The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the operational and services development needs in EGH. You will work with stakeholders to develop operational models in line with the development of hospital services and care model, develop operational work flows and emergency response/security plans, co-develop work flow simulations based on various scenarios to test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also develop procurement and resourcing plans to support assigned operations and support the operational readiness, activation and transition (ORAT) plan of the hospital.

Requirements:

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience, including at least 2 years of experience in management of hospital operations
• Good knowledge in both front-end and back-end support services
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the development of EGH. You will support the implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines. You will also develop end-user briefs, operations requirements, guidelines and work processes, organise workshops for user requirements gathering and test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also support the operational readiness, activation and transition (ORAT) plan of the hospital, attain the required compliance and licenses for the operations to commence, and facilitate meeting coordination with the various stakeholders.

Requirements:

• Bachelor’s Degree preferably in health-care related discipline with at least 2 years of relevant experience
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with Autocad, Photoshop and presentation software

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the Nursing Lead to organise, drive and coordinate the development of the nursing care models and services, and ensure nursing development work plans are aligned with the other clinical departments and the hospital’s objectives. You will provide secretariat services for workgroups organised in support of these activities as well as work with the Nursing Lead to coordinate nursing manpower planning and nesting strategies for EGH.

You will also facilitate and manage activities relating to nursing education and training. You are expected to collaborate effectively with other stakeholders to support the overall nursing development needs.

Requirements

· Recognised degree in any discipline

· Minimum 6 years of related work experience

· Prior experience in a healthcare sector (hospital or community setting) is an advantage

· Familiar with data analysis and presentation software

· Team player, innovative, resourceful and independent individual

· Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation

· Good analytical, presentation and writing skills as well as ability to work under tight deadlines

Overview

We are seeking a highly motivated and experienced individual to fill the role of Hospital Planning and Clinical Services Senior/Assistant Manager. The successful candidate will be instrumental in the planning and establishment of a new hospital, overseeing the management of designated clinical services throughout the entire care continuum.

Job Responsibilities

You will be responsible for the following:

1. Maintain good understanding of daily operations of the clinic.
2. Lead the strategic planning and setup of a new hospital facility, ensuring alignment with organizational goals and healthcare standards.
3. Collaborate with cross-functional teams to coordinate logistics, resource allocation, and timelines for the successful launch of the new hospital.
4. Manage project budget with tracking and reporting of variances.
5. Identify, evaluate, and procure equipment and technology required for hospital operations.
6. Provide regular updates on project progress, challenges and milestones.
7. Responsible for devising innovative strategies and workflow enhancement to continually improve patient care journey.
8. Responsible for handling administrative matters pertaining to service points assigned.
9. Manage patient feedback and monthly statistical reports.
10. Participate in committees and other tasks as assigned.
11. Other adhoc duties assigned.

Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare Industry
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stake holders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.
• Knowledge in hospital software application will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will support the development of key organisational processes such as performance management and reporting, data analysis and knowledge management to enable EGH to meet its organisational goals and objectives. You will also undertake other assignments, including corporate planning and strategy development, as required by the department.

Requirements

• Recognised degree in any discipline, preferably with a statistics, business analytics or data science background
• Minimum 6 years of relevant experience, preferably in a healthcare environment
• Proficient with business intelligence and analytics platforms such as Oracle Business Intelligence (OBIEE), Tableau as well as analytical software such as SPSS, SAS, Stata or R
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment within a growing organisation
• Ability to work well and adapt to change in fast-paced and evolving conditions
• Action-oriented, highly motivated and target-focused

OFFICE CLEANER

- Part-time / full-time

- 5 Working days/week (Mon-Fri)

- Hard-working & pleasant

- Responsible for cleaning & other ad-hoc duties in the office

- Take care of company stock

- Service-oriented

- Enjoy working in office environment

- Sat, Sun & PH are closed

- Location : Lower Delta road

Interested candidates, please contact : 6738 1133 / 8133 3030

Your responsibilities include developing plans for the research and evaluation of person-centred initiatives, alongside coordinating and conducting studies to support the department’s initiatives. You will play a pivotal role in the recruitment and training of patients, caregivers and residents, as well as designing and collaborating on person-centred research projects with various institutes and departments. Additionally, supporting activities related to publications in media and professional journals will be a part of your remit.

You will provide technical guidance and research support in the domain of analytics and programme evaluation for events, training workshops, projects, and other initiatives. This involves participating in fieldwork and data collection for research projects as necessary, ensuring that all research studies comply with established protocols, documentation, and ethical standards.

You will be involved in outreach and network with Institutes of Higher Learning for research collaborations. Providing support for assigned projects and activities will also be a significant part of your duties.

Requirements

· Master’s Degree in Public Health / Social Sciences / Epidemiology / Statistics /Psychology or related science discipline

· Prior experience in health services research is preferred

· Experience in conducting reviews with good writing skills

· Project management experience in research domain will be advantageous

· Proficient in Microsoft Office applications

· Excellent interpersonal, communication, coordination and time management skills

ADMIN and STOCK INVENTORY
- Responsible for administrative, clerical & stock inventory

- Preparing, handling, and managing documents & filing

- Assist in HR admin, filing & documentation

- Assist in licensing or any government requirements documentation

- Handling company stocks & inventory

- Assist to receive stock deliveries & assure proper filing

- Carry out clerical duties such as filing, coping, scanning, answering phone calls, etc

- Excellent communication skills

- Well versed in Microsoft Office (Word, Excel, PowerPoint)

- Hard-working, good organization & scheduling

- Neat & organize in filing

- Able to work under pressure

- Perform ad-hoc duties as and when required

- Working hours: Mon - Fri 9.30 am - 6.30 pm (any Saturdays whenever necessary)

- Location: Lower Delta Road

Interested candidates, please call: 6738 1133 or SMS/WhatsApp to: 8133 3030

We seeking a passionate and dedicated Chiropractor who is patient-oriented to join our high-performing and growing clinic.

Having clinical experience and strong manual adjusting skills are an advantage. The ideal candidate should possess a strong client focus, be empathetic, have good communication and interpersonal skills, and have a team player attitude.

Key responsibilities:

- Provide high-quality chiropractic care to patients

- Work collaboratively with other healthcare professionals

- Participate in practice marketing

Training & Development

- Conduct Training Needs Analysis in consultation with the target group or individual to develop new training programme or modify and improve existing programme according to knowledge gaps
- Develop basic to intermediate training design, modules, programs and materials necessary to meet training needs.
- Arrange and upkeep training venues, equipment and materials pertinent to the effective delivery and measurement of training.
- Conduct theory and practical training sessions from basic to intermediate training programs on in-house treatments, product knowledge, customer service and sales techniques.
- Conduct training evaluation (reaction to result level) and review post-training results / feedback periodically to track training progress and effectiveness.
- Present reports on training results to management and identify opportunities for improvement based on evaluation feedback.
Other ad-hoc project as required.

Training Quality Control & Audit

Conduct quality check audit on field to ensure proper execution of knowledge and skills in compliance with the service delivery standards
Work closely with retail outlet(s) to monitor the beauty therapists’ knowledge and skills, and identify candidates for additional training if necessary.

Qualifications and Experience

- Candidates should possess at least a Diploma in any field
- Relevant beauty or complementary therapy qualifications would be highly advantageous for the role. (E.g. ITEC, CIBTAC, CIDESCO, NITEC, etc.)
- At least 2 to 3 years of relevant experience years in a similar role. Candidates who has relevant experience in Customer Service, Retail Operations or Beauty / Spa industries preferred.
- Interested applicants must be willing and prepared to travel frequently for work purposes to overseas subsidiaries.

The Senior Accounts Executive is responsible managing our account portfolio and supervise our executives’ team. Ultimately, you will achieve sales and profitability objectives by effectively managing new and existing accounts.

Job Scope

• Full spectrum of accounts & management reporting
• Prepare closing of monthly and annual financial statements
• Coordinate and liaise with internal & external parties to support all finance related activities
• Ensure timely and accurate preparation of monthly management reporting within the stipulated deadlines
• Manage accounts payable and accounts receivable
• Support and ensure compliance with all legislative requirement and standards
• Prepare / Review month end balance sheet reconciliation, bank reconciliation, accounts supporting schedules and internal control reports
• Prepare quarterly GST submission and income tax schedule
• Attend to internal and external queries and requests (e.g. tax, internal audit, external audit, etc)
• Other ad-hoc duties by Financial Controller

Job requirement

• Minimum Diploma in Accountancy or its equivalent
• Minimum 3 years of accounting experience in handling full set of accounts independently
• Audit experience in an added advantage
• Excellent knowledge in Excel
• Organized, meticulous, patient and proactive
• Able to communicate effectively in English & Mandarin to liaise with Chinese speaking
• associates and client



Overview
You will be responsible to provide personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices.

Job Responsibilities
Primary Responsibilities:
• Assesses patients’ needs on admission and on daily basis throughout their hospital stay
• Plans and implements care according to the assessed needs
• Evaluates and monitors patients’ progress according to planned care
• Documents care given and monitors outcomes on the established charts and forms
• Delivers safe and competent nursing care
• Participates actively in physicians’ rounds
• Carries out treatments and investigations as prescribed by physicians
• Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services
• Communicates and discusses patients’ progress and response to treatment with physicians, nursing and allied health colleagues involved in the patient care
• Provides patient/family with information and education on disease prevention, health education and rehabilitation techniques
• Ensures continuity of patient care and treatment plans through follow-ups
• Displays compassion, a positive and caring attitude towards patients
• Adhere to proper use and care of equipment
• Maintains a clean and safe working environment
Secondary Responsibilities:
• Supervises and guides nursing students, new joiners, graduated registered nurses and junior staff in their work
• Participates in clinical and service quality activities
• Keeping abreast with current nursing and health care practices
• Assumes additional responsibilities as assigned by Nursing Management Team

Requirements
• Registered Nurse with the Singapore Nursing Board (SNB)
• At least 2 years working experience in acute setting
• Diploma or Degree in Nursing from recognized training institutions approved by SNB
• Good interpersonal and communication skills
• Compassionate, positive and caring nature
• Possess good clinical skills and knowledge
• Prepared to work on 3 rotating shifts
• Entry level welcomed to apply

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview

You will be responsible to assist the nursing team in providing personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices.

Job Responsibilities

Primary Responsibilities:

Assist the Registered Nurse (RN) in the following:

· Admission, transfer and discharge of patients

· Patient care activities such as monitoring, documenting and reporting of patients’ conditions and progress; escalating and notifying RN of all unusual observations or happenings

· Preparation of trolleys and equipment for ward-based procedures e.g. blood culture, CVP / PICC, intra-pleural drain, lumbar puncture etc

· Perioperative care e.g. preoperative preparation, sending and receiving patients from operating theatres / endoscopy

· Perform basic cardiac life support

· Attends to patients’ care needs in their activities of living, such as bathing, feeding and toileting, skin care, lifting, mobilising and transportation

· Applies critical thinking skills during problem solving

· Practices safe care within own level of competency

· Displays compassion, a positive and caring attitude towards patients

· Adhere to proper use and care of equipment

· Maintains a clean and safe working environment

Secondary Responsibilities:

·Participates in continuing professional development activities to maintain competency in areas of practice

· Participates in continuous quality improvement activities and research process

· Supervise and guide nursing students, new joiners, graduated enrolled nurses and junior staff in their work

· Performs any other additional duties as assigned by Nurse Management Team

Requirements

· Recognised Enrolled Nurse Certificate or equivalent as approved by the Singapore Nursing Board (SNB)

· At least 2 years working experience in acute setting

· Good interpersonal and communication skills

· Compassionate, positive and caring nature

· Prepared to work on 3 rotating shifts

· Fresh Local ITE graduates welcomed to apply

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

The incumbent will play a significant role in supporting the Institute’s further expansion of its capabilities in partnership with healthcare practitioners and experts to provide high quality allied health education and training. He/she will also be the liaison with local and overseas stakeholders to organise and implement PGAHI programmes (clinical attachments, courses and lectures) under his/her charge.

General job duties:

• Plan, organise and implement various types of PGAHI programmes

• Serve and maintain as the key liaison with stakeholders

• Manage finances and budgeting of training programmes with adherence to organisation’s financial processes

• Support the implementation of the Institute's marketing strategies and initiatives

• Promote the use of technological advances in Allied Health Professionals training to enhance learning, and champion the use of IT in the department to enhance teaching and learning

• Create and sustain positive working climate with stakeholders to develop quality education and training services

• Manage stakeholders’ expectations appropriately with people-centric approach

• Lead departmental projects to further the growth of the institute

• Assist the Manager/Assistant Manager with office administration and knowledge management to preserve institution information of the department (re-sequenced)

• Assist the Manager/Assistant Manager with building rapport and welfare among the staff

• Adopt data-driven approach when preparing management/course reports and for making informed decisions

• Provide strategic insights and take actions to achieve department goals

• Assist in monitoring department’s performance indicators and provide timely updates on achievement of goals to relevant stakeholders

• Ensure institute’s training information and databases is current

• Analyze and translate strategic insights from stakeholders into implementable and sustainable department initiatives to achieve department goals

• Assume the role of team coordinator of critical processes/initiatives/projects and take on key/leading roles in the committees at Allied Health Division

Job Requirements

• Degree in any discipline

• Excellent team player, able to multi-task and problem solve

• Embrace service quality mindset when liaising and collaborating with stakeholders

• Competent in Microsoft office applications such as Excel, Word, Powerpoint etc.

• Proficient in data analysis/management using Excel

Job Description

Able to diagnose and provide the following:

- provide general podiatric treatment to patients with various foot pathologies

- educate the general public on foot health

- provide specialized diabetic foot care including wound management and education

- perform nail surgery

- manage biomechanical cases including sports injuries

Requirements

- Degree in Podiatry/ any relevant postgraduate qualification

- Minimum 3 years' relevant working experience in a hospital setting will be considered for senior position

- Fully vaccinated against Covid-19.

The incumbent will provide administrative support to the Assistant/Senior/ Manager/Assistant Director and Executives of the Institute in the day-to-day operations, as well as planning and implementing PGAHI’s initiatives and programmes.

General job duties:

• Provide administrative support in the Institute’s routine operations in areas such as inventory (including stock taking and purchasing), venue bookings, etc.

• Provide administrative and logistic support, eg. major events and initiative.

• Coordinate appropriate record keeping of training information and statistics as well as the maintenance and updating the Institute’s databases

• Undertake greater responsibility of providing key administrative support in the institute’s operations

• Assume key roles in the planning and implementation of events/projects/initiatives

• Plan, organize and implement PGAHI training programmes beyond providing administrative support to PGAHI programmes for Allied Health Professionals in SGH and the broader local healthcare community

• Serve and maintain as the key liaison with local and overseas partners and participants

• Manage budgeting of training programmes with adherence to organisation’s financial processes

• Support the implementation of the Institute's marketing strategies and initiatives

• Any other responsibilities that may be assigned by supervisor

Job Requirements

• Diploma in any discipline with at least 1 to 2 years relevant work experience

• Good communication, inter-personal and service skills

• Motivated driven, organised, meticulous and detail oriented

• Good work attitude and good team player

• Able to work in a fast-paced environment.

• Proficient in Microsoft Office applications

You will be responsible for the collection and processing of blood as well as inventory stock taking. You will calibrate, check and maintain laboratory equipment according to specifications. You will also be responsible for the preparation of reagents and laboratory material used in assigned routines or specialised areas. You will assess the suitability of tissues for harvesting, perform sampling so as not to compromise subsequent diagnostic analysis, takes photographs of specimens when indicated and conduct microscopic examinations of sampled tissues for quality assurance. You will be involved in taking consent from patients.

You will maintain high standards of professional services and ensure adherence to national and international accreditation standards and the standard operating procedures of the department. You will work with the committee and staff in the cluster to implement cluster-wide policies and procedures governing tissue collection and handling. You will assist the Director to formulate immediate and long-term plans for the development of department services in SingHealth. You will perform specialised investigations according to established procedures and records and report results to physicians/clients.

Job requirements:

• Bachelor of Medicine or equivalent medical qualification from medical school
• Completed an approved residency in anatomic pathology
• Experience in clinical pathology will be an advantage
• Licensed to practice medicine and pathology at a specialist level
• Experience in immunohistochemistry and molecular biology will be an advantage
• Ability to work independently and make reliable recommendations and diagnoses

You will be part of the SingHealth Office for Innovation to plan and implement projects that will bring about a seamless patient experience and impactful healthcare innovations.

You will support the Director, Innovation Programmes in pursuing relevant opportunities for strategic partnerships and collaborations with external organisations that will help to promote SingHealth as a thought leader in healthcare innovation. You will support strategic planning through research on industry trends, healthcare innovations and emerging opportunities to develop a comprehensive partnerships strategy that is aligned with SingHealth’s vision and mission. You will also identify partnership opportunities and cultivate strong long-term partnerships with other healthcare providers, strategic industry players in the biotechnology and biomedical sector, government agencies and relevant for-profit and non-profit organisations that will help promote SingHealth as a thought leader in healthcare innovation.

You will build and maintain cross-functional collaborations with relevant stakeholders to ensure alignment of strategies, seamless execution of partnership initiatives, as well as institute the appropriate frameworks and processes to ensure due diligence in administering partnership-related initiatives and plans, including developing and executing partnership agreements and reporting outcomes of relevant signed innovation partnerships. You will partake in managing innovation grant schemes under DoIT, including administering the processes from the pre-award preparations, convening evaluation panels, to awarding of projects and post-award tracking/ monitoring of funded projects to ensure accountability of the funds.

You will assist to lead the communication with both internal and external stakeholders to drive the administration and implementation of the innovation grants and projects as well as facilitate successful co-ordination with stakeholders and provide secretariat functions at assigned meetings, and support in the execution of successful Innovation events/talks/projects.

Job Requirements

• A Bachelor’s Degree holder in any discipline with preferably 6 years of relevant experience in healthcare or/and innovation.
• Experience in the local healthcare system would be an added advantage.
• Knowledge about healthcare innovation processes and commercialisation.
• Experience and proficiency with internal and external stakeholder management
• Experience in using visualisation tools to present trend data
• Knowledge and skill in process improvement, improvement methodologies and tools & techniques, such as design thinking, lean and six sigma, would be an advantage
• Experience in project management for small to medium sized projects
• Professional team player who has demonstrated strategic and analytic skills
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
• Excellent communication and interpersonal skills.
• Action oriented, highly motivated and target focused.

Provide general clinical pharmacy services in direct patient care settings independently or in collaboration with a multidisciplinary health care team to promote wellness and optimize medication therapy outcomes for patients with a broad range of disease states.

Provide pharmaceutical care to defined standards and assure the quality use of medicines.

Provide education and training to trainees, pharmacy students, support staff and the public.

Provide guidance to trainees, pharmacy students and support staff and supervise their professional training and development.

Initiate and/or participate in clinical research independently or in collaboration with other health care disciplines, and publish abstracts and/or scientific papers in peer reviewed journals.

2.1 Primary Responsibilities and Duties (90%)

Clinical Practice

• Provide general clinical pharmacy services in assigned patient care area/service.
• Participate within a multidisciplinary health care team to ensure optimization of medication therapy and outcomes for patients.
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed, provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes.
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients, pharmacy students and the health care team.
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services.
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug-related problems and to assure optimal patient cooperation in drug therapy.
• Document clinical activities as defined in the competency development framework and/or department guidelines.
• Serve on departmental clinical practice committees and/or other relevant committees as assigned.
• Provide educational programs and training to trainees, pharmacy students, support staff and the public.
• Contribute to the development or publication of high quality patient education materials.
• Provide guidance to trainees, pharmacy students and support staff and supervise their professional training and development.
• Contribute to the development and implementation of pharmacy professional standards, competency framework and/or assessments for pre-registration pharmacists at departmental level.
• Participate in and contribute to continuing professional development

Secondary Responsibilities and Duties (10%)

• Contribute to the review and evaluation of services, policies and processes; and contribute to the implementation of medication safety and quality improvements initiatives to ensure optimal outcomes at institution level.
• Participate, supervise and/or coordinate pharmacy activities relevant to clinical work.
• Any other duties or responsibilities as assigned.

Requirements

• Able to work independently and in a team
• Able to communicate effectively
• Possess clinical skills and knowledge in running ambulatory service(s) and/or Inpatient clinical services
• Hospital experience is preferred but not necessary
• Min 5 years in a clinical setting is preferred
• Masters in clinical Pharmacy, PharmD or Board certification
• Registered with the Singapore Pharmacy Council

If this role sounds interesting to you, please contact '[email protected]' to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will perform clinical screening and assess suitability of referrals for tissue donation. You will provide support to the tissue recovery team through collection and interpretation of background information, including medical histories and other relevant information on deceased persons. You will liaise with families regarding tissue donation and ensure that the families are well supported throughout the process.

You will be collaborating closely with relevant stakeholders to ensure the timely acquisition of necessary authorisations and consent mandated by legal requirements and ensure strict compliance with required standards throughout the recovery process. You will ensure the distribution of tissues are carried out in accordance with the guidelines by each programme/MOH. You will update the registry for every referral case, collate and disseminate statistical data for the tissue bank as required.

You will participate in activities and outreach efforts aimed at raising awareness about tissue donation among the general public and be involved in transplant tissue bank education for healthcare professionals, students (medical, nursing, and allied health) and overseas visitors. You will also assist with maintaining the Standard Operating Procedures and guidelines that comply with established legal frameworks and accreditation bodies, as well as participate in research related to tissue transplantation.

Requirements:

• Bachelor’s Degree in Psychology, Social Work, Nursing, Healthcare, Life Sciences or equivalent, preferably with 1 to 2 years of working experience. Fresh graduates are welcome to apply.
• Demonstrate the ability to work independently with strong interpersonal skills, initiative, and a pleasant disposition.
• Ability to manage a multidisciplinary team within a time-sensitive environment.
• Willingness to be on-call on a rotational basis.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure.
• Follows up on all calls after 2 weeks to review patient’s disposition.
• Has the expertise to navigate non-clinical calls appropriately
• Provides guidance and support to a team of Care Manager Associates.
• Oversees the team’s rostering schedule and claims administration for shift duties.
• Performs morning and afternoon shift duties as rostered, and be the key person to standby during manpower shortage during night shifts.
• Support VCC expansion plans and attend meetings with internal and external stakeholders.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualificationsin Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with patients, healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

Overview of the Office of Campus Planning Communications role

The applicant will support the Office of Campus Planning (OCP) to:

1. Plan, develop and lead internal and external communications deliverables such as internal EDMs, feature stories, video-interviews etc. to drive Alexandra Hospital’s brand awareness and increase mindshare.
2. Plan and coordinate stakeholder engagement sessions and where necessary – to develop public facing letters and manage a reasonable amount of public feedback.
3. Support key stakeholders in the delivery of Alexandra Hospital’s corporate initiatives.
4. Support the planning and execution of OCP led campaigns, events and initiatives.
5. Prepare and draft press materials, speeches, feature articles, letters and announcements.
6. Any other duties as assigned.

Qualification Required and Area of Discipline

• Degree in any communications or public relations discipline

(Degree in Mass Communications is highly preferred)

• At least 6 years of relevant work experience, preferably with project management experience
• Candidates with healthcare background highly preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Familiar with media, project, campaign and event management
• Able to facilitate Stakeholder engagement sessions to be useful and productive.
• Good documentation skills to ensure discussions are properly recorded for future reference.
• Enthusiasm in healthcare planning topics and issues so as to identify newsy story angles for publicity
• Strong linguistic capabilities, and ability to write papers for approval when required.
• Excellent verbal, written communication and presentation skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Hospital Clinicians (HC) under the AH Hospital Clinical Programme (HCP) not only have depth of knowledge in their respective fields (Medicine, Surgery and Emergency & Acute Care) but also knowledge across different domains to manage patients with multiple interacting comorbidities and health/social complexities holistically, together with other members of the healthcare team to anchor broad-based care in the wards.

Job Responsibilities & Core Competencies

Core Competency A – Resuscitation and Management of the Critically Ill Patient

You will be responsible for:

• Recognising and identifying, in a timely manner, a patient who is deteriorating clinically and in need of urgent intervention
• Reliably notifying the specialist-in-charge, in a timely manner, and coordinating a team of healthcare staff to assist in the care of the patient.
• Reliably performing a targeted clinical assessment to obtain information necessary for diagnosis and subsequent management.
• Ordering initial investigations to further narrow the differential diagnosis and guide management.
• Instituting, in a timely manner, appropriate management steps to stabilise the patient.
• Reliably leading a team in performing a code based on ACLS principles, if applicable
• Initiating transfer of the patient to a higher level of care (i.e. ICU) where appropriate
• Updating the patient and/or family throughout the process and involve them in shared decision making for the care plan.

Core Competency B – Initial Evaluation & Investigation of Common Presentations in Adult Patients

You will be expected to demonstrate the knowledge, clinical skills and technical skills necessary to assess and evaluate common presentations in adult patients:

• Fever
• Chest pain
• Shortness of breath
• Abdominal pain
• Limb swelling
• Dizziness
• Falls
• Syncope
• Neurological deficits
• Headache
• Altered mental state
• Oliguria
• Acute gastrointestinal bleeding

Core Competency C – Management of Common Clinical Conditions

You will be expected to initiate provisional care plans for common clinical conditions:

• Sepsis
• Stroke
• Tachy- and Bradyarrhythmias
• Asthma/COPD
• Pulmonary embolism, deep venous thrombosis, hypercoagulable state
• Acute coronary syndrome
• Heart failure
• Fluid overload
• Poor controlled diabetes
• Hypertensive emergency
• Shock
• Electrolyte abnormalities
• Alcohol & drug overdose/intoxication
• Head injury
• Acute arthritis
• Bleeding GIT
• Management of pain
• Transfusion medicine
• End-of-life care

Core Competency D – Communication & Professionalism

You will be expected to demonstrate knowledge and skills in communication, crisis management, leadership and professionalism in the following areas:

• Advanced care planning
• Informed consent
• Shared decision making
• Communication (with patients and other healthcare professionals)
• Systems-based practice and transitions of care

Requirements

• Education, Training and Experience
• Medical staff who have completed basic specialist training and is at least Post Graduate Year (PGY) 5 of training for Singaporeans or Permanent Residents (PR) of Singapore
• For non-Singaporeans or non-PRs, the medical staff must have at least worked in a Singapore public healthcare institution for 5 years
• Professional License
• Must be registered with the Singapore Medical Council

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Overview

Hospital Clinicians (HC) under the AH Hospital Clinical Programme (HCP) not only have depth of knowledge in their respective fields (Medicine, Surgery and Emergency & Acute Care) but also knowledge across different domains to manage patients with multiple interacting comorbidities and health/social complexities holistically, together with other members of the healthcare team to anchor broad-based care in the wards.

Job Responsibilities & Core Competencies

Core Competency A – Resuscitation and Management of the Critically Ill Patient

You will be responsible for:

• Recognising and identifying, in a timely manner, a patient who is deteriorating clinically and in need of urgent intervention
• Reliably notifying the specialist-in-charge, in a timely manner, and coordinating a team of healthcare staff to assist in the care of the patient.
• Reliably performing a targeted clinical assessment to obtain information necessary for diagnosis and subsequent management.
• Ordering initial investigations to further narrow the differential diagnosis and guide management.
• Instituting, in a timely manner, appropriate management steps to stabilise the patient.
• Reliably leading a team in performing a code based on ACLS principles, if applicable
• Initiating transfer of the patient to a higher level of care (i.e. ICU) where appropriate
• Updating the patient and/or family throughout the process and involve them in shared decision making for the care plan.

Core Competency B – Initial Evaluation & Investigation of Common Presentations in Adult Patients

You will be expected to demonstrate the knowledge, clinical skills and technical skills necessary to assess and evaluate common presentations in adult patients:

• Fever
• Chest pain
• Shortness of breath
• Abdominal pain
• Limb swelling
• Dizziness
• Falls
• Syncope
• Neurological deficits
• Headache
• Altered mental state
• Oliguria
• Acute gastrointestinal bleeding

Core Competency C – Management of Common Clinical Conditions

You will be expected to initiate provisional care plans for common clinical conditions:

• Sepsis
• Stroke
• Tachy- and Bradyarrhythmias
• Asthma/COPD
• Pulmonary embolism, deep venous thrombosis, hypercoagulable state
• Acute coronary syndrome
• Heart failure
• Fluid overload
• Poor controlled diabetes
• Hypertensive emergency
• Shock
• Electrolyte abnormalities
• Alcohol & drug overdose/intoxication
• Head injury
• Acute arthritis
• Bleeding GIT
• Management of pain
• Transfusion medicine
• End-of-life care

Core Competency D – Communication & Professionalism

You will be expected to demonstrate knowledge and skills in communication, crisis management, leadership and professionalism in the following areas:

• Advanced care planning
• Informed consent
• Shared decision making
• Communication (with patients and other healthcare professionals)
• Systems-based practice and transitions of care

Requirements

• Education, Training and Experience
• Medical staff who have completed basic specialist training and is at least Post Graduate Year (PGY) 5 of training for Singaporeans or Permanent Residents (PR) of Singapore
• For non-Singaporeans or non-PRs, the medical staff must have at least worked in a Singapore public healthcare institution for 5 years
• Professional License
• Must be registered with the Singapore Medical Council