Job Responsibilities:
• Greeting and welcoming visitors in a professional manner.
• Managing appointment bookings and schedules.
• Handling customer inquiries via calls, emails, and in person.
• Resolving customer concerns promptly and professionally.
• Maintaining a clean, organized, and welcoming front office environment.
• Assisting with basic administrative tasks as needed.
Requirements:
• Strong communication and interpersonal skills.
• Prior experience in customer service or front office roles is an advantage.
• Positive attitude and ability to multitask.
• Good command of English and Chinese is required; Additional language is an asset.
• Excellent problem-solving skills and the ability to handle challenging situations calmly.