The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

JOB DESCRIPTION

· Responsible for generating and following through on sales leads

· Identify new business opportunities and channels by prospecting for potential customers and partners

· Acquire relevant product knowledge and market information about the product range.

· To promote our products/solutions to new clients

· Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota

· Attending to sales inquiries, preparing sales proposals, negotiating and closing agreements

· Have a ability to withstand pressure to complete the scheduled sales

· Provide accurate forecast and activity reports to management

Requirements:

· College degree or equivalent work experience required.

· Min 5 years experience

· Can accept overtime

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Able to work on weekend and public holidays.

-Oversee daily operations to ensure smooth and efficient service

-Manage staff scheduling, training, and performance

-Maintain excellent customer service standards and resolve guest concerns professionally

-Monitor inventory, order supplies, and manage costs

-Uphold the restaurant's standards for cleanliness, presentation, and ambiance

-Collaborate with the kitchen team to deliver exceptional dining experiences

-Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

-Ability to stand for long periods and work late nights.

-Ability to work on weekends and public holidays.

Manager – Deposits & Remittances

Job descriptions

Responsibilities

Customer Relationship Manager

• Better Customer Service to ensure complete customer satisfaction

Branch Operation & administration

• Smooth functioning of daily routine.
• Proper Leave Management of staff.

Business Development

• To achieve corporate business goals in conformity with high ethical standards.

Onboarding of a client as well as ongoing Customer Due Diligence of existing clients.

• Ensure no new Non Resident customer is on boarded.
• Proper CDD of prospective customer in line with MAS 626.
• No account should be open for customers who insist on anonymity or use fictitious name.
• Name Screening of the prospective customer against latest sanctions list such as UN/EU/OFAC/MAS/existing STR database etc.
• Proper Risk Classification of Customer.
• Establish policy and procedure for ongoing review of existing customers.
• Authorisation of account opening and closing.

Updation of Policy & Procedures

• Timely updation of department policy and procedure in line with latest MAS 26 guidelines and implementation.

Review of Service charges

• Annual review of service charge.

Handling of Dormant, Blocked Accounts, Suspense A/cs, Hand Delivery of Mails

• Ensure timely marking of accounts as Dormant.
• No account should be made operative or unblocked without approval of senior management.
• Close Monitoring of not-collected mails beyond specific time limit in Hand Delivery of Mails accounts.
• Monitoring of department related suspense accounts.

CTS & E-GIRO

• Timely submission of Clearing and rejection.
• Active participation in the CTS/E-Giro Industry testing with BCS

Cash Management

• Dual control over Cash
• Authorised access to Cash Department.
• Maintenance of Bait Money.
• Security of cash.
• Timely Lodgment/withdrawal of cash with MAS.
• Timely Availability of festival notes to customers.
• Keep cash within approved retention limit.
• Insurance coverage of cash
• Bank that has possession or comes into possession of any currency note of a denomination of 10,000 Singapore dollars shall not recirculate the note

SDIC coverage

• Timely reporting of Insured Deposits, products and customer base to SDIC.
• To cover all eligible deposits under SDIC.
• Timely and accurate premium payment.
• To keep data error free.
• Co-ordination with SDIC in simulation exercise.

FATCA Compliance

• Identification of FATCA a/cs at the time of on-boarding and ongoing basis.
• Reporting of FATCA to IRAS.

Member in various local committees.

• Participation in ALCO in deciding the deposits rates.
• Active participation in other local committees such as Compliance, Operational risk Management etc.

Monitoring of Transactions including Blocking of transaction

• EDD Monitoring & reporting of High Value Cash Transactions.
• Monitoring of related party transactions & group transactions.
• EDD Monitoring of MR/HR customers & HR Countries transactions.
• Monitoring of movement of Blocked to unblock, dormant to active.
• Review of all monitoring reports in view of STR and filling for STR, wherever warranted.

Daily oversight of Department

• Review of General Ledger Balance on business parameter.
• Daily Monitoring of suspense outstanding.
• Daily monitoring of outstanding in settlement a/cs
• Monitoring of TOD, if any.

Submission of Regulatory/HO statements

• Submission of various regulatory and HO statements as per schedule without any delay with accuracy.

Attending Various workshop organized by MAS/ABS etc.

• To attend all the workshop/ consultations as and when organized and put process and changes in policies according to latest changes.

Attending Various Internal/External Audits

• Liaisoning with auditors for smooth completion of audit.
• Attending the auditors and immediate addressing to the issues highlighted by the auditors.

Staff meeting & knowledge testing, encourage staff to complete the online e-learning of AML and PDPA.

• Appraising all the department staff for the latest changes if any.
• To discuss issues in Staff meeting, if any.
• Conduct Regular test on the policies and process to knowledge up to day.

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

REMITTANCES:

01. Downloading of TT OUT Application from email.

02. Checking & Releasing TT OUT Transactions.

03. Verification of INCOMING TT Messages.

04. Verification of RTGS INR Payments.

05. Sending TT OUT advices to customers by email.

06. Submission of survey reports and reply to MAS (Regulator) queries regarding remittances.

07. Downloading JP Morgan Chase Statement.

08. Coordination with customers for obtaining supporting documents for the TT OUT and TT IN transactions and documents required for compliance queries.

09. Coordination with compliance department for obtaining approval for High Risk Transaction.

10. Oversight and monitoring of the remittance centre at Serangoon Road.

11. Attending queries of customers.

12. Call back for TT OUT transaction as and when required.

13. Follow up with Indian Branches for NRI customer issues.

14. Attending customer Calls.

15. Attending the Concurrent Audit Report.

16. Attending Compliance Queries and Audit queries.

17. Monitoring of Transactions for customers including walk-in.

18. Review of Remittance Charges

19. Updation of Policy & Procedures

20. Fixing of Exchange Rates for customers with dealer.

21. Screening of Wire-transfer’s against latest Sanctions

22. Verification of RTGS/Wire-transfer for walk-in customer

23. To facilitate NRI customer in opening NRE/FCNR/NRO accounts back in India and for their ancillary needs such as documents verification etc.

24. Leave Management of staff.

25. Timely rejection of payments/blocking of payments where mandatory information are not available and review of STR aspects, if required filling of STR

26. Issuance and monitoring of Remit cards.

27. Blocking of remittance where 100% match is for Sanctions and filling of STR. Review of all monitoring reports in view of STR and filling for STR, wherever warranted.

28. Reconciliation and monitoring of MAS and Rupee Nostro a/c with Mumbai overseas branch including CITI Bank funding for USD clearing.

29. Passing of un-reconciled entries highlighted by Reconciliation department.

30. Cash transaction management for walk-in customers

31. Monitoring of U-turn transactions.

32. EDD Monitoring & reporting of High Value Cash Transactions.

33. Monitoring of MR/HR customers & HR Countries transactions.

34. Staff meeting & knowledge testing.

35. Any other job/duty assigned by Dy.Chief Executive / Chief Executive.

36. Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

Job Description & Requirements

• Accountable for the overall implementation and completion of projects within projected time, cost and quality
• Lead and collaborate with all relevant stakeholders to determine the specifications of the project, planning and execution of day-to-day operations on site
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities, and ensure that the sites comply with all regulations, e.g.: MOM, NEA, HDB etc.
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of the project team and provide the necessary guidance, or resolve issues and conflicts swiftly
• Evaluate progress and prepare detailed reports for the management in a timely manner
• Ensure adherence to all health and safety standards and report issues
• Leading team of site coordinators, safety personnel and supervisors/workman for daily work progresses
• Management of site coordinators for all official submissions and relevant discussion for work progress with consultants and authorities
• Able to work on all site required documents such as method statements, programmes and other relevant submissions

The Must-haves:

• Bachelor's Degree in Engineering.
• Proficient knowledge in building and construction works with detailed knowledge for building processes
• Proficient in Microsoft Projects/Primavera P6 or other relevant construction software
• Min 3-5 years experience in construction project management
• Good teamwork and communication skills
• Good planning and time management skills
• A dynamic, positive and forward-thinking personality with theability to work under time pressure and remain calm in a fast-paced environment

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Sales Manager Responsibilities:

Mainly focus on local Singapore market.

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Builds trust, value others, communicate effectively, drives execution, foster innovation, focus on the customer, collaborates with others, solves problems creatively and demonstrates high integrity.
• Business planning for sales and marketing.
• Analyse the market trends and competitor activities to find potential customers in the region.
• Perform any other duties assigned by the director.
• Has experience in liquor is a plus.

Sales Manager Requirements and skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

职责和任务：

协助处理行政任务，确保部门运作效率。

管理客户沟通跟处理售后。 及时回应客户查询，提供优质服务以确保客户满意。

协助处理客户订单和管理库存水平，以满足业务需求。

协调直播时间表，管理日程安排。

教育资格： 最低要求：高中毕业证书或同等学历 （需要精通中英文）

经验水平： 优先考虑在销售或行政支持角色中有不到1年经验的候选人。

技能和能力： 较强的沟通和人际交往能力，有效地与团队成员和客户互动。

熟练使用微软办公软件套件（Word、Excel、PowerPoint）。

注重细节，能有效地优先处理任务。

工作条件： 办公室环境

标准工作时间：9am-6pm(星期一到五），9am-2pm星期六，根据业务需要某些灵活性。

品质和特征： 积极态度，自我激励，具有强烈的职业道德。

团队合作者，能在动态环境中与他人协作。 能在快节奏环境中进行多任务处理。

这个职位提供了在支持性和动态销售环境中职业发展的机会。如果您是一个积极主动、愿意为团队成功做出贡献的个体，我们鼓励您申请。

[Job ID: 824045]

Responsibilities:

• Provide quotations, and other requests relating to Motor insurance or our clients and partners
• Liaise with insurers’ underwriting, processing, service and support team for quotations, referrals, appeals
• Attend to Salesforce Leads and queries promptly
• Preparation of documents relating to transacted business
• Attend to customers' and partners' insurance-related queries
• May be involved in projects to improve the quotation process through digitalisation

Requirements:

[Must]

• At least 2 years of related experience in General Insurance background
• Possess at least 2 Certificates (BCP, PGI, ComGI)
• Min. Diploma in Business Administration or equivalent
• Responsible and takes ownership
• Good analytical, communication and time management skills
• Proficiency in MS Office and CRM software (Salesforce)

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

English Language & General Paper Teacher

Working days: 4.5 days work week(2.5 weekdays and 2 weekends)
Location: Serangoon(HQ), Bukit Timah, Tampines
Salary: $2800 - $4500

Responsibilities:

• Teaching English Language to students(pri/sec) using company’s proprietary teaching methodologies.
• Provide constructive feedback and guidance to students to enhance their language skills.
• Develop effective and engaging curriculum materials to cater to students’ needs, interests and learning styles.
• Maintain a positive and conducive classroom environment that fosters learning and discipline.
• Build rapport and establish positive relationships with students and their parents / guardians.
• Participate in ongoing training and professional development programmes to stay abreast of the latest education trends and technologies.
• Collaborate with colleagues and share best practices to enhance teaching and learning outcomes.

Requirements:

• Min Diploma or Degree Holder
• Good credit in GCE O-Level English (A1 / A2) or GCE A-Level General Paper (B) / IB equivalent subject
• Up to 10 classes per week

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

English Language & General Paper Teacher

Working days: 4.5 days work week(2.5 weekdays and 2 weekends)
Location: Serangoon(HQ), Bukit Timah, Tampines
Salary: $2800 - $4500

Responsibilities:

• Teaching English Language to students(pri/sec) using company’s proprietary teaching methodologies.
• Provide constructive feedback and guidance to students to enhance their language skills.
• Develop effective and engaging curriculum materials to cater to students’ needs, interests and learning styles.
• Maintain a positive and conducive classroom environment that fosters learning and discipline.
• Build rapport and establish positive relationships with students and their parents / guardians.
• Participate in ongoing training and professional development programmes to stay abreast of the latest education trends and technologies.
• Collaborate with colleagues and share best practices to enhance teaching and learning outcomes.

Requirements:

• Min Diploma or Degree Holder
• Good credit in GCE O-Level English (A1 / A2) or GCE A-Level General Paper (B) / IB equivalent subject
• Up to 10 classes per week

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working days: 4.5 days work week(2.5 weekdays and 2 weekends)
• Location: Serangoon(HQ), Bukit Timah, Tampines
• Salary: $2800 - $4500

Responsibilities:

• Teaching English Language to students(pri/sec) using company’s proprietary teaching methodologies.
• Provide constructive feedback and guidance to students to enhance their language skills.
• Develop effective and engaging curriculum materials to cater to students’ needs, interests and learning styles.
• Maintain a positive and conducive classroom environment that fosters learning and discipline.
• Build rapport and establish positive relationships with students and their parents / guardians.
• Participate in ongoing training and professional development programmes to stay abreast of the latest education trends and technologies.
• Collaborate with colleagues and share best practices to enhance teaching and learning outcomes.

Requirements:

• Min Diploma or Degree Holder
• Good credit in GCE O-Level English (A1 / A2) or GCE A-Level General Paper (B) / IB equivalent subject
• Up to 10 classes per week

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Role Overview:

Our client is currently looking for an Assistant Warehouse Manager at a Japanese Trading company.

Location: West Area (They have a company bus from Jurong East MRT)

Position: Assistant Warehouse Manager ( Japanese Speaking )

Key Responsibilities:

・Oversee receiving, warehousing, and distribution operations

・Implement and manage operational policies and procedures

・Plan and oversee security operations to ensure safety and compliance

・Ensure the effective and safe use of warehouse equipment

・Promote and maintain staff safety practices

・Motivate, supervise, and discipline staff as needed

・Maintain accurate documentation and records of warehouse activities

・Act as the company’s safety officer to uphold workplace safety standards

・Assist with deliveries when required

・Perform other ad-hoc duties as assigned

Requirements:

・Minimum 3 years of experience in related field

・Conversation level of Japanese is required to comminicate with Japanese stakeholders

・Superior knowledge of business functions and warehouse management procedures

・Proficient understanding of inventory and inventory control processes

・Strong leadership abilities with outstanding organizational, multitasking, and problem-solving skills

・Possession of a valid driver’s license

・Ability to operate a forklift (certification preferred)

Others:

Salary: SGD 4,500-5,500 +AWS +VB (depending on the individual performance)

Interview process: 1-2 rounds (In person)

Annual Leave: 14 days

Medical benefits: GP cashless, Group Hospital and Surgical Insurance, Group Term Life Insurance

Allowance: Transport allowance, Mobile Allowance

*This role is no Visa support (Singaporean and Singapore PR only)

Application Procedure

Interested candidates who wish to apply for this position, please click APPLY NOW or send your latest CV to us via email.

Email Address: [email protected]

Include in your CV: your current&expected salary, start date and notice period (if applicable)

We regret that only shortlisted candidate will be notified.

ICMG TD PTE. LTD

EA Licence No: 24C2427

Haruka Wada

EA Registration number: R2198870

Are you ready to move your career forward?

Toyota exists to enable mobility for all, delivering a future of freedom of movement through a diverse range of mobility services and transportation solutions to enrich the lives of people everywhere in the world.

Toyota Motor Asia [TMA] is the regional corporate headquarters and subsidiary of Toyota Motor Corporation [TMC] and is located in Singapore. Since its founding, TMA has played a key role in establishing and supporting Toyota throughout the region, bringing thrill and joy to people across the Asia Pacific.

As part of Toyota’s transformation from being an automotive company to becoming a mobility company, we are constantly searching for talent to help us move Toyota forward, towards our ambitious global vision of mobility for all. We are currently seeking candidates for Sales Finance Department, Deputy General Manager which will provide opportunities to sharpen your analytical and logical thinking skills, and strengthen your interpersonal, communication and negotiation skills.

Progress your career with Toyota, embracing opportunities for exposure and connection across the business when engaging with, and presenting to, high-profile internal and external stakeholders.

Because together, we can drive your career further.

We are seeking committed and motivated individuals to fill the following position:

Job Description

Governance of Assigned SFCs (40%)

• Monitor Toyota affiliate Sales Finance Companies [SFC] strategic planning process, financial performance evaluation and SFC's approval process (Mid-Term Business Plan, Global profit management, quarterly forecasts, and monthly reports).
• Monitor SFC’s capital to adhere to global guidelines and manage capital requests as needed.
• Manage SFC’s Dividend.
• Communicate all SFC BOD/shareholders meeting materials to appropriate SFC directors and deliver updates to Asia Pacific Region [APR] senior management and obtain approval.
• Ensure Toyota Financial Services Corporation [TFSC] policies and procedures are disseminated to SFC Management and are being followed.
• Ensure that roles and responsibilities between SFC and Region are followed, and necessary approvals are communicated in a timely manner.
• Monitor compliance to global regulations.
• Must be able to represent assigned APR SFCs to all stakeholders (through understanding of the SFC business at the actual places is necessary).

Implementation Support of Asia Pacific Region to assigned SFCs (25%)

• Coordinate with subject matter experts to ensure resources are ready and available to support SFCs.
• Coordinate with other TFS Regions and SFCs to ensure global best practices are shared and utilized.
• Improve the implementation support activities to improve overall value to SFCs.
• Advise APR Leadership on areas to enhance implementation support for assigned area.

Functional / Special Projects (25%)

• Sales / Marketing / Distributor Alignment : Work with TMA and TMC to ensure strategic alignment with financial services and the sales divisions.
• Regional initiatives :Collaborate with TMA for functional initiatives to promote Toyota sales and value chain activities within the region. Partner with TFSC Functional Teams to coordinate group activities with assigned SFCs.
• Partner with APR Team Leadership to: Build a cohesive high performing team, Provide mentor and training support for junior associates and Support the achievement of Asia Pacific Region’s Hoshin activities
• APR Region Function: Advise APR leadership on how to kaizen new region function and continuously improve APR strategy

General Duties (10%)

There may be a requirement to participate with various APR projects and tasks

Examples include:

• APR projects / tasks necessary to fulfill role of region
• Market research / Competitive benchmarking
• Any other ad hoc requests as described by management

Job Requirements

• Degree holder with at least 12 years of working experience in finance sector.
• Knowledge of basic risk, credit & collection in automotive industry.
• Deep understanding on automotive business, after sales, value chain, and profit management (Global profit management & Mid-term profit management).
• Strong in skills in analysis, logical and clear thinking, problem solver, good in presentation skills, business planning.
• Highly competent with MS Office (Word, Power Point, especially Excel), Essbase.
• Excellent interpersonal communication skills, strong passion to drive operation and team.
• High motivation to learn, possess a “Can-do” and “never give up” mentality.
• Ability to multi-task and meet deadlines.
• Travelling is required and flexibility to work for long hours especially during peaks period for projects.
• Ability to converse in Japanese is an advantage for communications with counterparts in headquarters in Japan.

Responsibilities:

• Report directly to Project Director on budgeting, schedules, materials, resources related to the project
• Must be able to execute project independently from start to end (with minimal supervision)
• Maintain adequate project documentation and ensure that all tender submissions comply with project specifications
• Manage the day-to-day site operations
• Work with suppliers, vendors, main and sub-contractors as well as other external vendors necessary to ensure that deadlines are met
• Liaise with clients and manage expectations
• Ensure resources and manpower are sufficient
• Develop and maintaining excellent client relationships
• Other duties as assigned

Requirements:

• Degree, Diploma in Mechanical & Electrical Engineering or equivalent
• Specialist Diploma in Construction Productivity (SDCP) is preferred
• Minimum 5 years of relevant work experience as Project manager in commercial, residential and governmental projects
• Ability to work independently and well under pressure to meet crucial deadlines
• Highly organized with effective time management skills
• Ability to manage multiple projects simultaneously while paying attention to details
• Good interpersonal skills, motivated and team player who can work across teams
• Strong communication and negotiation skills
• Willingness to work overtime or weekend when required
• Speaks English and Mandarin
• Proficient in Microsoft Office suite
• Class 3/3A driving license will be an added advantage

How to apply:

1. Interested candidates are welcomed to email a comprehensive resume, stating current and expected salary and date of availability to: [email protected]
2. Remuneration and appointment will commensurate with qualifications and experience
3. We regret that only shortlisted candidates will be notified

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

Our client is a global and established Multinational Company, who is seeking to recruit a Indoor Relationship Manager. This position is based in Singapore.

Indoor Relationship Manager (Fresh Graduates Welcome)

You will be responsible for generating new sales leads, quantifying and qualifying these sales leads utilizing globally agreed selection criteria before assigning the lead to a sales channel. You will also manage and coordinate Multi Channel Customers that do not currently have sufficient volume to warrant a phone call or field visit and to re-qualify and to endeavor to move as many of these accounts to Telesales or Field sales by assessing potential business growth through qualifying questions and direct marketing responses.

Responsibilities

· Qualify all internal and external lead sources in order to pass leads to the appropriate sales channel

· Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure company achieves its overall sales/revenue objectives and targets

· Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organization

· Maximize all opportunities to secure new business by providing account facilities to customers through the leads qualification process

· Adhere to regional standards and agreed procedures/processes

· Update all activities in Sales Reporting Tool in a timely manner

· Contact companies and individuals currently not holding an account and confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business

Requirements

· Diploma or equivalent

· Minimum 3 years of proven sales experience in telemarketing or customer service

· Sales and results-oriented, pro- active and possess a positive work attitude

· Ability to multi-task, and work under pressure and tight deadlines

· Demonstrate good spoken and written communication skills

· Proficient in Microsoft Excel and Word and IT savvy

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities

· Lead and spearhead Public/ Government Service business development activities

· Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market

· Drive efforts to expand market share within Singapore

· Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives

· Evaluate projects through financial feasibility studies, market research, and planning

· Collaborate extensively with other departments on local projects and developments

· Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements

· Monitor the activities of external and internal parties to achieve business objectives

· Investigate the feasibility of setting up new business ventures to agreed business and legal standards

· Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests

· Monitor relevant economic, financial, social, market, and administrative trends within Singapore

· Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

· Conduct market research on local business potentials

· Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Requirements

· Knowledge in Accountancy, Business Administration, or equivalent

· Experienced in financial reporting, systems, and analysis

· Proficient in software tools and financial modeling; experience is an advantage

· Outgoing, independent, and possesses strong people skills

· Excellent presentation and writing skills

· More than 7 years of experience in management reporting, accounting, or financial analysis

· Ability to interpret financial methodology

· Working location is in Jurong East / Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description Summary

Responsible for the accounting and valuation for complex investments, which may include complex derivative, fixed income, and international financial products. Leader of primarily technical, skilled, or professional staff working on issues or projects of a moderate scope that require independent judgement guided by established policies, processes, and procedures. Actively engages in the work of the team to resolve escalated issues and meet schedules. Administers company policies and provides direction and guidance to team members on daily work, sometimes through team leads. Recommends new procedures and changes to policies to meet department goals. Minimally requires a Master's degree and 1 year of related experience, Bachelor's degree and 3 years of related experience, or high school degree and 5 years of related experience.

Job Description

The Associate Manager is responsible for reviewing day-to-day accounting activities including, calculation of daily/monthly NAV (Net Asset Value), compiling standard financial statements, and analysis of regular fund income/expense accrual for assigned funds or those performed by the team. Also ensuring that the NAVs are accurately reported on a timely basis within tight deadlines, and ensure strong internal controls are maintained in accordance with financial policies

Accountabilities

- Daily Accounting

• Handle accounting for assigned moderate to complex funds, including review of daily price control checks, P&L reasonableness, inter system reconciliations, ensuring that reconciling items are investigated and resolved, or escalated in a timely manner.
• Ensure controls are in place and accounts are accurate daily, providing clear and accurate management information to support decision-making.

- Month End Tasks

• Fully reconcile the month end trial balance to independent support for the assigned moderate to complex funds.
• Prepare month end balance sheet reconciliation (“ME pack”) fully supported with source documentation.
• Provide insightful commentary for balance sheet and P&L movements.
• Ensure balance sheet is reported in accordance with relevant accounting standards, Investment Company Audit Guide, and accounting policies as appropriate.
• Review investors allocations and fees calculation

- Price Products

• Daily and monthly product pricing for assigned funds.
• Understanding the pricing methodology and valuation models for applicable products in sufficient detail to be able to ensure absolute accuracy.

- Other responsibilities

• Prepare yearend audit financial statements and audit packs
• Answer ad hoc questions from various groups including auditors (internal and external), and the global peer group.
• Work with portfolio manager and traders for the assigned fund to improve knowledge of financial products and trading strategies.
• New business onboarding such as fund documentation review, drafting of operating memorandum & pricing policy, trade interface development and systems setup
• Provide adequate coaching and guidance to team members. Keep abreast of all alternative investment industry developments and drive any procedural or technology enhancements accordingly
• Assist Managers on projects such as process improvement, query follow up and issue resolution
• Work with team members in Operations, Investor Services function as necessary.

Requirement

• University degree in finance/accounting or commensurate experience
• 4 - 6 years of relevant experience in the financial industry
• Strong analytical skills and business acumen
• Strong organizational skills and attention to detail
• Strong verbal and written communication skills
• Strong dispute resolution and effective problem-solving skills
• Proven teamwork skills: able to recognize where you can help the team complete all daily and monthly tasks.
• Demonstrated customer service and continuous improvement focus
• Knowledge of US GAAP and IFRS
• Experience in audit and financial statements preparation desired
• Audit/Control Minded
• Ability to work in changing, fast-paced work environment
• Experience with hedge fund and private equity accounting preferred
• Experience with Advent Geneva preferred

Company Overview:

EV-Search is a leading executive search firm dedicated to providing exceptional talent solutions to our clients across various industries. With a focus on delivering high-quality executive search services, we strive to match top-tier candidates with our clients' strategic needs.

Position Overview:

As a Business Development Executive/ Manager for our Executive Search division, you will play a pivotal role in driving the growth and expansion of our client base. Leveraging your strong sales acumen and industry expertise, you will identify and cultivate relationships with potential clients, ultimately contributing to the overall success and profitability of the firm.

Key Responsibilities:

Client Acquisition and Relationship Management:

· Identify and target potential clients in alignment with the firm's strategic objectives.

· Build and nurture relationships with key stakeholders, including C-suite executives and HR leaders.

· Understand clients' talent needs and provide tailored solutions to meet their executive search requirements.

· Serve as the primary point of contact for client inquiries and ensure exceptional client satisfaction throughout the engagement lifecycle.

Business Development Strategy:

· Develop and implement a comprehensive business development strategy to drive revenue growth and market penetration.

· Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential opportunities.

· Collaborate with internal teams to leverage existing networks and resources in support of business development initiatives.

· Continuously evaluate and refine business development tactics to optimize results and achieve sales targets.

Proposal Development and Presentation:

· Prepare compelling proposals and presentations tailored to the specific needs of prospective clients.

· Articulate the value proposition of our executive search services and differentiate our offerings from competitors.

· Lead client meetings and presentations, effectively communicating our capabilities and value proposition to key decision-makers.

Sales Pipeline Management:

· Manage the end-to-end sales process, from prospecting and lead generation to contract negotiation and closure.

· Maintain accurate and up-to-date records of sales activities, client interactions, and opportunities in the CRM system.

· Monitor and track progress against sales targets, providing regular updates and forecasts to senior management.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).

· Proven track record of success in business development, sales, or account management within the executive search or recruitment industry.

· Demonstrated understanding of the executive search process and familiarity with various industries and functional domains.

· Strong communication, negotiation, and presentation skills, with the ability to influence and engage senior-level executives.

· Strategic thinker with a results-oriented mindset and a proactive approach to identifying and pursuing new business opportunities.

· Exceptional networking abilities and a well-established professional network within the business community.

· Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities simultaneously.

What is Expected :

• Degree Holder
• Trained and worked in an MNC on B2B Sales -minimum 3 years to 10 Years .
• Personality - Structured, Focus on Long term Relationships. Enjoy Consultative work. Flexible , Entreprenurail
• Preferable Understanding on Industrial and Engineering Industry.(APAC)

Benefits:

· Competitive base salary with an uncapped commission structure.

· Comprehensive benefits package including health insurance, retirement plans, and paid time off.

· Opportunities for career advancement and professional development within a growing organization.

· Collaborative and supportive work culture with a focus on employee success and well-being.

How to Apply:

If you are a driven and ambitious professional looking to make an impact in the executive search industry, we invite you to apply for the Business Development Manager position at [email protected] Please submit your resume and a your note of interest!

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)