✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

Job Scope:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for mother-child dyads according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Work with community programmes on personalized referral tracks and services to enhance follow-up of the respective identified client
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences or equivalent
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

What you'll be doing

• Provide administrative and logistical support, including coordinating meetings, trainings, and events with necessary arrangements
• Manage financial processes such as payments, claims, and budget tracking, ensuring accuracy and proper documentation
• Maintain and organise departmental databases, training records, KPIs, and policies, submitting training hours
• Coordinate training and development activities, handling logistics for internal and external courses and ensuring proper documentation
• Facilitate the onboarding of new nurses, including IT setup, pass access, and other administrative tasks
• Monitor office supplies and provide non-clinical support in clinical areas as required
• Participate in departmental projects and events, supporting additional tasks to ensure smooth operations

What we're looking for

• Diploma level in Business Administration or related studies
• 1 - 2 years of similar working experience, preferably within the healthcare setting
• Proficient with Microsoft Office full suite
• Positive work attitude and ability to work with all levels of staff

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Title: Warehouse Assistant (ID8034)
Location: Ubi
Working Hours: Monday - Friday 9am - 6pm, Saturday 9am - 1pm
Off Day: Sunday
Salary: $2000 - $2500

Job Description:
• Responsible for day to day warehouse operations which include receiving, labeling, putting away to storage location, picking and packing of orders for shipment
• Loading/unloading of goods
• Serving and greeting walk in customers
• Ensure good housekeeping warehouse and store
• Perform periodical cycle count and participate in annual stock count

Requirement:
• GCE 'O' / 'N' Level with at least 1 -2 years of warehouse experience
• Good communication skills and team player
• Proficient in using computers
• Candidates with forklift license has an added advantage

Job Summary - HR Manager

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

Administering and Providing Education Related to Employee Benefits

Managing Employee Development

Maintaining Employee Relations

Managing Legal and Compliance Practices

Job Summary - Assistant Director of Human Resources

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

Managing Legal and Compliance Practices

Managing Benefits Education and Administration

Managing and Conducting Staff Development Activities

Managing Employee Relations and Human Resources Communication

Retail Assistant (Part -time) with uMart@BeachRoad (under Profitrade Pte Ltd)

About us

uMart is a store designed with our customers' convenience as our core focus. We have upped the convenience ante by offering a wide array of products. We aim to provide quality products at affordable prices, and a modern and comfortable environment.

uMart started operations in Nov 2020 and achieved breakeven after four months. uMart currently operates 6 stores in Balestier, Kovan, Boat Quay, Sims City, Katong and Beach Road with plans of opening more new outlets in the CBD area. In order for us to continue growing, we need good people to join us and grow together with the company.

Visit us at https://umart.store

Our aims and beliefs

· Provide an enjoyable shopping environment to customers at affordable prices

· Carry a wide variety of products, including desirable but less commonly available items to customers

· Keep growing our brand and outlet footprint

· Develop employees - provide career paths to employees capable of taking the next step

· Share financial benefits with employees - we have allocated a part of our net profit as bonus for employees

About the role

Join us with an opportunity to help grow our expanding outlets footprint and progress in your career together with us.

Responsibilities

· Help customers check out their purchases

· Attend to customers' enquiries

· Fulfil orders from online delivery platforms

· Replenish display shelves

· Maintain stock in the storeroom

· Receive and account for deliveries from suppliers

· Maintain cleanliness within store premises

· Monitor expiry dates of products

Candidate requirements

1) Singaporean, Permanent Resident (PR) and Long Term Visit Pass

2) Need to be at least 21 years old (by law in order to handle tobacco sales)

3) Humble and willing to adapt to a new culture

4) Physically able - work will involve carrying heavy products

5) Able and willing to work night shifts

6) Has a personality that sparks joy to co-workers

Useful Skills

· Attention to detail

· Basic math skills

· Customer service oriented

· Interpersonal skills

· Language skills - able to read and understand English product labels

· Multitasking skills

· Product knowledge

· Team player

Location and commitments

· Work locations: Beach Road

· Work week: Every Mon to Thurs (Min 2 days per week)

· Employment Type:

Part-Time Working Hours are available currently:

8am-4pm (Wed and/or Thurs) and 4pm-11pm (Mon and/or Tues)

Salary (SGD)

$10-$14/hr depending on experience

We are looking for 1 Spa therapist, or 1 Senior Beautician and 1 Assistant Manager to be responsible for our day-to-day operations.

Requirements

• Proven work experience at least 3 years as a Massage Therapist or Beautician or similar role
• Good knowledge of Beauty & Wellness treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational and salse skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Locally recognized Certificatoins in Massage & Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

We are seeking a highly organized and proactive Personal Assistant to support our Directors in managing their daily tasks and ensuring the smooth operation of their office. The ideal candidate will be a detail-oriented individual with excellent communication and interpersonal skills.

Key Responsibilities:

• Calendar Management: Manage the Director's calendar, schedule appointments, and coordinate meetings.

• Expense & Receipt keeping: Process and reconcile the Director's expenses.

• Office Administration: Handle general office tasks, such as filing, photocopying, and scanning.

• Coordination: Assist with various works as needed.

• Communication: Respond to emails, phone calls, and other correspondence on behalf of the Director.

Working hours:

Forty (40) hours weekly, scheduled by the director. For some weeks, working on Saturdays may be necessary per business needs, and if so, the working hours on weekdays that week will be reduced to meet the 40-hour limit.

Qualifications and Skills:

• Proven experience as a Personal Assistant or in a similar administrative role is preferred. Fresh graduates are welcome.

• Excellent organizational and time management skills.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to prioritize tasks and work independently.

• Able to drive cars in Singapore.

• A professional and discreet demeanour.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A dynamic and supportive work environment.

Core Competencies:

• Active listening

• Organizing

• Writing communication

• Learning on the fly

My client is a global law firm looking for an Accounts Assistant to work provide financial, administrative and clerical support to the organisation. This role will work closely with internal stakeholders to manage client billings, expenses, staff claims, vendor payments, and accurate allocation of payments. The role also involves preparing payments, updating work-in-progress (WIP) reports, debt chasing etc.

Requirements:

• Min Diploma in Accountancy or equivalent
• At least one year experience in a professional environment, legal industry preferred, doing AP & AR for overseas entity
• Good interpersonal and communication skill

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Kristine Tan (R23116401)

Shortlisted candidates will be notified.

www.ambition.com.sg
EA Registration Number: R23116401
Data provided is for recruitment purposes only
Business Registration Number: 200611680D.
Licence Number: 10C5117
*LI-AF

Job Description

-------------------------------------------

Need to Pickup Computer, Laptops and Phones from Customer site and deliever them after repaired.

Able to collect parts from various locations.

Basic Information

--------------------------------------------

# Location: Singapore

# Looking for a : Singaporean or PR / Malaysian

# Job Type: Full-Time

WAP your CV : +65 8011 8150

Email : [email protected]

This is a temporary ad hoc position attached to a Community Club and its Residents’ Networks.

Location: Eunos/Ubi/Bedok/Kembangan areas

Duration: Immediate to February 2025

Job Scope

-Update the portal, recruitment of residents for the program, educate the residents on how to use the portal on their phones.

-Other duties as assigned.

Requirements

-O level and above

-Tech-savvy and keen to engage residents

-Able to commit to work three times weekly

Working Hours/Days

Up to 25.5 hours weeky

Two weekdays (depending on operational needs), 9am to 6pm or 1pm to 10pm

Either weekend (Saturday or Sunday) 9am to 6pm or 1pm to 10pm

Hours are flexible, can be discussed and negotiable

Hourly Pay $13.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

This is a Retail Assistant role, for which you will provide leadership and direction to a group of team members. Be responsible for driving sales, team management, inventory control, sales promotions and delivering quality customer service.

Job Scope

• Responsible to meet weekly target.
• To provide a pleasant shopping experience for customers
• To possess excellent product understanding
• Manage in store operations (packing of orders)
• Inventory management (Monitor stocks movement, slow/fast selling items, stock checks, Inventory stock in/out), quality checks.
• Working closely with branch Manager, make sure store is fully stocked with product and collection all the time.
• Maintain an excellent service and resolve customer enquiries and complaints.
• Ensure sales staff's dress code and personal presentation is of the highest standards.
• Visual merchandising (VM) skills are a bonus
• Perform any other ad-hoc tasks assigned.

Job Requirements

• Ability to work independently to manage the store and a small team
• Demonstrate initiative and thinking on one's feet to resolve retail related matters
• Comfortable with working with small jewellery bits and jewellery tools and machinery
• Ensure retail team is well trained and updated regularly on product/SOP changes
• Good eye for jewellery and fashion to offer suggestions to customers
• Able to work 5 days a week (including one weekend). Minimum commitment of 6 months.
• Perform any other ad-hoc tasks assigned.

Job Perks

• Employee discounts

Drop us an email us at [email protected] with the subject header "Application for RETAIL ASSISTANT (FULL TIME)" for more information. Please also attach your resume and expected pay in the email.

Job Description:

• Serve as primary coverage for the educational contact person for the postgraduate programme.
• Provide administrative support for medical seminars and workshops.
• Manage calendar and coordinate meetings.
• Handling inventory of training related products, corporate gifts, and corporate collateral.
• Maintain intranet pages for relevant department.
• Handle relevant phone calls, mails.
• Any ad-hoc duties as per assigned.

Requirement:

• Minimum Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview:

We are seeking a dedicated and passionate Student Care Assistant to join our team. In this role, you will be responsible for providing a safe, nurturing, and engaging environment for Primary 1-6 students. You will support their social, emotional, and academic development, fostering a positive learning environment.

Key Responsibilities:

Supervision and Safety:

• Fetching students from nearby schools and bus-stop safely.
• Ensure the safety and well-being of students at all times.
• Monitor activities and provide appropriate guidance.

Academic & Holistic Support:

• Assist teachers in guidance on daily school homework, assignments and spellings.
• Assist teachers in conducting enrichment programmes for primary school students according to our syllabus that promote social, emotional, and cognitive development.
• Encourage a love for learning.

Record Keeping:

• Maintain accurate records of student attendance.

Others:

• Ensure that the centre's facilities and materials are well-maintained.
• Sanitise and maintain good classroom hygiene and cleanliness.
• Manage other administrative & operational duties.

Qualifications:

• Singapore Citizen and PR only.

Personal Attributes:

• Passionate about education and child development.
• Patient, energetic, and empathetic.
• Good communication and classroom management skills.
• Good organizational and multitasking abilities.
• Reliable and responsible to be able to work independently.
• Strong interpersonal skills to work with students and parents as well as part of a team.
• Demonstrate professionalism and commitment to the well-being of the students.
• Ability to engage students with a supportive attitude.
• Ability to create a positive, inclusive environment.

Working Hours:

• Monday to Friday, from 1pm - 6pm.
• $10 - $15 per hour.
• Salary commensurate with experience.

If you are committed to fostering a supportive and enriching environment for students, we invite you to apply and be part of our dedicated team!

Interested candidates should submit their resume detailing their relevant experience to [email protected] or apply through My Careers Future. Only shortlisted candidates will be notified.

• Min O/N Level.
• Filing of documents
• Billing
• Prepare letters/reports
• Data entry, photocopy and scanning.
• Proficiency in Microsoft Office.
• Other adhoc tasks assigned.
• 5 days work week near MRT station.

An account assistant supports the accounting team with a variety of tasks, including:

• Clerical and administrative: Answering and directing phone calls, filing, typing letters, processing incoming mail, and data entry
• Financial reporting: Assisting in the preparation of financial statements, reports, and budgets
• Payroll processing: Gathering and inputting relevant data to support payroll processing
• Bank reconciliation: Reconciling bank statements and monitoring financial transactions
• Accounts receivable: Issuing and tracking invoices, recording payments and adjustments, and updating customer relationship management files
• Accounts payable: Ensuring that all bills and other payables are resolved accurately and on time
• Journal entries: Updating journal entries into the accounting system

• Able to work on Weekends and public holidays

• Supervises and guide the cleaners assigned to an area.

• Follows-up with work instructions given by the Executive related to the cleanliness of an area.

• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.

• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

• Carry out regular inspections to the building and its facilities to maintain a high service delivery level

• Planning of work schedules and deployment of manpower

• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

• To train new/existing employees and recommend disciplinary actions where applicable.

• To handle all customers’ feedback

• To ensure good safety practices in the course of work.

• Provide a high standard of hygiene and cleanliness within the assigned area

• Manage work execution and performance of junior staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Implement and recommend operation plans to improve work processes and service quality for the organization

We are looking for a passionate and professional Assistant Officer to join our Customer Care team to help us with handling enquiries and account related request received from all touch points.

Based in Singapore and reporting to the Manager, the incumbent will have the day-to-day responsibility of responding to enquiries and requests within set service standards through all touchpoints.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer enquiry or feedback and incident management, we want to talk to you.

What You'll Do

• You will need to handle enquiries and account related request received from all touch points (calls, email and walk in).
• You will need to respond to enquiries and requests within set service standards through calls and email replies.
• You will need to contact customer whose application/ account status are flagged during KYC screening to advise on follow up actions.
• You will need to EKYC Maker role and assist with mentoring/training new staff.
• You will need to attend to and provide first level review for customer feedback and account related disputes.
• You will need to escalate unresolved customer feedback and account related disputes for further review/ investigation and provide operational support throughout.
• You will need to assist to update daily reports on contact trends and service performance indicators.

Who You Are

• You will need a Diploma/GCE A Level certification.
• You will need at least 2 years working experience in direct customer servicing, preferably in contact centre environment.
• You should have good customer service skills.
• You should have a good command of English and Chinese, preferably both oral and written, in order to liaise with Chinese speaking customers.
• You should be a strong team player with good interpersonal skills.
• You should be proficient in MS Office.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Job Position: Clinic Assistant

Job Responsibilities:

Attend to inbound calls/emails and assist with enquires

Make outbound calls to patients and clinics to facilitate bookings

Co-ordinate with clinics to ensure experience for patients are enhanced

Submit insurance claims

Arrange bookings and help with registrations of patients

Assist with the issuance of tax invoices

Concierge customers from & to directions of X ray/MRT/taxi stand/clinic

Support sales & marketing activities and compile statistics

Assist with other ad-hoc admin duties such as faxing and/or filing

Any other duties as and when assigned by the Management

Requirement:

Minimum GCE "N" or "O" Levels

Possess good communication and interpersonal skills

Customer service oriented & positive attitude towards learning

Candidates with no experience are welcome to apply

Working Hours: Mon- Fri (830am - 530pm), Sat (830am - 1230pm)

Location: OHM Novena or OHM Lucky Plaza

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.