Responsibilities:

• Under general supervision, this role is responsible for delivering technical training to technicians as well as support teams.
• Provides subject matter expertise for technical training, assesses employee technical skill needs and assists in the as-needed adaptation of training program materials, ensuring training content aligns appropriately to requirements.
• The Technical Instructor is responsible for supporting the instructional design process, including design/redesign of internal training courses and its execution
• Conducts assessment of course objectives vs. student performance to ensure quality of training
• Supports the various SME’s in shop floor OJT to untraining technicians in the work center.

Requirements:

• Diploma holder and at least 6+ years of experience in oil and gas
• Familiar with overhead crane operations
• Must be Soldering IPC J-STD-001 CIT certified

Our swim teacher main job is to teach babies, toddlers, children and adults of all ages water confidence, water safety and survival skills.

Job description

• Teach respective students water confidence and water safety

• Help overcome students fear of water

• Teach children and adults swimming techniques and survival skills

• Ensure safety at all times

• Evaluate students every term

• Administrative and customer service

• Have to commit to working with us for 24 months (starts from the start of training)

• Full-time position with compulsory over the weekends

• Compulsory over the weekendo and most public holidays

Skills/Qualification

- Open to not certified or trained swim teachers

- Respective training and international certification provided and paid by company

- 6 different local/international relevant license/certificate paid and issued upon completion of training by the company

- Will be paid salary during training period

- Require to sing nursery rhymes

The personalities we are looking at:

- Patience, cheerful, loud and bubbly

- Positive attitude and maintains good relation with students and parents

- Passion and love for babies, toddlers and children

- Able to react during emergency and flexible working attitude

Location: Novena

Company Overview: We are a dynamic healthcare clinic offering physical therapy, chiropractic care, and corporate services to multinational companies. Committed to providing exceptional care and service excellence, we are seeking a motivated and organized Clinic Operations Coordinator to join our team.

Position Overview: The Clinic Operations Coordinator will be responsible for overseeing a wide range of administrative and operational tasks to ensure the smooth and efficient functioning of our clinic. From managing insurance claims to coordinating provider schedules and assisting with marketing initiatives, this role plays a vital part in supporting our clinic's success.

Key Responsibilities:

· Manage insurance claims processing and billing procedures

· Coordinate provider schedules and patient appointments

· Process payroll and assist with accounting tasks as needed

· Plan and coordinate corporate events and initiatives

· Review clinic usage and performance metrics to identify areas for improvement

· Ensure compliance with regulatory standards and clinic policies

· Assist with marketing efforts, including social media management and promotional campaigns

· Order and manage inventory of clinic supplies

· Build and maintain relationships with referral clinicians and healthcare professionals

· Answer phone calls, respond to inquiries, and schedule patient appointments

· Assist clinicians with day-to-day clinic operations, including cleaning and maintenance duties

· Perform other ad-hoc duties and projects as assigned

Requirements:

· Bachelor's degree in healthcare administration, business administration, or related field preferred

· 2+ years of experience in a healthcare or clinic setting

· Strong organizational and multitasking skills

· Excellent communication and interpersonal abilities

· Proficiency in Microsoft Office suite and electronic medical records (EMR) systems

· Familiarity with insurance billing and coding procedures

· Ability to work independently and collaboratively in a fast-paced environment

Preferred Qualifications:

· Experience with payroll processing and accounting software

· Knowledge of healthcare compliance regulations and standards

· Previous experience in marketing or social media management

· Basic understanding of medical terminology and procedures

Key Attributes:

· Proactive problem solver with a strong attention to detail

· Customer service-oriented mindset with a focus on patient satisfaction

· Ability to prioritize tasks and manage time effectively

· Team player who thrives in a collaborative work environment

Scope and work Details:

• Road Excavation related works.
• Project under SPPG.
• PSM (Project Safety Management) Course is must.
• Working Hours : 8.30 Am to 5.30 Pm.
• Must be in Site for the full day.
• There will be only temporary provision/ Shelter for the WSH Officer.
• Will be notified atleast a day before for activation.

Join Our Team as a Front Desk Receptionist!

Are you a cheerful and self-motivated individual with experience in front desk management? If you have a dynamic and outgoing personality, we invite you to apply for our Front Desk Receptionist position.

Key Responsibilities:

• Provide exceptional customer service by warmly welcoming patients and addressing their inquiries via phone, email, or walk-ins.
• Manage appointment bookings, process payments, and generate invoices accurately and efficiently.
• Maintain the cleanliness and aesthetics of the clinic's reception area and related spaces.
• Ensure smooth clinic operations by conducting regular stock-taking and promptly addressing any issues that may arise.
• Handle and resolve various issues such as insurance claims, scheduling conflicts, and last-minute cancellations, escalating when necessary.
• Develop a strong understanding of the organization's services and team members to assist patients effectively.
• Collaborate closely with colleagues to deliver the best possible experience for patients.
• Perform other tasks assigned by the Clinical Directors as needed.

Candidate Requirements:

• Excellent customer service skills with a dynamic, self-driven, and reliable nature.
• Strong communication skills, proficient in both written and spoken English (proficiency in Chinese is a bonus).
• Good computer skills, including proficiency in Microsoft Office applications.
• Ability to thrive in a dynamic environment and handle multiple tasks effectively.
• Availability to work 5.5 days per week.

Benefits:

• Enjoy a friendly work environment with supportive colleagues.
• Convenient location for commuting.

Join us and be a part of our team dedicated to providing exceptional patient care!

We are an established Dental Clinic looking for Oral Health Therapist to join our growing team!

• Good patient flow
• Opportunity to build up a patient pool with a diverse types of patients
• Familiar with OHT job scope with Singapore Dental Council
• Only applicants with qualifications that can be registered with the Singapore Dental Council will be considered
• 5-day work week including 1 weekend
• No night shifts

If you want a career in healthcare and you enjoying helping patients, please send in your resume.

Visit www.smilepoint.com.sg to know more about us.

Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

Job Responsibilities

• Required to perform basic safety and health functions in accordance with the Occupational Safety and Health (Safety and Health Officer) Regulations.
• Identify and assess any foreseeable risk arising from the workplace or work processes.
• Implement reasonably practicable measures to eliminate any foreseeable risk to any person who is at work in that workplace or may be affected by the Contractor’s undertaking in the workplace.
• Implement reasonably practicable measures to minimize the risk and safe work procedures to control the risk.
• Support the construction team and work together with the contractors in leading in the implementation of the Board’s WSH strategies and objectives.
• Implement the measures and safe work procedures.
• Issue safety instruction in writing to Contractors for non-compliances to safety procedure and follow up on the necessary actions.
• Attendance of project safety meetings, review safety measures and recommend safety enforcements.
• Other administrative duties and ad-hoc assignments as required.
• Accommodating with minimal night work and on weekends, as and when required.

Requirements

• Shall complete the relevant training courses approved by the Commissioner for Workplace Safety and Health.
• 5 years of practical experience as WSHO in engineering construction industry.
• Have relevant experience in the safety, health, environmental, and security role in projects of similar scale and complexity, and familiar with water reclamation plant projects in Singapore.

Social & Emotional Learning Instructor/Coach

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Roles and responsibilities

1. Draw out Social and Emotional Learning (SEL) competencies in the participants, especially

- Self-Management,

- Relationship (peers, teachers and parents/guardian) and

- Responsible Decision Making skills.

- Self-Awareness & manage emotions and expectations

2. Empower participants to improve their resilience and cooperate with others towards a common objective.

3. Create an enviornment enhancing experience and learning opportunities of the participants towards the school’s Learning for Life Programme (LLP) values and develop social emotional competencies, self-efficacies, leadership and competencies, such as:

Preparing participants for future roles in society.

To counter bad influences in society.

Moral values such as:

Honesty.

Hard work.

Respect for others.

Cooperation.

Compassion.

Forgiveness.

4. Have good Social awareness - the ability to understand and respond to the needs of others as well as begin to understand and practice good Relationship management including the ability to communicate and bond with others.

Available Assignments for you!

Join us for the greatest sports experience in Singapore! See our website and social media pages!

http://ministryofsports.com.sg/

https://www.facebook.com/mos.com.sg/

https://www.instagram.com/ministryofsports.stars/

Interested applicants MUST apply by resume and cover letter by email.

You should possess the respective qualifications in international, regional or local associations of your respective sports. Additionally, NROC or other certifications / qualifications would be very advantageous.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.Qualification Required and Area of Discipline

• At least Diploma qualification
• Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Requirements:

· Advanced Certificate in Workplace Safety & Health Coordinator / Level B

Responsibilities:

· Ensure the safety of personnel through compliance with Workplace Safety & Health Act and other legislations.

· Conduct daily toolbox meeting.

· Conduct routine systematic safety audit / inspections.

· Investigate into any accident/incident which took place within the site/factory and recommend corrective action needed to be taken to prevent recurrence.

· Generating weekly safety reports to management etc.

Job description

• Actively conduct risk assessments at the project site and recommend measures to minimize and eliminate possible risks to any person.
• Report on health and safety issues to the Project Manager which includes preparing incident and loss statistics and monthly summary reports.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meetings and ensure the permit to work system in place.
• Ensure project's compliance with all Singapore statutory requirements for Health, Safety and Environment at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in the construction industry (Preferable in LTA projects or other civil works)
• Good team player

Job Responsibilities:

Staff Nurse

The incumbent shall beresponsible to:

• Assess, plan, implement and evaluate care for patients in the appropriate discipline under the direction of the Nurse Clinician in the individual units
• Provide high quality patient care in various disciplines by performing clinical procedures that will meet the patients’ immediate physical and emotional needs

Job Requirements:

• Diploma in Nursing or State Registered Nurse Certificate
• Relevant Advanced Nursing Diploma or equivalent is preferred for candidate applying for the Senior Staff Nurse position

Overview

To support investigators in conducting clinical research according to study protocol, Singapore Guideline for Good Clinical Practice (SGGCP) and other applicable regulatory and ethical requirements and hospital policies.

Responsbilities

Research projects administration - Process and manage qualitative and quantitative study data, including the followings:

• plan, organise and co-ordinate study activities workflow, including participant recruitment and coordination of study teams via regular meetings
• help PIs devise a data management plan for both qualitative and quantitative studies
• be able to help with data collection with patients, including the administration of survey and the conduction of qualitative interviews
• handle data entry (including transcription for qualitative studies) and validation of study data, e.g., ensure that data is correctly recorded.
• maintain records and manage e-filing system for documents related to specific research projects.
• process collected data for analysis purposes, including the maintenance and handling of data employing Excel and basic functions of SPSS
• help conduct literature searches; perform article screening for systematic reviews
• Liaise with stakeholders from other areas (e.g., finance) and coordinate related logistics. Ensure timeliness in making payments to patients/volunteers.
• Track utilisation of budget. Document and tabulate financial payments received and / or made to support the study; assist with procurement;
• Maintain Investigator Site File and ensure that all study documents are complete and up to date.
• During meetings, collate agendas, prepare materials, record minutes and track progress of follow up items.
• Prepare regular reports to HOD and research unit on progress of projects; track achievements and contribute towards preparing regular progress reports to NMRC.

Patient/Research Subject/Healthy Volunteers Management.

• Assist investigators in the screening and recruitment of potential research subjects/patients/healthy volunteers as according to trial protocol.
• Communicate to patients and volunteers on project demands and obtain informed consent.
• Maintain and update screening log & enrollment logs.
• Schedule appointments for patients/subjects.
• Ensure patients’/subject’s compliance to trial medication (if any).

Ensure projects’ compliance.

• Maintain database of patients’/subjects’ data and ensure compliance with confidentiality and PDPA requirements.
• Ensure compliance with the SGGCP and other applicable regulatory and ethical requirements and restructured / polyclinics’ policies if applicable.
• Assist investigators in applying for ethics review and to the Health Sciences Authority (HSA) for clinical trial certificates (if required)

Requirements

• Bachelor’s degree in health sciences or nursing, preferably with experience in recruiting patients for research projects in a healthcare institution.
• Possess strong interpersonal skills.
• Preferably have some experience in conducting focus-group interviews
• Excellent team player with ability to work independently and proactively.
• Meticulous with an eye for detail.
• Resourceful with a creative ability to make things happen.
• Proficient with Outlook, Microsoft Word, PowerPoint and Excel

As a Senior Executive, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

You will provide operational support in the scanning of medical records and any of its related activities in Health Information Management Services. You will ensure accurate document preparation, scanning, and indexing of medical records under the established scanning guidelines.

Requirements:

• Higher NITEC I NITEC I GCE N I O I A Level with 4 years' working experience
• Proficient and familiar with IT applications
• Excellent interpersonal and communication skills
• Good organising and co-ordinating skills

Job Description & Requirements

• To provide quality yoga classes to ensure clients enjoy a positive and inspiring training experience every time they attend group yoga classes at Platinum Yoga.

• Be able to deliver different class programs/class formats.

• Knowledgeable in group yoga instruction and coaching.

• Watch clients do yoga to ensure that they are using the correct techniques. • Be motivating and able to give clear instructions.

• Connect with clients during the yoga classes through fun, intelligent sequencing.

• Minimum 6 months to one year of experience in teaching group yoga classes.

• Minimum of 200 hours of experience.

• Education or experience in health and fitness (preferable).

As a E-commerce Executive, you will play a pivotal role in driving the success of marketplace sales by strategically planning and executing promotions, managing campaigns on platforms, and fostering positive relationships with Marketplace Account Managers. The role also focuses on staying informed about market trends and daily operation such as manage customer inquiries

Key Responsibilities:

1. Promotion Management

• Plan and execute promotion mechanics for marketplaces sales.
• Nominate and manage promotional campaigns on marketplaces like Shopee, Lazada, and Amazon.
• Serve as the main liaison with Marketplace Account Managers, fostering positive relationships.

2. Market Data and Trends

• Observing and staying abreast of market trends and recent developments.
• Analyse sales performance and suggest enhancement.
• Ensure timely updates of selling prices on various marketplaces.

3. Operation

• Manage customer inquiries and provide timely responses.
• Undertake other ad-hoc duties as assigned to support overall business objectives.

Qualifications and Skills:

• Diploma / Degree Qualifications
• Proficient in Microsoft Excel and skilled in working with numerical data.
• Analytical skills to interpret market trends and data.
• Good communication skills.
• Ability to work collaboratively and maintain positive relationships with marketplace partners.

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Qualification Required and Area of Discipline

• Good bachelor’s degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience
• Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform
• Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Description:

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements:

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

You will be responsible for the collection and processing of blood as well as inventory stock taking. You will calibrate, check and maintain laboratory equipment according to specifications. You will also be responsible for the preparation of reagents and laboratory material used in assigned routines or specialised areas. You will assess the suitability of tissues for harvesting, perform sampling so as not to compromise subsequent diagnostic analysis, takes photographs of specimens when indicated and conduct microscopic examinations of sampled tissues for quality assurance. You will be involved in taking consent from patients.

You will maintain high standards of professional services and ensure adherence to national and international accreditation standards and the standard operating procedures of the department. You will work with the committee and staff in the cluster to implement cluster-wide policies and procedures governing tissue collection and handling. You will assist the Director to formulate immediate and long-term plans for the development of department services in SingHealth. You will perform specialised investigations according to established procedures and records and report results to physicians/clients.

Job requirements:

• Bachelor of Medicine or equivalent medical qualification from medical school
• Completed an approved residency in anatomic pathology
• Experience in clinical pathology will be an advantage
• Licensed to practice medicine and pathology at a specialist level
• Experience in immunohistochemistry and molecular biology will be an advantage
• Ability to work independently and make reliable recommendations and diagnoses

Responsibilities:

• Oversee and lead the site safety team and subcontractors in the implementation of company's safety systems.
• Liaise closely with site operations staff and project manager on all safety and health issues.
• To supervise safety and promote safety conduct.
• To inspect and rectify any unsafe place of work.
• To correct any unsafe practice;
• Conduct regular safety inspection/audits to identify safety and health hazards and conduct safety gap analysis.
• Assist in accident reporting and investigations as well as tool-box meetings.
• Assist in all areas of safety planning and incident prevention.
• Assist in ISO OHSAS 45001 and ISO 14001 audits.
• Attend to any government agencies, insurance companies, auditors etc.
• Any other duties as stipulated in WSH Act.

Requirements:

• MOM registered WSHO.
• Minimum 5 years of relevant experience in building & construction.
• Possess good communication skills.
• Good knowledge in ISO OHSAS 45001 and ISO 14001
• Able to work across all departments and functions.
• Knowledge of the construction industry activities

Key responsibilities include but not limited to:

• Develop and execute validation protocols for automation systems and processes to ensure they are operating within specifications and are robust against errors
• Design and execute experiments using automated DNA workflows
• Conduct risk assessments and ensure compliance with laboratory safety protocols and regulatory requirements
• Troubleshoot and resolve issues related to automation systems and processes
• Manage project timelines and budgets related to validation of automated processes
• Report writing and presentation of research outcome
• Writing of SOPs and protocols
• Create documentation and training plans for laboratory staff on the use of automated processes
• Contribute to continuous improvement initiatives for automation systems and processes

Job Requirements:

• Background in Biology/ Life Sciences
• Previous experience in automation of lab processes and validation work would be an advantage
• Good understanding of statistical method and experienced in statistical software (e.g SPSS) in Life Sciences setting
• Detail-oriented, organized, and able to manage multiple projects simultaneously
• Meticulous and strong critical thinking skills
• Collaborative team player and able to work independently

Resident Physician / Doctor for MCMW - Health Screening / Checkup [3770]

Location: Loyang Way / Woodlands / Seletar North Link / Kranji Close / Old Choa Chu Kang Road
Salary: $10k - $15k
Working Hours: Work 42 hours/week | Flexi Hours

• Monday – Friday, 8.30am to 5.00pm
• Saturday, 8.30am to 1.00pm

Job Descriptions:

• Conduct diagnosis, treatment, and management of medical conditions common to a general practice.
• Conduct medical examinations for statutory requirements.
• Conduct basic health screening and mental health counselling.
• Assist in the administration of the medical centre when the need arises.
• Option to also do additional evening shifts and telemedicine.
• Any other tasks/responsibilities as deemed necessary by the Chief Executive Officer and/or Medical Director.

Job Requirements:

• Fully registered with the Singapore Medical Council (SMC) / SMC - C-Reg (Level 3)
• Comfortable to travel between medical centres preferred but not mandatory

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

You will be part of the SingHealth Office for Innovation to plan and implement projects that will bring about a seamless patient experience and impactful healthcare innovations.

You will support the Director, Innovation Programmes in pursuing relevant opportunities for strategic partnerships and collaborations with external organisations that will help to promote SingHealth as a thought leader in healthcare innovation. You will support strategic planning through research on industry trends, healthcare innovations and emerging opportunities to develop a comprehensive partnerships strategy that is aligned with SingHealth’s vision and mission. You will also identify partnership opportunities and cultivate strong long-term partnerships with other healthcare providers, strategic industry players in the biotechnology and biomedical sector, government agencies and relevant for-profit and non-profit organisations that will help promote SingHealth as a thought leader in healthcare innovation.

You will build and maintain cross-functional collaborations with relevant stakeholders to ensure alignment of strategies, seamless execution of partnership initiatives, as well as institute the appropriate frameworks and processes to ensure due diligence in administering partnership-related initiatives and plans, including developing and executing partnership agreements and reporting outcomes of relevant signed innovation partnerships. You will partake in managing innovation grant schemes under DoIT, including administering the processes from the pre-award preparations, convening evaluation panels, to awarding of projects and post-award tracking/ monitoring of funded projects to ensure accountability of the funds.

You will assist to lead the communication with both internal and external stakeholders to drive the administration and implementation of the innovation grants and projects as well as facilitate successful co-ordination with stakeholders and provide secretariat functions at assigned meetings, and support in the execution of successful Innovation events/talks/projects.

Job Requirements

• A Bachelor’s Degree holder in any discipline with preferably 6 years of relevant experience in healthcare or/and innovation.
• Experience in the local healthcare system would be an added advantage.
• Knowledge about healthcare innovation processes and commercialisation.
• Experience and proficiency with internal and external stakeholder management
• Experience in using visualisation tools to present trend data
• Knowledge and skill in process improvement, improvement methodologies and tools & techniques, such as design thinking, lean and six sigma, would be an advantage
• Experience in project management for small to medium sized projects
• Professional team player who has demonstrated strategic and analytic skills
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
• Excellent communication and interpersonal skills.
• Action oriented, highly motivated and target focused.