Company Description

Tembusu Medical Group is a new and young home-grown primary care group founded by local doctors, with aspirations to provide affordable and accessible healthcare to all.

Role Description

This is a full-time on-site role as a Clinic Assistant at Tembusu Medical Group in Singapore. As a Clinic Assistant, you will be responsible for assisting in patient care, managing appointments, maintaining medical records, and ensuring the smooth operation of the clinic.

Roles and responsibilities include:

• Handle registration of patients and schedule appointments
• Dispense medicine and collect payments
• Answer patients' enquiries
• Process online medical claims
• General housekeeping of the clinic and management of consumables inventory
• Any other duties assigned by Managing Doctor or Clinic Manager

Expected hours: 42 hours per week, inclusive of 2 weekday nights, 1 weekend half day

Work Location: In person

Qualifications

• Excellent communication and interpersonal skills
• Organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Basic knowledge of medical terminology and procedures
• Proficiency in computer skills for managing electronic health records
• Previous experience in a primary care clinic setting is a plus

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• West ( Have Island wide Pick Up Point! )

PICK UP POINTS ( MRT ) :

West

• Boon Lay
• Jurong EastChoa Chu Kang

North

• Woodlands

Northeast

• Serangoon

East

• Paya Lebar
  Tampines

South

• Harbourfront

JOB REQUIREMENTS:

• Min N level
• Have some call center experience
• Able to process order is plus point
• Can commit at least 1 Year to Long Term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Provide technical support to operating staff in theatre during surgery
• Support sales during in service to nurses
• Scrub support for surgeons during operation

Requirements:

• Min 1 to 2 years of AU / OT nursing experience
• Min Diploma in nursing

Office hours 5.5days

NO ON CALL NEEDED!

Interested candidates, please forward your resume to [email protected]

Consultant: Cindy Wong Xinyi (R2095121)

Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

1. Surgical Support:Assist the surgical team during procedures by providing the necessary instruments and supplies.
   Ensure all surgical instruments and devices are sterile, functional, and ready for use.
   Hand surgical instruments to the surgeon and assist in other ways, such as suctioning or applying dressing, as required.
   
2. Instrument Management:Set up the operating room with appropriate instruments, sterile drapes, and supplies prior to surgery.
   Maintain the cleanliness and sterilization of equipment and instruments according to hospital protocols.
   Manage inventory and ensure the availability of necessary medical supplies.
   Clean and prepare instruments post-surgery for re-sterilization.
   
3. Sterility and Infection Control:Maintain a sterile field during surgeries, ensuring all instruments and supplies are free from contamination.
   Follow strict protocols to reduce the risk of infections or cross-contamination.
   Ensure the operating room is clean, safe, and compliant with health regulations.
   
4. Equipment Handling and Maintenance:Handle medical equipment, including devices produced by Smith & Nephew, ensuring that it is functioning properly before and during the procedure.
   Assist in the setup and operation of specialized surgical equipment (e.g., robotic systems, advanced surgical tools).
   Troubleshoot and alert senior staff to any issues with equipment functionality.
   
5. Documentation and Record-Keeping:Maintain accurate records of surgical equipment used, ensuring that all instruments are accounted for before and after surgery.
   Document any incidents or issues that arise during the procedure.
   
6. Collaboration and Communication:Work closely with surgeons, nurses, and other medical professionals to ensure smooth surgical procedures.
   Communicate effectively regarding surgical equipment, instruments, and any issues that may arise during surgery.
   
7. Adherence to Regulations and Standards:Adhere to company guidelines, industry standards, and safety protocols.
   Comply with local regulatory standards and healthcare requirements.
   
8. Training and Development:Stay updated on new surgical products and techniques, especially those related to Smith & Nephew devices.
   Participate in ongoing training to improve skills, knowledge of products, and compliance with new safety guidelines.
   

Requirements

• Nurses with prior experience in scrubs or Operating theatre

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Core Responsibilities:

• Bakery: Demonstrate knowledge of baking techniques and processes; follow recipes as required.
• Pastry: Understand pastry techniques and applications; follow recipes accurately.

Requirements:

• 2 to 3 years of experience in kitchen settings, familiar with kitchen equipment.
• Diploma or certificate in pastry or a related field.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders (via hotline). Document and record customer details

• Conduct outbound calls to follow up on issues/orders to ensure customer satisfaction

• Resolve customer queries as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Liaise with respective operations team for issues, follow-up and actions

Requirements:

• Provide high service levels to the respective customers and clients.

If you are interested in any of the positions, do kindly drop your most updated resume to

[email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description

• Monitor patients and take vital signs
• Provide basic wound care and administer medication
• Document patient information
• Counsel patients and their families
• Prepare reports and refer patients to specialists if needed
• Complete other assigned tasks as required

Requirement

• Nitec in Nursing
• Valid SNB

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Create and implement systems and equipment procedures for manufacturing facilities
• Monitor and evaluate equipment and processes in real time
• Map out workflows and identify areas for improvement
• Lead the team that executes new ways to decrease costs and enhance efficiency
• Use data to make recommendations for operational improvements

Requirements

• A bachelor's degree in a relevant field
• The ability to think logically and look at problems from multiple angles.
• Knowledge of manufacturing, processing, and production.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Salary: up to $2300

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: One North

Job Description:

• Perfume compounding and material selection as per formulation.

• Updating compounding information in the Electronic Lab Notebook.

• Ensuring clean tools are used for weighing.

• Preparation for odor evaluations.

• Maintaining End-to-End (E2E) service of material management.

• Supporting the shipping of compounded materials with complete shipping documents.

• Operating and maintaining the Contexa robot.

Job Requirements: Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

<✏️World's Leading Marketing Service Provider, Global Leader with Proven Track Record>

Job Responsibilities:

• Attend to patients courteously upholding quality service standard
• Perform triage and registration
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Chaperoning doctor for patient examination
• Assist to prepare and dispense medication
• Top up medications and assist in stock taking as required
• Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
• Any other duties as required

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Scope-

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations (verification of guest identity, issuing of room keys etc.)
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay (hotel facilities, route to the nearest train stations, tourist attractions etc.) and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Compile and file reports.
• Maintain an acceptable standard of personal grooming and hygiene at all times
• Assist in making reservation after room reservation office is closed.
• Take on other duties within reasonable scope as assigned.
• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
• Adhere to Personal Data Protection Act.
• Working knowledge of the Hotel Property Management System (Infor HMS) and Hotel key encoding system.
• Ensure familiarity with the Hotel fire alarm and evacuation procedures.
• Enforce Hotel security and anti-vice procedures.

Salary & Remuneration-
Basic Salary S$2750

+ Monthly Allowances
+ Monthly Performance Incentive (T&C applies)

Job Requirements-

• Possess min. NITEC/Higher NITEC
• Well-groomed and possesses a cheerful disposition
• A passion for delivering exceptional levels of guest service
• Ability to stand and walk frequently throughout the work shift
• Able to work on rotational shifts, weekends and public holidays

Working Hours-
5 days per week / Rotating Shift

Day Shift: 7:30am - 7:30pm
Night Shift: 7:30pm - 7:30am

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)

• Well Established Company
• Basic $2000 - $2500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• Loading/unloading of goods
• Perform physical receiving and quality check of incoming goods
• Receiving and issuing of raw materials
• Responsible for day-to-day warehouse operations which include receiving, labelling, put away to storage location, picking and packing of orders for shipment
• Maintains proper housekeeping in the warehouse
• To perform any other ad hoc duties as and when being required

Job Requirements:

• Possess minimum GCE ‘N’ Level qualification
• Candidate without or with lesser experience are welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

Requirements

• Min N / O level
• No exp needed, training provided

$12 / hour

Healthcare indusry

*Shift 1: 7am-4.30pm

Shift 2: 8:30am - 6pm

Shift 3: 11am-8.30pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Administrator (Logistics & Procurement Support)
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon – Thu (8.30 AM-6 PM); Fri (8.30 AM-5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming phone calls and email enquiries.
• Attending to office visitors.
• Manage and refill office supplies when required.
• Processing of Purchase Requisition and issuance of Purchase Order.
• Booking Customers’ Purchase Orders and informing Finance for invoicing.
• Handle Internal Billing.
• Assist the Logistics team in the preparation of shipping documents, including sourcing and liaising with freight forwarders.
• Updating, monitoring, and generating reports.
• Communicate and negotiate with vendors, suppliers, and contractors.
• Liaise with other departments and regional offices.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE A-Level or equivalent.
• At least 1-2 years of relevant experience is preferred.
• Good communication skills and multitasking abilities.
• Proficiency in MS Office (Word, Excel, and PowerPoint).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67670 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Assist in school’s General Office operations such as answering phone calls/walk-ins in a timely manner; taking and relaying messages where necessary
• Attend to sick/injured students, ensuring such cases are recorded in the office log book
• Assist in office administration matters and clerical work, including receiving, sorting and distributing daily mail /deliveries /posts/ couriers, maintaining a log book.
• Maintain the tidiness and cleanliness of the Reception Area at all times
• Any other duties as assigned by the P/VPs/HODs/AM

Work Schedule:

• Salary: Up to $2390
• Contract Period: 2 Jan 2025 to 31 Dec 2026
• Nearest MRT: Admiralty
• Working days: Mon to Fri
• Working hours: Mon to Thurs: 7:00 am to 4:15 pm, Fri: 7:00 am to 3:45 pm

*Inclusive of 45mins lunch break

*Working Hours depending on school's schedule

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Full GCE ‘O’ Level Certificate or its equivalentStrong interpersonal and communication skills
• Good communication and inter-personal skills
• Familiar with the use of computers and relevant software applications including Microsoft Excel, Word etc
• Has relevant working experience in service-related industry such as customer service, retail etc
• Should preferably has some experience working with children or in a school environment

EA License No.: 96C4864

Reg. No.: R24121728

Human Resource Executive

Job Responsibilities:
• Liaise with Institutional HR for necessary instructions & documents required for payroll processing.
• Perform monthly payroll computation of various cost centers.
• To be involved in month-end closing and accounts reconciliation.
• Process employees' claims, IR8A, and all other related tax forms and filings.
• Responsible for CPF contribution/refund.
• Attend to enquiries from employees.
• Handle ad-hoc activities as and when requested.

Job Requirements:
• At least 5 years relevant payroll experiences
• Diploma in any discipline
• Meticulous with an eye for detail
• A team player with a positive attitude and customer-oriented mindset
• Strong interpersonal, communication, and analytical skills
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

• Data Entry / Admin Support
• Customer Service
• Coordination
• 3 Months Contract

The Role:

• Perform data entry on customer information
• Follow up with colleagues & customers, to ensure completeness of refund processing
• Monitor status of refunds to customers
• Track and tabulate reports of work progress
• Adhere to SLA
• Any other ad-hoc duties as assigned

The Person:

• Proficiency in Microsoft Excel, Words & Outlook
• IT savvy and keen to learn new software that will be taught on the job
• Independent, meticulous & accurate
• Good communication & interpersonal skills
• Able to commit for 3 months

Other Information

• Location: Tanjong Pagar
• Working Hour: Mon - Fri, 8.30am - 6pm
• Salary: $2200 per hour

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Scope:

• To handle cases with family and marital issues
• To run group work and programme for couples undergoing through divorce
• To run group work and programme for children whom parents are undergoing through divorce
• To complete all administrative tasks required for casework and counseling
• To be involved in setting up structures and processes within the department when necessary
• To lead ad-hoc tasks and projects by the agency when required
• To be able to work with partners and stakeholders when required
• To manage critical incidents and risks when it occurred within cases
• To provide field supervision for students on placement

Job Requirement:

• Min Degree in Social Work / Major in Social Work or Post graduate diploma in social work
• Able to start work immediately or within a short notice
• Open to handle family cases and going for house visits

Interested candidates do submit your application to [email protected]
Attn: Wendy Khoo Hui Wen (R1761665)
Recruit Express Pte Ltd (99C4599)

Roles & Responsibilities:

• Responsible for collateral calls / recalls relating to Credit Support Annex and Global Master Repurchase Agreement
• Ensure timely and accurate payments/receipts of cash
• Investigates collateral disputes/ discrepancies and ensure that such disputes/ discrepancies are promptly resolved.
• Ensure all collateral calls to counterparties are made within Notification Time
• Perform portfolio reconciliation as well as investigate and resolve disputes
• Provide assistance to Legal in the review of collateral agreements during negotiation phase
• Manage the set-up of new collateral agreements and accounts
• Ensure escalation process and management reporting in place
• Attend to internal and external customers' queries
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Drives process improvement and system automation.
• Update test result in Jira User Stories.

Requirements:

• Good knowledge in treasury products or processing, project management and project management tool, Jira
• Good written and oral communication skills and able to interact with people at various levels
• At least 1 year of relevant experience in Collateral Management and/or Collateral agreements such as ISDA Credit Support Annex & Global Master Repurchase Agreement preferred

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

About the job Middle Office Operations Specialist

Middle Office/Operations Specialist

We are looking for candidates with exceptional skills and an interest in developing a career in financial services/asset management to gain an in-depth understanding of how the hedge fund industry works. The successful candidate will work closely with our investment team to provide quality operational support to a complex and fast growing hedge fund investment business.

Key Responsibilities:

• Daily Operations: Perform daily trade capture and reconciliation, ensuring accuracy and timeliness in settlement processes.
• Stakeholder Communication: Liaise with both internal teams and external brokers to resolve trade issues by end of day (T+0), ensuring timely resolutions.
• P&L Preparation: Assist in preparing daily P&L reports, as well as finance and accounting-related duties, ensuring financial data integrity.
• Margin Call Management: Research and respond to margin calls from external brokers, maintaining accurate records and responding promptly.
• Payments & Settlements: Oversee and ensure that G10 and onshore payments are released accurately and on time, following operational procedures.
• Month-end: Assist with month-end closing and NAV cut
• Process Improvement: Apply project management and problem-solving skills to develop and implement initiatives aimed at improving operational efficiencies and enhancing risk controls in response to regulatory changes.
• System Enhancements: Collaborate with internal and external teams to design and implement front-end to back-end system improvements. Participate in user acceptance testing (UAT) and system configuration as needed.
• Static Data Management: Configure and maintain static data to ensure seamless integration across systems.
• Ad-Hoc Responsibilities: Take on a range of day-to-day operational duties as required by the team.

Qualifications / Ideal Profile:

• 3-5 years of experience working in operations or middle office functions, ideally within a buy-side firm.
• Strong understanding of trade capture, lifecycle management, settlement, reconciliation, and margin call processes.
• Proactive, self-motivated, and capable of managing multiple tasks efficiently in a fast-paced environment.
• Coding skills in VBA, Python, or other programming languages are highly preferred, with a strong ability to automate processes and work with data.
• Experience with Azure SQL database management is a plus.
• Strong communication and interpersonal skills, with the ability to bridge communication gaps between trading and technology teams.
• Experience or familiarity with financial derivatives will be an advantage.
• Proficient in office IT software, including Excel.
• Excellent attention to detail and organizational skills, with a focus on accuracy and meeting deadlines.
• A willingness to learn and support a range of business management activities, including investment, research, finance, operations, and compliance.

About The Company

Modular is a dedicated Asian macro hedge fund manager based in Singapore. The firm exists to meet investors needs for stable, uncorrelated and absolute returns through different market cycles and to offer hedge fund investors greater exposure to Asia.

Qualified Candidates are strongly advised to submit an application via the Join Us page on our website at https://www.modularam.com/

• To support and to ensure smooth daily office operations and HR tasks.
• Manage day-to-day office operations , including office leasing, meeting coordination, reception, procurement, and file management.
• Support human resource for local employees, including tasks related to attendance, payroll, benefits, and insurance.

Job Requirements:

• Degree holder
• Minimum 3 years of experience in Office Management
• Basic HR knowledge will be helpful
• 5 days work week (Hybrid - 4days office + 1 day work from home)
• Work location at Amoy Street
• Mandarin speaking - to communicate with chinese associates
• Salary $4000 - $7000 (depends on experience)

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description

a) Perform customer facing tasks such as answering and directing phone calls, providing information and services and attending to walk- in enquries/ requests from students, visitors, parents and suppliers in the General Office (this include going to the classrooms to bring the pupils down to the General Office or vice versa);

b) Manage lost and found items;

c) Managing sickbay records and taking care of medically unwell students, providing basic first aid to injured students, liaising with students and their parents/guardians;

d) Manage delivery of items (such as label the items, updating records, bring the delivery man to the storage place, follow up with items e.g. delivery orders);

e) Perform simple administrative and office work (e.g. prepare/verify information/documents, scanning/ faxing/ photocopy/ laminiating documents, managing records); and

f) Assist teachers in prepare teaching materials.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment to identify opportunities for the SMU community, focusing on university partnerships.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.
• Develop assessment frameworks and other rubrics to inform IO's strategic engagement plans.

• Post-graduate qualifications or Bachelor Degree in International Relations, International Marketing or fields of study with a global-orientation.
• 6 years experience in the international education sector or working on cross-cultural exchanges at the people-to-people level, or in similar field of work.
• Proven high level skill in partner and project/event management working with diverse teams and across cultures to achieve objectives, as well as in business development, analysis and cultural appreciation of foreign countries/markets.
• Experience in growing and developing partnerships in the Americas, Europe and Asia, and/or background in data analysis and assessment would be considered favourably.
• Strategic and analytical thinker
• High level of written and oral communication skills.
• Meticulous with an eye for detail and keen appreciation of good documentation.
• Ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Queenstown MRT

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)