-Charge (PIC) to monitor Vendors when performing their assignedtasks.

TO shall carry out the PM, CM & Operation of STMV, Locomotives and Wagons. TO shall be responsible andaccountable for his / her works and the Vendors’ works. All works shall be carried out in accordance with therelevant Quality Procedures, Maintenance Manuals, Work Instructions, Work Safety Procedures, LTArequirements, Railway Operation procedures and Contracts Specifi cation (for outsource work). All of ETB’sequipment and the associated peripherals shall be eff ectively and effi ciently maintained to the requiredoperational, reliable and safety standards to achieve the key objectives of the Branch.

Responsibilities

1. Maintain & Operate the STMVs, Locomotives & Wagons as per procedures.

2. Monitor the Vendors for outsourced works under his charge.

3. Carry out the day-to-day maintenance, operation, and administration activities of ETB.

4. Ensure that the latest version of work instructions/procedures, RA, Circulars and are used.

5. Meet the set KPIs and maintain high level of productivity and quality.

6. Attend daily Toolbox meeting conducted by AE.

7. Subjected to regular safety inspection/audit at worksites to ensure compliance to safety procedures.

8. Regularly review the requirement of maintenance tools, equipment, spares and if needed, inform AE or EMMfor procurement in a timely manner.

9. Participate in the inspection of assets for defects punch-listing and review of the defects punch-list.

10. Assist AE in mentoring new staff during their Supervised Field Training (SFT).

Qualifications & Work Experience

• NITEC / NTC 3 / Higher NITEC in the following discipline: Aerospace / Automotive / Electrical / Electronic/ Mechanical / Mechatronic / Microelectronic / Rapid Transit / Marine / Robotics.
• Preferably with a minimum of 2 years of experience in heavy/industrial equipment operation ormaintenance.

Skills

In addition, those with experience in welding, non-destructive testing, Quality Assurance/Control and thefollowing skills, attitude and knowledge will have added advantage:

- Ability to manage and lead a team of Vendors’ Supervisors/Workers working toward the department’sobjectives.

- Able to work independently and with all levels of staff .

- Possess good interpersonal and communication skills.

- Resourceful, self-motivated, and result-oriented.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s fi rst mass rapid transit system. Today, wemanage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-EastCoast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141km of rail tracks across 108 stations, we serve millions of commuters daily.

Job Responsibilities:

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained.
• Liaises with other business owners and stakeholders for acknowledgement, follow-up on any actions and feedback requested by customers through Fraud Support Team is carried out efficiently and within timeline
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.

Job Requirements:

• Degree/Diploma in any discipline
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• A strong customer service mindset with good communication and problem-solving skills to represent the Bank to customers
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

• Salary: $4000 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• Location: Seletar North Link (Punggol MRT)

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

1. Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
2. Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
3. Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
4. Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
5. Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
6. Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
7. Documentation and Reporting: Maintain accurate records of safety inspections, safety training
   sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.
8. Communication: Act as a point of contact for safety-related concerns, facilitating clear
   communication between management and workers to promote a culture of safety.

Responsibilities:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)