• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Must need to work on weekends and Public holidays

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Logistics Assistant/Warehouse Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (9.00 am – 6.00 pm)
• Salary Package: Basic $3,000 + AWS + Performance Bonus
• Duration: 2-Year Contract (Renewable)

Key Responsibilities

• Independently carry out standardized operations as per SOP and 6S standards, and guide the team to meet order deadlines and ensure timely deliveries.
• Address issues in the delivery process, report unresolved problems promptly, and seek solutions to maintain order flow.
• Ensure timely completion of all warehouse orders and deliveries, understand operational requirements, regularly summarise and categorize delivery data, including abnormal orders, and provide timely feedback.

APPLY NOW!!!

• NITEC or higher, preferably in logistics or supply chain management.
• 1-year experience in warehouse operations is preferable.
• Proficient in office software, and familiar with warehouse entry and exit processes and basic computer operations.
• Good teamwork and communication skills, good integrity, attention to detail, good professional ethics, good organizational and coordination abilities, initiative, and responsibility.
• Positive attitude, eager to learn, and willing to follow leadership directions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67138 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities

• Chair side assistance if required

• Ensure that patient enquiries are attended to

• Manage appointment scheduling

• Assist in the retrieval of records and return patient records

• Arrange for follow-ups with patients or dentist when necessary

• Other ad hoc duties

Job Requirements

• Min. GCE N Levels / GCE O Levels and above

• Min 1 year experience as Dental Assistant

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job description:

- Handle and support Director on general accounting tasks assigned.

- Handle finance related matters

- Financial reconciliation to ensure accuracy.

Requirement:

- Nitec, Diploma in Accounting or related field.

- Minimum 1 year relevant experience in Accounting.

- Organizational skills and the ability to multitask.

- Excellent in Microsoft Applications, in particular Microsoft Excel.

- Meticulous, attentive to details

Interested applicants, please email your updated resume to [email protected]

‼️ We regret to inform that only shortlisted candidates will be notified.

Job Description:

• Competitive Remuneration Package
• Accessible Working Location
• Dynamic Working Environment

As a Assistant Director of Nursing (ADON), you will be responsible for the following duties:

• Planning, coordinating and directing on the overall operations of the Nursing Departments.
• Ensuring that the procedures are aligned to the organization’s strategic plan.
• Leading a nursing team to manage staffing needs.
• Conducting of ward rounds.
• Mentoring and supervising nurses in their clinical practices.
• Participating in any hospital committees or projects.

Requirements

• At least 12 years of nursing management experience or at least 5 years of Senior Nurse Manager or above
• Preferable with Post-Graduate in Management
• Good Communication Skills and People Management Skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description & Requirements

Responsibilities:

• Provide excellent customer service
• Achieve sales target
• Inventory checking
• Maintains and housekeep the retail outlet and storeroom
• Performs POS and cashiering transaction

Requirements:

• Minimum GCE 'N' level with 1 – 2 years of retail experience will be an added advantage
• Able to perform shifts including weekends and Public Holidays
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player
• Able to start work at short notice
• For Singaporean only

Staff benefit:

• Joining Incentive up to $800
• Birthday Leave
• Employee Discount
• Optical/ Dental Claim
• Career Progression

**We regret that only shortlisted candidates will be notified.

About MUJI

“Lower priced for a reason.” This phrase encapsulates how MUJI first began in 1980. We launched products that might almost be regarded as substandard if based on traditional criteria. Focusing on our three priorities of “selection of materials,” “streamlining of processes,” and “simplification of packages,” we have grown into a brand with over 7,000 no-frills quality products.
This site introduces MUJI from various perspectives such as “Message from MUJI” “Products and Services” “Stores” and “MUJI's Expanding Activities.”

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Logistics Assistant/Warehouse Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (9.00 am – 6.00 pm)
• Salary Package: Basic $3,000 + AWS + Performance Bonus
• Duration: 2-Year Contract (Renewable)

Key Responsibilities

• Independently carry out standardized operations as per SOP and 6S standards, and guide the team to meet order deadlines and ensure timely deliveries.
• Address issues in the delivery process, report unresolved problems promptly, and seek solutions to maintain order flow.
• Ensure timely completion of all warehouse orders and deliveries, understand operational requirements, regularly summarise and categorize delivery data, including abnormal orders, and provide timely feedback.
• Follow up on maintenance orders, organize and file documents, manage inventory, and perform regular counts.
• Optimize daily work systems, resolve abnormal issues, and enhance work efficiency.
• Manage 6S on-site and assist the supervisor when needed.

APPLY NOW!!!

• NITEC or higher, preferably in logistics or supply chain management.
• 1-year experience in warehouse operations is preferable.
• Proficient in office software, and familiar with warehouse entry and exit processes and basic computer operations.
• Good teamwork and communication skills, strong integrity, attention to detail, strong professional ethics, good organizational and coordination abilities, initiative, and responsibility.
• Positive attitude, eager to learn, and willing to follow leadership directions.
• Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67138 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are seeking a reliable and detail-oriented individual to join our team as an Executive Office Attendant. In this role, you will play a vital part in maintaining the private office of the Managing Director and supporting the overall cleanliness and functionality of other offices under the group.

Key Responsibilities:

1. Maintain and clean the Managing Director’s private office to ensure it remains a professional and comfortable space.
2. Perform cleaning duties in other offices within the group as required.
3. Prepare simple meals in the private office for the Managing Director as needed.
4. Run errands and assist with other straightforward tasks efficiently.

Growth Opportunities:

This role offers potential progression, with expanded responsibilities and a corresponding increase in salary. We value dedication and growth, and we are committed to rewarding individuals who demonstrate exceptional performance and initiative.

Requirements:

• A keen eye for detail and a commitment to maintaining the highest cleanliness standards.
• Basic cooking skills to prepare simple meals.
• Ability to manage time effectively and work independently.

This role is ideal for someone who values organization, enjoys keeping spaces tidy, and is proactive in daily tasks.

Accounts:

• Assist with all book-keeping functions, bank transactions, weekly reconciliation of cash balances and intercompany payments/collections
• Assist in the quarterly GST submissions, tax filings, XBRL

Admin:

• General office administration and management including facilities and equipment management
• Liaise with various parties for the upkeep of the office
• Attend to all administrative and office related issues
• Provide administrative support to Management

HR:

• Assist with the full spectrum of HR functions including liaising with recruiters, conducting interviews, preparing employment contracts and on-boarding
• Manage monthly payroll computation, CPF submission and IR8A forms

Job Requirements:

• 1-5 years of relevant working experience is preferred
• Possess degree in Accountancy
• Knowledge or experience in handling full sets of accounts is required
• Good interpersonal, analytical and communication skills
• Meticulous and has a positive attitude
• Resourceful and ability to multi-task
• Ability to work independently and as a team

Summary:

• Basic up to $2300 + OT + Bonus + AWS
• Location: East
• MNC, Great Career ProgressioN

Responsibilities:

• Handle loading and unloading of goods.
• Perform picking and packing tasks.
• Assist with warehouse operations and maintain general cleanliness.
• Carry out additional duties as assigned.

Requirements:

• Candidate with Forklift will added advantages

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Ain Society is looking for a dedicated and versatile executive to assist in the administration and management of our facilities across three centers, working closely with our admin team on administrative matters, as well as assisting our IT consultant in providing IT support to all staff. The ideal candidate will have a strong administrative background, preferably in administration and/or IT support, demonstrating excellent organizational, problem-solving, and communication skills.

Key Responsibilities

Office and Facilities Administration:

• Work closely with the admin team to perform administrative duties.
• Maintain accurate records of all physical and fixed assets, including acquisition, allocation, maintenance, and disposal, using our asset management online system.
• Regularly inspect facilities to ensure they are properly maintained and accounted for.
• Assist in developing and implementing policies and procedures for facilities management, ensuring compliance with relevant regulations and standards.
• Coordinate with vendors and service providers for facilities/asset procurement, maintenance, and repairs.
• Work closely with our outsourced IT consultant to perform various IT solutions, including addressing hardware and software issues in a timely and efficient manner.

Project Management and Other Duties:

• Assist in the planning and execution of special and adhoc projects and initiatives.
• Assist the logistics team for event logistics and materials preparations.
• Ensure events are executed smoothly as and when required.
• Any other duties as assigned by the Management.

The head office team is a dynamic and supportive group that values collaboration and innovation. We are committed to creating a positive impact within the community through our programmes and services. This role offers the opportunity to contribute meaningfully to our mission while developing your skills in both administration and info-tech support.

We provide a nurturing work environment that encourages professional growth, teamwork, and a shared dedication to making a difference. If you are passionate about being part of a purposeful organization and possess the required skills and drive, we invite you to join our team and be a part of the impactful work we do at Ain Society.

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Office of the Registrar manages criminal and civil cases in the State Courts by handling interlocutory applications and scheduling the trial diary, enforces judgments and orders issued in State Courts civil and criminal cases, processes appeals from State Courts decisions, attends to requests for State Courts case records and oversees all State Courts case records.

You will be supporting the Crime Registry and at times, the Pre-Trial Conference Centre. You will be involved in the following work areas:

• Process bail and court applications at the counter;
• Support Judicial Officers in conducting chamber hearings;
• Participate in initiatives and projects to improve work processes;
• Interact with members of the public, lawyers, enforcement officers, Deputy Public Prosecutors, Judicial Officers, etc in the course of undertaking the above tasks.

Please note that this is a full-time frontline position.

Requirements

• Ability to plan and handle administrative work well in an office setting
• Good knowledge on the use of Microsoft Office applications such as Word, Excel and PowerPoint
• Experience in a customer service role requiring interaction with members of the public will be an advantage
• Proficiency in English and Mandarin (latter would be necessary to communicate with court users who are Mandarin-speaking only)
• Good interpersonal communication and writing skills
• Ability to work well independently and in a team
• Ability to exercise initiative and multi-task
• Fast learner and work well in a dynamic environment

Note:

Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Perform daily warehouse duties including but not limited to inbound (break-bulk; re-packaging), outbound (pick/pack), materials handling responsibilities and general housekeeping duties
• Perform basic stocktaking and inventory checks
• Perform basic data entry into a warehouse management system

Requirement:

• Experienced in Warehouse/logistic setting

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

- Permanent

- Mon to Fri 9am to 6pm

- Aljunied

- Up to $3800 + allowance

Job Responsibilities:

• Experience in project management (Able to handle Projects ), A&A works, M&E services, As-Built drawing, site supervision and coordination, compliances, and regulations.
• Knowledge/Related Experience in ACMV/ Electrical/ Fire Protection System/ Plumbing and Sanitary Services, and installation of M&E Services on site

Period:

• Permanent

Working Hours:

• Mon to Fri 9am to 6pm

Salary:

• Up to $3800 + allowance

Location:

• Aljunied

Requirements:

• Min. Diploma
• Experienced in M&E Interior Design Fit Out Works

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Location: Central/ Bukit Timah

Portfolio: General Xray + Mammo (If required)

Working Hours: Mon to Fri + 1 weekend half day (NO OT)

Job Scope:

• Operating imaging equipment and verifying accuracy of imaging results
• Maintaining accurate patient records and filing images
• Manipulating imaging equipment in order to capture the best image possible
• Maintaining cleanliness and organization of the radiography department
• Assisting with the development and implementation of new protocols and procedures
• Ensuring radiation safety protocols are followed

Job Requirements:

• Min. Degree in radiography or any relevant field
• Valid AHPC

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)