Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

• Assist in designing and implementing research-related tasks such as data collection from various sources.
• Conduct literature reviews and summarize findings.
• Assist in developing research papers, reports, and presentations.
• Maintain accurate and organized records of research data and findings.
• Attend research-related meetings.
• Collaborate with the research team to achieve project goals.
• Assume additional responsibilities as assigned by the reporting officer/HOD.
• Effectively organises meetings.
• Timely replies to ethics board, administration related requests

Qualification Required and Area of Discipline

• Bachelor’s degree in social sciences/humanities, science, business or marketing.
• At least 1-year relevant experience.
• Good verbal and written communication skills
• Good interpersonal skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

IHM is an international company which focuses on rehabilitation therapy and health maintenance, utilising a blend of Bioelectric Meridian Therapy (BMT) and natural therapy to provide comprehensive and personalised care to partners and customers. As we continue to grow, we are seeking dedicated Health Practitioners to join our expanding team.

Job Description:

• Provide relaxing and effective treatment for clients
• Understand client’s needs and recommend suitable services
• Build and maintain trusting long-term client relationships
• Assist in daily store operations
• Maintain tidiness and high hygiene standards
• Evaluate client’s post-treatment review

Requirements:

• Minimum 1-year TCM/massage/therapist/beautician/ experience in Singapore
• Possess at least ITEC/ NITEC/ WSQ/ CIBTAC or equivalent Singapore certified massage certification
• Organised & meticulous
• Good team player
• Willing and eager to learn
• Basic computer knowledge
• Available to commit on weekends & public holidays

Job Types: Full Time/ Part time

Remuneration: Basic + Uncapped commission

Working hours: Shift timing, 6 days off/month

Operating Hours: Monday to Saturday, PH 10.30am to 7.30pm

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assist and support the nurses in the delivery of nursing care to the residents
• Assist in monitoring of vital signs
• Attend to the daily needs of the residents to ensure safety, comfort and well being of the residents
• Assist in the conduct of daily exercises for the residents
• Provide guidance to the Health Care Assistant and Health Attendant
• Maintain accurate documentation of care given
• Carry out any other duties as assigned by nurses

• Higher Certificate in Healthcare Support/Nursing Care/ITC in Healthcare/GCE N Level/Diploma in Nursing
• Able to work independently and communicate well with team

Working Hours

• 44 working hours per week (1 days off per week according to roster)
• Shift duty according to the nursing roster
• Meal break: 30 minutes
• Tea break: 15 minutes

Work Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

You will provide direct services to patients with chronic and mental health issues through conducting clinical interviews, screening and assessments in an outpatient setting. You will provide individuals and / or group consultations to patients, implement steps to enhance and facilitate collaborations and integration of services among the multi-disciplinary team at the polyclinic and the NUHS cluster. As part of the Psychology team, you will develop, implement, monitor and evaluate mental health components that will increase quality of patient care, in qualitative and quantitative terms.

You will design, implement, monitor and evaluate in-house training and development curriculum for psychologists/allied health/medical professionals to enhance their service quality, as measured by clinical outcome indicators and perform clinical administration.

Requirements:

• MA/MSC in Applied Psychology (Clinical / Counselling Psychology)
• At least 1 year experience counselling patients with chronic health and psychiatric issues in an outpatient setting
• Registered with Singapore Registrar of Psychologists is preferred
• Interest in Primary Care Psychology and demonstrates acquired therapeutic skills for delivery of services in the management of chronic diseases, prevention and population health.
• Ability to work independently in running clinical services at Polyclinics.
• Have to be prepared to travel to different Polyclinics within NUP
• 5-day work week (Monday to Friday).

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline

• At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Job description

• Develop content, implement and evaluate health and dietary related services.
• Conduct community-based / coprorate health intervention programmes and related servicesPerform administrative and operational duties to ensure smooth running of health and nutrition programmes.
• Research and development of corporate and individual wellness services.
• Promote health intervention services to clients including community partners and clients.

Requirements

• Passionate about health promotion and nutrition, inspired to take on challenges, possess a 'can-do' attitude, able to deliver in a fast-paced environment.
• Excellent communication and interpersonal skills as well as good computer skills in Microsoft office.
• Experienced in conducting one or more of the following services to corporate clients and the community will be an advantage - talks, workshops, cooking demonstrations, supermarket tours and counselling sessions for individuals and groups
• Willing to work on weekends, able to travel occasionally.
• Proven ability to multi-task and able to deliver independently

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

1. Major Duties and Responsibilities

Specific (85%)

• Perform routine pulmonary function tests, polysomnography test and CPAP counseling.
• Explain procedures to patients and get their cooperation.
• Evaluate test reliability, patients’ performance and clinical implications.
• Maintain equipment to ensure accurate testing and diagnosis.
• Troubleshoot errors when variances occur.
• Generate and despatch accurate reports.
• Ensure workplace neat and tidy at all times.
• Schedule test appointments
• Practice good inventory management (replenish when necessary).
• Keep record of reports
• Uphold patient rights and safety.

General (15%)

• Perform other related duties (e.g. electroencephalogram - EEG) as may be requested.
• Be actively involved in hospital’s projects and functions and participate in community outreach programs.
• Helps promote safety in the laboratory.

Requirements

• Polytechnic / Degree graduates with sciences
• CPR + AED

We are seeking a skilled and compassionate Gastroenterologist to join our medical team. The successful candidate will be responsible for diagnosing, treating, and managing a wide range of gastrointestinal diseases and conditions, providing excellent patient care, and supporting medical research in the field of gastroenterology.

Key Responsibilities:

• Conducting patient assessments and consultations related to gastrointestinal health.
• Diagnosing and treating conditions such as irritable bowel syndrome (IBS), Crohn’s disease, ulcerative colitis, liver diseases, and other digestive disorders.
• Performing endoscopic procedures, including colonoscopies and gastroscopies.
• Providing advice on diet, lifestyle changes, and medication to improve gastrointestinal health.
• Collaborating with other healthcare professionals to ensure comprehensive care for patients.
• Maintaining accurate patient records and ensuring compliance with medical protocols and standards.
• Educating patients and their families on gastrointestinal health and disease prevention.
• Participating in ongoing professional development, attending medical conferences, and contributing to research in gastroenterology.
• Monitoring patient progress and adjusting treatment plans as necessary.

Requirements

• In active clinical practice;
• Basic medical degree registrable with the Singapore Medical Council;
• Recognised postgraduate medical qualifications (eg MRCP) preferred but not mandatory;
• Minimum of 3 years of experience as Medical Officer;
• Strong command of spoken and written English

We are seeking a highly skilled and compassionate Endocrinologist to join our medical team. The ideal candidate will diagnose, treat, and manage a wide range of endocrine disorders and diseases affecting glands and hormones. This role requires strong clinical expertise, excellent patient care skills, and a commitment to staying updated with advancements in endocrinology.

Key Responsibilities:

• Diagnose and treat disorders of the endocrine glands, including thyroid, adrenal, pancreas, and pituitary glands.
• Provide expert care for patients with diabetes, metabolic disorders, and other hormone-related conditions.
• Develop individualized treatment plans, including medications, lifestyle adjustments, and patient education.
• Perform and interpret diagnostic tests such as blood tests, imaging, and biopsies.
• Collaborate with multidisciplinary teams, including primary care physicians, dietitians, and surgeons, for comprehensive patient care.
• Monitor patients’ progress and adjust treatments as necessary.
• Stay updated with advancements in endocrinology through continuing education and research.
• Educate patients and families on the management of chronic endocrine conditions.
• Maintain detailed patient records and ensure adherence to healthcare regulations and standards.

Requirements:

• Full medical registration with Singapore Medical Council
• Proven experience or training in endocrinology and related fields.
• Strong analytical, diagnostic, and decision-making skills.
• Excellent communication and interpersonal skills to build rapport with patients and colleagues.
• Commitment to patient-centered care and ethical medical practices.

As a senior team lead, you will be overseeing the outreach and programme specialist team and ensure that the work is aligned with our vision and mission. You will play a key role in helming centre operations, strategic plan, business development and stakeholders

engagement. The team’s functions include project management, programme development, research and evaluation. You will also have opportunities to serve and interact with a wide range of clients to improve their mental wellbeing.

Responsibilities:

Operations

• Manage day-to-day operations, including administrativeoversight
• Develop and implement operational systems and service flows
• Ensure budget compliance, manage KPIs and financial reports
• Organize and manage events as part of our strategy inalignement with SAMH’s Vision and Mission
• Undertake supervision and performance appraisal

Business development and stakeholder engagement

• Collaborate with internal stakeholder for service delivery and excellence
• Seek and increase funding source for sustainable service development and continuity
• Foster relationships with external agencies for continual engagement

Strategy Development

• Identify and analyze future trends and historical data
• Develop a strategic plan/roadmap for SAMH Creative Services,integrating services within a wellness center
• Cascade strategic directions through team huddles, providingtimely progress reports
• Plan and review staff requirements, career progression, and
• Identify, define and implement assessment and measurement tools

Massage therapist with experience required。

Flexble working hours.

Massage Spa is an established bussiness with regular patrons.

Working location in the central region convenient tansport and public bus.

Wages $3200 to $4200 per month with incentive.

Contact person below for interview

Miss Wang 91384886

We are seeking a highly skilled and compassionate Cardiologist to join our team. The ideal candidate will specialize in diagnosing, treating, and managing cardiovascular conditions and diseases, providing exceptional care to patients while working in a collaborative and dynamic environment.

Key Responsibilities

• Evaluate patients' medical history and conduct physical exams to diagnose cardiovascular conditions.
• Interpret diagnostic tests such as ECG, echocardiograms, and stress tests.
• Develop personalized treatment plans for patients with heart diseases, including medication management, lifestyle changes, and surgical interventions.
• Perform procedures such as angioplasties, stent placements, and pacemaker insertions as needed.
• Educate patients and families on heart health, disease prevention, and lifestyle modifications.
• Collaborate with multidisciplinary teams, including nurses, surgeons, and other specialists, to provide comprehensive care.
• Stay current with advancements in cardiology and maintain continuous professional development.
• Provide emergency care for patients experiencing acute heart conditions.
• Monitor patient progress and adjust treatment plans as necessary.
• Participate in research or clinical trials if applicable.
  
  Requirements
• Basic Medical Degree (MBBS or MD) with relevant postgraduate qualifications recognised by the Singapore Medical Council
• Specialist accreditation in Cardiology recognised by the Specialists Accreditation Board of Singapore
• At least 3 years’ post-Electrophysiology and Pacing fellowship in an accredited programme and 10 years’ post-graduate.
• Excellent communication skills and the ability to explain complex medical information to patients.
• Compassionate and patient-focused with a commitment to providing high-quality care.
• Ability to work in a team environment and collaborate with other healthcare professionals.

• To create an engaging atmosphere where all members can achieve their personal fitness goals, in addition to cleaning and maintaining the equipment and fitness facilities.
• Achieve desired Personal Training Sales and Conducted results as agreed during monthly Goal Setting session with your Fitness Manager.
• Constant communication with the Fitness Manager on all aspects of the fitness department related to the Gym Floor.
• Participate in monthly department meeting to keep yourself well-informed, to solve problems, and to set goals.
• Daily interface with members of the Fitness Team.
• Actively promote all fitness programs, educational programs, activities, sales promotion etc in the club in order to establish regular usage by members.
• Maintain and check all equipment in good order, report any equipment malfunctions or damage immediately to the Fitness Manager or Front of House Manager.
• Primary objective is to service the needs of members on the Gym Floor by being responsive to member needs with regards to instruction, information and assistance; being alert and cheerful at all times.
• Contact newly-joined members with first four weeks for induction session appointment (driven by the Fitness Manager).
• On-floor coverage at all times (strength, free-weight & cardio areas) by enforcing correct technique in the execution of all movements and exercises.
• Use members’ names when addressing them – politely introduce yourself when interacting with members you do not know.
• Ensure monthly KPIs of Personal Training Sales and Conducted are met.

Requirements

• Recognised Personal Training qualification / diploma in sport science.
• Ensure the completion of all required training competencies provided by Fitness First.
• Good communication skills in English.
• Ensure ongoing education and development in specific and general principles of exercise.
• Self-starter and hold strong organisational skills.
• Possess strong motivational, interpersonal and communication skills.
• Enjoy meeting people and maintain a good rapport with members by encouraging them in regular participation of exercise programs.
• Prior personal training work experience is an added advantage.
• Experienced in encouraging regular participation of exercise programs.
• Possesses great passion for fitness.
• Must have high level of professionalism, honesty and integrity and excellent work ethic.
• Corresponding to Winning Ways behaviours

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

The Opportunity

• My client, a leader in the Beauty industry has an exciting opportunity, to hire a passionate L&D Executive to join the APAC team.
• Dynamic & supportive work environment
• Location: Central - Hybrid Work Arrangements!
• Monday - Friday
• Salary: Up to $5k
• One Year Contract (renewable/ convertible subjected to performance)
• Candidates without experience are welcome to apply as training will be provided!

The Talent:

• Min Diploma/ Degree in Human Resource or Business Management
• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
• Strong organizational skills coupled with precise attention to detail
• Strong written and verbal communication skills in English

Job Description

• Be responsible for learning administration- registration, communication, attendance, program administration including vendor management etc. and LMS management
• Contribute to the delivery and execution learning events and programmes
• Support in the activation of learners through self-directed learning, e-newsletters and other stand-up activation)
• Measure feedback and provide the same to monitor quality of providers & programs delivered
• Provide Head of People Development and Learning and HRDs with regular KPI dashboards and reports of various entities
• Support in the activation and administration process of performance management process, Year End process, and employee engagement survey
• Support the yearly Country Reporting Process in order to publish Learning KPIs in the annual report

Next Step

• Prepare your updated resume, send to the following email:
• [email protected]
• *Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

The Opportunity

• My client, a leader in the Beauty industry has an exciting opportunity, to hire a passionate L&D Executive to join the Travel Retail team.
• Dynamic & supportive work environment
• Location: Central - Hybrid Work Arrangements!
• Monday - Friday
• Salary: Up to $3800
• 6 months contract (yearly renewable/ convertible subjected to performance)
• Candidates without experience are welcome to apply as training will be provided!

The Talent:

• Min Diploma/ Degree in Human Resource or Business Management
• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
• Strong organizational skills coupled with precise attention to detail
• Strong written and verbal communication skills in English

Job Description

• Support in content creation, E-modules translation & upload
• Upload of weekly content, positing etc. on internal platform.
• Generate dashboard, statistics, learning performance reports.
• Liaise with Retail & Education Manager and team to align private learning club visuals into contents.
• Work closely with retail & education colleagues on coordination of training department activities and information preparation
• Provide day-to-day administrative support and coordination of training activities of field personnel.
• Manage and deliver training activities, co-develop, or adapt training contents align with retail and education objectives.
• Support vendor sourcing, quotation preparation, and coordinate all related arrangements.
• Create all POs for the event on the system, follow through the whole payment process with vendor/ finance.
• Update budget file per Purchase Order creation to maintain up-todate spending vs budget.
• Liaise with vendors and work closely with commercial and Retail & Education teams to support on-time activities & events.
• Support data collection and provide monthly data/reports.

Next Step

• Prepare your updated resume, send to the following email:
• [email protected]
• *Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Our client is a multinational corporation (MNC). It is a French multinational retailer specializing in beauty products, including cosmetics, skincare, fragrance, and haircare.

Job Summary:

• Located at Orchard
• Mon – Fri
• Flexi Benefit
• Staff Discount
• 1 Year Contract (Extendible or Convertible)

Job Responsibilities:

• Assist with month-end closing tasks, including reviewing financial reports and preparing commentaries.
• Manage mall vouchers and promotions, including recording, reimbursement, and addressing queries from stores or other stakeholders.
• Support the preparation of monthly cash flow forecasts.
• Address payment, billing, and sales-related queries by coordinating with stores, shared service teams, and external parties.
• Assist in compiling information for statutory audits, internal audits, and income tax submissions.
• Support daily finance operations by liaising with internal and external parties on finance-related matters.
• Handle administrative tasks such as filing and managing mail.
• Perform other ad hoc duties as required.
• Undertake additional responsibilities assigned by management as needed.

Job Requirement(s):

• Bachelor’s degree or professional qualification in Finance or Accounting.
• At least 3 years of experience in a similar role within the retail or FMCG industry.
• Strong understanding of accounting principles and internal controls.
• Detail-oriented, analytical, and precise with a hands-on approach.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job description:

• Receiving customer bookings and arranging appointments over the phone
• Receiving and greeting walk-in customers on arrival
• Providing skincare product knowledge to customers
• Providing facial treatments to customers according to facial plan
• Cleaning and sterilizing beauty treatment equipment
• Keeping track of facial room items and inventory
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the customers

Requirement:

• At least 1 years of working experience in the aesthetics and beauty industry
• Passion and self-motivated staff
• Have interested in skincare
• Well-groomed with a positive attitude

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Chinese New Year - Company's Lunch and Gift
• Marriage Leave and Gift

JOB RESPONSIBILITIES:

• Customer Outreach: Contact potential and existing clients through phone calls to promote skincare products and services.
• Product Promotion: Explain the benefits of various beauty and skincare products, treatments, and promotions to clients.
• Appointment Scheduling: Arrange consultations, product demonstrations, or treatment appointments with beauty consultants or skincare specialists.
• Sales Follow-up: Track follow-up calls, handle customer queries, and encourage repeat purchases.
• Target Achievement: Meet and exceed daily, weekly, and monthly sales or lead generation targets.
• Feedback Collection: Gather feedback from clients on products and services, reporting any concerns or suggestions to management.

JOB REQUIREMENTS

• Previous Telemarketing Experience: Experience in sales, telemarketing, or customer service, especially within the beauty or skincare industry, is a plus.
• Excellent Communication Skills: Strong verbal communication and active listening skills, with the ability to engage and build rapport with clients over the phone.
• Strong Negotiation Skills: Confidence in pitching products and services, with persuasive techniques to close sales.
• Time Management: Ability to manage time efficiently, making a high volume of calls while handling administrative tasks.
• Customer-Focused: Ability to provide exceptional customer service, with a focus on understanding client needs and offering tailored solutions.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Chinese New Year - Company's Lunch and Gift
• Marriage Leave and Gift

Meeting and greeting clients, checking and making appointments, customer service, and promoting the sale of services and products.

Following instructions, working co-operatively with others, and following salon requirements and need to communicate well.

Should be highly organized and able to manage clients with grace, even during peak demand.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Helps clients decide their ideal haircut and hairstyle.

Completes haircutting techniques, including trims, layers, and texturizing.

Performs haircoloring methods, such as highlights, ombre, and balayage.

Styles hair, including blowouts, curls, braids, ponytails, and updos.

Recommending and selling salon products and staying updated on ongoing hair styling trends

Shampooing, cutting, styling, and colouring hair, as well as massaging and treating scalps. Applying makeup, performing facials, and recommending skincare therapies. Performing manicures and pedicures, nail art, and colour recommendations. Include removing hair, recommending skin care therapies and managing client appointments. And should be well-versed in beauty treatments.