Working in a multi-disciplinary team, you will be responsible to provide quality nursing care through assessment, planning, implementation and evaluation of nursing care to meet the needs of the patients.

You will also be responsible for maintaining standards for professional nursing practice and working cooperatively with other members of the healthcare team to provide integrated care.

Requirements:
- Diploma / Bachelor's Degree in Nursing
- Must be registered with Singapore Nursing Board
- No work experience required

We provide:
- 5 days work week arrangement
- Training and development opportunities

Responsibilities:

Under the direction and guidance of the Registered Nurse, you will be responsible for providing basic nursing care, promoting a therapeutic environment and assisting the multi-disciplinary team in the delivery of care for our patients.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• No working experience required
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

The incumbent will report to the Trade Planning Manager in the Commercial department and will support the master data team by ensuring the accuracy of data set up in promotions management.

Responsibilities

• Database Maintenance
  Ensure timely and accurate maintenance of price and promotion data in the SAP database.
• Promotions Management
  Oversee the accurate and timely setup of promotions. Collaborate closely with the category team and Group Business Admin to ensure claims are properly set up.
• Other Responsibilities
  Prepare reports while ensuring the accuracy and integrity of data.
  Perform ad-hoc duties as assigned.

Requirements

• Diploma in Business Administration or a related field
• 1-2 years of relevant work experience
• Proficiency in MS Excel (Vlookup & Pivot table)
• Strong sense of urgency and ability to meet tight deadlines
• Effective communication skills
• Meticulous with the ability to manage large volumes of data

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Location : Tampines North

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

Your role will focus on driving business performance discussions by delivering relevant reports and commentary that provide valuable insights. These insights will play a critical role in influencing the Finance team and supporting stakeholders with meaningful analysis.

You will need to demonstrate strong financial acumen and foster collaborative partnerships with commercial leaders across Asia, positioning yourself as a trusted and integral member of their teams.

Additionally, you will identify and pursue opportunities for innovative analysis of merchandise and category trends, as well as emerging market issues, to support Commercial Finance and Strategy initiatives in the region.

Responsibilities

• Shape the role of financial business partnership in Asia, working closely with senior commercial leadership team to lead and develop the annual budget and re-forecasts including commentary for regular business review
• Lead and support development the financial strategy needed to support category and business objectives
• rovide complete, accurate and timely management reporting and business insights to senior management
• Lead the budget and forecasting process including planning, budgeting and forecasting of sales, margins and working capital
• Responsible for providing enhanced commercial reporting and insights of key KPIs, including deep dive root cause analysis, identify cost savings opportunities
• Provide analytical support to other functions as requested
• Support financial and strategic projects as requested
• Supervise business cases for any new business initiatives
• Lead and initiate enhancements to reporting and insight generation

About You

• A CA/CPA/CIMA/CFA qualification
• Experience in leading and managing a team
• 5+ years of relevant commercial finance experience working with complex organisations, turnaround, face paced environment, preferably within supermarket retail, big4 and strategy consulting
• Proven experience in structured problem solving with the ability to identify financial opportunities / issues and implement continuous improvement
• Strong management and influencing skills
• The ability to review processes to understand impacts on financial outcomes and make recommendations for improvement
• Exceptional interpersonal and presentation skills
• Exceptional in engaging, collaborating and influencing both financial and non-financial stakeholders such as Commercial / Merchandising / Buying, Supply Chain, Operations functions
• Strong culture awareness in Asia, a good command of English and Asian language (verbal and written)
• Strong strategy and project manage experience, including project planning, scheduling and accountability management
• Ability to facilitate and orchestrate complex discussions, engage participants in collaborative, drive meetings forward whiles effectively handling conflicting opinions
• A “gravitas” so as to hold the business to account in delivery its performance objectives

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Overview

As Local Coordinator and as part of the Blended Care Team, you will assist the care management team in developing social activities and interest groups for residents at a physical centre, under the Health District @ Queenstown. This effort is in part to support social-health integration and enhance care delivery in the community.

These activities include working with residents and community partners to co-create, plan and conduct ground-up activities (e.g. exercise groups, hawker centre tours, etc.), encourage residents to participate in suitable programmes, within and beyond the physical space and oversee the general operations at the centre.

You will be involved in facilitating the development and implementation of Health District Queenstown Lighthouse Projects involving National University Health System (NUHS) and various community partners in Queenstown to support social-health integration and enhance care delivery in the community.

Job Responsibilities

You will be responsible for the following:

1. Co-create and organise activities and interest groups at the physical space

· Engage residents and volunteers to co-create, plan, and conduct activities and interest groups e.g. hawker centre tours to share on healthier eating habits.

· Encourage and support residents to self-run activities and interest groups

· Partner with local community leader(s) and stakeholders to organise programmes and services

· Organise regular resident engagement sessions to gather feedback on activities and services provided by the Blended Care Team

· Develop and implement strategies to raise awareness of the space amongst Queenstown residents

2. Encourage residents to participate in suitable activities and programmes

· Encourage and direct residents to participate in suitable health and social activities (e.g. exercise, volunteerism, interest groups) at the space and in the community

· Coordinate with the Blended Care Team to ensure residents’ health and social care needs are met

3. Facilitate development of the physical space and oversee general operations

· Facilitate the conceptualisation and development of the physical centre

· Oversee general operations of space, and support in logistics and budgeting matters

· Record attendance and other data for evaluation

Requirements

· Bachelor Degree in the field of Social Sciences (e.g. social work, counselling, psychology), with prior experience in related areas such as social care services, aged care services and/or community engagement.

· At least 2 – 3 years of working experience.

· Ability to work independently, adaptable, analytical and a good team player.

· Strong communication and stakeholder management skills, and able to engage with partners and older adults in the community.

· Good organisational, time management, administrative and interpersonal skills.

· Good written and verbal communication skills in multiple languages and dialects is preferred.

· Proficient in Microsoft Office Suite with ability to learn new IT systems.

Overview

As a member of Precinct Planning and Development Department under Regional Health Systems Office (RHSO), you will be involved in development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Support in planning and operationalising of Health Precincts concept to achieve health-social integration with internal and community stakeholders
2. Support in developing and operationalising plan to empower community to take care of their health.
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Engage & build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings
6. Secretariat work for meetings
7. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Able to think critically
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges

Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Description

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates to join our fellowship programmes as Clinical Fellows.

As a Clinical Fellow, you will undergo the approved training programme by the Singapore Medical Council.

Job Requirements

• Active in clinical practice for 3 years preceding the application of medical registration with Singapore Medical Council;
• Possess basic medical degrees from an accredited medical university or its medical school, preferably with a postgraduate diploma or medical degree;
• Possess a 12-month of completed housemanship/internship postings;
• Possess a 3-year post housemanship/internship clinical experiences;
• Fulfil the English Proficiency requirements of Singapore Medical Council, if basic degree is not in English medium;
• Must be registered with the Medical Council or its relevant licensing authority from the country of practice;
• Must be sponsored by the government, or regional health authority or an appropriate institution (with a full-time employment of 40 hours or more per week) of the home country;
• Must be certified to be of a good standing by the Medical Council or its relevant licensing authority;
• Must be successfully registered with the Singapore Medical Council;
• Must be eligible for the relevant pass and Visa from the Ministry of Manpower, Singapore.

Qualifications

• MBBS or equivalent basic medical degree and/or
• Postgraduate qualifications relevant to the department’s specialty or nature of clinical training

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Job Responsibilities

Corporate Planning and Development

• Work with stakeholders to review the strategic workplan priorities for Regional Health System Office in response to changes in operating landscape and MOH’s directions
• Coordinate and prepare annual workplan and financial budget for collective appreciation and decision-making
• Prepare presentation slides on development of corporate strategy, annual workplan and budget;
• Provide secretariat support, including minute taking, and staffing meetings and conversations as part of the Pophealth Headquarters
• Oversee and maintain the calendar of events and coordinate strategic-level meetings

Performance Management

• Facilitate reporting of work targets and workstreams by various departments and divisions
• Review and monitor corporate KPIs and goals; staff and facilitate discussions to drive consensus among stakeholders

Space Management

• Facilitate working level discussion and timely follow up on requirements for overall workspace planning
• Manage overall office and space seating plan for RHSO departments

Others

• Organise events such as townhall and other staff engagement activities to support the communication of corporate strategy and foster organisational team bonding

Job Requirements

• Bachelor Degree with good communication and writing skill
• At least 3 years working experience
• Ability to work in a fast-paced and able to multitask
• Possess sense-making and critical thinking skills

Prior experience in secretarial work and healthcare experience is an advantage

Job Responsibilities

Strategic, organisational planning and development:

• Support organizational planning, developmental and implementation of workplans based on MOH/NUHS/RHSO strategies
• Research, plan and provide support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes to achieve strategic outcome.
• Support and/or organise PopHealth HQ activities to strengthen the positioning and growth of the Regional Health System.

Secretariat Functions:

• Facilitate meeting proceedings, e.g., ensure quorum, project slides and processes for an effective and efficient meeting, including helping out in logistical preparations as part of the team
• Write accurate, coherent, and succinct notes of meeting and other needed documentation for timely approval and clearance.

Workplanning and Budgeting:

• Coordinate key strategic meetings to meet organisational objectives
• Coordinate RHSO’s workplanning and strategic planning cycles, working with management and IT/Finance departments to identify overall goals and priorities to shape RHSO’s future workplans and direction
• Consolidate department's resource requirements and plan ahead for budgetary requirements

Job Requirements

• Bachelor Degree with good communication and writing skill
• Ability to work in a fast-paced and able to multitask
• Possess sense-making and critical thinking skills
• Prior experience in secretarial work and healthcare experience is an advantage

Masseur (Non-Medical) (Including Foot Reflexologist)

Health spa requires

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female therapists ( Non-medical )

* Perform body treatment include back, shoulder & body massage- Carry out treatment according to

company standard operating procedure and service standard to do personal foot/body massage

and spa treatments according to company standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the

guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician/ Masseur is an advantage.

* For spa therapist ( Non-medical ) , company will arrange for course for those interested in service sector

and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$3,600-S$5000

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline

• At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Job Purpose:

Responsible for planning, developing, delivering and evaluating appropriate individualized educational services, learning programmes and instructions for special needs students in both self-contained and integrated settings in consultation with other school personnel.

Job Responsibilities:

• Implement and monitor effective teaching & learning pedagogies, intervention strategies for students with Special Education Needs (SEN)
• Design and implement valid and reliable modes of assessment to evaluate students’ progress and development.
• Identify and design support structures to students with SEN
• Work with school leaders and management team to plan and implement school-wide educational and recreational programmes
• Collaborate and consult with allied professionals, parents/caregivers and external agencies to ensure quality support and well-being of students
• Responsible for designing, assessing and reviewing student-centric lessons with engaging approaches to accommodate individual learning styles
• Advocate to Heads of Department appropriate instructional learning resources to value add to students’ learning
• Review and reinforce learning activities using lesson plans and teaching strategies to help students to master concepts and skills
• Implement the use of information technology in lesson preparation and teaching to engage learners
• Research and keep abreast of up-to-date subject knowledge and design teaching resources in professional learning teams
• Supervise students and manage pupil behaviours in the classroom and on school premises to inculcate school values and enforce discipline
• Document concerns of students to facilitate problem solving with parents and professional support staff
• Conduct Parent-Teacher Conferencing to discuss students’ strengths, weaknesses and identify areas of focus to support IEP goals and transition
• Provide information to parents for home-school communications to support students’ progress
• Make home visits for students with high support needs and craft intervention strategies to meet student social and emotional needs
• Establish work plan priorities to meet school strategic thrusts
• Actively involved in staff meetings, co-curricular activities, educational conferences, and school programs.
• Participate in parents' evenings and school-wide training events to promote home-school partnership.
• Participate in organizing school events, including sporting events, learning journey and other excursions like camping trips and educational tours

Job Requirements:

• Diploma/ Degree from recognised Institutions with GCE ‘O’ level credits in English and Mathematics
• Prior experience with Students with Mid Intellectual Disabilities (MID) is preferred
• Specific subject knowledge, knowledge in special needs education and behaviour modification, Microsoft office (Excel, Powerpoint, Word)
• Interpersonal skills, classroom management skills, takes Initiative, effective communication Strong in verbal and written English
• Prior experience handling Numeracy/ Literacy, WPLN, Science, HSR, SEL/ CCE and Vocational Guidance is an added advantage.
• Working location: Choa Chu Kang

Nanny for short term care at client's house from 9am to 6pm on weekdays. Start on 25 Nov 2024 to 2 Dec 2024. Public holidays and weekends are non-working days.

Main priority is to look after baby and baby's needs. Baby is 9 months old now.

Job Requirement

1) Able to converse in English

2) Medically fit to care for children

3) Have experience in caring for children aged 1 month to 2 years old

4) Able to do activities and play with the child.

Job Types: Full-time, Contract

Contract length: 9 months

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Expected Start Date: 02/12/2024

Job Scope:

• Responsible for picking, packing, and preparing e-commerce orders efficiently and accurately.
• Handle stationery products, ensuring all items are correctly packed and undamaged.
• Perform stock checks and report any damaged or missing items.
• Manage inter-branch transfers (IBT) as required.
• Maintain cleanliness and organization of the packing area.
• Complete daily tasks before the end of the shift.

Working Hours:

• Days: Monday to Saturday
• Time: 8:30 AM to 1:00 PM (No lunch break)

Salary & Benefits:

• Monthly salary: $1,500
• Attendance allowance: $200 (Allowance forfeited for unpaid leave or medical leave)
• NO OVERTIME

Additional Notes:

• Staff MUST complete all assigned work for the day before leaving, even if it extends slightly beyond 1:00 PM.
• Punctuality and attendance are strictly monitored to qualify for the attendance allowance.

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.