You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent is responsible to:

• Perform specimen reception, preparation, and packing of specimens
• Assist with telephone reception duties and ensure patients’ bills are accurate and correct
• Carry out specimen analysis, operate, maintain and troubleshoot the analysers and validation of results
• Able to troubleshoot and explain basic problems and escalate when required
• Knowledgeable on Quality Control (QC) (eg. Westgard, criteria, EQA) and verification of QC results and assist to troubleshoot issues
• Adhere to the department’s standard operating procedures and safety requirements
• Assist in the supervision and guiding of junior staff
• Revise or write new SOP

Job Requirements:

• Degree in relevant field or equivalent.
• Relevant working experiences.
• To perform 3 rotating shifts - morning, afternoon and night shifts.

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

You will be involved in patient management, team based care, education, research and audit activities for the benefit of our patients and the clinic.

You will be part of the larger NUHS system playing an active role in developing an end-to-end approach to meeting the challenges of an aging population and increasing demand for medical services.

You shall demonstrate good diagnostic assessment to the patients and perform any other duties as directed by the Head of Polyclinic and NUP.

Job Requirements

• Full medical registration with Singapore Medical Council
• At least 3 years of experience as Medical Officer or similar experience with at least 1 year in Primary Care setting (Polyclinic or General Practice work)
• Good clinical skills and judgment in patient management
• Good interpersonal skills and rapport with patients, caregivers and colleagues
• Willingness to continually update professional knowledge and skills
• Keen to work towards achieving a Graduate Diploma in Family Medicine and Master of Medicine

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

Overview
As a Senior / Radiographer, you are responsible for supervising, coaching and training radiographers and other staff members to render high quality imaging services. You may also be responsible for the routine management and administration of a modality/section within the department.

Job Responsibilities
Primary Responsibilities (80%)

• Perform clinical duties in general radiography and at least one advanced imaging modality (CT / MRI / Ultrasound / Mammography / Breast Imaging / Interventional Radiology)
• Administer contrast media for radiological examinations, where required
• Oversee the smooth operations within his/her section of specialised area and ensure proper usage and care of equipment of the section at all times
• Ensure quality assurance programmes are implemented and observed as well as initiate system improvement within the section
• Adhere to safe work practices especially in radiation safety and infection control
• Conduct training and coaching of radiographers
• Render prompt and courteous service delivery to external and internal customers
• Handle difficult situations like patients’ complaints and queries within the department / section promptly and effectively
• Ensure efficient patient turnaround time per examination
• Plan, organise and prioritise assigned tasks such that all are completed effectively and on time
• Motivate and counsel team members on personal and work related issues. Build upon their strengths and help improve their weaknesses for desired results

Secondary Responsibilities (20%)

• Maintain and upkeep a section with efficient work performance
• Collate and prepare statistical data of the section
• Ensure physical environment and ambience of work place adheres to corporate standards
• Perform any other duties as assigned by reporting officer/ HOD

Requirements

• Allied Health Professions Council (AHPC) registration
• Recognised Degree or Diploma in Diagnostic Radiography
• 5 years specialised experience in Mammography / Breast Imaging / Ultrasound / CT / MRI / Interventional Radiology preferred.
• Exhibit strong leadership potential.
• Compassionate and good patient care
• Good interpersonal, verbal and written communication skills
• Customer and service oriented
• Computer skills in word processing, spreadsheet and presentation software

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

SingHealth Fund (SHF) champions research, innovation, education, patient care and staff wellness causes across SingHealth. SHF has received the Charity Transparency Award (CTA) in 2023 and 2024. This prestigious accolade, presented by the Charity Council, recognises charitable organisations that demonstrate exemplary disclosure practices.

We are seeking a Senior/Executive to join our team. In this role, you will support the Manager in delivering best practice management to fundraising campaigns and related matters. Your duties will include:

• Overseeing regulations of the fundraising and development work, reviewing fundraising collaterals, gift agreements, appeal letters and preparation of management reports, budgets and forecasts
• Assisting in the establishment and adherence of internal guidelines, managing the protocols on fundraising based on statutory requirements and best practices
• Harmonising fundraising, risk policies and processes, and ensuring compliance with corporate and charity governance and regulatory requirements on all fundraising matters
• Liaising with a broad spectrum of internal and external stakeholders

Requirements:

• Bachelor's Degree in any discipline
• Experience in charitable governance and fundraising function would be an advantage
• Proficiency with Microsoft Office applications
• Excellent verbal and written communication skills
• Highly organised with strong ability to prioritise across multiple projects
• Strong analytical skills with attention to detail and quality
• A collaborative team player who is responsible, independent and resourceful in a dynamic environment
• Hands-on approach with high initiative in following through and resolving issues

You will ensure successful accreditation of the Residency Program by maintaining proper documentation and ensuring compliance with the Accreditation Council for Graduate Medical Education – International requirements. You will be involved in the day-to-day management of educational activities, providing administrative support to the Program Director, ensuring that there is a sufficient number of trained faculty, as well as creating a good learning experience for all Residents. You are also required to work closely with other Program Executive, department secretaries, faculty and staff from the Graduate Medical Educational Office.

Job Requirements:

• Bachelor’s Degree in healthcare administration or in training/education related disciplines

• Experience in healthcare or training industries would be an advantage

• Excellent oral and written communication skills

• Good organizational skills with attention to details

• Team player with a positive attitude

You will provide direct services to patients with chronic and mental health issues through conducting clinical interviews, screening and assessments in an outpatient setting. You will provide individuals and / or group consultations to patients, implement steps to enhance and facilitate collaborations and integration of services among the multi-disciplinary team at the polyclinic and the NUHS cluster. As part of the Psychology team, you will develop, implement, monitor and evaluate mental health components that will increase quality of patient care, in qualitative and quantitative terms.

You will design, implement, monitor and evaluate in-house training and development curriculum for psychologists/allied health/medical professionals to enhance their service quality, as measured by clinical outcome indicators and perform clinical administration.

Requirements:

• MA/MSC in Applied Psychology (Clinical / Counselling Psychology)
• At least 1 year experience counselling patients with chronic health and psychiatric issues in an outpatient setting
• Registered with Singapore Registrar of Psychologists is preferred
• Interest in Primary Care Psychology and demonstrates acquired therapeutic skills for delivery of services in the management of chronic diseases, prevention and population health.
• Ability to work independently in running clinical services at Polyclinics.
• Have to be prepared to travel to different Polyclinics within NUP
• 5-day work week (Monday to Friday).

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Job Responsibilities

Corporate Planning and Development

• Work with stakeholders to review the strategic workplan priorities for Regional Health System Office in response to changes in operating landscape and MOH’s directions
• Coordinate and prepare annual workplan and financial budget for collective appreciation and decision-making
• Prepare presentation slides on development of corporate strategy, annual workplan and budget;
• Provide secretariat support, including minute taking, and staffing meetings and conversations as part of the Pophealth Headquarters
• Oversee and maintain the calendar of events and coordinate strategic-level meetings

Performance Management

• Facilitate reporting of work targets and workstreams by various departments and divisions
• Review and monitor corporate KPIs and goals; staff and facilitate discussions to drive consensus among stakeholders

Space Management

• Facilitate working level discussion and timely follow up on requirements for overall workspace planning
• Manage overall office and space seating plan for RHSO departments

Others

• Organise events such as townhall and other staff engagement activities to support the communication of corporate strategy and foster organisational team bonding

Job Requirements

• Bachelor Degree with good communication and writing skill
• At least 3 years working experience
• Ability to work in a fast-paced and able to multitask
• Possess sense-making and critical thinking skills

Prior experience in secretarial work and healthcare experience is an advantage

Job Responsibilities

Strategic, organisational planning and development:

• Support organizational planning, developmental and implementation of workplans based on MOH/NUHS/RHSO strategies
• Research, plan and provide support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes to achieve strategic outcome.
• Support and/or organise PopHealth HQ activities to strengthen the positioning and growth of the Regional Health System.

Secretariat Functions:

• Facilitate meeting proceedings, e.g., ensure quorum, project slides and processes for an effective and efficient meeting, including helping out in logistical preparations as part of the team
• Write accurate, coherent, and succinct notes of meeting and other needed documentation for timely approval and clearance.

Workplanning and Budgeting:

• Coordinate key strategic meetings to meet organisational objectives
• Coordinate RHSO’s workplanning and strategic planning cycles, working with management and IT/Finance departments to identify overall goals and priorities to shape RHSO’s future workplans and direction
• Consolidate department's resource requirements and plan ahead for budgetary requirements

Job Requirements

• Bachelor Degree with good communication and writing skill
• Ability to work in a fast-paced and able to multitask
• Possess sense-making and critical thinking skills
• Prior experience in secretarial work and healthcare experience is an advantage

• Assist in designing and implementing research-related tasks such as data collection from various sources.
• Conduct literature reviews and summarize findings.
• Assist in developing research papers, reports, and presentations.
• Maintain accurate and organized records of research data and findings.
• Attend research-related meetings.
• Collaborate with the research team to achieve project goals.
• Assume additional responsibilities as assigned by the reporting officer/HOD.
• Effectively organises meetings.
• Timely replies to ethics board, administration related requests

Qualification Required and Area of Discipline

• Bachelor’s degree in social sciences/humanities, science, business or marketing.
• At least 1-year relevant experience.
• Good verbal and written communication skills
• Good interpersonal skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

The incumbent will be responsible to:

• Provide patient education, troubleshoot and generate reports for inpatient and outpatient studies
• Provide comprehensive evaluation and treatment of disorders under general supervision of clinical lead
• Participate in departmental quality assurance initiatives
• Assemble, check, operate and maintain equipment and instruments based on hospital and manufacturer’s established guidelines and procedures
• Monitor the functionality of diagnostic and technical equipment to maintain safety standard

Job Requirements

• Minimum Diploma in Medical Technology, Health Sciences or Biomedical Science
• Preferably with relevant experience from accredited facility
• Preferably Certified Polysomnographic Technologist (CPSGT) or with Registered Polysomnographic Technologist (RPSGT) certification
• Willing to work night shifts, weekends and public holidays

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline

• At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Job description

• Develop content, implement and evaluate health and dietary related services.
• Conduct community-based / coprorate health intervention programmes and related servicesPerform administrative and operational duties to ensure smooth running of health and nutrition programmes.
• Research and development of corporate and individual wellness services.
• Promote health intervention services to clients including community partners and clients.

Requirements

• Passionate about health promotion and nutrition, inspired to take on challenges, possess a 'can-do' attitude, able to deliver in a fast-paced environment.
• Excellent communication and interpersonal skills as well as good computer skills in Microsoft office.
• Experienced in conducting one or more of the following services to corporate clients and the community will be an advantage - talks, workshops, cooking demonstrations, supermarket tours and counselling sessions for individuals and groups
• Willing to work on weekends, able to travel occasionally.
• Proven ability to multi-task and able to deliver independently

The incumbent will be responsible to:

• Provide patient education, troubleshoot and generate reports for inpatient and outpatient studies
• Provide comprehensive evaluation and treatment of disorders under general supervision of clinical lead
• Participate in departmental quality assurance initiatives
• Assemble, check, operate and maintain equipment and instruments based on hospital and manufacturer’s established guidelines and procedures
• Monitor the functionality of diagnostic and technical equipment to maintain safety standard

Job Requirements

• Minimum Degree in Medical Technology, Health Sciences or Biomedical Science
• Preferably with relevant experience from accredited facility
• Preferably Certified Polysomnographic Technologist (CPSGT) or with Registered Polysomnographic Technologist (RPSGT) certification
• Willing to work night shifts, weekends and public holidays

Arctic Fitness is experiencing an increase in members and we’re looking for an organized, energetic and wellness-minded multitasker with an ability to deliver top-notch customer experience. We need someone who can juggle schedules, support our pilates instructors and personal trainers, look after our center, and assist our physiotherapist clients with the utmost care. If you’re a coordination pro with a love for fitness and wellness, we’d love to meet you!

What You’ll Do:

• Handle our reception operations greeting all members and ensuring complete and accurate data entry and session recording • Coordinate and manage schedules for freelance instructors and personal trainers, ensuring smooth and consistent class offerings

• Work with the General Manager, Instructors and Personal Trainers to create engaging, authentic and educational content for social media and support in sharing user generated content daily

• Attend to membership and customer service enquiries, assisting potential and current members with information, selling memberships and resolving any complaints with professionalism and care

• Oversee scheduling and pre-post client care for our physio services, providing a warm and supportive experience for our patients

• Handle day-to-day operational tasks and basic center upkeep to ensure our center is running smoothly and safely - from tracking attendance to handling client inquiries to basic maintenance procedures

• Foster an inviting and energetic atmosphere where both members and staff feel at home and motivated to reach their wellness goals

What You Bring:

• Strong organizational skills, with a talent for scheduling and coordinating across multiple teams, services and platforms

• A passion for health, wellness, and fitness—especially in yoga or pilates

• A detail-oriented and friendly approach, with an innate ability to provide exceptional customer service

• First aid, CPR/AED and any fitness certifications an advantage but not essential

• Willing and able to work a rotating shift with non conventional hours

• Flexibility and adaptability, with a positive attitude that fits our community-first culture

What We Offer You:

• A supportive, inclusive work environment where wellness and community are at the heart of everything we do

• Opportunities for growth and development within the company, including skill-building certifications

• Access to a range of classes and facilities so you can pursue your own wellness goals

• A chance to work with a team that’s as passionate about fitness and health as you are

Ready to play an essential role in Arctic Fitness’s operations? Join us, and help create an environment where wellness thrives!

Job Info:

• Salary: Basic up to $5800 + AWS + VB
• Working Hours: Monday - Friday (8am - 5:30pm)
• Location: Woodlands & Jurong

Job Scope:

• Perform risk management for two sites
• Address all HSE-related training requirements
• Lead investigations for all incidents, accidents, and near misses
• Develop and maintain updated Standard Operating Procedures (SOPs), manuals, and relevant documentation in compliance with applicable HSE regulations, standards, and best industry practices, including ISO 14001 and ISO 45001
• Collaborate closely with the customer's and the company's operations teams to plan and implement mutually agreed HSE plans, including best practices
• Work with key stakeholders on the Safety Observation Sheet, including its review and closure
• Manage contractors effectively
• Perform routine tasks such as attending meetings and providing updates
• Handle ad hoc tasks assigned by management related to HSE

Requirements:

• Strong knowledge of Singapore Workplace Safety & Health Act and its regulation
• Knowledge of ISO 45001 & ISO 14001, Management System Knowledge of HSE Auditing skill
• Strong negotiation skills with effective interpersonal and people management skills
• Qualified HSE personnel with experience in 3PL in semi-con industry will be preferred

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Responsibilities:

• Ensure employees conforming to company’s policies and regulations.
• Ensure company conforming to government’s regulations, e.g. Employment Act, CPF, MOM regulations and etc.
• Monthly Income Tax, CPF and other relevant contribution preparing.
• Meeting and solving government issues with their respective officer.
• Responsible for employees’ EA form.
• To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.
• Participate in company’s policies and regulations formulation.
• Responsible for the preparation, coordination of recruitment, and arrangement for interview.
• Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.
• Provide work related or personal counselling for employees.
• Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.
• Prepare monthly HR reports as required by superior.
• To handle employee’s exit interview and domestic inquiry.
• To conduct induction program for new staff.
• Provide solutions and proposals to meet departmental quality objective.
• Checking punch cards & update leave, medical & training record from time to time.
• Revised HR procedures and forms for running HR operations smoothly.
• Preparing and updating correspondence letters and memo to all employees.
• Employee Personal Files and HR System updating & backup from time to time.
• Customized reports layout by reprogramming accordingly to the needs of Management or other departments.
• Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.***

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 1 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Job Overview

As a professional educator, you will be the face of Swee Lee Music Academy and shall work closely with our team to provide professional and reliable services at all times. You will provide quality lessons on playing musical instruments to students (adults and children) in Swee Lee Music Academy.

Responsibilities

• Planning and preparing lessons in relation to individual pupils' needs and examination syllabuses (Trinity College of London Rock & Pop, Rockschool, etc).
• Teaching music theory, aural skills and practical techniques to students.
• Assessing students’ abilities, providing feedback to parents, so as to ensure good and constant progress.
• Ensuring you have up-to-date knowledge and awareness of examination requirements.
• Daily management of your own lesson schedule, and follow up with the academy administrator to ensure that all class and student information are accurate and all payments are up-to-date.
• Forward all feedback and complaints to the Music Academy Director, Store Branch Manager and Academy Administrator to work together to resolve any issues and ensure that students and parents are satisfied with the service rendered.

Requirements

• A strong sense of responsibility and taking pride in going the extra mile.
• Ability to motivate others and enthusiasm in sharing knowledge.
• Excellent interpersonal and verbal communication skills to work as a team and with parents.
• Patient, with an eye for details and able to prioritize workload.
• Punctuality is a must.
• Ability to use Google Drive applications.
• Relevant music qualifications and grades, although not essential for becoming a private school music instructor, will be very helpful. Teaching experience will also be beneficial in your application.
• Work location is at Buona Vista (The Star Vista).

Benefits

• Competitive remuneration
• Freelance arrangement and commission-based.

Job Description

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Effectively assist Consumer Claims Lead to manage A&H claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines.
• Evaluate the cost effectiveness of claims handling procedures. Recommend improvements to reach optimum performance and service standards.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Claims costs containment and loss dollar management – accurate interpretation of policy coverage, close liaisons with underwriters and internal colleagues to manage accounts and on risk improvement and suspicious claims, claims data and loss trend analysis. Contribute to discussions with business units for products developments and loss control.
• Ensure that Consumer Claims Lead and appropriate Underwriters, as required, are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with company quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.

Expense Management

• Provide input to, and in association with Consumer Claims Lead to monitor and control department operating budget (UCE) by ensuring departmental controls are prudently applied and interests are always protected.
• Manage and monitor Allocated Claim Expense (ACE) and adhere to all controls and guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• Provide and/or assist with the provision of statistical analysis and operational reports.
• As required, to provide Claims Representation/Support including visitations, meetings, presentations, etc. with Underwriters and/or Business Unit.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• Diploma / Degree / Professional certificates in the relevant discipline
• Preferably with at least 2 - 3 years of relevant experience in handling a variety of A&H claims
• Advanced expertise and knowledge in A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Able to lead a small team

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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