• Salary range: S$ 3,600 – 4,300
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Responsibilities:

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Strong in communication skills and a team player.
• Attend site visit for tender briefing if necessary.
• Interpretation of tender specifications, client requirement, drawings and any other relevant documents.
• Assist in preparation of documentation for the tender submission purpose.
• Liaise with suppliers and contractors to get proposals/quotations and carry out evaluation.
• Strong in communication skills and a team player.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:

  - Liaises with outsource partners supporting the HPC service, quality assurance, service improvement, monitoring of fulfilment rate, incident reporting and feedback management.

  - Processes the Eligibility Assessment (EA) forms and other relevant documents submitted by clinicians in a timely manner, and submits the materials to the outsource partners to ensure seamless communication.

  - Work closely with outsourced partners to provide patient information and facilitate the scheduling of visits.

  - Contacts HPC clients to address their queries or concerns, including complaints and feedback.

  - Maintains a database of all HPC referrals and admitted HPC clients.

  - Ensures billing reports for partners are accurate before payment.

  - Submits attendance information to the ILTC portal for service subvention claims.

  - Support the Executive in managing and implementing any changes to HPC's service requirements.

• Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:

  - Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)

  - Financial counselling estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.

  - Consent for the use of Personal Data.

  - Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc

  - Rostering and oversight of HPC staff schedules, fulfilment and performance.

  - Support other administrative services such as home medical, home therapy or home nursing, call centre, referral submission and surgical store when required.

• To undertake any other duties as requested by the said reporting officer.

• GCE ‘O' / ‘A' Levels or Diploma
• Minimum 3-year experience in administrative work. Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office
• Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted

Job Description & Requirements

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

Location: Bukit Merah Or Jurong East

Therapy Assistant

We are looking for a motivated and compassionate Therapy Assistant to join our healthcare team. The Therapy Assistant will provide essential support to therapists in delivering high-quality care before, during, and after therapy sessions. You will assist in various therapy disciplines, including speech therapy, occupational therapy, and physiotherapy, while also ensuring that the department's administration and operations run smoothly.

In this role, you will also be responsible for maintaining therapy facilities and equipment, ensuring they are in good working order, and participating in ongoing learning opportunities to further your professional development.

Key Responsibilities:

• Prepare clients, materials, and equipment for assessments or therapy sessions.

• Assist therapists in carrying out therapist-prescribed exercises and program activities, including group therapy.

• Conduct basic or routine group therapy sessions under the supervision of therapists or associates.

• Provide assistance during client assessments and treatments.

• Communicate relevant information from therapy sessions to therapists and associates.

• Support specialty therapy areas and specialized clinical programs as instructed by therapists.

• Administrative and Program-Related Duties:

• Maintain inventories of therapy equipment and supplies.

• Ensure cleanliness and safety in therapy areas, including the gym and activity rooms.

• Assist with housekeeping duties, ensuring equipment is well-maintained and organized.

• Follow infection control procedures to maintain a safe environment for clients and staff.

• Perform basic data entry and other administrative tasks as required.

• Engage in ongoing training and education to enhance client care standards.

Job Requirements:

• Minimum GCE O-Level.

• Experience in a healthcare setting is an advantage.

• Strong service orientation with empathy and active listening skills.

• Good interpersonal communication skills.

• A team player who works well with others.

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Job Description:

- Incharge of cooking, stall manning.

- Dishwashing, manning cashier.

- Stall clean up upon closing.

- Stock ordering.

Requirements:

- Able to work OT and shift duty.

- Rest day on weekdays.

• Diploma in Accountancy or equivalent.
• Responsible for AR, AP, GL, GST etc (low transactions).
• Handle Monthly Vessel Disbursements.
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Meticulous, good initiative, friendly and responsible.

Roles & Responsibilities

Job Description & Requirements

· Issue invoices & email to customers

· Release AWB to Coload/Export on request

· Request of AWB when stocks low

· Monitoring, updating & recording of AWB inventory

· Cost checking of invoices from Airlines and cargo agents

· Process vendor invoices and payment vouchers

· Follow up with vendors for refunds and dispute

· Follow up with customers for payment and any dispute

· Ensure monthly closing of AP, AR and generated report on timely basis

· Bank reconciliation and Gst F5

· Pass Journal entries

· Ad-hoc duties assigned by Manager as & when required

Schedule:

• Monday to Friday , 08:30 to 17:30 Hours
• Alternate Saturday, 08:00 to 12:00 hours

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

Delivery Driver cum Store Assistant

Job Responsibilities:

Warehouse & Delivery

Pick and pack of goods for delivery.

Arrange timely collection / delivery of goods to customers.

Maintain inventory accuracy and conduct regular stock check.

Assist in all other ad-hoc warehouse duties when assigned.

Perform despatch work assignments, collect/send documents to bank, collect BL from Shipping/Forwarder company anywhere in Singapore

Requirements:

Must have Singapore class 3 driving License

Forklift license will be advantage

Experience with warehousing/ Container Unloading/ Order Picking and Upkeeping of warehouse

Good interpersonal and communication skills, able to write and converse in English.

Able to maintain good discipline and work conduct during assignment.

- Able to display politeness, positive attitude and behaviour towards customers and colleagues.

- Willingness to work on shift patterns and weekends will be an added advantage

Well-versed with Singapore roads and locations.

Able to carry heavy goods

Job Responsibilities

• Operate production machinery and perform basic troubleshooting
• Account for the finished goods produced
• Calculate production waste
• Basic warehousing and stock taking responsibilities
• Housekeeping duties
• All other duties assigned as deemed necessary for the operation of the warehouse

Job Requirements

• Minimum N level qualification
• 1 year working experience in warehouse/retail environment preferred
• Detailed and meticulous
• Ability to organise and prioritise
• Adaptable and flexible
• Responsive and resourceful in a fast-paced environment

Welfare and Benefits:

• Daily Meal Allowance
• Bi-Monthly Incentives
• 13 Month Salary
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding

• Opportunities for professional growth
• A collaborative and diverse work environment.

About Our Client

A leading global financial institution renowned for its expertise in investment banking, securities, and asset management.

Job Description

• Provide full secretarial and administrative support to leaders and team.
• Share responsibilities with team members handling phone-related tasks.
• Coordinate and schedule complex meetings, as well as phone and video conference calls.
• Manage a high volume of incoming calls; handle call placement, screening, and routing.
• Take detailed and accurate messages.
• Maintain and organize busy calendars, prioritize meeting requests, and manage related logistics.
• Arrange travel bookings and process expense reports promptly.
• Ensure compliance with company policies and guidelines.
• Perform general administrative tasks, including time entry, copying, scanning, archiving, and other ad hoc assignments as needed.

The Successful Applicant

• Has 5 years of relevant secretarial and administrative experience in the financial services industries.
• Possesses strong business accumens, organisation and attention to details.
• Strong analytical skills, interpersonal skills, and a professional attitude.
• A strong team player with the ability to handle multiple tasks efficiently under tight deadlines in a fast-paced environment
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint) and Zoom

What's on Offer

The role offers the opportunity to work in a team-oriented environment, gaining valuable experience in administrative support, communication, and event coordination.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-112024-6595927

Phone number

+65 6533 2777

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Provide support to RMs on day to day operational and administrative support includes:

• KYC review, account opening, documentation, credit conditions monitoring, loan drawdown/rollover, loan and credit- related matters etc.
• Assist in daily interactions with clients on various matters
• To ensure contactability by clients during office hours even when RMs are out of office
• To assist Corporate Banking Dept and RMs in other credit-related tasks like preparation of statistics and reports and keep records of customer information updated.

Requirements:

• Degree Holder with 1-2 years of corporate banking related experience
• Experience in corporate loan and credit administration and KYC process
• Diligent, responsible, take work seriously and can take self-initiatives to support RMs and communicates well to handle corporate client-related supportive and administrative matters

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

Key Responsibilities:

1. Conduct site survey using leica total station and specialized software: autocad, microsoft office, microsurvey and related ones.

2. Assist site surveyor to capture data with site survey works (Shipyard).

3. Analyze data and provide with basic reports which satisfy client needs.

4. Understand engineering drawings and coordinates with site engineers and comply with safety rules.

5.Any other tasks assigned by management during projects going on.

Reporting to the Centre Manager, the Admin Assistant will perform administrative and customer service support for security, carpark, fire safety, equipment maintenance, and other projects. Complete records, reports and other duties as required and assigned.

Responsibilities:

• Reporting to the Centre Manager, the Admin Assistant will perform administrative and customer service support for security, carpark, fire safety, equipment maintenance, and other projects.
• Complete records, reports and other duties as required and assigned.
• Receive residents, visitors, tenants, contractors, workmen, etc. and provide directions and general assistance.
• Perform all office administrative duties, including filing of all correspondences, storing and retrieval of old files and records and keeping and updating tenant records.
• Receive telephone calls and direct callers to the appropriate officers and provide available information, where required.
• Assist in compilation of monthly and quarterly reports and to ensure timely submission.
• Preparation of circulars, letters, reports and other documents assigned expeditiously.
• Catalog and keep records of all necessary information, documents, etc.
• Making requisition of management office stationery and maintain inventory.
• Handle all inward and outward correspondences.
• Manage all facilities’ booking.
• Other administrative support and ad-hoc duties as assigned.

Requirements:

• N/ O levels or other relevant professional certification.
• Experience in Property Management/ Real Estate industry is a strong advantage.
• Good interpersonal and communication skills
• Meticulous to ensure administrative accuracy
• Well versed in Microsoft Office
• Open to work 5.5 days

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

ASSISTANT MARKETING MANAGER

Reporting to the Head of Product Management and Asia Pacific Regional Marketing, you will be responsible for:

Job Scope

• Manage the regional partner's program, including planning annual sales targets, promotions, marketing plans and partner conferences.

• Work closely with the commercial team to develop and execute the in-country marketing

plan (sell-in/sell-out, branding, stocking promotion, etc)

• Develop consumer communication toolkits and deploy/guide partners for execution.

• Deliver omnichannel customer engagement campaigns by conducting consumer research to develop a qualified brand concept and understand consumer preferences.

• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing.

• Responsibile for e-Commerce store set up and sale.

Requirements

• Degree in Marketing and/or Business.

• Proven track record in partner programs, consumer engagement, social media and e-Commerce.

• Demonstrate experience developing multiple distribution channels and agency management.

• Strong commercial outlook with the ability to drive revenue growth through marketing.

• Excellent forward-thinking, strategic and analytical capability or skill set.

• Works extremely well as a team member and excels as an individual contributor.

• Strong negotiation and relationship management skills.

• Traveling is required

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the clinic system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• SNB and BCSL Valid
• Able to draw blood

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Strategic Planning Coordinator

Location: Hospital, Jurong East
Salary: $5,000
Duration: 17 Mar 2025 - 16 Sep 2025
Working Hours: Mon to Fri, Office Hours

Job Scope:
Support the CEO in driving key transformation initiatives including people, health academy, care model, and innovation. Key responsibilities include strategic planning, goal-setting, facilitating meetings, change management, and overseeing successful implementation of initiatives across the organization.

Responsibilities:

• Coordinate logistics for meetings, including agenda, materials, and facilitation.
• Collaborate with CEO and leadership to refine transformation strategies.
• Conduct research and develop strategic plans for each transformation area.
• Set SMART goals for workgroups and monitor progress.
• Develop KPIs to measure success and ensure alignment with organizational objectives.
• Manage change, track progress, and resolve issues.
• Engage employees through feedback sessions to improve implementation.
• Communicate transformation progress to stakeholders and promote new initiatives.

Requirements:

• Degree from a recognized institution
• Min. 2 years of experience in administrative roles, particularly in project coordination.
• Project management or healthcare industry experience preferred.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Home Care Nurse - Chronic Illness & Palliative Care

Position: Home Care Nurse
Salary: $3,000 - $5,200
Working Hours: Monday to Friday, Office Hours
On Call: One Saturday every 2 months (with a day off in lieu)

We are looking for dedicated and compassionate Home Care Nurses to join our team and provide essential care to chronic ill and palliative patients at home.

Key Responsibilities:

• Perform home visits to assess and manage chronic ill/palliative patients.
• Conduct nursing assessments and coordinate with doctors for medical evaluations and follow-up visits.
• Monitor patient medication adherence and compliance with doctor-prescribed treatments.
• Perform critical nursing procedures such as wound dressing, catheter insertion, naso-gastric tube insertion, and care of medical tubing.
• Develop and implement nursing care plans and suggest new measures for patient management.
• Educate caregivers/families on essential nursing procedures to ensure continuous care at home.

Requirements:

• Minimum Diploma/Degree in Nursing.
• At least 2 years of specialized training in Onco, Home Care, Palliative Care, Geriatrics, or IPW.
• Ability to work independently with minimal supervision.
• Experience in managing 3-5 cases per day on average

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Home Care Nurse - Chronic Illness & Palliative Care

Position: Home Care Nurse
Salary: $3,000 - $5,200
Working Hours: Monday to Friday, Office Hours
On Call: One Saturday every 2 months (with a day off in lieu)

We are looking for dedicated and compassionate Home Care Nurses to join our team and provide essential care to chronic ill and palliative patients at home.

Key Responsibilities:

• Perform home visits to assess and manage chronic ill/palliative patients.
• Conduct nursing assessments and coordinate with doctors for medical evaluations and follow-up visits.
• Monitor patient medication adherence and compliance with doctor-prescribed treatments.
• Perform critical nursing procedures such as wound dressing, catheter insertion, naso-gastric tube insertion, and care of medical tubing.
• Develop and implement nursing care plans and suggest new measures for patient management.
• Educate caregivers/families on essential nursing procedures to ensure continuous care at home.

Requirements:

• Minimum Diploma/Degree in Nursing.
• At least 2 years of specialized training in Onco, Home Care, Palliative Care, Geriatrics, or IPW.
• Ability to work independently with minimal supervision.
• Experience in managing 3-5 cases per day on average

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Novena Hospital

Working Hours: 5.5 days/week

Responsibilities:

• Provide nursing care for eye clinic patients.
• Assist with eye exams, treatments, and post-op care.
• Monitor vital signs and administer medications.
• Maintain patient records and clinic cleanliness.
• Support the clinic team in daily operations.

Requirements:

• Valid Enrolled Nurse license in Singapore.
• Experience in eye care or related fields is a plus.
• Good communication and patient care skills.
• Able to work weekends (Saturdays).

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibility:

• Provide education and counseling to expectant mothers on the techniques of breastfeeding.
• Work together with other healthcare providers to ensure coordinated care for mother and baby.

Requirements:

• Minimum Diploma in nursing
• Nurses with lactation consultation experience, preferably with IBCLC cert or advanced diploma in midwifery or with post-natal ward experiences

Working hours:

2 to 3 days Ad-hoc assignment.

Any days from Mon to Sunday

8am to 530pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Job Purpose

• To assist Cardiac, Thoracic and Vascular Surgery department (CTVS) surgeons in facilitating the coordination of pre-operative and post-operative workflow of all surgery patients.

Job Responsibilities

• Provision of all pre-operative matters and be the point of contact for patients going for surgery and after clinic consultation.
• Prepare and educate patients on what happens before, during and after surgery.
• Detailed and comprehensive counseling for the type of surgery involved, and consumables and implants used.
• Assist to coordinate the listing of the patient’s surgery based on the joint assessment with the surgeon of the patient’s condition.
• Answer patient queries on the surgery.
• Coordinate pre-admission planning and provide counselling to patients and relatives.
• Collaborate with operating theatres (Main OT, Medical centre OT, Kent Ridge OT, Angiography centres and Diagnostic imaging centre) in listing of surgical procedures with optimization of surgeons’ and theatres’ resources and time management.
• Works with Vascular specialty nurse (Vascular Access) to ensure seamless patient coordination for clinic visits and procedures.
• Assist surgeons in ensuring prompt referrals are done.
• Facilitate smooth workflow between outpatient clinics, wards and operating theatres to assist patient flow (including polyclinic referral cases).
• Assist vascular division head to ensure that junior doctors rotated through the division are kept updated on requirements and information related to the division. Example: surgical codes and workflow of listings of patients.
• Assume any additional responsibilities as assigned by Vascular Surgeons and Case Manager of the Department of CTVS including but not limited to:
• Take minutes for monthly Vascular Division meeting and ad hoc Vascular meetings.
• Morbidity audits.
• Assist surgeons to keep track of workload numbers.
• Support events/ seminars for CTVS when required.
• Work with aortic database entry staff for proper tracking and collection of peri-operative data.

Requirements

• Min Degree in Nursing
• Min 2 years of nursing experience
• Nurses who are keen in adminstrative duties are welcome to apply
• Nursing experience in Operating Theatre/ Intensive Care Unit in an acute or private hospital has an advantage.

Mon to Fri, office hours

$4K to $5.5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Purpose

• To assist Cardiac, Thoracic and Vascular Surgery department (CTVS) surgeons in facilitating the coordination of pre-operative and post-operative workflow of all surgery patients.

Job Responsibilities

• Provision of all pre-operative matters and be the point of contact for patients going for surgery and after clinic consultation.
• Prepare and educate patients on what happens before, during and after surgery.
• Detailed and comprehensive counseling for the type of surgery involved, and consumables and implants used.
• Assist to coordinate the listing of the patient’s surgery based on the joint assessment with the surgeon of the patient’s condition.
• Answer patient queries on the surgery.
• Coordinate pre-admission planning and provide counselling to patients and relatives.
• Collaborate with operating theatres (Main OT, Medical centre OT, Kent Ridge OT, Angiography centres and Diagnostic imaging centre) in listing of surgical procedures with optimization of surgeons’ and theatres’ resources and time management.
• Works with Vascular specialty nurse (Vascular Access) to ensure seamless patient coordination for clinic visits and procedures.
• Assist surgeons in ensuring prompt referrals are done.
• Facilitate smooth workflow between outpatient clinics, wards and operating theatres to assist patient flow (including polyclinic referral cases).
• Assist vascular division head to ensure that junior doctors rotated through the division are kept updated on requirements and information related to the division. Example: surgical codes and workflow of listings of patients.
• Assume any additional responsibilities as assigned by Vascular Surgeons and Case Manager of the Department of CTVS including but not limited to:
• Take minutes for monthly Vascular Division meeting and ad hoc Vascular meetings.
• Morbidity audits.
• Assist surgeons to keep track of workload numbers.
• Support events/ seminars for CTVS when required.
• Work with aortic database entry staff for proper tracking and collection of peri-operative data.

Requirements

• Min Degree in Nursing
• Min 2 years of nursing experience
• Nurses who are keen in adminstrative duties are welcome to apply
• Nursing experience in Operating Theatre/ Intensive Care Unit in an acute or private hospital has an advantage.

Mon to Fri, office hours

$4K to $5.5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

- Permanent

- $2800 - $3400

- Mon to Fri: 9am-6pm

- Toa Payoh

We are seeking a highly motivated and experienced Customer Service Executive cum Trainer to join our dynamic team. The ideal candidate will serve as the primary point of contact for tenants residing in properties managed by our company, ensuring a seamless experience through prompt and clear communication. In addition to handling customer queries, this role will also involve delivering training sessions aimed at improving customer service processes and skills within the team.

Responsibilities:

1. Customer Service:

• Serve as the main point of contact for tenants, addressing inquiries, concerns, and requests via phone, email, and in-person interactions.
• Respond to tenant queries in a timely and efficient manner, ensuring resolution of issues related to property management, maintenance, billing, and other tenant services.
• Maintain a high standard of communication, ensuring clarity, professionalism, and friendliness in all interactions.
• Handle customer complaints with patience and empathy, escalating cases to senior management when necessary.
• Provide follow-up to ensure tenant satisfaction and resolve any lingering concerns.
• Work closely with property management teams to coordinate solutions for tenants and ensure smooth day-to-day operations.

2. Training & Development:

• Conduct training programs for new customer service staff to equip them with knowledge about company processes, communication protocols, and tenant management strategies.
• Develop and maintain training materials, such as guides, FAQs, and templates, for the customer service team.
• Train employees on how to handle tenant inquiries effectively through email and phone.
• Identify knowledge gaps within the team and provide one-on-one or group training sessions to address them.
• Stay updated on best practices in customer service and incorporate them into training modules.

3. Communication & Coordination:

• Liaise with internal teams, such as property managers and maintenance staff, to ensure tenant issues are resolved promptly.
• Communicate updates, policy changes, and new services to tenants, ensuring they are well-informed.
• Keep accurate records of tenant interactions, inquiries, and complaints to track performance and ensure a high level of customer satisfaction.

4. Performance Tracking & Reporting:

• Monitor key customer service metrics (e.g., response time, customer satisfaction scores) and report on performance to management.
• Provide feedback on areas for improvement based on tenant feedback and team performance.

Duration:

Permanent

Salary:

• $2800 - $3400

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Toa Payoh

Requirements:

• Experience: 3-5 years of experience in customer service in any industry, preferably with experience handling customer queries via email and phone.
• Communication Skills: Exceptional verbal and written communication skills with a strong ability to communicate clearly and effectively.
• Training Experience: Previous experience in training customer service teams is preferred, with a solid understanding of training methodologies and materials development.
• Technical Skills: High proficiency in using email, phone systems, and other customer service software or tools to manage tenant queries.
• Problem-Solving: Ability to handle customer complaints with tact, empathy, and quick thinking to find suitable solutions.
• Team Player: Ability to collaborate effectively with different departments and contribute to a positive work environment.

Preferred Qualifications:

• Experience in property management or real estate is an added advantage.
• Proven ability to work in a fast-paced environment while managing multiple tasks.
• Strong organizational skills with attention to detail.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg