Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

Senior Specialist, Data & Infrastructure Lead

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for four consecutive years (2020, 2021, 2022, 2023) as well as Great Place to Work-Certified™ company.
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years.

Join our company and be at the forefront of technological innovation in the pharmaceutical sector. We are seeking a Data & Analytics/Infrastructure Lead to develop, support, and manage data analytics, site IT infrastructure, and other digitalization solutions. This role offers a unique opportunity to drive impactful change and contribute to our organization's success.

Responsibilities

• Develop, support, and manage Data & Analytics and other digitalization solutions.
• Support Site IT operations to ensure 100% availability of IT and network infrastructure.
• Collaborate with other Digital teams (Foundational & Digital Services) and Technology Infrastructure, Operations, & Experience (TIO&E) teams to effectively manage site IT changes and incidents.
• Innovate new solutions and business models, applying technical knowledge and experience to develop, deploy, and support IT-OT systems for a large pharmaceutical manufacturing company.
• Foster collaboration with divisional data & analytics leads and D&A engineers from network sites to share and implement best practices.
• Partner with the divisional Data Science team to develop and implement GenAI, machine learning solutions, etc., for manufacturing processes.
• Coordinate with global Leads, Program Managers, and Business stakeholders to plan, estimate, and deliver digital/transformational initiatives efficiently and effectively, ensuring program execution aligns with organizational goals.
• Develop, review, and approve technical documents for assigned programs/projects, including design documents, User Acceptance Test executions, change controls, risk assessments, and release notes.
• Ensure compliance with industry standards and regulatory requirements, maintaining the highest levels of data security and integrity.
• Lead the evaluation and integration of new technologies and tools to enhance data analytics capabilities and drive innovation within the organization.

Qualifications​ Required

• Bachelor’s or master’s in computer science, Engineering, Data Science, or equivalent degree.
• 3 – 4 years of experience in data analysis and IT operations.
• Passionate about working with new technologies.
• Strong analytical, problem-solving, and decision-making skills.
• Some experience in IT operations and systems (SAP, MES, LIMS), shop floor automation systems, and manufacturing.
• Written and verbal communication skills, including the ability to communicate with business and technical teams.
• Ability to work independently and effectively as part of a team across global hubs, maintaining a highly collaborative and transparent effort.

Preferred

• Experience in IT/Automation projects and operation management.
• Familiarity with advanced/emerging technology trends such as SMACIT (Social, Mobile, Analytics, Cloud, and Internet of Things), AR/VR, Blockchain, and Data Science.
• Experience with SCADA/Data Acquisition systems.
• Strong experience in SQL and data visualization tools like PowerBI, Tableau, and Spotfire.
• Knowledge of IT-OT convergence.
• Programming experience in Python/R.
• Familiarity with Big Data Engineering and ETL.
• Experience working in a large global matrix organization.
• Working experience/knowledge in a manufacturing environment.

The position of Conference Producer / Conference Marketing Specialist is a full-time position based in Singapore. You will oversee all aspects of events, from concept to execution, ensuring timelines are met, and that each event exceeds expectations. For virtual events, you will be responsible for both production and marketing; for in-person events, you will be responsible for either production or marketing. You can let us know your preference during the interview for Conference Producer or Conference Marketing Specialist role.

As a Conference Producer / Conference Marketing Specialist you will be responsible for the following areas:

Production

• Market Research: Conduct in-depth research on market trends, competitor landscapes, and industry challenges;
• Value proposition Creation: Discuss valid topics with the chair and write an delivering event briefs for the marketing and editorial teams;
• Conference agenda curation: Coordinate with chair and session chairs to select the oral and poster presentation candidates, schedule the presentation timing for all slots;
• Stakeholder Engagement: Establish relationships with key stakeholders, including chair, session chairs, speakers to create advocacy for our events ;
• Website Management: Keep event websites updated with the latest information, speakers, partners, and sessions;
• Budget Preparation and Tracking: Prepare budget forecast before the event, and update the budget regularly to check the potential profit and loss;
• Customer Service: Provide exceptional service to partners, speakers, and stakeholders, resolving issues promptly;
• Milestone Tracking: Monitor and track progress to ensure KPIs and event targets are achieved;
• Team Coordination: Coordinate with editorial team, marketing team, live session teams;
• Editorial progress monitor: Work closely with the editorial team on abstract processing and with production teams on abstract book preparation;
• Oversee live streaming of virtual events to ensure the smooth operation of the live sessions;
• Onsite Delivery: Lead the creation and delivery of event briefs for on-site delivery, ensuring exceptional on-site execution of the conferences to meet customer expectations;

Marketing

• Marketing strategy creation: Ensure maximum outreach to target markets and promote the conference through various channels
• Conference collateral materials creation: draft copies for brochure, banners, sponsorship prospectus;
• Marketing Copywriting: Create promotional copy for marketing channels, including Email campaigns, SM posts, Media partners and editorial needs.
• SEO marketing: Improve the website ranking and increase the website traffic;
• Sponsorship marketing: Secure partners and coordinate their participation and sponsorship;
• Content Development: Create content for conference sessions, interviews, and speaker/host scripts by collaborating with internal and external stakeholders;
• Marketing campaigns progress tracking: Monitor and track progress to ensure the timely execution of all marketing schedules;
• Post-Event Analysis: Conduct evaluations and prepare detailed reports highlighting event outcomes.

Others

• Recognize work processes and/or outcomes that are negatively impacting the project; owns the issue and takes action to address deficiencies by identifying resolutions and notifying the appropriate manager.

Requirements:

• Only Singaporeans and SPR
• A Bachelor or Master's degree in any subject;
• Experience in conference industry is preferred
• Are curious about people and love to speak, build and nurture relations;
• Capable of handling multiple projects, and articulate common objectives for the teams to follow.
• Excellent online call etiquette and written communication skills
• International travel and confidence in face-to-face networking
• Proven ability to work well in a team but also initiative to work on your own

What We Offer:

• Professional and personal development
• International work environment
• Flexible working hours in the limits of a full-time job
• Trips to the other MDPI offices
• Attending Scientific Conferences

Responsibilities

Market Research & Analysis

• Identifying Market Trends: Researching and analyzing market trends, customer needs, competitor activities, and industry developments to inform strategic decisions.
• Target Market Identification: Identifying potential markets and customer segments to target based on data-driven insights (Case studies, success stories, 5x5, etc).
• Competitor Analysis: Monitoring and evaluating competitor activities and developing strategies to maintain a competitive advantage.

Lead Generation & Prospecting

• New Business Opportunities: Identifying and generating new qualified leads and opportunities for the company.
• Cold Calling: Engaging in cold calling to make in-person meeting appointments
• Lead Qualification: Qualifying leads based on set criteria to ensure they meet the company’s ideal customer profile.

Sales Strategy & Proposal Development

• Sales Strategy Development: Collaborating with the sales and marketing teams to develop strategies for approaching and converting new clients.
• Proposal & Pitch Creation: Developing tailored proposals, presentations, and pitches that address client needs and demonstrate value propositions.
• Sales Pipeline Management: Managing and tracking the sales pipeline from lead generation to closing deals.

Event Participation & Brand Representation

• Industry Events: Attending trade shows, conferences, and networking events to represent the company and create opportunities for business development.
• Brand Advocacy: Promoting and advocating the company’s brand, products, and services in various industry settings.
• Webinar: responsible for coordinating and managing all logistical, technical, and administrative aspects of webinars, ensuring smooth execution from pre-event preparation to post-event follow-up.

Requirements

• Degree in Marketing, Business Administration or equivalent.
• 2-4 years of experience in market research, data analysis, or related business development role.
• Have a strong understanding of S.E.A market requirements for components manufacturing.
• Excellent interpersonal and communication skills for cold calling and engaging prospects effectively
• Independent and result oriented with great team spirit
• Proficiency in Microsoft Office applications and Customer Relationship Management software tools eg. salesforce
• Overseas travelling is required occasionally.

Interested applicants please submit your resume stating your current salary, expected basic salary, reason for leaving present/last job and date available.

We regret that only short-listed candidates will be notified.

Job Responsibilities

1. Oversee the daily administrative operations and comprehensive affairs management of the Singapore office, ensuring smooth functioning of activities as the company establishes its retail presence locally.
2. Manage office fixed assets, ensuring accurate inventory records and optimizing asset utilization.
3. Coordinate with cleaning personnel to maintain cleanliness and public environmental health in office and store areas through regular inspections and support.
4. Handle the procurement of office and departmental supplies, ensuring cost-effectiveness and timeliness.
5. Manage employee dormitory arrangements, ensuring a comfortable living environment to enhance employee satisfaction and well-being.
6. Facilitate reception arrangements, including setting up meeting rooms, preparing refreshments, and coordinating parking for visitors.
7. Organize and monitor the company’s security measures to ensure the safety of employees, stores, and property through regular checks and timely resolution of any security concerns.
8. Assist in setting up processes and administrative systems required to support the company's operations as a new entrant in Singapore's retail market.
9. Perform additional tasks as assigned by superiors to support the establishment and growth of the Singapore business.

Requirements:

1. A bachelor’s degree or above, with 1-3 years of experience in administration, logistics, or fixed asset management, preferably within the retail industry.
2. Proficiency in English and Mandarin is essential to effectively communicate with local and international stakeholders, suppliers, and internal teams.
3. Strong organizational, planning, and problem-solving skills to support a fast-paced, start-up environment.
4. Excellent interpersonal and communication skills, with meticulous attention to detail and the ability to execute tasks efficiently.
5. A high sense of responsibility, service orientation, and ability to adapt to a dynamic work environment.
6. A cheerful and team-oriented personality, willing to collaborate across departments to support company objectives.
7. Comfortable working in a start-up environment, with the flexibility to handle evolving responsibilities as the company grows.

Job Description

• To provide excellent customer service and product knowledge to the customer.
• Responsible for the daily operation, merchandising, sale, stocking, issuing invoices and display of the parts
• Manage and control parts and warehouse material inventory, ensuring monthly stock take conducted and tally with system quantity.
• Coordinate with various departments on procurement requests.
• Sourcing for new suppliers for various materials.
• Assist to liase for office maintenance servicing.
• Maintain CCTV Database.
• Any other Ad-hoc duties.

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Highlights:

Interface Creation & Monitoring: Develop and oversee interfaces in SAP PI/PO and SAP Integration Suite, ensuring seamless data flow across systems.

Ticket Handling & Issue Resolution: Manage 1st and 2nd level support tickets for SAP PI/PO and Integration Suite, diagnose issues, and perform corrective actions in collaboration with service providers.

Recurring Issue Analysis: Conduct root cause analysis for recurring issues, document findings, and recommend corrective actions to prevent future occurrences.

Team Collaboration: Collaborate with internal teams and external partners to address integration challenges and ensure timely resolution.

Adherence to Processes: Follow established procedures, contribute to documentation, and support knowledge sharing to promote best practices.

System Stability & Checks: Perform post-restart system checks to ensure application stability and troubleshoot issues, maintaining uptime after maintenance activities.

Workplace and End-User Service & Support (Global/Regional): Provide expert knowledge and technical assistance to IT-PO teams and services across global/regional operations.

IT Project Support (Regional/Local): Support IT projects within the Asia Pacific region, contributing to successful implementation and operations.

Job Requirements:

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. SAP certification in relevant modules (e.g., SAP PI/PO, SAP Integration Suite) is a plus.

Experience: Minimum 3-5 years of hands-on experience working with SAP PI/PO, SAP Integration Suite, or other SAP modules. Proven experience in managing and troubleshooting integration scenarios across SAP and non-SAP systems.Familiarity with root cause analysis and problem management practices to resolve recurring system issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with internal teams, customers, and stakeholders.

What We Offer You

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

No deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

Scope and Responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved

SOPs / Policies for a multi-product, cGxP contract manufacturing facility

• A good understanding of cGxPs and compliance in a GxP manufacturing

setting performing both supervised and unsupervised tasks

• Receive minimal supervision and able to perform independently on routine

assignments

• Revise, review and approve SOPs, protocols, reports or records

• Make real-time decisions on process events on the floor based on knowledge

of defined SOPs & policies

• Demonstrate appropriate interpersonal skills which encourage collaboration

of individuals or teams to meet objectives

Qualifications:

• Bachelor's Degree in a Science or technical field
• Minimum 5 years’ experience in the biopharmaceutical or biologics industry
• Hands-on prior QA Batch Release and SAP experience
• Understand GMP documentation with a high level of proficiency
• Ability to interpret and evaluate data and summarize results independently

The Regulatory Compliance Specialist will support the Senior Regulatory Compliance Manager in ensuring that the company operates in full compliance with the Payment Services Act 2019 and Monetary Authority of Singapore (“MAS”) anti-money laundering (“AML”), and counter-terrorism financing (“CFT”) regulations.

The role involves managing day-to-day compliance activities, including but not limited to, transaction monitoring, regulatory reporting, and reviewing internal processes, while working closely with business units to maintain adherence to regulatory requirements. As part of a small compliance team, the Regulatory Compliance Specialist will have a hands-on role and the opportunity to contribute directly to the overall compliance strategy.

General

• Support the Senior Manager in the implementation of compliance policies and procedures, and in drafting new policies and procedures
• Execute regular reviews and audits of the company’s compliance framework to ensure its effectiveness
• Support the Senior Manager in reviewing, updating and maintaining the company’s compliance program including ensuring an effective compliance risk management and control system.
• Support the Senior Manager in updating the yearly AML training program
• Monitor AML/CFT developments and regulatory changes in Singapore, ensuring the business stays informed and processes align with updates
• Liaise with global / regional teams on compliance procedures and best practices
• Engaging with business teams to understand their operations, objectives, and challenges to provide relevant compliance guidance and ensure alignment with regulatory requirements
• Any other ad-hoc matters including, but not limited to, responding and investigating requests from regulators, addressing compliance related queries from internal stakeholders

AML

• Continuously monitor transactions for unusual or suspicious activities using the company’s transaction monitoring platform
• Analyse and investigate red flags arising from the transaction monitoring system
• Perform sanctions screening on relevant parties
• Investigate and resolve potential sanctions hits, escalating confirmed matches as needed
• Maintain accurate records of investigation activities and decision making

Regulatory Reporting and Audits

• Support in the preparation and submission of regulatory reports and filings to the MAS, reports to management on a periodic basis on levels of compliance, and/or any issues arising from specific monitoring activities
• Support the year-end external audits and liaise closely with external auditors to ensure that the company’s regulatory reporting is completed on time

About the job

As a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.

Your assignment

• You are responsible for managing the store’s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.

• You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.

• You collaborate closely with internal stakeholders to identify areas for improvement within the store’s planning processes.

• You provide staff planning expertise, support and training of end-users in optimising co-workers’ scheduling.

• You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.

• You will support administrative duties associated with schedule creation and timecard management.

Your profile

• At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.

• Proven analytical skills, with experience in staff planning, budgeting, and forecasting.

• Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.

• Process-oriented and results-driven, with the ability to analyse large volumes of data.

• Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.

• Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.

• Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.

• Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.

• Able to commit to shift work, weekends and public holidays.

Purpose: To create VDL brand awareness through outreach to learning institutions, government platforms, recruitment agencies, and advertising agencies. To support the talent acquisition process of hiring the right person to meet the company's needs and objectives.

Key Area of Responsibilities:

• Outreach to learning institutions, government agencies, and recruitment and advertising agencies to build up a talent pipeline.
• Define a plan for outreach and participation in various events such as career fairs, university recruitment fairs, career talks, etc.
• Measure the effectiveness of outreach and make recommendations for improvement.
• Monitor and report on recruitment lead time and open positions.
• Support the recruitment process to hire the right person for the right job.
• Initiate the onboarding process so that all stakeholders are informed of new employees coming on board.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma in Human Resource Management/Business Administrator or other relevant discipline.
• Minimum 2 years of experience in Talent Acquisition or other similar roles.
• IHRP-CA/IHRP-CP certification will be an advantage
• Sound knowledge of the Fair Employment Act
• Knowledge of Foreign Work Labour law
• Proficient in Microsoft Excel functions
• Good communication skills

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In today's rapidly evolving digital landscape, trust and collaboration are essential in mitigating cyber risks and enhancing security.

We are looking for a dedicated Cloud Infrastructure Engineer (Network Specialist) to join our dynamic team! This role is critical for designing, implementing, and managing cloud network infrastructures that support our business objectives.

A brief summary of your job responsibility:

• Implement, operate and manage service-wide network infrastructure systems and services.
• Configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points / controller.
• Perform regular maintenance and/or patching to ensure the security, efficiency, and reliability of the network infrastructure.
• Prepare detailed documentation and reports for network configurations, processes, and service records.
• Work with the operations leads in ensuring the smooth operations management and enhancement of the service-wide network infrastructure systems and services.
• Work with the Agency stakeholders, service counterparts, operations leads and vendors in ensuring the smooth delivery of services and in meeting the SLA (Service Level Agreement) for the service-wide network infrastructure and services.
• Work with the service counterparts and participate in the matters related to procurement, asset management and audit of the service-wide network infrastructure and services.
• Perform network automation, i.e. capturing user requests from portal, to triggering workflow and implementing backend changes such as routers, firewalls, switches, etc.
• Overseeing all stages of network automation including prototyping, design, development, testing, releases and post support, including continuous enhancements.
• Develop and review the codes (e.g. in HTML, JavaScript, JSON, Python, etc) to ensure feature releases or enhancements are well-tested and ready for production.

To succeed in this role, you will ideally have:

• Minimum 5 years of relevant experience in network operations / implementation role
• Proven expertise in network switching and routing
• Strong understanding and hands-on experience in TCP/IP, NAT, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP)
• Highly proficient with hands-on experience in one of the following network areas: DNS / DNSSEC, Proxy, VXLAN / Data Centre Network, MPLS / IPSec VPN / WAN / SD-WAN
• Proficient in configuring and managing firewalls (e.g. Palo Alto, Checkpoint, Cisco Firepower) and/or network load balancers
• Working experience in programming in Python, Ruby, Javascript, Powershell, Bash or Batch scripting is an added advantage.
• Experience in deploying and managing IT infrastructure systems with configuration management tools such as Ansible, Chef or Puppet
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies
• Candidates who possess industry certifications such as CCNA, CompTIA Network+, JNCIA-Junos, Palo Alto Networks Certified Network Security Administrator
• Experience with network monitoring tools and network management software
• Familiar with cloud networking and virtual environments
• Preferably familiar with Government ICT environment and/or with experience in hosting environments
• Experience in implementing and/or managing large scale enterprise data centre networks that contained minimally 1000 network points
• Experience in implementing and/or managing a WAN consisting of minimally 10 sites
• Experience in setting up Wi-Fi solutions, including AP and controller configurations

Join us to build a meaningful career with Assurity Trusted Solutions, where your talent and expertise will make a significant impact!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest in our company, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Company: Doctor Clean Private Limited

Location: Singapore

Work Hours: 9:00 AM - 6:30 PM

Days: 6 days a week

Remuneration : SGD$2200 - $2400 + additional incentives + OT applicable

About Us: Doctor Clean Pte Ltd is a leading cleaning service provider in Singapore, specializing in high-quality cleaning solutions for residential and commercial clients. Our team is dedicated to delivering exceptional service with a focus on detail and customer satisfaction.

Position Overview: We are seeking a reliable and motivated Cleaning Supervisor to join our team. The ideal candidate will oversee cleaning operations, ensure quality standards are met, and lead a team of cleaning staff. This role requires a valid Singapore driving license (manual, Class 3) and the ability to perform physical tasks.

Key Responsibilities:

Qualifications:

Benefits:

English, Class 3 Driving License, Customer Service

About the job
We want to fill this position with a proactive enthusiast who can support the growth of IKEA through development of tools, solutions, and planning models to develop business performance management capabilities, together with the team.

Your assignment

• To analyse, design, develop, maintain, and administer integrated plans and models, within and including the integrated planning solutions and tools, including preparation of technical documentation, user guides and training materials.
• To answer queries from end users relating to the integrated planning tool and models.
• To support the Business Navigation team in the capture, delivery, and prioritisation of planning, forecasting and simulation needs.
• To support with the driving of an integrated planning culture across the business, through use of this single source of truth on budgets, forecasts and plans for streamlining simulations, business steering, follow ups and management reports.
• Support on financial and commercial analytics or other relevant topics and analysis.

Your profile

• Experience with developing Planning Analytics / TM1 or similar OLAP / Functional databases solutions, broad understanding of data analytics, having worked for any part of the analytics cycle, with at least 3 years’ experience.
• Fundamental understanding of financial concepts and the core purpose of integrated planning across functions including designing data capture templates and workflows.
• Exposure to working on various planning models in financial, retail, logistics, human resources, as well as fundamental understanding of digital technology and computer science concepts would be an added advantage.
• Strong interest and passion in business navigation & analytics, with a hint of love for IKEA and Home Furnishing and our culture and values.

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Job Description for Global Sustainability Specialist: Human Rights Due Diligence

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Sustainability Specialist: Human Rights Due Diligence

Reporting to  

Global Procurement Director: SUPPLIER INNOVATION & SUSTAINABILITY 

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The Global Sustainability specialist : Human Rights Due Diligence plays a crucial role in implementing Human rights strategies in procurement. This role promotes best practices across all regions and drives human rights initiatives. A key accountability includes improving human rights aspects within Asahi Supply chain globally. This role also focuses on building strong stakeholder relationships and managing supplier partnerships, with a specific focus on human rights within sustainability. The ideal candidate will monitor, evaluate and enhance practices related to human rights within Asahi supply chain. Ultimately, this role supports Procurement's sustainability and the continuous improvement of Procurement capabilities and practices, aligning these with Asahi's overall strategy. 

Accountabilities and deliverables   

1. Implement Asahi’s global human rights strategy for the supply chain

2. Support alignment of human rights goals with broader corporate sustainability and social responsibility objectives

3. Assist in maintaining compliance with international human rights frameworks and local labour laws.

4. Creation, implementation, and continuous improvement of human rights policies, standards, and supplier code of conduct

5. Support to ensure alignment with international frameworks and standards to keep the program up to date and relevant

6. Support development of key performance indicators (KPIs) for human rights in the supply chain and track progress against the targets

7. Support development of roadmap and ensure execution of it to achieve the targets

8. Work closely with all regions and category teams globally to support capabilities improvement on human rights

9. Present program updates to internal and external stakeholders. 

10. Support development of the success stories for internal and external communication 

11. Develop and maintain strong partnership with suppliers focusing on agenda-specific aspects such as performance

12. Cross functional collaboration to drive efficiency making use of right tools and technology platforms

13. Represent Asahi in external forums, industry collaborations, and advocacy initiatives as needed

Qualification criteria  

• University degree, preferably in human rights, sustainability or equivalent (master’s degree preferred)   
• Proficiency in English 
• 5+ years of professional experience, in Human rights management within supply chain  
• International experience from multinational company  
• Strong project management and communication skills

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.  

The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise. 

Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale. 

The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;

• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;

• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;

• Following operational procedures and keeping track of critical updates.

Today, Lonza is one of the world’s largest healthcare manufacturing organizations operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Senior QA Specialist will support day-to -day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGxP contractmanufacturing facility in one of these areas: Quality Systems, QA Validation and Technical Compliance, Quality Compliance (Audit / External) or Quality Operations (LBT / LBSS).

Duties and Responsibilities:

• Monitor day-to -day Quality Assurance activities in accordance with approvedSOPs / Policies for a multi-product, cGxP contract manufacturing facility
• Highly motivated individual and have superior skills in all areas relevant to thejob
• A competent Reviewer and Approver of SOPs, protocols, reports or records
• Member of cross functional site team(s) on projects / issues
• Coordinate between departments for multiple parallel activities
• Superior ability to troubleshoot; able to identify process pathway and work todevelop improvement in strategy site team(s) on projects/ issues
• Understanding of advanced topics pertaining to cGMP
• Participate in Regulatory Inspections or Customer Audits as required.
• Identify process pathway and work to develop improvement in strategy
• Help/Transfer and quickly assimilate to leadership role in other process areas
• Assume Supervisory responsibility in absence of supervisor
• Understand and articulate company business strategy. Maintain a broad view of the business, recognize changes and trend in the appropriate area in whichthe individual operates
• Any other tasks as and when assigned by supervisor

Additional area:

• Review executed batch records and logbooks efficiently to ensure compliancewith cGMP per written procedures
• Compile lot genealogy
• Compile lot disposition packages and drive lot disposition activities to ensuretimely release of product.
• Provide oversight to product status, including preparation of documents forshipping activities.
• Provide oversight to quality tag out system
• Participate actively and approve deviation investigations, utilizing Root CauseAnalysis tools to enable effective and timely closure of deviation investigations.
• Provide oversight to ensure correct implementation of CAPA based ondeviation raised and ensure timely closure of CAPA.
• Timely escalation of quality events on the floor based on knowledge ofdefined SOPs and policies
• Support changeover activities and QA on Call
• Provide training to new members and manufacturing
• Provides Quality oversight for Operations document changes (e.g. MBRs,SOPs,Forms, Logbook, etc.).
• Provides Quality Change Request oversight for process and Operationchange
• Detect non-compliance with cGMP and GDocP requirements and provideguidance on GDocP corrections
• Revise, review and approve SOPs, protocols, reports or records

Requirement:

• Degree in science or related field
• Relevant work experience in Pharmaceutical Manufacturing industry or Validation / Quality unit in the Biopharmaceutical industry
• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7)
• Knowledge and experience of the practical and theoretical requirement of quality managementsystem in GMP facility
• Team player who can operate independently, with strong focus on safety, quality and timelines

Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

R64909

Location: Woodlands
Working Hours: Monday to Friday, 8:00 AM - 5:30 PM
Salary: Up to $6,000 + AWS + Variable Bonus

Benefits:

• Permanent position in a reputable organization.
• Competitive salary and performance bonuses.
• Opportunity to work in a dynamic semiconductor environment.

Key Responsibilities:

• Conduct risk assessments for multiple sites to ensure compliance with safety standards.
• Identify and address all Health, Safety, and Environment (HSE) training needs.
• Investigate incidents, accidents, and near misses to implement corrective measures.
• Maintain and update Standard Operating Procedures (SOPs) and documentation in alignment with ISO 14001 and ISO 45001 standards.
• Collaborate with internal teams and external clients to develop and implement HSE plans.
• Manage and review Safety Observation Sheets, ensuring timely action and closure.
• Supervise contractor activities to ensure compliance with safety standards.
• Prepare and deliver HSE updates during meetings and manage ad hoc tasks assigned by management.

Requirements:

• Strong understanding of the Singapore Workplace Safety and Health Act and related regulations.
• Familiarity with ISO 45001 and ISO 14001 standards.
• Proficiency in HSE auditing and strong knowledge of MS Office.
• Good interpersonal, communication, and negotiation skills.
• Ability to work collaboratively with stakeholders and manage people effectively.

How to Apply:
Please submit your updated resume by using the APPLY NOW BUTTON!

By submitting your personal data and/or resume in connection with your job application, you consent to the collection, usage, and disclosure of your personal data for evaluating, processing, and administering your application.

We regret to inform that only shortlisted candidates will be contacted.

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ng Wei Zhen | EA Personnel No.: R25126863

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

We are seeking a highly skilled and experienced Digital Forensics & Incident Response Specialist to join our cybersecurity team. This role requires hands-on technical expertise in analyzing security incidents, conducting proactive threat hunts, and investigating breaches.

About the Role:

Digital Forensics & Incident Response (DFIR)

• Conduct comprehensive digital forensic investigations of security incidents, including malware infections, data breaches, insider threats, and advanced persistent threats (APTs).
• Analyze and interpret security incidents and vulnerabilities using forensic tools and methodologies.
• Collect, preserve, and analyze digital evidence from various systems and environments.
• Develop and execute incident response plans, provide guidance on containment, eradication, and recovery processes.
• Document findings and produce detailed investigation reports for internal stakeholders and external authorities, if necessary.
• Collaborate with the legal and compliance teams to ensure evidence handling follows industry standards and regulations. Threat Hunting
• Participate and assist in the buildup of the threat hunting capability.
• Participate/Support the development of threat hunting systems and tools to automate or facilitate threat hunting.
• Lead/participate in the threat hunting projects to hunt for unknown threats focusing on discovering new or unknown Tactics, Techniques and Procedures (TTPs).
• Develop and use threat hunting methodologies and tools to identify vulnerabilities, anomalies, and suspicious activities.
• Identify and research emerging threats, vulnerabilities, and attack techniques to stay ahead of attackers.
• Utilize threat intelligence feeds, behavior analytics, and machine learning to improve detection and hunting capabilities.

Requirements:

• Minimum of 4 years of experience in cybersecurity, with a focus on Digital Forensics, Incident Response, and Threat Hunting.
• Relevant industry certifications such as GIAC Certified Forensic Analyst (GCFA), Certified Forensic Examiner (GCFE), Offensive Security Certified Professional (OSCP), Certified Information Systems Security Professional (CISSP), or equivalent certifications is a plus.
• Strong knowledge of forensic tools (e.g., EnCase, FTK, X-Ways, Axiom) and threat hunting methodology.
• Hands-on experience with SIEM (Security Information and Event Management), EDR (Endpoint Detection and Response), and other security tools.
• Good understanding of network protocols, operating systems (Windows, Linux, macOS), and cloud platforms (AWS, Azure, GCP).
• Proficiency in scripting languages (e.g., Python, PowerShell) to automate incident response and threat hunting tasks.
• Strong analytical, problem-solving, and communication skills.
• Ability to work under pressure and manage multiple high-priority tasks in a dynamic environment.
• Knowledge of cybersecurity frameworks and standards such as NIST, ISO 27001, and MITRE ATT&CK.
• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Salary: $2400-$2800+allowances+OT=>$3300

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist HOD-QA for handling customer complaints and compile reports and follow-up on closures.
• Create OGP Smart Scope / CMM programs and support QA Manager
• Ad-hoc duties

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

We are seeking a proactive and passionate individual to join e2i Campus and Admin team. As part of the team, you will manage the day-to-day office administrative and office functions to ensure smooth and efficient operations.

Responsibilities:

• Plan and propose annual budget for operating expenses
• Manage contracts for office leases, supplies, equipment and services. This includes monitoring timely renewal of contracts prior to expiration and utilisation for supplies/services
• Manage vendors to ensure that goods and services are delivered in accordance to service agreement and/or contractual obligations
• Prepare ITQ/Tender specifications, source for quotations, evaluate and award vendors who have responded to ITQ/tenders. Submit recommendations to seek approval for appointment of vendors for purchases of products or services
• Develop new processes or review existing processes to ensure efficient operations in providing administrative support to internal or external stakeholders
• Management of office assets such as equipment and furniture across e2i offices
• Ensure that office facilities are well-maintained and working environment is conducive for staff
• Ensure existing process is in place for workplace safety and health and staff emergency preparedness for e2i offices.
• Review and implement the Business Continuity Plans for the organisation
• Any other duties related to general corporate administration

Job Requirements:

• Degree or Diploma in any disciplines
• Prior work experience in office administration and procurement. Relevant experience in lease administration, business continuity planning and/or facility management would be an added advantage
• Good organizational and prioritization skills with the ability to deal with multiple deadlines and maintain accurate records
• Strong project management skills
• Possess strong written and oral communication skills
• Able to engage and communicate effectively with various stakeholders
• High degree of professionalism and passion for success
• Team player with good interpersonal skills, positive attitude and attention to detail.
• Willingness to take on new roles
• Able to focus on priorities and deliver in a fast-paced environment
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)

Designation and salary will be commensurate with experience.

We will only contact shortlisted candidates.

About No deviation

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development – empowering our team members to grow personally and professionally.

Position Overview

We are seeking an ERP Specialist to support and enhance SAP systems across the supply chain function. This role involves managing SAP Material Management (MM) and Production Planning (PP) parameters, ensuring data integrity, and troubleshooting system issues. The ideal candidate will play a pivotal role in improving operational efficiency, driving compliance, and supporting supply chain transformation initiatives.

Key Responsibilities

ERP System Management:

• Maintain, govern, and ensure the accuracy of SAP Material Master Data for raw materials, semi-finished goods, and finished products.
• Oversee the integrity of SAP MM/PP modules, ensuring seamless integration with other modules such as SD, WM, and QM.
• Identify and troubleshoot issues within SAP MM/PP modules, collaborating with IT teams for configuration and resolution.

Data Integrity and Governance:

• Ensure the accuracy and consistency of SAP data, including Bills of Materials (BOM), resources, recipes, and production versions for all product categories.
• Support users in maintaining and uploading master data while ensuring data quality and compliance.

Collaboration and Communication:

• Act as a liaison between internal and external stakeholders, including manufacturing schedulers, process development engineers, and global teams, to support planning activities for raw materials and products.
• Provide effective communication regarding ERP processes, updates, and improvements.

Documentation and Compliance:

• Assist in creating and updating documentation, guidelines, and procedures for ERP users.
• Ensure adherence to supply chain planning policies and maintain compliance with organizational ethics and guidelines.

Continuous Improvement:

• Participate in Kaizen or Hoshin events to identify and implement cost-saving or time-saving process improvements.
• Contribute to operational efficiency and continuous improvement initiatives within the ERP framework.

Required Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field (preferred).
• Entry-level role with 0–4 years of experience in SAP MM/PP or SAP HANA/APO system configuration.
• SAP MM/PP certification is advantageous.
• Strong decision-making and problem-solving abilities in ERP-related tasks.
• Familiarity with SAP MM/PP, HANA/APO, and database management.
• Proficiency in MS Office tools, particularly Excel and PowerPoint.
• Collaborative and team-oriented approach to projects.
• Effective communication and presentation skills with a positive attitude toward learning.
• Ability to manage multiple priorities and contribute to a fast-paced environment.

Why join us?

• Generous Leave Policy including 3 days to care for aging family members, reflecting our commitment to family wellbeing.
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team!

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

Job Summary:

• Location: Jurong east (7mins from MRT)
• Working hours: 8am-5.30pm
• Work days: 5 Days - Mon to Fri
• Salary range: up to 3.2k
• Benefits: Basic + Comms + AL + Birthday Leave

Key Responsibilities:

1. End-to-end Recruitment:

• Develop and implement effective recruitment strategies to attract and retain a diverse talent pool.
• Utilize various sourcing channels, such as job portals, social media, and networking events, to reach potential candidates.
• Conduct thorough screening of applications and resumes to shortlist candidates who meet job requirements.

2. Candidate Engagement:

• Build and maintain positive relationships with candidates throughout the recruitment process.
• Ensure a positive recruitment experience for candidates through clear communication and timely feedback.

3. Collaboration and Stakeholder Management:

• Partner with internal departments to understand specific staffing needs and develop accurate job descriptions.
• Provide guidance to Business Developments on recruitment best practices and selection techniques.

4. Compliance and Reporting:

• Ensure compliance with TAFEP guidelines and other relevant employment regulations throughout the recruitment cycle.
• Maintain accurate records of candidate progress and recruitment metrics for reporting and analysis purposes.

5. Employer Branding:

• Actively promote MCI as an employer of choice through social media, career fairs, and other outreach channels.
• Assist in creating compelling job advertisements that reflect MCI’s values and organizational culture.
• Gather and analyse feedback from candidates and new hires to continually enhance the recruitment process.

6. Company’s expectations

• Since this is a sales-driven role, Talent Acquisitions are expected to meet the monthly sales KPIs established for them by the organization.

Qualifications:

• Educational Qualifications: Candidates should possess at least a diploma, preferably in human resources or business-related fields. Candidates with degrees in these fields are welcome.
• Communication and Interpersonal Skills: Candidates should have strong communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization.
• Technical Skills: Some proficiency in using applicant tracking systems (ATS) and other recruitment software is beneficial.
• Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively, are essential for this role.
• Sales-Driven Orientation: Candidates should have a results-driven approach, with a commitment to meeting the company’s targets and expectations. This role requires a focus on achieving performance objectives aligned with company goals.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Summary

Come join an exciting team in a growing industry! We are seeking a highly skilled and detail-oriented Electronic Data Interchange (EDI) Specialist to join our team. The ideal candidate will have a strong understanding of EDI processes and standards, ensuring seamless communication and data exchange between our organization and external partners. The EDI Specialist will play a crucial role in optimizing data workflows, troubleshooting EDI issues, and implementing improvements to enhance overall efficiency.

Essential Duties and Responsibilities – include the following. Other duties may be assigned.

Go-to-Market Strategies, Customer Advisory, and System Integration:

• Contribute to the development and implementation of go-to-market strategies for EDI solutions to increase market presence and utilization rates.
• Collaborate with sales and marketing teams to develop targeted campaigns that highlight the value of EDI solutions for existing and potential customers.
• Provide support and advisory services to customers regarding the benefits and usage of EDI solutions.
• Work closely with customers to understand their requirements and develop tailored solutions that align with their business processes.
• Create and use evaluations and reports on the utilization and effectiveness of EDI solutions.
• Analyze usage data to identify trends and provide recommendations for optimizing the EDI strategy.
• Collaborate closely with IT teams to integrate EDI processes into existing systems and applications, promoting seamless data exchange and minimizing errors.
• Support and optimize existing EDI connections in close coordination with customers and service providers, considering internal interfaces and processes.

EDI Implementation:

• Collaborate with internal teams and external partners to implement and maintain EDI solutions, ensuring compliance with industry standards and business requirements.
• As a LAPP EDI specialist and member of the Global HQ´s Digital Sales Team, you will implement EDI integration projects with our customers and LAPP subsidiaries worldwide to further expand the EDI sales channel successfully.
• Initiation, global coordination, and joint implementation with the SAP team regarding necessary SAP enhancements (IT demands, requirements, and dependencies) for an excellent internal and external EDI customer experience

System Integration:

• Work closely with IT teams to integrate EDI processes with existing systems and applications, fostering streamlined data exchange and minimizing errors
• You will support and optimize existing EDI connections in close coordination with customers and service providers, taking into account internal interfaces and processes.

Testing and Validation:

Conduct thorough testing of EDI processes to identify and resolve issues, ensuring data accuracy and compliance with standards. Perform validation checks to verify successful data transmission.

Issue Resolution:

• Investigate and troubleshoot EDI-related issues, collaborating with cross-functional teams to address and resolve issues promptly. Implement preventive measures to minimize future problems.
• You will analyze individual customer requirements and create concepts for tailor-made solutions in close coordination with our external EDI provider, our LAPP IT and the SAP S/4 HANA key users.
• Together with your HQ´s team members from the "Customer Success" and "Project Implementation" team, you will ensure the successful implementation of complex requirements.

Documentation:

• Create and maintain comprehensive documentation for EDI processes, configurations, and workflows.
• Provide training and support to internal staff regarding EDI usage and best practices.
• Robust and global EDI multi-project management including the development of a future global documentation standard for connectivity projects.

Communication:

• Foster effective communication with external partners, vendors, and internal stakeholders to facilitate smooth EDI transactions. Serve as a point of contact for EDI-related inquiries.
• Through your feedback to the EDI business process owners and project managers, you will actively contribute to the further development of our integration services and actively shape LAPP's digital sales roadmap.

Competencies

• Demonstrates excellent interpersonal skills through professional communication, strong work ethic, and positive attitude.
• Must have the ability to manage many and changing priorities simultaneously while meeting critical business commitments.
• Demonstrates attention to detail and accuracy in all aspects of work.
• Strong project management skills – able to develop workable implementation plans and prioritize work activities to develop and deliver stated goals on time and on budget.Self-starter who possesses the ability to work independently with minimal direct supervision in an organized fashion.
• Ability to think strategically, creatively, adapt well to change, and has a “get the job done” attitude.
• Upholds organizational values and demonstrates a working knowledge of company policies and procedures.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Information Technology, Computer Science, related field, or equivalent working experience.
• At least 1 year proven experience as an EDI Specialist or in a similar role.
• Proficient in EDI standards such as AS2, ANSI X12, EDIFACT, and others.
• Strong understanding of data mapping, translation, and integration.
• Working knowledge of SAP ERP system and integration methodologies.
• Excellent technical, problem-solving, project management, and analytical skills.
• Detail-oriented with a focus on accuracy and data integrity.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Growth mindset – sense for trends and how existing processes can be expanded and further developed.
• Intercultural experience with global customers and colleagues
• Desirable: experience in vendor and contract management for (global) EDI service providers

Language Skills

• Demonstrates excellent oral and written communication skills in the English language.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Effective in gathering and analyzing disparate data elements as well as presenting information and responding to inquiries from groups of peers, managers, customers, and global colleagues.

Computer Skills

• Experience with EDI software and tools.
• Expert knowledge of Microsoft Office Suites
• Extensive experience working with SAP ERP systems.
• Experience with Compacer and/or SPS Commerce a plus

Travel Requirements

Travel may be required up to 20%.