Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

Responsibilities:

· Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)

· Monitor basic equipment/process errors and perform recovery.

· Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.

· Logistically transport wafer lots between equipment within cleanroom and between worksites.

· Identify and address potential areas for improvements such as cycle time, utilization, and cost.

· Perform chemical change/ top-up for equipment under supervision.

· Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.

· The candidate may be required to perform shift work (Mon-Fri).

Job Requirement:

· Nitec or Diploma in Electrical/Mechanical/Chemical Engineering

· Basic understanding on semiconductor process is preferred

· 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Convertible to perm

Roles & Responsibilities

• Assess patient's medical, physical, cognitive, economic and social needs as well as their available support systems.
• Conduct post discharge follow-up via phone calls and/or home visits to ensure adequate and ongoing support and education to the patients, caregivers and families.
• Work in partnership with care professionals in the social and healthcare sectors to enhance patient's well-being across the continuum.
• Collaboration with patients, caregivers and the families to promote seamless and coordinated care and facilitate shared decision making
• Participate in activities that contribute towards the improvement of the quality of patient care and support care integration activities.

Requirement

• Healthcare or social services qualification such as nursing or allied health/social services-related experiences.
• Diploma in related industry such as healthcare, social or community services sectors. Degree preferred but not essential.
• At least 3 years of working experience in healthcare, social or community services sectors.
• Case management experience is an advantage.
• Keen to work in the community setting.
• Has the passion for care of the elderly, including counselling and working with the family on social issues such as discharge care planning.
• Must be matured and sensitive in working with the patients, family members, the public and the healthcare partners.
• Able to work in collaboration with the healthcare partners in the hospital’s multi-disciplinary team and outside the hospital.
• Should be a person of integrity, demonstrating leadership, resourcefulness, tenacity and flexibility and good interpersonal and communication skills.
• Able to work independently as well as embrace teamwork.
• Keen-to-learn attitude is essential.

Working Hours

Monday to Friday: Office Hours

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Salary: up to $3500

Working Days & Hours: Mon-Fri Office Hours

Location: Kent Ridge

Job Description:

Provide administrative support to the HR Manager and Executive in the review, development and implementation of HR policies, plans, processes and programmes.

2.1.2 Work with business units and staff in providing value-adding HR services and support.

2.1.3 Coordinate HR activities and functions.

2.1.4 Ensure HR systems are maintained accurately based on agreed procedures and team standards.

2.2.1 Participate and support in projects and events, as and when assigned or appointed.

2.2.2 Support and participate in events and innovation initiatives, including wellness, work-life balance, charity activities, staff suggestion and process/work improvement review projects.

2.2.3 Any other adhoc or related duties as assigned.

Job Requirements: Min Diploma in Human Resources/Business or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description

• Industry/ Organization Type: Education (Montessori)
• Position Title: Assistant Teacher/Assistant Teacher (Nursery 1)
• Working Location: East
• Working Hours: 5 days (Monday to Friday: 8:00 AM - 5:00 PM)
• Salary: Basic + AWS + Medical and Insurance
• Duration: Permanent Role

Key Responsibilities

• Engage joyfully with children.
• Uphold a commitment to quality early education.
• Maintain vigilant child safety protocols.
• Operate autonomously with minimal supervision.
• Approach tasks with enthusiasm and a readiness to learn.
• Any other ad hoc duties assigned by Superior.

APPLY NOW!!!

• Must hold a minimum of ACEY certification or equivalent.
• Collaborative spirit with excellent communication skills.
• Sponsorship for Early Childhood course to upgrade yourself.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66166 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Start Date: Immediate

Responsibilities:

• Process accounts payable invoices matching and verifying with Purchase Orders and good receipts.
• Perform supplier reconciliation on a monthly basis.
• Liase with buyers and suppliers to resolve Invoice on hold issues.
• Reconciliation and clearing of aged items in RNI.

Requirements:

• Diploma in Accountancy
• GST experience
• 0-2 years of relevant experience in Accounts Payable.
• Good time management and comfortable to work in fast-paced environment.
• Experience in using Oracle R12 or other Accounting systems and Microsoft Excel will be added advantage.
• Good interpersonal and communication skills.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Key Responsibilities (but not limited to):

• Responsible for full spectrum of Accounts Receivable
• Respond to customer enquires on invoices, payments, SOA
• Prepare AR month end journals and month end process
• Prepare AR reporting and accruals schedules
• Prepare AR monthly cash flow forecast.
• Prepare AP payment, claim reimbursement
• Prepare Weekly/Monthly Cash Flow
• Undertake any other ad-hoc work as assigned

Requirements:

• Minimum Diploma in Accountancy or professional certificate such as ACCA or equivalent
• Minimum 3 years of relevant experiences in performing accounts receivable and credit control task.
• Prior experience in project accounting is a plus
• Proficient in MS Office suite especially MS Excel (Pivot, V-Lookup)
• Good written and verbal communication and interpersonal skills
• Self-starter, hands-on, well-organized, meticulous, analytical and able to work independently
• A team player who is able to deliver under tight deadlines

Other information:

• Full Time
• 6 Months Contract

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a dynamic and experienced individual to join our team in the food services role. In this role, you will be instrumental in supporting the set-up and management of all aspects of food services operation to ensure the delivery of high-quality and nutritious meals to patients, staff, and visitors. You will assist to develop and implement food service policies and procedures in compliance with health and safety regulations, managing budget and financial aspects of food services operation, collaborating with nutritionists and dietitians to plan menus that meet patients’ dietary needs, and assist in overseeing the procurement of food and supplies.

Additionally, you will support in managing and training the food services staff, ensuring that they adhere to food safety standards and provide excellent customer service. You will also be involved in developing and implementing initiatives to improve the quality and efficiency of food services operations, such as implementing new technologies or sustainable practices.

Requirements:

• Bachelor's Degree in Dietetics and Nutrition, Food Service Management, Hospitality or equivalent with at least 2 years of working experience
• Proven experience in food services operation, preferably in a healthcare or hospital setting
• Comprehensive knowledge of food safety regulations and sanitation practices
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

Responsibilities:

• Receiving and processing customer's purchase orders.

• Issuing sales transaction invoices.

• Verifying orders, including customers' personal information and payment details.

• Contacting customers by phone or email to answer queries.

• Maintaining and updating sales and customer records.

• Expediting orders through external vendors

• Supporting the sales department with other administrative tasks, if requested.

Requirements:

• Interpersonal and customer service skills.

• Basic proficiency with Microsoft Word & Excel.

• Familiarity with sales reports and sales records.

• Good command of English & Chinese language.

• Proficiency with written and verbal communication skills.

Fine dining restaurant open for more than 10 years in Tanjong Pagar, looking for assistant restaurant manager. Responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes.

The duties of the Assistant Engineer include completing all tasks assigned by management, safely operating equipment, and working alongside other engineers in the planning, design, development, and evaluation stages of projects. You should be able to diagnose problems and follow instructions in fast-paced environments.

To be successful as an assistant engineer, you should be passionate about your engineering discipline and demonstrate strong logical and critical thinking skills. Outstanding candidates are able to keep track of project expenses, write detailed reports, and ensure consistent quality assurance standards.

Key Responsibilities

1. Understanding and carrying out all tasks given by the management。

2. Collaborating with other engineers and workers to design, develop, test, and improve products and engineering processes.

3. Ensuring all expenses stay within the allocated budget.

4. Performing regular inspections of equipment and scheduling maintenance or repairs.

5. Providing assistance to different staff or engineering teams.

6. Inspecting inventory and reporting inconsistencies as well as ordering more materials.

7. Producing CAD drawings according to specifications.

8. Evaluating all products and processes and ensuring standardization of quality assurance measures.

9. Calibrating and troubleshooting equipment as required.

Requirements

1. Diploma, equivalent or higher in Mechanical or Chemical Engineering

2. With relevant past work experience in engineering design environment and with manufacturing processes such as machining, welding, assembly and testing is an advantage, fresh graduated also welcome

3. Proven experience using CAD software; knowledge of SolidWorks is a plus

4. Proficient in MS office applications (excel, word, powerpoint)

5. Organization skills and detail-oriented personality

6. Willingness to learn and good team player

7. Excellent in English verbal and written communication skills

8. Proactive, meticulous, and high energy, with good time management

Salary (commensurate with experience): S$2600 – S$ 3600

Interested applicants, kindly forward your detailed resume indicating

· earliest availability

· notice period required

· current & expected salary and email to: [email protected]

We regret that only shortlisted candidates will be notified.

Job Descriptions

• Handle food and beverage preparation.
• Maintain and upkeep kitchen equipment.
• Handle cleaning of dining area, kitchen and storage area.
• Carry out stewarding duties (in the absence of a dishwasher).
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to

Job Requirements

• Minimum secondary school education.
• At least 1-year relevant experience working in the kitchen.
• Team player
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

Responsibilities:

• Manage the AR team to ensure timely and accurate processing of invoicing, collection of payments and posting of receipt
• Assess new and existing customer accounts by handling credit assessments and yearly evaluation to control arrears risk exposure
• Review customers’ and tenants’ accounts on their outstanding balances, accuracy and validity
• Lead the credit review and arrear management meetings and advise operational head on credit controls strategy and legal alternative in handling defaults
• Provide Business Units with recommendations on credit term extensions by analysing accounts receivable ageing and industry payment trends
• Analyse and increase staff productivity and effectiveness
• Strengthen current internal controls, processes and systems

Requirements:

• Degree in Accountancy / Finance with minimum 8 years of relevant experience
• Proficiency in Microsoft Office
• Strong people management, communication, and analytical skills
• Knowledge of SAP is preferred

We are looking for an Agency Enrolled Nurse to outsource to our healthcare clients.

Job Description:

• Administering cancer treatments
• Explaining the treatments and answering questions for patients
• Managing the side effects of cancer treatments and helping manage pain
• Monitoring vitals of patients
• Coordinating the patient’s care with all other providers
• Supporting the emotional well-being of patients

Job Requirements:

• Nitec in Nursing
• Proficient in Cannulation
• 5 Days Office Hours

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• Perform receipt and bank posting in the system accurately and promptly on all payment modes
• Ensure payments are properly accounted and promptly updated in the system
• Follow up on unidentified cheques and GIRO Payments when required
• Responsible to perform bank reconciliations and ensure closure of GL accounts
• Liaise with patients/ customers on payment matters
• Other ad-hoc duties as assigned.

Requirements

• At least Diploma in Accountancy or equivalent
• Higher qualified/experienced candidate with will be considered for the Senior Assistant Executive Position.
• Proficient in Microsoft Excel; SAP experience would be an advantage
• Possess good communication and interpersonal skills
• Meticulous, able to work under pressure and within tight deadlines
• Customer service orientated with good team work spirit.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The Information Systems Technology and Design (ISTD) Pillar invites applications to fill several Tenure Track faculty positions. Appointments will be at the Assistant or Associate Professor level. Highly qualified applicants with a substantial track record of research accomplishments, an active research program, and strong teaching experience may be considered for appointment as Tenured Full Professor.

Faculty duties include teaching subjects at the undergraduate and graduate levels, research, supervision of students, advising undergraduate student projects, and service to the Singapore University of Technology and Design (SUTD) and the community. At the start of employment, candidates should hold a Ph.D. in computer science, computer engineering, or a closely related field. Candidates for senior positions must demonstrate the ability to successfully create and manage an independent research program. Exceptional candidates in all areas will be considered, but priority will be given to those in the following areas.

• Artificial intelligence (with a focus on Machine Learning, Multi-agent Systems)
• Systems and networking
• Cyber security

SUTD is the proud host of several world-class centres of excellence in multi-disciplinary research, including the iTrust Centre for cybersecurity research, Future Communications R&D Programme, Lee Kuan Yew Centre for Innovative Cities (LKYCIC), Digital Manufacturing and Design (DManD) Centre, and Temasek Labs.

Successful candidates can expect internationally competitive remuneration (commensurate with qualifications), assistance for relocation to Singapore, and an attractive startup package for research. Singapore offers many opportunities for external research grants for individual or team-based projects. If you share SUTD’s vision for multi-disciplinary curricula and research with a focus on “Design” in the broadest sense, please contact us. For further information, visit https://istd.sutd.edu.sgor https://www.sutd.edu.sg.

Applications

Please submit your full application package which includes the following:

• A cover letter
• Full resume (with research interest, list of publications)
• Research statement
• Teaching statement
• 3 representative research papers
• Names of 3 references (this should be mentioned in the resume)

Interested and qualified candidates should apply online via https://careers.sutd.edu.sg/job/Singapore-Faculty-Members-Tenure-Track-%28Information-Systems-Technology-and-Design%29-138682/13766844/

Job Descriptions

• Handle food and beverage preparation.
• Maintain and upkeep kitchen equipment.
• Handle cleaning of dining area, kitchen and storage area.
• Carry out stewarding duties (in the absence of a dishwasher).
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to

Job Requirements

• Minimum secondary school education.
• At least 1-year relevant experience working in the kitchen.
• Team player
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

Full time & Part time are welcome to join.

Job Description

- Organize Company/branch events and meetings
- Keep track of Company SOPs and documentations
- Prepare and keep track of agreements, letters, memos
- Manage Tenancy matters
- Perform Medisave, CHAS and AIA/IHP claims online, tally payments and present report on monthly basis
- Prepare reports for analysis and planning
- Prepare fee statements for doctors
- Process invoices and claims
- Calculation of staff working hours and management of leave records for staff
- Handle queries from accountant and branch staff
- Filing/scanning
- Other projects or administrative duties as assigned

Requirements
- Required traits: meticulous, organized, responsible, willing to learn, high integrity
- At least 2 years of experience preferably in admin and accounting
- Basic accounting knowledge and experience
- Proficient in MS Office especially MS Excel skills and comfortable learning new software
- Work well with deadlines
- Good time management
- Able to work with a sense of urgency
- Good interpersonal and communication skills
- Able to work well both independently and as a team player

Benefits
- 5 Days work.

- Convenient working location, office at Sunset Way.

- Team Performance Bonus

- Medical/Dental Benefit

- Annual Leave

Assistant Restaurant Manager

Working Day: 5 Days work week

Working hours to be discussed during interview

$2500- $3000 (depends on experience) + monthly Performance Incentive

Island-wide except west (to be discussed during interview)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• Investigate and resolve complaints concerning food quality and service.
• Assist in dishwashing duties when dishwasher absent
• Perform other duties as assigned by management.

REQUIREMENT

• Require to work on rotating shift basis which include weekends and public holidays.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Roles & Responsibilities:

1. Develop publicity strategies on social media (such as Xiaohongshu, FACEBOOK, etc.), support A Plus's Future Strategic Profile.
2. Conduct research to identify new markets and customer needs.
3. Arrange business meetings with prospective clients.
4. Promote the company’s products/services addressing or predicting clients’ objectives.
5. Prepare sales contracts ensuring adherence to law-established rules and guidelines.
6. Provide trustworthy feedback and after-sales support
7. Build long-term relationships with new and existing customers
8. Develop entry level staff into valuable salespeople.

Job Requirements:

1. Bachelor's Degree in Sales & Marketing, IT, Business Administration or closely related field from recognized educational institution.
2. Excellent leadership, communication, sales, and customer service skills.
3. Business Development experience with good networks and experience.
4. Computer literacy and good organizational skills.
5. Strong creative thinking and problem-solving skills.
6. The ability to work under pressure and handle stress.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.