Role Purpose (Why do we need this role?)

The Change Enablement Manager ensures the consistent application of best practice Change Management activities across Programme Management, Business Excellence, Technology and beyond, to drive the realisation of the organisation’s strategic objectives. This role is not only responsible for developing, maintaining, and improving the Transformation Division’s suite of Change Management methodologies, but to also support practical coaching and mentoring, embedding Change Management as a normalised activity, and realising genuine mindset shifts across the organisation. The Change Enablement Manager will positively and constructively challenge our teams to think differently and drive change.

As primarily an enabler for change by supporting peers who will interface with business-facing teams, the Change Enablement Manager is also directly responsible for certain Change Management activities deemed to be of high strategic significance, such as Change Management for certain Transformation related activities, and during strategic reviews of Departments and Business Units.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures
• Ensure that all methodologies developed comply with Swire Shipping’s safety policies and procedures, as well as industry standards.

Methodology Development and Governance

• Develop and govern comprehensive methodologies for Change Management
• Integrate one or more methodologies (such as Prosci, Kotter’s 8-Step Change Model, Lewin etc) into Transformation Division’s way of working to ensure consistency, quality, and scalability in change initiatives delivered.
• Introduce and maintain a suite of documentation, technology and presentation materials.

Change Enablement

• Provide advisory and coaching support to Transformation Division peers (BE, PMO, Technology & SDC) and leaders within the wider organisation, not just on method but on wider Change Management activities such as best practice engagement and stakeholder management strategies
• Peers leading change must feel equipped and empowered to tackle change activities on their own, and have the Change Enablement Manager to provide back-end support
• It is important that the Change Enablement Manager uses their time carefully to ensure that attention is given to the most mission-critical initiatives, and many light-touch interactions can be expected

Change Leadership

• Take direct responsibility for the Change Management of a small number specific complex or challenging transformation projects, at the request of management
• Such situations will require the Change Enablement Manager to demonstrate best practice for Change Management
• The role must be able to demonstrate leadership by constructively engaging with senior leaders to change mindsets and achieve the necessary shifts in perspectives, whilst maintaining rapport.

Training & Community of Practice

• Collaborate with the People Division to deliver Change Management training to key business-facing colleagues
• Engage with external partners to support training and stay updated on industry best practices.
• Create community of practice for embedding Change Management mindset within the organisation
• Lead the development of internal capabilities through training, mentoring, and hands-on guidance.
• Identify skill gaps and offer tailored development programs to enhance Change Management competencies.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications & Skills

• Deep Change Management Expertise: Proven experience in Change Management methodologies (Prosci, Kotter, Lewin, Lean).
• Leadership and Collaboration: Strong leadership skills with the ability to mentor teams across the organisation and collaborate with senior leaders to ensure alignment with strategic goals. Ability to challenge the status quo.
• Training and Capability Building: Expertise in delivering tailored training programs, identifying skill gaps, and building organizational capabilities.
• Change Management and Problem-Solving: Ability to guide teams through complex change processes and proactively solve problems, improving methodologies and processes.
• Risk and Stakeholder Management: Strong risk management and stakeholder engagement skills, with the ability to oversee risks and ensure project alignment with organizational priorities.
• 10+ years in Change Management.
• Bachelor’s degree in Business, Engineering, or a related field; advanced certifications (Prosci, Lean Six Sigma etc) highly desirable.
• Experience in leading transformation projects in a matrixed organization, with a preference for experience in the marine or logistics industry.

Roles and Responsibilities

• Develop detailed project plans, including timelines, budgets, and resource allocation. Oversee the execution to ensure it aligns with initial plans.

• Monitor project timelines and budgets, adjusting as necessary to keep the project on track.

• Monitor the performance of team members, provide feedback, and implement corrective actions as needed.

• Oversee the recruitment and training of project staff, ensuring they are qualified and equipped for their roles.

• Ensure installation is carried out as per construction drawings.

• Minimum 3 years relevant experience in the Construction Industry.

• Good knowledge of Singapore Building and Construction safety regulations.

• All applications to be strictly via emails.

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

Join the Exhibitions team and create memorable experience as an Assistant Manager, Exhibitions.

Essential Job Functions

The Assistant Manager, Exhibitions, is responsible for the development of multiple Permanent and Temporary Exhibitions. The role covers research, content scoping and project management to deliver meaningful and engaging exhibition experiences for Science Centre’s visitors. The role involves supervision of junior staff comprising imagineers and producers.

Key Responsibilities

- Conceptualize and implement exhibition experiences, encompassing content scoping, ideation, timeline and budget management, project oversight, script development, and stakeholder management to ensure successful and timely project delivery within budget.

- Conduct post-project reviews, collaborate with department heads to assess impact, employ formative and summative methodologies, communicate risks to the team, and work on risk mitigation.

- Organize cross-departmental events to foster engagement, ensuring smooth operations, and promoting high performance and well-being is a key aspect of the role. This includes organizing talks, forums, and competitions, providing training, conducting check-ins with staff, and promoting organizational culture.

Requirements

The ideal candidate should have a Degree in Science or its equivalent, along with a strong understanding or experience in scientific principles and/or research, science communication and project management. Experience in museum interpretive studies is an added advantage.

Other Skills/Abilities

He/She should possess a self-driven and creative nature, along with strong organizational and communication skills. Additionally, he/she should demonstrate a keen aesthetic and/or design sense, a genuine passion for science, and the ability to effectively translate concepts into engaging experiences.

Candidates with more years of relevant experience may be considered for the role as Manager.

Only shortlisted candidates will be notified.

• Sales Strategy: Develop and execute the Shipping sales strategy for the Singapore, including market access, market share, tender/project participation, and local capability building.
• Business Development: Identify and cultivate new business opportunities to drive growth for the Marine & Offshore business in the region.
• Commercial Planning: Establish a robust commercial plan to proactively drive sales activities.
• Client Relationship Management: Build strong relationships with clients, industry partners, and prospects to gather market intelligence, acquire new clients, and retain/expand existing portfolios, ultimately achieving sales revenue and financial targets.
• Oversee commercial operations: including the preparation of quotations, contract documentation, and invoice reconciliation.
• Engage Stakeholders Effectively: Communicate and work closely with internal and external stakeholders, analyze client needs, propose solutions, and ensure timely resolution of client requests and queries.
• Deliver Presentations and Technical Seminars: Participate in the planning, organization, and support of seminars and workshops. Prepare and deliver presentations to clients and technical seminars as required.
• Key Account Management: Manage accounts (and assigned key accounts) and maintain constant engagement with clients through strategic planning and action plans to cater to different tiers of clients.
• Lead and sales funnel management: Identify, monitor, and lead opportunities through the sales funnel to contracting of Marine business opportunities.
• Establish new client contacts: Harnessing available resources to acquire new clients and ultimately convert leads to revenue.

Requirements:

• Minimum of 8 years of work experience in the Maritime industry, including 5 years in a commercial and managerial capacity.
• Proven track record of achieving sales targets and driving growth in competitive markets.
• Excellent communication, networking, influencing, and organizational skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Independent and determined, resourceful, highly driven and results-oriented, with hands-on experience, strong technical and analytical skills.
• Capacity to thrive in fast-pacing and high-pressure situations and possess a keen business acumen. Ability to inspire and motivate team members and stakeholders.
• Resilient and consistently motivated to achieve success
• Experience working at sea, or with ship owners, ship managers, ship brokers, or with classification societies is an added advantage

As an Assistant Manager in Digital Transformation, your role involves designing and developing clients’ journey maps to visualize and enhance the end-to-end experience from the clients’ perspective. You will review and analyse existing business processes, identifying inefficiencies and pain points, and propose digital-first solutions to streamline operations. By collaborating with various stakeholders, you ensure that transformation initiatives align with business objectives, ultimately improving client satisfaction and operational efficiency. Your work is crucial in driving continuous improvement through innovative approaches to digital transformation.

A. JOB SCOPE/ KEY RESPONSIBILITIES

1. Design and develop customer journey maps to visualize the end-to-end experience from the client’s perspective.

2. Identify touchpoints, pain points, and opportunities for improving client interactions.

3. Collaborate with various stakeholders to ensure that journey maps align with business objectives.productivity and efficiency.

4. Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

5. Work with cross-functional teams to implement process improvements and automation where applicable.

6. Act as a liaison between different departments, ensuring alignment and smooth communication during the transformation process.

7. Prepare and present reports to senior management on the progress of digital transformation initiatives.

8. Engage with employees and customers to gather insights on existing pain points in business processes.

9. Develop and propose solutions, leveraging digital tools and platforms, to address pain points.

10. Recommend and implement new technologies or methodologies to enhance business processes and customer journeys continuously.

11. Ability to lead and manage software development projects, ensuring on-time delivery, adherence to requirements, and effective collaboration with cross-functional teams

12. Provide support to any other IT projects or duties as assigned.

B. JOB HOLDER’S REQUIREMENT

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience.

• Prior working experience in IT business analysis, application solutioning design and testing

• Strong in IT business processes, analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong in soliciting information and communicating requirements with users and vendors

• Manage internal and external stakeholders independently

Position Overview

We are seeking a creative and motivated Social Media Manager to take charge of our TikTok, Instagram, and Facebook platforms. The ideal candidate will have a knack for storytelling, a keen eye for aesthetics, and the ability to connect with audiences through dynamic and engaging content.

Key Responsibilities

• Social Media Management: Manage TikTok, Instagram, and Facebook platforms, ensuring consistent posting and engagement.
• Content Creation: Plan, create, and post high-quality visuals, videos, and reels that resonate with our target audience.
• Photography: Capture compelling product photography to showcase our range of offerings.
• Collaborations: Work with UGC (User-Generated Content) creators and KOLs (Key Opinion Leaders) to expand brand reach.
• Calendar Planning: Develop and execute a comprehensive social media content calendar aligned with marketing goals.
• Copywriting: Craft engaging captions and posts that align with the brand's tone and messaging.
• Performance Analysis: Monitor social media performance and provide insights for continuous improvement.

Requirements

• Experience: Minimum 1 year of experience in social media marketing.
• Skills:Proficiency in content creation and editing tools.
  Strong photography skills (preferred).
  Understanding of social media trends and best practices.
• Capcut, Canva skills.
  
• Attributes:Creative and innovative mindset.
  Strong organizational and time-management skills.
  Ability to work independently and as part of a team.
  

1. You shall have a complete knowledge of all the pertinent governmental regulations, company policies and standards to which the company adheres and ensure that all rules and regulations are followed.
2. You shall ensure that the relevant operating instructions, manuals, regulatory publications, decompression and treatment tables (either paper or electronic copies) are available at the dive site and are maintained to reflect current changes and/or developments. They include but are not limited to:

• The Company’s Diving Manual present at the work site.
• A copy of the SS:511 Commercial Diving Operations.
• A copy of the Company MSs, SWPs & RAs for all respective tasks.
• A copy of the Emergency Response plan and Contact list
  1. Brief all divers on the operational & contingency plans and procedures to be followed during the diving operation.
  2. Maintain safety of dive team and ensure that the diving operation is carried out from dive site equipped to deal with emergencies as per diving operation manual.
  3. Oversee diving operations to ensure that their execution complies with the legal requirements of HSE, SS511 & IMCA (International Marine Contractors Association) and diving systems management of the company.

1. Ensure that the diving equipment is adequate and in good operating condition.
   • Review all diver and tender Personal Dive Equipment (PDE) upon arrival at the worksite. Under no circumstances will any PDE be used for diving operations if the inspection and maintenance records are not established to be correct.
   • Ensure, prior to commencing a diving operation,that additional parties directly involved in the diving operation,masters of vessels, harbour masters, managers of civil engineering sites, inland waterways, and all persons responsible for anything that affects the diving operation are advised that diving operations are to be undertaken.
   • Ensure that the operations are conducted from a suitable location.
   • Develop and/or implement emergency/contingency procedures.
   • Ensure a two‐way communication system is available at the dive location to obtain emergency assistance.
   • Perform a Job Hazard Analysis for all tasks undertaken.
   • Ensure sufficient breathing air, proper equipment and supplies are available for safe and timely completion of the job task.
   • Ensure two‐way communication between the diver, the dive station and any equipment operators that may affect the dive.
   • Ensure that the diving equipment designated for use is:
   1. Suitable for the planned diving operation.
   2. Sufficient to regulatory requirements for the diving mode used.
   3. Inspected prior to each dive and in good working order
2. Assign the duties of all members of the dive team and personally direct them throughout the diving operation.
3. Personally verify that all personnel on the dive team are qualified and physically able to perform tasks assigned.
4. Assess the physical condition of the divers prior to each dive to determine if any physical impairment is present which would be detrimental to their health and safety in the water or under hyperbaric conditions.
5. Ensure the detailed briefing of the diving team and support personnel including:
   1. Tasks to be undertaken
   2. Unusual hazards or environmental conditions
6. Maintain a depth, bottom time, and breathing mix profile (surface dive sheet) at the dive location for each diver during the dive.
7. Ensure that each diver is continuously tended while in the water and decompression chamber.
8. Ensure that when diving in the mud or sand (on bottom) the diver’s pneumo hose is not allowed to fill with mud or sand.
9. Ensure the dive is terminated when:
   1. The diver requests termination
   2. The diver fails to respond to communication or communication is lost between the diver and dive team members at the dive location
   3. The diver begins to use his diver‐carried reserve breathing gas supply
   4. Weather or site conditions are degrading to the extent that diver safety may be compromised.
10. Ensure after every dive:

The physical condition and wellbeing of the diver is checked by visual observation and verbal questioning.

1. The diver is instructed to report any physical problems or symptoms of decompression sickness or arterial gas embolism.
2. The diver is advised of the location of the nearest operating decompression chamber.
3. Notify the Company Top Management as soon as possible after the occurrence of any incident including diving incidents, any sign or symptom of decompression illness, AGE, omitted decompression or any deviation from the scheduled decompression, however minor.
4. Maintain and submit reports required by the company and relevant governmental regulations concerning diving operations and equipment maintenance, testing or repair.
5. View and ensure accuracy of the diver personal logbook and affix signature to properly record activities.
6. Maintain certification in First Aid, AED, O2 admin and CPR.
7. Plan the mobilization of diving equipment & personnel by conferring with relevant parties.
8. To stand in as Dive Supervisor or Diver as and when required.
9. Ensure proper planning of any type of Diving operation.
10. Prepare and Submit final reports to client or office.
11. Keep Management well informed on the job planning.
12. Above are core duties of the Employee and Company reserve the right from time to time at its discretion to enhance or reduce above duties.
13. You will be required to perform the duties of the position in which you have been engaged and any other duties that you may be required to perform from time to time. You will comply with the orders and instructions given by the company through the duly authorized person(s).

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Performance Requirements:

• Strong Leadership skills
• Self- driven, resourceful
• Excellent communications and interpersonal skills
• Able to multi-task
• Meticulous and detailed
• Well-organized
• Good coordinating skills
• Able to work in a face paced environment

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

Responsibilities

1) Work effectively with Operations and Maintenance staff from the

Lines as well as other engineering departments to investigate

defects.

2) Develop methods, propose modifications and improve maintenance

strategies to rectify them.

3) Analyze and trend condition monitoring and defect data to identify

reliability concerns.

4) Develop methods, propose modifications and improve maintenance

strategies to overcome them.

5) Draft technical work instructions for preventive and corrective

maintenance activities.

6) Identify and implement cost effective technologies to enhance the

RTS Signaling, Communication & Control System performance.

7) Support LTA and RTSO projects in reviewing project design

specifications and ensure their adequacy for the safety, reliability,

maintainability and operability.

8) Provide other engineering support to the projects, as required.

Requirements

1) Degree in Electrical & Electronics Engineering or equivalent from recognized institution

2) Previous Railway System experience would be advantageous

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

Our Online Business Manager will be required to drive initiatives coordinating with internal teams to ensure all digital spend delivers effective ROAS whilst maintaining high brand standards.

Supporting the Marketing Director, our Online Business Manager will be responsible for the deployment of effective digital activity working closely with the our teams at HQ and third-party resources. The role will be responsible to online advertising, acquisition and online sales performance in line with the strategy in Australia.

This role requires a deep proven ability to drive sales through impactful sales analysis through close partnership with the Channel sales organization for APAC.

Additionally, the Online Business Manager will be responsible for:

• Analyzing and interrogating the digital marketing performance on a weekly basis with online revenue target responsibility.
• Liaising and managing the relationship between ESET Australia, APAC marketing and Global digital teams.
• Reporting on the effectiveness of the digital marketing and acquisition and making recommendations for improvement.
• Responsible for forecasting, online budget planning (incl. media planning & buying) and performance monitoring with regards to the budget allocation efficiency
• Staying on top of the latest trends in the digital space to inform future direction.
• Working with our Marketing Analyst on data requirements.
• Providing insight on consumer behavior in the digital space which could inform the creative route.
• Work with our in house designer on developing engaging and impactful content for our digital campaigns.
• To manage the strategic development of ESET Australia’s social media presence.
• Work closely with the teams in Australia to monitor retention rates.

Experience

• Proven work experience as a Digital Marketing Manager or similar role
• Solid experience coordinating successful online sales and marketing campaigns
• Strong digital marketing and advertising skill to include knowledge of key SEO principles, a understanding of the metrics and measures for digital marketing (Social, Display, PPC and Video).
• Strategic planning skills
• Solid analytical and reporting skills

Overview

Seeking a highly talented and motivated Security Technical Project Manager to join the Client Corporate Security team. The role will be responsible for the successful delivery of all physical security technology projects in their region. Your work will include supporting the design, construction management, testing and commissioning of physical security packages for all Client Corporate sites

Responsibilities include:

• Day 1 and Site expansions project management, design and on time delivery

• Vendor management through project lifecycle

• POP project delivery as assigned

• Site security design and liaising with PMO, AV and IT teams

• Using internal system to update project progress

• Onsite testing and commissioning security systems as required

• Project delivery risk identification , problem solving and escalation if needed.

Main Qualifications we are looking for:

· Strong technical security background.

· Excellent problem solving ability

· Demonstrated ability to work independently and without supervision

· A minimum of 10 years working with physical security design and implementation of Access Control/Intrusion Detection and CCTV Surveillance systems.

· Demonstrated ability to manage multiple programs/projects of medium to large scale that are complex in nature.

· Demonstrated ability to interpret program objectives and the compilation of and adherence to project timetables.

· Demonstrated ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and designs.

· Excellent English oral and written communication skills.

· Demonstrated track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

· Prince 2 or similar project management qualifications

· Lenel certification

Marketing executives develop and oversee marketing campaigns to promote products and services. The role of a marketing executive can encompass creative, analytical, digital, commercial and administrative responsibilities. The details of the role will vary depending on the type and size of employer, as well as the industry. Executives are likely to work closely with other employees in areas such as advertising, market research, production, sales and distribution.

Assistant Restaurant Manager oversees and support the operations at dining establishments to ensure profitability and an enjoyable dining experience.

Role & Responsibilities

Business Operations

• Assist the Restaurant Manager in daily operations to deliver quality food, service and ambience to our guests
• Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control
• Take ownership of outlet sales, food quality and guest experience
• Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary

People Management

• In-charge of recruitment, selection and training of new hires
• Monitor and manage the staff performance including punctuality, customer service and food quality
• In-charge of overall supervision of the outlet
• Facilitate innovation and lead staff to implement change

Customer Service

• Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
• Ensure and maintain service quality and professional etiquette
• Customer feedback management

Adhering to Quality and Standards

• Examine food and beverage preparation
• Ensure quality control for food and service

Skills/Qualifications

• At least 3 years of relevant experience in F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work cohesively with fellow team members as part of a team

Full Time: 6 Days 10 Hours/week

[Job ID: 818570]

Overview
The opportunity is with an organization that is a unique provider of comprehensive solutions, integrating insurance, trust, and family office services tailored for high-net-worth individuals, businesses, and families with varied requirements. Backed by over a century of collective industry expertise, its dedicated professionals deliver expert guidance and personalized support to clients worldwide.

Responsibilities
Reporting to the CEO of Singapore, the individual serves as the main point of contact for insurers and sales consultants, managing insurance applications from start to finish.

• Prepare highlights, quotes, and insurer illustrations for sales meetings.
• Provide new business and after-sales support for sales consultants.
• Ensure compliance with internal processes and maintain proper CRM documentation.
• Coordinate pre-submission tasks, including medical bookings, KYC documentation, and insurer forms.
• Manage new business submissions and collaborate with sales consultants to ensure policy inception.
• Handle monthly bank reporting and address inquiries from stakeholders promptly.
• Perform other ad hoc duties as assigned.

Requirements

• At least 2-3 years of case management experience with HNW clients, ideally in insurance broking or the insurance industry.
• Skilled in using various software to generate insurer illustrations.
• Strong knowledge of underwriting requirements to ensure efficient case submissions.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Fluent in written and spoken Mandarin to interact with Mandarin-speaking clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Our main customers is travel groups.

Roles & Responsibilities

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance

Wages:

Basic wages + Commission

Operations Manager (Freight Forwarding)

ROYAL LUSH PTE. LTD. is a leading provider of cleaning and facailities management servicees, committed to delivering top-quality service and ensuring the hightest standards of cleaniness and hygiene. We specialize in general cleaning, offering tailored solutions to wide range of industries. We are seeking a proactive and experienced Assistant Cleaning Operations Manager to join our growing team and lead our cleaning operations to new heights.

Key responsibilities:

• Oversee day-today cleaning operations, ensuring the delivery of high-quality services to clients on time and in compliance with industry standards.
• Supervise and manage cleaning teams, ensuring productivity, performance, and adherence to safety protocols.
• Develop and implement cleaning schedules, staff allocation, and operational processes to optimize efficiency.
• Monitor inventory of cleaning supplies and equipment, ensuring adequate stock levels and timely replenishment.
• Conduct regular quality checks ans site inspections to ensure compliance with client specifications and safety regulations.
• Train and mentor cleaning staff, providing ongoing guidance and support to enhance team performance.
• Address and resolve client concerns or complaints promptly, ensuring customer satisfication and long-term relationships.
• Maintain accurate records related to staff attendance, client service contracts, inventory, and operational activites.
• Manage and control the operational budget , including laour costs and supplies, to ensure profitability and cost efficiency.
• Prepare and submit regular reports to senior management on operational performance, service quality, and client feedback.

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Finance Manager
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee Accounts staff in administering the overall financial functions and information systems encompassing monthly and yearly financial reports.
• Participate in planning and advise the Managing Director in financial-related matters.
• Handle all corporate tax and GST matters.
• Supervise the full spectrum of Accounts Payable and Accounts Receivable functions and handle full set of accounts.
• Oversee full spectrum of HR functions, such as payroll, recruitment, and HR policy.
• Provide consolidated financial statements, management reports and budgets, including financial analysis and review.
• Analysis of balance sheet.
• Ensure timely submission of financial statements and management reports.
• Administer daily financial operations upholding strict compliance to financial policies and regulations.
• Manage the company’s Fixed Assets.
• Develop and implement internal control process and procedure documentation.
• Management of treasury operations including cash flow for all countries, credit control, foreign exchange management, banker's guarantees and trade financing (Import & Export LC).
• Execute inter-company reconciliation and oversee yearly stock-take.
• Review and prepare monthly and yearly financial statements and management reports of overseas operations in regional countries (Malaysia, Thailand, Philippines and Taiwan).
• Work with financial institutions, auditors, tax agents, corporate secretaries, and relevant authorities.
• Supervision of overseas Administrators and Accounts staff.
• Act in the capacity of the company's Data Protection Officer.
• Management of accounting system and CorpPass.
• Oversee the operations management system.
• Perform any other tasks as the need arises.

APPLY NOW!!!

• Degree or professional accountancy qualification recognized by ISCA.
• Minimum 3 years of related working experience.
• Strong accounting knowledge and application of accounting standards.
• Experienced in financial consolidation and audit processes.
• Regional accounting experience is highly preferred.
• Good command of written and spoken English and Chinese (Must be able to communicate with our overseas offices, including Chinese-speaking associates)
• Proficient in Accounting Software (preferably in Microsoft Dynamics Navision / Business Central) and Microsoft Office.
• Prepared to travel in Asia on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66311 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Engineering (ACMV/HVAC)
• Position Title: Account Manager / Sales Account Manager
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Develop and maintain strong relationships with clients in the plumbing industry.
• Identify and pursue new sales opportunities in the industry.
• Understand client's needs and offer tailored solutions to meet their requirements.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Negotiate contracts, pricing, and terms to close sales deals.
• Provide technical support and product information to clients.
• Collaborate with internal teams to ensure client satisfaction and successful project execution.
• Monitor market trends and competitor activities to identify new opportunities.
• Achieve and exceed sales targets and objectives set by management.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s degree in Engineering in any discipline.
• Has 1 to 3 years of technical sales experience.
• Prior working experience in the ACMV/HVAC industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67180 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.

Leadership and Management

• Play a leading role as a resource person in an effective way of managing the home care business
• Lead and manage the day to-day operations of the home care department
• Responsible to achieve the set targets in meeting the profitability of the department
• Review existing and develop new home care policies and standard operating procedures as and when the need arise
• Maintain an effective home care nursing operations by initiating and implementing policies
• Conduct home assessment to clients’ residential to determine level of nursing care requirements
• Maintain documentation of client care services and records
• Responsible to prepare for periodic regulatory audit when it’s due

Manpower Management and Development

• Lead and manage a team of care staff, develop their competency and career progression
• Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
• Motivate and develop care staff for their ongoing upgrade of their skills and knowledge

Resource Management

• Evaluate the effective and efficient use of consumables and supplies
• Maintain and upkeep a proper inventory control with regular inspection and audits

Clinical Quality and Infection Control

• Maintain quality of care by developing and enforcing nursing standards when rendering care to home care clients and sponsors
• Ensure full compliance to nursing, infection control, safety requirements and regulations

Department Operations

• Collaborate with other related departments to ensure smooth operational flow of the Home Care business.
• Sustain strong engagements with clients and manage schedule of homecare services
• Implement sales and marketing strategies to meet overall sales objectives of homecare services

Feedback Management

• Investigate and resolve all feedback and complaints received from all clients or regulatory body
• Assist in any investigation that is escalated to Chief Nurse
• Escalate any unfavourable and unresolved feedback to Chief Nurse

Other Duties

• Assume any other additional responsibilities as assigned by Chief Nurse
• Provide coaching and counselling of staff
• Perform annual appraisal for all staff
• Provide timely submissions of appropriate report to the respective departments
• Maintain good communication skills with clients and sponsors

Requirements

• Locally Trained: Degree or Advanced Diploma or Diploma in Nursing
• State Registered Nurse with valid practicing license issued by the Singapore Nursing Board
• Valid certification in Basic Cardiac Life Support (BCLS).
• At least 8 years of post-registration experience and at least 2 years of home care experience preferred
• Strong clinical skills including understanding on health care system
• Passionate and caring
• Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
• Service-oriented, meticulous, resourceful, independent and team player
• Possess positive work attitude, initiative and responsible to complete tasks and projects
• Analytical thinking, decision-making and good problem-solving skills

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

Responsibilities:

• Achieve sales quota
• Sales forecast management
• Finding and hunting new business
• Driving Land and Expand in both New Logos as well as existing accounts with large potential
• Sales leads and opportunities management
• Co-work with Field Marketing, Sales Engineer, Project Manager and Business Development in regional events and activities

Requirements:

• Bachelor’s degree or above in major of IT or software
• Has business-minded, customer-oriented, excellent communicator, a good negotiator, proactive attitude, and good teamwork.
• Ideally have more than 5 years of relevant experience in business and sales in software industry
• PCs and various software applications.
• Familiar with ChatGPT or AIGC tools are better
• Excellent time management, communication, and problem-solving abilities
• Good presentation skills
• Good motivator and influencer in teamwork
• Fluent English in both oral and writing
• Travelling required to regional cities to meet the clients.