Title: Finance and HR officer

Location: Singapore

Reports to: Directors

Job Overview:

We are seeking a meticulous and organized Finance and HR officer to join our team. The ideal candidate will provide administrative support in finance and general HR operations, ensuring the efficient and smooth day-to-day functions of the company.

Key Responsibilities:

Finance Duties:

Process and verify invoices, receipts, and payments.

Assist in preparing financial reports and statements.

Maintain and update financial records and ledgers.

Handle accounts payable and receivable, ensuring timely payments.

Housekeeping of Directors offices

HR Duties:

Assist in the recruitment and onboarding process, including job posting, candidate screening, interviewing, and background checks.

Manage employee records, including contracts, leave applications, and attendance records.

Administer payroll, benefits, and compensation-related tasks accurately and timely.

Support employee relations by addressing employee queries and helping resolve HR-related issues.

Ensure compliance with Singapore employment laws and company policies.

Support performance management processes and training initiatives.

Assist with employee engagement activities to foster a positive workplace environment.

Maintain confidentiality and handle sensitive employee information with professionalism.

Qualifications & Requirements:

ITE in Accounting, Business Administration, or a related field.

Fresh graduates are welcome to apply.

Familiarity with basic accounting principles and office administration procedures.

Proficient in Microsoft Office and sharing of documents on icloud and google drive.

Detail-oriented with strong organizational skills.

Ability to work independently and manage multiple tasks simultaneously.

Good communication skills, both written and verbal.

Additional Information:

Working Hours: Monday to Friday, 9 AM to 6 PM

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

Responsibilities

• Administrative and clerical support in Credit & Administration
• Preparation of documents and data entry
• Liaison with customers and suppliers
• Filing and data-imaging
• Reception duties on rotation basis
• Perform other duties as assigned from time to time

Requirements

• GCE “N” Level or ITE (Office Skills) or equivalent
• Minimum 2 years of relevant working experience preferably in Banking and Financial Service industry
• Proficient in Microsoft Office Applications
• Possess good communication skill and initiative
• Pleasant personality with good interpersonal and communication skills (good telephone etiquette)
• High level of patience, good stamina, perseverance and tact when dealing with customers
• Diligent with initiative and a team player
• Knowledge on Block Discounting and/or Leasing operation would be an advantage.
• Able to start work immediately would be an advantage
• Only Singaporean

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data (Third Party Personal Data) for the purpose stated in this Notice (Third Party Consent). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third Party Consent.

Job Description:

1. Access the Authority’s computerised system(s) or any other database maintained by the Authority to retrieve new and renewal applications.
2. Check applications to ensure that all required fields in the application form are filled out, and ensure that all supporting documents are enclosed and/or attached
3. Submit the completed applications to the OC and/or Assistant OCs of the respective business division for approval.
4. Correspond with applicants to clarify and advise on the requirements of the applicants’ application.
5. Send by email or conventional mail, the soft/or hard copies of the application approval or rejection letters to the applicants.
6. Attend to members of public who walk into the Authority’s premises to enquire about their license applications.
7. Respond to service requests, complaints, and feedback from the public, applicants, and licensees, and assist walk-in enquiries about license applications as directed by the Authority.
8. On the job training will be provided.

Requirements:

1. Singapore Citizen.
2. Have minimum an “O” Level certificate in Singapore
3. Possess at least two (2) years of working experience in related administrative work and have basic IT skills, including experience with operating, software applications and email management
4. Be willing to learn the use of the Authority’s computerised licensing system to process licenses

We are looking for a Resident Technical Officer (RTO) to join our team for a key project with the Land Transport Authority (LTA). This is an exciting opportunity to be involved in critical infrastructure development, ensuring quality and compliance in civil and structural works.

Key Responsibilities:

• Supervise and monitor construction progress, ensuring compliance with approved drawings, specifications, and contract documents.

• Inspect materials and workmanship to maintain high-quality standards and adherence to project requirements.

• Conduct regular site inspections, report defects or non-conformances, and coordinate with the Qualified Person (QP) and other stakeholders to resolve issues.

• Provide onsite supervision and maintain accurate site records, ensuring all works align with approved plans.

• Oversee safety, environmental, and health matters, ensuring contractors follow relevant regulations.

• Prepare and submit progress reports to the QP and stakeholders, ensuring project timelines and quality standards are met.

• Assist in reviewing contractor's drawings, method statements, and procedures for proper execution on-site.

• Supervise the installation and monitoring of instrumentation, ensuring compliance with approved plans and regulatory requirements

Job Requirements:

• Diploma in Civil and Structural (C&S) Engineering.

• Must possess a valid RTO certificate from IES Singapore.

• Self-motivated and able to solve issues independently.

• Minimum 3 years of experience in the construction industry, with at least 1 year as an RTO.

• Experience in supervising the installation of monitoring instruments and using software for data presentation and analysis.

• Lead the development and implementation of EHS policies, risk assessments, and safety programs for a manufacturing facility with clean room operations.
• Ensure compliance with MOM regulations, Fire Safety Act, NEA guidelines, and ISO EHS standards.
• Serve as the Fire Safety Manager (FSM), conducting fire drills and audits to meet SCDF requirements.
• Manage incident investigations to identify root causes and recommend corrective and preventive actions (CAPA).
• Conduct safety briefings, Safety meetings, and internal audits to promote a safe and sustainable workplace.
• Work closely with cross-functional teams to integrate EHS best practices into daily operations.
• Monitor and report EHS performance metrics to ensure continuous improvement and regulatory compliance.
• Prepare and submit reports on EHS audits, inspections, and compliance to management.

Requirements

• MOM-registered WSH Officer (WSHO) and SCDF-registered Fire Safety Manager (FSM) certifications.
• At least 5 years of EHS experience in a manufacturing or clean room environment.
• Familiarity with EHS standards (ISO 45001, ISO 14001) and Singapore's environmental regulations.
• Strong expertise in incident management, risk assessment, and fire safety protocols.
• Excellent leadership, communication, and problem-solving skills.
• Ability to engage and collaborate effectively with stakeholders, including contractors and management.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

• Singapore Based (Downtown MRT)
• 5 days Mon to Fri 8am to 6pm
• Salary: $2800 - $3000
• Minimally GCE ‘O’ Level; With working experience as customer service executive is a plus.
• Career Progression Opportunities

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

1. To call meeting room user 15 minutes prior to booked period to reconfirm
2. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
3. To send reminders email to users
4. To oversee reconfiguration of meeting room set up
5. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

• Providing leadership, direction and management of the finance and accounting matters in the Company
• Providing strategic recommendations to the Director and Management
• Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
• Advising on long-term business and financial planning
• Provide commercial insight and leadership across the business in order to exceed business plan targets
• Responsible for ensuring the risk and compliance management framework is embedded and operational for the Group
• Establishing and developing relations with external partners and stakeholders
• Reviewing all formal finance, HR and IT related procedures
• Reviewing of Hiring process and sustainabilty of Manpower
• Establishing of Automation to replace manpower wherever possible
• Implementation of better business development strategies to increase the current sales

Key Responsibilities

Accounting Duties

• Manage accounts payable (AP) and accounts receivable (AR), including processing invoices, payments, and tracking outstanding balances.
• Reconcile financial statements, including bank statements, to ensure accuracy and resolve discrepancies.
• Prepare and issue invoices to customers for products or services rendered.
• ⁠Monitor and follow up on overdue payments to ensure timely collections.
• Submit tax filings such as GST returns and ensure compliance with local tax regulations.
• Maintain updated financial records in accounting software and spreadsheets.
• Assist in preparing monthly financial reports, budgets, and cash flow statements.

Administrative Duties

• Oversee general office administration, including procurement of office supplies and maintaining office equipment.
• Maintain accurate filing systems for financial and administrative documents.
• Coordinate with external vendors for services such as IT support or maintenance.
• Provide support to management by preparing reports, scheduling meetings, and handling correspondence.

Order Taking & Service Coordination

• Assist in processing customer orders accurately and efficiently.
• Coordinate service schedules to ensure timely delivery or execution of services.
• Act as a liaison between customers and the operations team to address service-related issues.
• ⁠Maintain clear communication with customers regarding order status or changes.

Invoicing Support

• ⁠Prepare, send, and store invoices for all transactions.
• Reconcile customer payments with bank statements to ensure accuracy.
• Track outstanding payments and follow up with clients when necessary.

General Support

• Provide backup support for other administrative staff during their absence by managing their tasks effectively.
• Respond to internal and external inquiries related to accounting, administrative matters, or customer orders.

Requirements

• ⁠Proven experience in an Accounts/Admin role or similar position.
• ⁠Strong knowledge of bookkeeping procedures and accounting software (Xero).
• ⁠Advanced proficiency in Excel (e.g., financial formulas, creating spreadsheets).
• ⁠Excellent organizational skills with strong attention to detail.
• ⁠Ability to identify numerical errors and resolve discrepancies efficiently.
• Strong communication skills for liaising with clients, vendors, and internal teams.

Qualifications

• A Bachelor’s Degree or Diploma in Accounting, Finance, or a related field is advantageous but not mandatory if relevant experience is demonstrated.
• ⁠Familiarity with Singapore’s tax regulations (e.g., GST compliance).
• ⁠Experience in service coordination or customer order management is a plus.

WSHO Officer/ECO/ECMO

POWER PLANT@JURONG ISLAND

Health, Safety & Environment (Construction)

Full time

Job Descriptions:

· To assist the occupier of the workplace or other person in charge of the workplace to identify and assess any foreseeable risk arising from the workplace or work processes therein;

· To recommend to the occupier of the workplace or other in charge of the workplace reasonably practicable measures and safe work procedures to control & mitigate such risks to prevent incident occurrences;

· To assist in implementing & reviewing such measures or safe work procedures to prevent workplace accidents;

· To investigate any incidents/accidents and advise on the remedial measures to be taken to prevent any recurrence;

· To work closely with the relevant authorities on safety, health and environmental matters;

· To administer and implement an effective Environmental, Health and Safety Management System (EHSMS) in accordance with prevailing legislation and preparation for third-party external EHS audits;

· Conduct Environmental, Health and Safety Audits as per requirements;

· Making certain that all ordinances or orders bearing on occupational safety and health and environmental are complied with the governing laws;

· To prepare and conduct the EHS trainings for all employees which are identified in RA and SWP;

· Measure and monitor the WSH performance of the project and discuss WSH performance in the WSH committee meetings and recommend areas for improvement;

· Perform ECO and ECMO duties as assigned; and

· Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Job Requirements:

· Possess at least a Specialist Diploma in WSH and/or Bachelor’s Degree in Workplace safety and health (WSH)-related and certificate in ECO;

· At least 3 years of work experience relevant to the Civil & Infrastructure works to be carried out by a WSHO cum ECO; and

· MOM registered WSH Officer and NEA registered ECO + PUB registered ECMO.

Job Summary:

• Automotive industry
• Monday to Friday: 08:30 AM - 05:30 PM
• Alt Saturday: 08:30 AM - 12:30 PM
• Gross $3000-$5000
• Performance Bonus 3 months
• Location: Tanjong Pagar (Walkable distance from Outram Park MRT)
• Singaporean only

Job Responsibility:

• Perform daily detailing operations, including the delivery of open rental, replacement vehicles, and return of closed rental vehicles
• When a replacement vehicle is unavailable, coordinate alternative transportation with the traffic team, such as: Arranging for a colleague to pick up the customer. Organizing a taxi pickup.
• Handle rotational breakdown vehicle duties, including on-site minor repairs such as replacing tires & batteries.

Job Requirement:

• Possess class 3 driving license
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA License No: 15C7752

EA Personnel No: R22107485
EA Personnel Name: Chin Jia Hui, Janice

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Info:

• Working Days: 5 days/week
• Working Hours: Rotational shifts
• Location: Sentosa/Central

Job Description:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

AMK, Semiconductor and Automation company

• 5 days work
• Annual leave start from 14 days
• AWS, VB, annual leave, medical claim, dental claim

Job Scope:

• Source and evaluate suppliers for machine parts and materials locally and globally.
• Continuously identify new suppliers and review existing ones to maintain a pool of qualified options.
• Work with suppliers to order quality products, negotiate terms, and ensure timely deliveries.
• Coordinate on schedules, quality, and specifications.
• Manage project costs and ensure data accuracy.
• Manage inventory and purchase orders.
• Collaborate with teams such as design, engineering, and assembly to ensure cost savings and on-time project delivery.
• Enforce procurement policies and procedures both internally and externally.
• Assist in arranging training sessions with suppliers for designers or engineers when needed.
• Perform ad-hoc administrative tasks as required.

Requirements:

• Diploma or degree in a related field.
• At least 2 years of experience in procurement, preferably in the semiconductor industry.
• Some technical knowledge of machine components.
• Familiarity with SAP and MS Office.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

We are seeking a Fractional Chief Information Officer (CIO) who will play a key role in guiding and shaping the IT strategy and architectural vision for the company. The CIO will help build the foundational IT infrastructure and align technology with the overall business objectives. This is a leadership role that requires deep expertise in IT architecture, systems integration, and strategic technology planning.

CIO (Fractional Chief Information Officer)

Responsibility

• IT Strategy & Roadmap Development:
• IT Architecture Design:
• ERP and MES Implementation:
• Data Analytics and Insights:
• Vendor and Stakeholder Management:
• Leadership and Change Management:
• Cybersecurity and Compliance:

Requirements

• Proven experience (10+ years) in senior IT leadership roles, including at least 3-5 years as a CIO or equivalent.
• Extensive experience in designing IT architectures, particularly in ERP and MES implementation, data analytics, and system integrations.
• Strong understanding of IT infrastructure, cloud computing, and enterprise applications in a manufacturing or engineering environment.
• Strong knowledge of ERP (e.g., SAP, Microsoft Dynamics, Oracle) and MES systems.
• · Hands-on experience with data analytics platforms (e.g., Power BI, Tableau, Qlik).
• Familiarity with IT security best practices and compliance regulations (e.g., ISO, GDPR, industry-specific standards).
• Experience with cloud-based solutions (e.g., AWS, Azure) and hybrid infrastructures.
• Ability to lead and manage IT teams, guiding them to deliver projects on time and within budget.
• Strong stakeholder management and communication skills, with the ability to influence senior leadership and cross-functional teams.
• Proven track record in managing change, ensuring technology adoption across organizations.
• Strong strategic and analytical skills, with the ability to align IT initiatives with business goals.
• Ability to see the big picture and design IT solutions that scale with the business.

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

Preferred

• Experience in the manufacturing or precision engineering sector is a plus.
• Certification in IT architecture (e.g., TOGAF) or project management (e.g., PMP) is beneficial.
• Experience with both on-premise and cloud ERP/MES solutions.

We are representing our client (A leading provider of precision engineering solutions supporting a wide array of industries with innovative, high quality products - headquartered in Singapore) to identify suitable candidates for the role of Factional Chiel Information Officer.

Our client is in the process of designing and implementing a comprehensive IT roadmap to modernize and streamline their operations. This includes the deployment of ERP and MES systems, data analytics tools, and enhancing their IT infrastructure to support the company's future growth.

We regrets that only shortlisted candidates will be notified.

1. Perform Access Control Duties

2. Pefrom Guard and Patrol Duties

3. Perform Crowd and Traffic Control Duties

4. Protect and escort VIPs and Valuables

5. Enforce security and safety at majorand private events

6. Major deployment sites includes Changi Airport, Land Checkpoint, Singapore Prison Services, Key Installations and Refineries, etc.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $2500 - $3000

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions

• Assist in handling of general admin and accounts activities.
• Assist in time sheet checking of staffs to liaise with HR team in HQ.
• Assist in managing of time attendance and leave records.
• Submission of reports pertaining to absenteeism and leave requests.
• Act as a point of contact for facilities related inquiries.
• Work closely with facilities management team, vendors, and contractors to ensure timely and effective resolution of issues.
• Support the compilation / coordination of maintenance activities, repairs, and service requests.
• Maintenance and upkeep of any documents if needed.

Requirements

• Candidate must possess at least GCE ‘‘N’’ / ‘‘O’’ Level or Higher Nitec or any Higher qualifications.
• At least 3 year(s) of working experience in the related field.
• Proficient in Microsoft Office Applications.
• Confident and Good communication skills.
• Meticulous and able to multi-task and manage work priorities.

5.5 Work Days Week

Location is at Kent Ridge Area , West Side.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.