The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities at the SingHealth Regional Health System. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will support the work of the Population-based, Unified, Learning System for Enhanced and Sustainable Health (PULSES) Centre Grant which seeks to develop a learning and integrated Regional Health System to address unmet needs and advance population health research in Singapore.

You will assist the Principal Investigator (PI) in conducting literature reviews and systematic reviews as well as assisting with study design and planning. You will conduct quantitative and qualitative research studies and perform data analysis. You will organise analytical and research activities and prepare manuscripts/reports/proposals. You will offer technical guidance and research support to department staff in the domain of analytics and programme evaluation. You will also support the development of educational curriculum and conduct education activities related to the various population health research areas and projects.

Requirement

• Master’s degree in Health Economics, Public Health, Biostatistics, Social Science, Epidemiology or related academic area with least 2 years’ experience in population health research
• Experience in health economics, built environment on social factors and health or implementation science will be an advantage
• Experience in using any statistical package (SPSS/STATA/SAS) or qualitative analysis software Nvivo
• Good verbal and written communication skills
• Good interpersonal skills and ability to work both independently and in a team

Work arrangements

• This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office

The SingHealth Centre for Population Health Research and Implementation (CPHRI) is the nexus for population health research, innovation, implementation science and evaluation in SingHealth. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will assist the Principal Investigator to perform a variety of functions such assisting in developing study plans and conducting literature reviews. You will be tasked to prepare Institutional Review Board applications as well as assist in subject recruitment, data collection and data management. You will assist with quality control and preparations for quality assurance. You will be required to liaise with study partners to ensure all study-related activities are carried out efficiently and coordinate project meetings. You will particpate in the preparation of abstracts, posters and manuscripts for dissemination of study results as well as reports as required by the funder.

Requirements

• Bachelor’s degree in Public Health, Biological Sciences, Social Sciences, Epidemiology or related academic area
• Knowledge of Microsoft Office applications and data analytics software (e.g. SPSS, STATA, Python and NVivo) is an advantage
• Good verbal and written communication skills
• Good time management skill
• Good interpersonal skills and ability to work both independently and in a team

Work arrangements

• This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status, ensure proper registration of personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure UCC’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Attend to any patient and next-of-kin enquiries.
• Provide chaperone assistance to doctors/nurses.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.

The incumbent will play a significant role in supporting the Institute’s further expansion of its capabilities in partnership with healthcare practitioners and experts to provide high quality allied health education and training. He/she will also be the liaison with local and overseas stakeholders to organise and implement PGAHI programmes (clinical attachments, courses and lectures) under his/her charge.

General job duties:

• Plan, organise and implement various types of PGAHI programmes

• Serve and maintain as the key liaison with stakeholders

• Manage finances and budgeting of training programmes with adherence to organisation’s financial processes

• Support the implementation of the Institute's marketing strategies and initiatives

• Promote the use of technological advances in Allied Health Professionals training to enhance learning, and champion the use of IT in the department to enhance teaching and learning

• Create and sustain positive working climate with stakeholders to develop quality education and training services

• Manage stakeholders’ expectations appropriately with people-centric approach

• Lead departmental projects to further the growth of the institute

• Assist the Manager/Assistant Manager with office administration and knowledge management to preserve institution information of the department (re-sequenced)

• Assist the Manager/Assistant Manager with building rapport and welfare among the staff

• Adopt data-driven approach when preparing management/course reports and for making informed decisions

• Provide strategic insights and take actions to achieve department goals

• Assist in monitoring department’s performance indicators and provide timely updates on achievement of goals to relevant stakeholders

• Ensure institute’s training information and databases is current

• Analyze and translate strategic insights from stakeholders into implementable and sustainable department initiatives to achieve department goals

• Assume the role of team coordinator of critical processes/initiatives/projects and take on key/leading roles in the committees at Allied Health Division

Job Requirements

• Degree in any discipline

• Excellent team player, able to multi-task and problem solve

• Embrace service quality mindset when liaising and collaborating with stakeholders

• Competent in Microsoft office applications such as Excel, Word, Powerpoint etc.

• Proficient in data analysis/management using Excel

The incumbent will provide administrative support to the Assistant/Senior/ Manager/Assistant Director and Executives of the Institute in the day-to-day operations, as well as planning and implementing PGAHI’s initiatives and programmes.

General job duties:

• Provide administrative support in the Institute’s routine operations in areas such as inventory (including stock taking and purchasing), venue bookings, etc.

• Provide administrative and logistic support, eg. major events and initiative.

• Coordinate appropriate record keeping of training information and statistics as well as the maintenance and updating the Institute’s databases

• Undertake greater responsibility of providing key administrative support in the institute’s operations

• Assume key roles in the planning and implementation of events/projects/initiatives

• Plan, organize and implement PGAHI training programmes beyond providing administrative support to PGAHI programmes for Allied Health Professionals in SGH and the broader local healthcare community

• Serve and maintain as the key liaison with local and overseas partners and participants

• Manage budgeting of training programmes with adherence to organisation’s financial processes

• Support the implementation of the Institute's marketing strategies and initiatives

• Any other responsibilities that may be assigned by supervisor

Job Requirements

• Diploma in any discipline with at least 1 to 2 years relevant work experience

• Good communication, inter-personal and service skills

• Motivated driven, organised, meticulous and detail oriented

• Good work attitude and good team player

• Able to work in a fast-paced environment.

• Proficient in Microsoft Office applications