• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Job Description

Are you a passionate and skilled chiropractor looking to join a dynamic healthcare team? Are you someone who is always seeking a challenge, an adventure and a launching pad to grow and learn from? Pinnacle Chiropractic Health Group Pte Ltd is seeking a full-time Associate Chiropractor to provide exceptional care and contribute to our mission of promoting family wellness in Singapore.

Key Responsibilities:

• Patient Assessment and Treatment: Conduct thorough patient assessments, including taking patient histories, performing physical examinations, and utilizing diagnostic imaging when necessary. Develop and implement personalized treatment plans for corrective chiropractic care.

• Chiropractic Adjustments: Perform chiropractic adjustments to correct spinal subluxations in order to allow the nervous system to function at 100%. Utilize various techniques including (but not limited to): Diversified, Gonstead, CBP, Drop Table and Activator. (We will provide training).

• Patient Education: 95% of the office is based on education. We educate patients on the importance of chiropractic care, proper posture, ergonomics, and lifestyle modifications to support their long-term health and well-being.

Documentation:

Maintain accurate and detailed patient records, including treatment plans, progress notes, and billing information, in accordance with clinic policies and regulatory standards.

Collaboration:

Work collaboratively with other healthcare professionals within the clinic, such as obstetricians, physical therapists, and massage therapists, to provide comprehensive care to patients.

Community Outreach:

Participate in community events, workshops, and health fairs to promote the clinic’s services and educate the public about the benefits of chiropractic care.

Qualification:

• Doctor of Chiropractic (D.C.) degree from an accredited chiropractic college.
• Valid chiropractic license in the United States or whichever country you graduated from.
• Minimum of 1 year of experience as a licensed chiropractor, with a strong background in family wellness care.
• Positive attitude, empathy, and a passion for improving the health of individuals and families.
• Excellent diagnostic and manual adjustment skills (will train).
• Strong communication and patient education abilities (will train).
• Commitment to evidence-based practices and continuing education.

Benefits:

• Competitive salary commensurate with experience.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Opportunities for career advancement within the clinic.
• A fulfilling role that allows you to make a positive impact on the health and well-being of the community.

How to Apply:

If you are a committed and empathetic Neuromusculoskeletal Therapist seeking to join a vibrant healthcare team dedicated to family well-being, we invite you to submit your application. Kindly provide your resume, along with a cover letter detailing your qualifications and expressing your motivation for joining our clinic. Additionally, include contact details for three professional references.

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

The physiotherapist is on a journey from novice, progressing towards an intermediate practitioner. He/she is consolidating skills and experience and preparing for a higher level of functioning.

The physiotherapist has a comprehensive, and broad theoretical knowledge base within a professional field of practice and an awareness of the boundaries of that knowledge. The physiotherapist is expected to deliver safe and effective clinical services in routine environments.

He/she can be entrusted to work with a considerable degree of autonomy. He/she may take on responsibility to support supervision of junior staff and support staff or training,and may be assigned with some additional responsibilities or accountability to services or resource management for exposure and selected development in educator, researcher and/or leadership roles.

The job functions and responsibilities are described below.

MAIN DUTIES AND RESPONSIBILITIES

Clinical Practice & Improvement

Quality Care

• Maintain consistent standards of care (including clinical and service)
• Maintain and manage workload
• Assist in clinical practice improvement or quality improvement activities/projects

Safe & Effective Care

• Maintain zero harm to patient
• Fulfil minimum standard of clinical competency
• Contribute to care effectiveness e.g. documentation of outcomes

Education

Clinical Supervision & Mentoring

• Assist in supervision and training for the junior staff/ therapy support staff

Facilitation of Education

• Conduct health profession education/ training (i.e. in-service) to intra-department colleagues
• Facilitate education (i.e. group sessions/ public forum/ workshops) to patients/ public
• Conduct health profession education/ training (i.e. workshops and seminars) with support

Planning & Development

• Organize, coordinate and provide continuing education to colleagues with guidance
• Develop education resources (i.e. training manuals, patient education content) with guidance

Research & Innovation

Update Knowledge in Practice

• Apply and demonstrate evidence-based practice

Develop Research & Innovation

• Participate in research/ innovation (clinical transformation, care redesign) projects (i.e. study design/ data collection/ analysis)

Create & Communicate Evidence

• Develop abstracts/ posters/ oral presentations with guidance

Leadership & Management

Manage Services & Resources

• Manage services and resources to achieve department/ institution strategic goals and outcome targets with guidance

Collaboration & Communication

• Co- lead department workgroups/ teams to deliver/ improve/ transform service and care to meet current and emerging needs
• Participate in department projects

Plan, Influence & Lead Change

• Manage information and data (i.e. service data, performance indicators) to identify gaps and potential areas of change with guidance
• Evaluate and present findings to the department to influence change with guidance

JOB REQUIREMENTS

Education

• A Bachelor’s degree in Physiotherapy with clinical and supervisory competency
• PC literate Experience with ideally at least 2 years of relevant working experience.

Professional Registration

• Registered with Allied Health Professions Council (AHPC)
• Possess valid Practicing Certificate from AHPC, Singapore.

You will be responsible for the delivery of services in the Medical Social Work Department, while working closely with other multi-disciplinary professionals to pursue holistic care for patients. You will provide direct social work services, including casework, groupwork, counseling, making home-visits, conducting assessment interviews on patients and their family members and also conducting family psycho-education programmes. Candidates with family therapy experience will take on a larger portfolio of therapy cases.

Requirements

• Master / Graduate Diploma / Bachelor Degree in Social Work or Family Therapy
• Those with experience in children/addiction/mental health services or programmes will be preferred
• Good interpersonal skills with the ability to work well in a multidisciplinary team
• For those who are applying for the position of Senior Medical Social Worker, you should have at least 5 years of relevant work experience

· Handle customer's enquiries and booking of appointment.

· To uphold and maintain the highest customer service standards of the Spa.

· To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.

· Make recommendations on our products and treatments a to customer

· Responsible for preparing the necessary treatment products and stocks replenishment.

· Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

· Able and flexible to work on weekends / public holidays / after office hours.

· Customer oriented with a pleasant personality.

· Has strong interpersonal skills.

· Able to work in a fast paced environment and can multitask.

· Ability to remain calm and composed under pressure.