We’re Hiring : Public Relations Manager

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

• Work hand-in-hand with the teaching staff to ensure improvement in teaching standards by recommending certain changes when it is necessary
• Advise administrative staff concerning development of curriculum and the use of new materials that have been put in place
• Discuss various issues that have to do with the educational system with members of the school management board so as to understand them and bring up solutions in cases where the issues are seen as problems
• Carry out maintenance and management of reports and records, and also ensure proper documentation of them all
• Provide professional support/advice to students in order to help them make the right choices

About Us: Home-A-Genius is dedicated to revolutionizing the way people live by providing cutting-edge smart home solutions. Our mission is to deliver reliable and sound smart home technologies that enhance convenience, security, and energy efficiency for our clients. We are looking for a passionate and experienced Sales Consultant to join our team and help us achieve our vision.

Job Description:

Position Summary: The Sales Consultant will be responsible for engaging with potential clients, understanding their unique needs, and recommending smart home solutions that best fit their lifestyles. This role requires a blend of technical knowledge, sales acumen, and exceptional customer service skills.

Key Responsibilities:

1. Client Engagement:

- Meet with potential clients to understand their smart home requirements.

- Conduct thorough needs assessments and recommend appropriate solutions.

- Provide detailed demonstrations of smart home products and technologies.

2. Sales Process Management:

- Develop and maintain a strong sales pipeline through proactive lead generation and follow-up.

- Prepare and present customized sales proposals to clients.

- Negotiate contracts and close sales to meet or exceed targets.

3. Technical Expertise:

- Stay up-to-date with the latest smart home technologies and trends.

- Advise clients on the best products and configurations to achieve their desired outcomes.

- Work closely with the technical team to ensure seamless installation and integration of smart home systems.

4. Customer Service:

- Provide exceptional post-sales support, ensuring client satisfaction and addressing any issues promptly.

- Maintain long-term relationships with clients, encouraging repeat business and referrals.

5. Collaboration:

- Work with marketing to develop strategies for attracting new clients.

- Coordinate with project managers to ensure timely and efficient delivery of services.

- Participate in team meetings and contribute to the continuous improvement of sales strategies and processes.

Qualifications:

- Experience as a Sales Consultant or similar role, preferably in the smart home or technology industry.

- Strong understanding of smart home technologies and solutions.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to understand client needs and tailor solutions accordingly.

- Proficiency in MS Powerpoint and other sales tools.

- High level of self-motivation and a results-driven approach.

- Ability to work independently and as part of a team.

What We Offer:

- Competitive salary and commission structure.

- Opportunities for professional growth and development.

- A collaborative and innovative work environment.

- Access to the latest smart home technologies and training.

- 5.5 Days work week with flexible off days.

Home-A-Genius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

---

Join us at Home-A-Genius and be a part of transforming homes into smart, efficient, and secure spaces for our clients!

Job Description & Requirements

Cocoage Cosmetcs is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Cocoage team today and become part of the dream.

Job Benefits
- Training by international professionals
- Opportunities are available for all those with a passion for beauty and determination for success.
- Learning and growing daily with the team
- Island wide work locations with easy access to MRT stations
- Bonus and motivating incentives

Job Requirement
- Able to stand long working hours
- Commit to retail hours
- Able to work on Weekends and Public Holidays
- Aggressive Selling
- Approaching customer at doorstep
- Drive and achieve individual sales target on monthly basis, in a team environment
- Demonstrate and promote our product
- Good knowledge in skincare
- Relevant Beauty Retail experience
- Build and establish new customer prospects
- Strong customer service mentality
- Good team player with a positive personality
- Creating and nurturing a strong relationship with clients
- Good team player with a positive personality
- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided
- Manage daily operating activities in the store
- Daily inventory stock tally

Interested Candidates can apply as below:
Email: [email protected]
Whatsspp: +65 9788 0466

Affinity Cosmetics is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Affinity team today and become part of the dream.

Job Benefits

- Training by international professionals

- Opportunities are available for all those with a passion for beauty and determination for success.

- Learning and growing daily with the team

- Island wide work locations with easy access to MRT stations

- Bonus and motivating incentives

Job Requirement

- Roaster planning

- Staff arrangment / Staff matters

- Meeting at office once a week

- Able to stand long working hours

- Commit to retail hours

- Able to work on Weekends and Public Holidays

- Aggressive Selling

- Approaching customer at doorstep

- Drive and achieve individual sales target on monthly basis, in a team environment

- Demonstrate and promote our product

- Good knowledge in skincare

- Relevant Beauty Retail experience

- Build and establish new customer prospects

- Strong customer service mentality

- Good team player with a positive personality

- Creating and nurturing a strong relationship with clients

- Good team player with a positive personality

- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided

- Manage daily operating activities in the store

- Daily inventory stock tally

Interested Candidates can apply as below:

Email: [email protected]

Whatsspp: +65 9788 0466

Working Location: Central

Working Hours: 5days, 9am-6pm (Flexi)

Training Provided! No Experience Welcome!

Responsibilities:

• Provide expert investment advice and guidance to clients, ensuring their financial objectives are understood and addressed.
• Develop and maintain strong relationships with existing clients, while actively expanding your network to onboard new clients.
• Conduct thorough Financial Needs Analysis for clients, comprehensively assessing their financial situation, risk tolerance, and investment goals.
• Construct and review investment portfolios, ensuring they align with clients' objectives and risk profiles.
• Establish clients’ financial goals and recommend solutions, to help them achieve their financial goals.
• Understand your client's financial objectives and investment requirements
• Work closely with investors in proposing, delivering, and executing solutions for clients; as well as identifying new opportunities
• Stay updated on investment challenges, regulatory changes, and internal operational requirements to engage in informed discussions with clients.

Requirements:

• Minimum Diploma qualification is any field
• Confident in sales presentation and outgoing nature.
• On-job training and guidance would be provided.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Senior Network Engineer / Senior Network Consultant

Our Esteemed and Reputable Client is looking for a Senior Network Engineer / Senior Network Consultant.

Requirements:

• Proficient in handling Network Infrastructure.

• Good in Network LAN, WAN administration and configuration.

• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers, Storage, Backup, Operating Systems and applications.

• Experience in Enterprise Network Management.

• Experience in System and Network configuration and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Strong in liaising with Stakeholders, Clients and Business Users.

• Min. 5 years of Network management experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

*** Junior roles are available for candidates with less than 6 years of Network experience.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Achieve personal and group target
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

• NO EXPERIENCE NEEDED, but must familiar with microsoft
• Work location: Rochor / Bugis MRT
• 5 days work
• 9am to 6pm
• Minimum diploma qualification in any field
• Commission available

1. Finding candidates: Using job boards, job fairs, and personal networks to identify suitable candidates
2. Screening resumes: Reviewing resumes to determine if candidates are a good fit for the role
3. Interviewing candidates: Conducting interviews to assess candidates' experience and suitability
4. Creating hiring strategies: Developing strategies to attract and match candidates to appropriate positions
5. Building relationships: Establishing and maintaining relationships with clients and job seekers
6. Understanding client requirements: Understanding the employer's needs and requirements to ensure a successful recruitment process
7. Advertising vacancies: Advertising job vacancies
8. Holding open days: Hosting open days for clients so that interested job seekers can learn about the company
9. Formatting CVs: Formatting CVs to present candidates in the best light
10. Giving and receiving feedback: Providing and receiving feedback from clients and job applicants
11. Account management: Managing existing clients
12. Working towards KPIs: Working towards key performance indicator (KPI) targets

Position: Business Consultant

Salary: $2500 - $3300 + Comm

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Near Marymount MRT

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279