Position Summary

• This position is responsible for AP & AR tasks.

Responsibilities

Primary Responsibilities

• Handle partial AP and AR

• Review and process staff claims

• Ensure documents (contracts and invoices) are properly and promptly filed

• Issue Intercompany invoices

• Assist in year-end audit and tax

• Any other ad-hoc task as assigned

• On-job training will be provided

Qualifications Summary

Experience:

• Min. 3 years of relevant accounting work experience in accounting department

Education:

• Minimum Qualification: GCE O/A

Skills:

• Technical Skill Requirements

- Proficient in Microsoft Office Applications

- Accounting knowledge of AR and AR

• Behavioural Skill Requirements

- Diligent with initiative, organized and pay attention to details

- Ability to speak and read English and Mandarin to liaise with associates

Job description:

• Receive, storage and issue raw materials to production.
• Pack and return empty cassettes to supplies.
• Inspect own work and process parameters is verified before start work.
• Operate forklift / reach truck to transport goods and material.
• Ensure compliance to ISO & OHSAS Standard Operating Procedures.
• Any other duties as assigned by Superior.

Requirements:

• Minimum Secondary School graduate or equivalent.
• Min 1 - 2 years relevant experience in manufacturing warehousing environment.
• Must have Forklift operation license and experience.
• Able to work independently.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng/EA Personnel No: R1102590

Job description:

• Receive raw material and indirect material from suppliers.
• Process all documentation for receiving of direct and indirect materials.
• Prepare and ensure readiness of all documentation for shipment of cargoes.
• Liaising with Planning Logistics Team on shipment arrangement.
• Coordinating with Warehouse team on shipment readiness.
• Preparing necessary shipment documents e.g. Property Release Note.
• Performing check on physical & documentation of shipment to ensure all in order.
• Checking incoming material PO in SAP and receiving incoming material into WMS.
• Any other duties as assigned by Superior.

Requirements:

• Min O level and above in Logistics/ Supply Chain Management
• Min 1 - 2 years relevant experience
• Those with no experience but with the relevant qualification are welcome to apply.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng / EA Personnel No: R1102590

~WEST REGION~

Job description:

• pass application & renewal
• Handle and coordinate training application
• manage courses registration
• prepare ISO cert
• leave & medical data record
• payroll
• administrative like pick up incoming calls

Requirements:

• Proficient in communication and able to handle English documents.
• Humble attitude
• Diploma in Human Resource or Business admin
• Stable working environment

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(WEST REGION) - TUAS, industry area

Company 2ways transport provided

Key Responsibilities:

• Data Entry: Inputting financial data into accounting software or spreadsheets accurately and efficiently.
• Accounts Receivable/Payable: Assisting with invoicing customers, processing payments, and managing accounts payable functions such as vendor payments and expense reimbursements.
• Bank Reconciliation: Helping reconcile bank statements with company records to ensure accuracy in financial reporting.
• Record Maintenance: Organizing and maintaining financial records, including invoices, receipts, and other documents.
• Communications: Corresponding with clients, vendors, and internal departments regarding financial matters.
• Assisting Auditors: Providing support during audits by gathering requested documents and assisting auditors with inquiries.
• General Administrative Tasks: Performing various administrative duties such as filing, answering phones, and assisting with other office tasks as needed.

Requirements:

• Candidate must possess at least a diploma in Accounts.
• Education background not important
• Available immediate or within short notice
• Able to work independently with minimal supervision
• Able to multitask and work under pressure
• Responsible and has a positive attitude towards multi-tasking

Other Information:

• 5day work week
• Training provided
• Company transport provided

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

As a talented Python/React Developer, you'll be working hand-in-hand with our business team. Your role will involve performing analytics and crafting solutions that significantly influence our firm's commercial decisions.

You will be instrumental in broadening our global analytics platform. This will involve utilizing data from both our in-house trading system and various external datasets.

Given our company's rapid growth, we are in need of exceptional talents like you to help us fulfil our mission. In this role, you'll have the unique opportunity to directly engage with a diverse range of business stakeholders, from tank operators to top management. Your task will be to comprehend our requirements and deliver a broad spectrum of capabilities.

As a member of the analytics team, located in Singapore, you will:

• Collaborate directly with the business to design and implement scalable systems with a high degree of autonomy, thriving in our dynamic and fast-paced environment.
• Partner with the business to identify requirements and develop innovative solutions that directly influence the firm's commercial decisions
• Work with our global team to create and maintain a variety of internal applications and data streams

Please be aware that this role is deeply integrated into the trading floor operations, and will therefore involve certain support responsibilities related to price feeds and Commodity Trading and Risk Management (CTRM).

Responsibilities:

• Pack orders as required for customer deliveries

• Assist in management of inventory

• Ensure that merchandise is safely stored, properly ticketed packaged, logged, and easily located

• Help in transporting stocks to and from locations and maintain accurate inventory records

• Provide feedback to supervisor regarding inventory levels and damages

• Assist to organise inventory and stock them on appropriate shelves

• Perform quality checks on orders and incoming receivables

• Other duties as assigned

Who we are

COL is an independent neighborhood restaurant and bar on Keong Saik Road focusing on a high quality, seasonal food offer with an emphasis on sharing and coal and wood fireplace cookery. With a casual but elegant service style that we’ve become known for, exceptional wines and cocktails we’ve built a strong local following and we’re looking to continue doing this for the year ahead.

Your role:

To head up the restaurant operation at COL with the key focus on ensuring exceptional experiences to all our guests through excellent service

Your key responsibilities:

• Leading by example a team of 8-10 FOH team members, including a management team of head sommelier and head of beverage
• Reporting directly to the General Manager and Chef / Director
• Supporting, developing through coaching, motivating and inspiring the FOH team.
• Planning FOH roster and managing all payroll processes
• Leading team training sessions to help develop skills and knowledge within the team
• Working within set budgets to help achieve targeted profits
• Guest relations management and dealing with enquiries and bookings
• Responding positively and proactively to any online feedback and complaints within a timely manner
• Maintain guest satisfaction; building relationships with important and regular guests.
• Ordering of consumables on a weekly basis working
• Ensuring the up upkeep of the building is at the highest possible standards at all times
• Management and upkeep of the daily and weekly checklist
• Responsible for the call out and follow up of maintenance works required in either the restaurant and its facilities and the outer building.

What we’re looking for

• Someone with at least 3 years experience in a similar role
• A passionate, ambitious and forward thinking individual with an ambition to succeed
• Someone looking to learn, develop and progress in a progress start up company into a bigger role within a 3 - 6 month period
• The right applicant will be a natural leader open to working in a business that constantly evolves.
• A good communicator who isn’t afraid of speaking their mind.

Key Benefits:

• 5-day work week (Tuesday to Saturday and every last Sunday of the month)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL & 1880
• Meal Allowance $168
• Transport Allowance $100
• 14 Annual Leave (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

JOB DISCRIPTIONS

1. Coordinate with agent/principal/charterer/master/owners.

To ensure smooth movements for the vessel. Berthing/unberthing of vessel. Loading of cargo.

2. Vessel documentation/report/bills of lading.

3. Working hours for this role - 9am to 5.30pm (Mon to Fri) 9am to 1pm (Sat) (official timing) /sometimes need

to stay if work didn't complete ( Flexible timing due to vessel will berth anytime)

REQUIREMENTS

4. With a little experience preferred.

5. Mandarin-speaking preferred

6. AWS + Variable Bonus + phone bill reimbursement

• To provide support and be involved with monthly payroll, collection of timesheets and billing activities.
• To assist in Human Resource related duties and general administrative tasks.
• To assist in the organization and management of the company’s recruitment database.
• To provide administrative support to the General Manager/ Director.

Job Requirements:

• ITE/ Nitec, Diploma or Degree
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet-savvy.
• Minimum 2 years of related experience in Human Resource and Administrative Support would be advantageous.
• Applicants with Info-Tech payroll system experience would be advantageous
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to do multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with experience in PC/ Network/ Windows/ E-mail Server technical support would be advantageous.
• Applicants who are graduates from universities, polytechnics or ITE without working experience are also welcomed to apply.

Job Scope:

· Attend and assist customer to find the suitable product they are looking for

· Giving advice and guidance on product selection to customer

· Being responsible for processing cash and card payment

· Stocking shelves with merchandise

· Answering queries from customers

Requirements:

· GCE N/O Level or above

· Minimum 1 year experience as Retail Shop Assistant

· Experience on selling cosmetic products

· Multi-task and work independently

· To work retail hours

· Able to work on weekends and public holidays. (off days on rotation)

· Shift basis – must be available for all the shift hours

· Training will be provided

Additional Information:

· Salary – Up to S$2.7K per month + commission

· Contract duration: 12-month contract, convertible to perm

· Commencement Date: Immediate

· Working days and hours: retail shift hours, 44-hours per week

· Location: Tampines One, WestGate, Bugis

ROLE OVERVIEW

The Assistant R&R Manager, Mandala Club is responsible for the daily operation of the reception team across all floors. A primary focus of this role is to ensure excellent communication between the Reception and the Floor team to maximise seating capacity and to drive the departments’ performance to deliver an egalitarian world-class service in line with M. Vision. Missions. Values.

KPIs across the organisation are categorised as below, with varied weighting across business units and departments:

- P&L Delivery

- Team Engagement

- Member Satisfaction

- Member Growth/Acquisition

- Member Engagement

KEY OBJECTIVES & DELIVERABLES

● Runs daily service and is present at the daily briefing to represent the Reception Team.

● Work with the Mgm Team to maximise revenue by increasing floor capacity and improving seating turn during operation.

● Train the team on reservations management, phone etiquette, seating etiquette.

● Proactively responds to guests' feedback

● Submit weekly reports on:

○ Members and Guests Feedback

○ Covers Trends and Seating Pace Flow

○ Bookings Vs Walk-ins trend

● Oversee the management of reception email inbox to ensure all enquiries are handled in a timely manner

● Monitors, guides, and trains the reception personnel to meet guest satisfaction through personal recognition and prompt cordial attention from arrival through departure

● Is in charge of team rosters and leave management

● Supports the HR Function through the recruitment and the hiring process

● Reviews all bookings with the duty manager to ensure tables/VIP areas allocations and special requests are all executed

● Executes daily reception briefing and allocations of the team to ensure greeting/seating/departure of the guests is up to standards

● Runs regular training sessions to ensure the cycle of service and all sops’ are executed in line with Mandala Club expectations

● Inspects all VIP AREAS regularly and communicate with the duty manager any required follow-ups

● Greet VIP guests personally

● Handle guest complaints and refer them as necessary, follow up on corrective action

● Overall responsible for ensuring and maintaining all reception areas running smoothly and efficiently

● Implements Quarterly Appraisals of the team as per company’s standards

● Drive floor plan implementation for large scale events

● Liaise with the S&E manager to ensure the reservation team and the events team collaborate to deliver successful events.

THE RIGHT PERSON

● A passion for hospitality and delivering exceptional lifestyle experiences

● Great attention to detail and multi-tasker

● Extremely disciplined and focused to achieve agreed targets within given deadlines

● Broad thinker

● A trouble-shooter; must be able to critically analyse and tackle problems and present
viable solutions

● Passionate about what we are and what we do; this person needs to be passionate
about M., hospitality and lifestyle

● Possess strong communication skills

● Able to communicate clearly at all levels within the organization

● Be open to new ideas, adventurous and practical simultaneously

● Able to lead and inspire the team

● Driven by the desire to win and for continuous improvement

● Proven ability to work cross-functionally

● Guest’s satisfaction orientated

THE RIGHT EXPERIENCE

● Well versed with minimally 3 years of Hospitality/F&B experience with 3 years in a managerial role with a proven track record of managing sales and ops

Please send your detailed resumes to [email protected]

Main Responsibilities:

• Manage intra-day and EOD controls covering FX, credit, equities, and derivatives activity in the fast-paced global markets.
• Manage implementation of new processes in line with business initiatives.
• Close liaison with post trade services, trading, sales globally to resolve issues and minimize financial impact.
• Verification of life-cycle decisions across the portfolio in real-time as barriers triggers and expiry/call decisions are made.
• Validation of new trades – both vanilla deals and structured products in the risk system.
• Daily and intra-day reconciliation across all books to ensure that positions are accurate.
• Monitor and respond to queries from sales, trading, and infrastructure teams.
• Ensure that all activities and transactions are carried out in full compliance with regulatory requirements, internal operational risk framework and all relevant policies and standards.

Experiences:

• 3-5 years’ experience within an operational role with related experience in over-the-counter (OTC) derivatives of FX transaction management
• 3-5 years’ experience focused on control from an operational or finance perspective with an emphasis on efficiency
• Prior work experience involving direct interaction with traders/front office

Other skills (Computer Skills, etc):

• Excellent excel skills
• Basic VBA knowledge
• Python proficiency is an advantage
• Excellent communication and interpersonal skills
• Detail-oriented and strong problem-solving skills

Languages:

• Fluent in English

Academics:

•  Bachelor’s degree in Finance, Accountancy, or other relevant field of study

• International trading firm
• Opportunity for growth
• Excellent exposure

An International trading firm is seeking a Tax Assistant Manager to join their fast-growing organisation.

Coming onboard as a Tax Assistant Manager, you will be responsible for any tax compliance matters and assisting in preparation and filing of tax related reports in compliance with local regulations and internal policies. You will be working alongside closely with both internal and external audits for both accounting and tax related matters as well.

The ideal candidate should have a diploma. A minimum of 4 to 6 years of relevant experience. Lastly, possessing strong communication and stakeholder management skills are integral, together with a keen interest in process improvement initiatives.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]

Look forward to hearing back, thank you.

Reg No. R2095920
BeathChapman Pte Ltd
Licence no. 1986137

Job Description:

- Attends to routine care to a group of 18 months to 3 years old children.

- Provides a fun, safe and engaging environment for the children.

- Establish good communication and work together with colleagues and parents in assessing children's developmental growth.

- Compiling child development in portfolio.

- Follows the Curriculum provided and conduct activities for the children.

- Ensures children's safety and well-being while under the centre's care.

- Implements centre's programmes and new initiatives.

Job Requirements:

- Possess minimum a Fundamentals Certificate in Early Childhood Care and Education (FECCE).

- Possess a good communication and public relations skills.

- Possess a positive working attitude and have the drive to nurture early learners.

- At least 1 year in a childcare setting.

Provide full spectrum of secretarial support to the President/CEO

• Arrange, manage, coordinate and maintain President/CEO’s schedule including internal and external
• Keep track and remind President/CEO of his meeting schedule daily
• Handle correspondence and phone calls as first point of contact for President/CEO
• Coordinate media interview requests or queries as first point of contact for President/CEO
• Screen all phone calls, emails and assist President/CEO to respond
• Draft minutes of last meeting, agenda and documents for meetings
• Maintain private and confidential files for President/CEO
• Maintain and update President/CEO’s contact and email lists
• Arrange social events such as lunches or dinners with stakeholders as required
• Assist President/CEO on personal matters such as travel arrangements and claim submissions
• Assist, only when required, with SIAS activities/events administration
• Provide office administrative support and general administrative duties
• Any other duties as assigned by the President/CEO

• Minimum degree/diploma in any field, preferably communication
• Minimum 2 years of relevant working experience in secretarial or PA support work
• Ability to work in fast pace environment
• Ability to multi-task and prioritize work
• Flexible, courteous, meticulous, self-driven, dedicated and a team player
• Good interpersonal, communication and presentation skills to liaise with internal and external stakeholders
• Good command of English and ability to converse in Mandarin will be an advantage to liaise with mandarin speaking corporates
• Salary to be commensurate with experience and qualifications

• Career development opportunities and training
• Comprehensive medical and staff benefits
• Work life balance and caring work environment
• Friendly with great team work as the backbone of the work culture

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

The Regional Assistant Visual Merchandising Manager role is to support APAC Regions on their VM execution.

She/He will support the markets in translating the marketing plan into a Visual Merchandising reality, by overseeing both VM execution in opening of new doors and new concepts, while ensuring a perfect follow up of the VM updates by issuing clear guidelines & building strong relationship with local VM teams.

MAIN RESPONSIBILITIES _________

REGIONAL VISUAL MERCHANDISING GUIDELINES

• Act as a brand guardian, make sure the brand standard will be followed in the very best way possible throughout.
• To orchestrate & maximize the Visual Merchandising on Dior’s marketing launches & architectural projects
• To collaborate closely with Central VM team, Regional Retail Design team & Marketing team to prepare the Regional Soft Merchandising Guidelines
• Adapt the suitable guidelines to the APAC Regions to support the market sales
• Ensure timely set up and high execution standard across counters.
• Manage & Challenge the POSM menu for perfect VM adaptation & execution.

PLANOGRAMS & IN-STORE COMM

• Ensure brand vision and marketing strategy are translated with high visual merchandising standards across all touchpoints within counters.
• Achieve the right balance between business objective, budget and visual/brand impact achievements.
• To release planograms/ visual guidelines on monthly basis, dependent on the launches specified in the marketing calendar
• Check & validate the visual update plan per door proposed by the local VMs
• Consolidating and sharing all the technical information for the local execution
• Support local VMs on the production of the common VM elements regionally and guide them in achieving the most qualitative and consistent in store presentation
• Maintain photo report and records for presentation or review purpose
• Conduct market visit in order to experience the execution and VM strategy and evaluate competition

NEW COUNTER OPENINGS

• Closely collaborate with Retail design teams on the store openings
• In charge of the opening planograms for renovation/ new counters in the region
• Optimize and adapt guidelines from central to region and channel specifics
• Work with local VMs to help them implementing properly and communicate feedback
• Act as a gate keeper to prevent from various counter configuration development and optimize existing configuration.

OTHER TASKS

• Maintain the Regional POS database / video spec database
• To follow up the POSM forecast / consumption & to update the Regional budget file
• Do markets visits / collect & check the pictures form the markets to ensure VM perfection on counter
• Support in driving the VM community across markets

The Senior Associate - Supply Chain supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion. 
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

• Experience in supply chain, inventory planning, distribution & operation management 
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point). 
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player

• Singapore based trading firm
• Opportunity for growth
• Excellent exposure

A Singapore based trading firm is seeking an Office Manager to join their fast-growing organisation.

Coming onboard as an Office Manager, you will be the right-hand person to the Head of Department. You will be overseeing general office operations and gives reports to the management. Manage filing systems and office supplies, maintains IT infrastructure, keeps inventory of orders as well as overseeing the office management and work systems.

The ideal candidate should have a degree . A minimum of 6 to 10 years of relevant experience. Lastly, possessing strong communication and stakeholder management skills are integral, together with a keen interest in process improvement initiatives.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected] Look forward to hearing back, thank you.

Reg No. R2095920
BeathChapman Pte Ltd
Licence no. 1986137

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The Assistant Events Manager / Events Executive (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He/ she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel. 

Primary Responsibilities

Achieves Both Individual and Team Revenue as well as Profit Goals as per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
• Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings, event requirements, BEO at all times.
• Familiarises with the house system. (Opera, Table Management System & Social tables)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Goal

• Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of F&B experiences wherever necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

The Executive Assistant is responsible for managing the administrative needs of the company and providing secretarial support to the Business CEO.

Key duties and responsibilities

Secretarial Function

• Handle secretarial tasks such as screening calls for the Business CEO, scanning and distributing documents to relevant personnel, managing incoming mail, and other related duties to ensure prioritized communication flow.
• Support and manage the Business CEO's calendar, schedules, and appointments, ensuring proper organization of meeting schedules.
• Prepare agendas, notices, minutes, and resolutions for corporate meetings, ensuring attendees are well-informed.
• Take and transcribe dictations, compose and prepare confidential correspondence, reports, and other presentation materials for management meetings.
• Respond to routine external correspondence, type memos, purchase requisitions, payment requests, etc.
• Arrange complex travel plans and itineraries, and compile meeting materials.
• Maintain overall office supplies.
• Maintain confidentiality of all corporate, personnel, and research matters.
• Maintain files and records ensuring easy retrieval when needed while safeguarding the security and confidentiality of sensitive documents.

Administrative Function

• Coordinate with a travel agent regarding flight ticket purchases for key executives and staff, and facilitate visa applications, ensuring travel requirements are met and arrangements are coordinated.
• Assist in accommodation arrangements for incoming expatriates and visitors.
• Coordinate office repairs and office equipment maintenance, janitorial and messenger services, lighting, and electrical works, and other office maintenance activities with vendors or building management, ensuring efficient and timely repairs and maintenance.
• Source office supplies/furniture/plants/pantry supplies, etc., and coordinate with suppliers for samples to ensure purchased products meet specified requirements.
• Coordinate with telecommunication companies regarding telephone line installation and cellular phone subscriptions for the company, ensuring accurate completion of applications.
• Monitor usage of company-issued cellular phones, promptly report problems to the telecommunication company, and ensure official call costs remain within budget.

Description :

• Reception and front desk responsibilities
• Scheduling of appointments
• Update and maintain patient database using client management software
• Handle patient's concerns and provide appropriate solutions
• Respond to phone and email bookings
• Maintain and ensure shop cleanliness and tidiness
• Inventory and stocktaking
• Ad-hoc duties as assigned by Centre Supervisor / Management
• Assistant to the Director

Requirement :

• Part timer must be able to work 3 to 4 days a weeks.
• willing to work at Outram Park.
• well groomed and professional image
• good attitude and willingness to learn
• customer service oriented and previous customer service experience preferred
• able to multi task during busy period
• enjoys interacting with customers
• honesty and integrity
• attention to detail
• accuracy on paperwork
• reliable, responsible and committed
• shows initiative and takes pride in your work
• good telephone skills and communication skills
• maintain the overall tidiness and cleanliness of the salon

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This job is involved in gathering, analysing, interpreting operations data to effect positive business outcomes. You will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help management make better decisions.

You will also utilize your expert knowledge of operational systems, workflow processes and policies to ensure support of client service expectations, continuous improvement, and overall efficiency.

Job Duties and Competencies:

• Collaborate with the underwriting, operations, and finance teams to improve process interaction that led to better quality data.
• Gather data on current operations through observations, reports, and interviews.
• Analyse current operations to determine strengths and areas of improvement.
• Designs efficient operational processes and assist with implementation of changes.
• Ability to create dashboards using database application tools like Power BI.
• Provide quality assurance of imported data, working with outsourced service providers as necessary.
• Analyse data and information to identify business opportunities.
• Enhance workflow and cross-departmental engagements.
• Support initiatives for data integrity and normalization.

Essential Requirements:

• 5 - 8 years’ experience as data analyst, business analyst.
• Analytical skills to identify trends, patterns, and inefficiencies from gathered data to effect business processes.
• Breadth and depth of insurance business.
• Excellent computer skills and proficient in Excel, Word, Outlook, and database applications.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Open to direction and collaborative work style and commitment to get the job done.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world