About us
Since the 1930s, the way we commute, socialize and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.
At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.
Job Description
Your Team
At Ordinary Folk, our mission is to revolutionize the way people access medical treatment.
We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.
Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.
We're seeking a People Associate to join our team, providing essential support across various people functions. This role is crucial in optimizing people processes, enhancing employee well-being, and maintaining people policies. We are looking for someone who is organized, empathetic, and eager to grow their expertise in people operations within a dynamic work environment.
Responsibilities:
- Support daily people operational tasks and contribute to the execution of people initiatives.
- Manage employee records accurately and confidentially.
- Participate in people projects, such as coordinating meetings, training sessions, and employee surveys, with precise documentation.
- Address employee inquiries regarding people policies, procedures, and benefits, offering accurate guidance and support.
- Assist in the payroll process by collecting and verifying employee data (e.g., hours worked, leaves, etc.).
- Communicate with external partners, like insurance vendors, ensuring compliance with legal and regulatory frameworks.
- Facilitate the recruitment process by liaising with candidates, scheduling interviews, and providing a smooth onboarding experience for new hires.
- Conduct orientations for new employees to effectively introduce them to the company culture.
Your Experience:
- Proven experience in a people assistant role or similar position within people operations or administration in a startup environment.
- Proficiency in Google Workspace and a tech-savvy approach to people operations.
- Basic understanding of labor legislation.
- Exceptional organizational skills, with a meticulous and detail-oriented work ethic.
- Strong communication skills.
- Bachelor's degree in People Management, Business Administration, or a related field.
Why join Ordinary Folk?
Our mission is to revolutionize the way people access medical treatment. We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep. Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.
Looking for the highlights?
We’re one of the fastest-growing healthcare companies in Asia.
You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
Employee equity scheme giving you a share in the company and the work we do.
A development allowance so you can upskill yourself and your career.
What is working at Ordinary Folk like?
We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.
Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.
Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.