Job Description & Requirements

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Posting Description:

An exciting opportunity to join China Desk covering the Intra-Asia subsidiaries of Greater China-HQ clients based in Singapore. We are looking for an exceptional individual with the ability to support our clients’ growth on a global scale, deepen client relationship and continue to deliver a best-in-class solutions to our clients.

Job Responsibilities:

• Facilitate the origination efforts with Greater China HQ bankers and product teams to identify, structure and deliver value-add solutions across product universe including DCM, Payments (Treasury Services/Cash Management), Trade Finance, Lending, FX & Rates, Commodities, Futures & Options and Asset Management.

• Cultivate and develop sustainable client relationship by proactively addressing Greater China-HQ corporate clients’ banking requirements leveraging J.P. Morgan’s global network and value propositions.

• Conduct high quality deal pitches leveraging well-thought account plans, tailor-made pitch books and detailed briefing memo.

• Assume full ownership in end-to-end deal execution with strong sense of responsibility and leadership.

• Support senior bankers in carrying out end-to-end deal process and the maintenance of existing business relationship, as well as the management of KYC on-boarding, renewal and remediation.

Required qualifications, capabilities and skills

• Bachelor’s degree in Finance, Economics or other related disciplines

• Minimum 1 year of experience in a similar corporate banking role is preferred.

• English language skill is essential. Proficiency in Mandarin is a plus to liaise with clients from China markets

• Solid knowledge of corporate banking products is strongly preferred, including credit underwriting, payments, trade finance, FX and commodities hedging.

• Strong financial analytical skills. Able to identify clients’ potential banking requirements via effective quantitative and qualitative analysis including credit & risk analysis, detailed capital structure and business model analysis.

• Display consistent and high standard of personal integrity, partnership and team spirit.

• Excellent communication, negotiation and persuasive skills. Strong influencing skills.

• Proven track record of managing cross cultural environments and fostering inter-department collaboration behavior.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=89b3275629dde21c6354ce09a9144e4b

Benefits

1. Competitive Compensation: Earn $1,800 - $2,400 with standby allowances and OT pay.
2. Career Growth: Opportunities to work on cutting-edge systems in hospitals and nursing homes.
3. Comprehensive Benefits: Enjoy medical insurance, annual health screenings, and dental claims.
4. Supportive Work Environment: Training provided for fresh graduates with mentoring by experienced professionals.
5. Generous Leave Policies: Start with 12 days of annual leave, 14 days of sick leave, and 46 days of hospitalization leave.

Job Description

We are looking for two diligent and tech-savvy Technical Maintenance Specialists to join our team. If you’re passionate about making a difference in the healthcare sector by maintaining critical electronic systems, we want to hear from you! Work in hospitals, clinics, and nursing homes while ensuring safety and efficiency in medical environments.

Roles & Responsibilities

• Conduct preventive and corrective maintenance for electronics systems.
• Coordinate on-site work with subcontractors and clients.
• Provide on-site support for system testing, commissioning, and user training.
• Handle emergency service calls on a rotational standby basis.
• Maintain accurate service records and follow standard operating procedures.

Requirements

• Education: NTC2/ITE/Diploma in Electronics or IT Engineering (certificate required).
• Experience: Fresh graduates or candidates with experience in site coordination, preventive maintenance, and installation of ELV systems (e.g., Nurse Call, CCTV, FDAS).
• Skills: Proficiency in MS Office, basic PC literacy, and English communication skills.
• Availability: Able to perform overtime and rotational 24/7 standby duties.

Additional Information

• Work Schedule: Monday - Friday, 8:30 am - 5:30 pm, with overtime as needed.
• Location: Client sites and office at Block 5014 Ang Mo Kio Avenue 5, #05-07/08.
• Benefits: Transport reimbursements, medical/dental insurance, and incentives for standby duties and call-outs.

Financial Crime Analyst

Team Summary

Visa is looking for a Financial Crime Analyst based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) New Business Onboarding team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC New Business Onboarding team is an essential partner to the MMS business. The team provides solutions-oriented advice to ensure timely client onboarding, address stakeholder queries promptly, complete tasks within Service Level Agreements (SLA), and perform all duties to a high standard.

What a Financial Crime Analyst does at Visa:

This role, based in Singapore, supports the Currencycloud APAC New Business Onboarding Manager with new client onboarding. It reports to the APAC New Business Onboarding Manager and is part of Visa’s expansion in the region.

The core responsibilities for this role are as follows:

• Responsible for new business onboarding applications for Financial Institutions, Payment Institutions and Corporates in a myriad of industries and jurisdictions

• Carrying out know-your-customer (KYC) and Know-your-business (KYB) checks.

• Reviewing client’s regulatory cover

• Performing Risk Assessment on new clients

• Assessing the effectiveness of each client’s AML framework

• Leading AML calls with clients including visual walkthroughs of their processes and systems

• Responsible for undertaking enhanced due diligence on customers that pose greater risks, including investigating the legitimacy of the funds used in the business relationship

• Proactively escalating cases to senior members of the team

• Complete Compliance administration (such as keeping client records up to date).

• Work cross-departmentally to proactively identify and resolve any queries.

What you will need:

To apply for this role, we are looking for someone who has bachelor’s degree or higher education qualification and at least 3 years of working experience within AML/CFT compliance functions in the financial / payments industry. Professional AML accreditation preferred.

We will also seek candidates with the following:  

• Understanding of Singapore’s Payment Services Act and all relevant subsidiary legislation, especially PSN01 on Prevention of Money Laundering and Countering the Financing of Terrorism – Specified Payment Services. Knowledge of other payments regulations and AML typologies across APAC will be advantageous but not necessary.

• Possesses a comprehensive understanding of key Anti-Money Laundering (AML) and Risk frameworks

• Excellent communication skills in English & Mandarin (both written and verbal) and can provide constructive and clear feedback to queries.

• Fast thinker and quick learner with the ability to work effectively under pressure, in a rapidly changing environment.

• Excellent team working skills, capable of managing own workload and has tenacious attention to details.

• Ability to priorities work by taking the impact and scale of the work into consideration, as well as manage time effectively to meet deadlines.

• Able to analyse information to formulate questions and recommendations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

1 year contract, renewable

Central area, Havelock Road

Monday - Friday, office hours

Prefer immediate starters/ available to start in January 2025

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Description

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.

As a Mortgage Specialist, you will be responsible for the growth of OCBC mortgage business while providing loan advisory and solutions to meet the property financing needs of customers. You will be provided opportunities to be stationed at showflat for deeper engagement with our business partners. You will identify and maximise sales opportunities, and also proactively build and manage long-term customer relationships with an emphasis on good after-sales service.
Apart from the scheduled duties at assigned showflat on weekend, you will work independently and take charge of your own time planning sales visits and presentations to potential customers.

This role encompasses engagement via cold calling and texting with potential business partners. Progressively you will established your sales network through regular contact with your referral sources. A strong emphasis is placed on sales’ integrity and ability to follow the correct procedure and bank’s policies.

With an emphasis on accurately profiling customers' needs, you will actively promote home loans to customers through alliance and referral by agents, lawyers and developers. You will identify and maximise sales opportunities, and will also proactively build and manage long-term customer relationships as well as provide good after-sales service.

You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

Qualifications

You must have a positive working attitude, good customer service skills, bilingual spoken and a high degree of initiative, and should preferably have a degree or diploma with sales experience in the banking and financial services industry.

You must be driven and able to work well under pressure to meet the sales targets, and also be able to commit to work on weekends. Fresh graduates are highly welcomed. Join us, if you would like to kickstart your first step in Banking!

Job Description
• Manage in-house payroll process full cycle for all entities.
• Responsible for accurate and timely payroll computation and processing.
• Verify timesheets and process overtime calculations
• Handle tax clearance, monthly CPF submission, annual income tax filing and the submission of government paid-leave claims, NS claims, etc.
• Attend to staff queries on payroll related matters.
• Manage the annual manpower budget exercise, HR audit and prepare Group reporting.
• Process monthly staffs payroll and claims, calculate overtime and attendance checks for employees
• Prepare monthly manpower costing, staff movement report, variance report, payroll report and perform cost analysis for review.
• Submit statutory report and survey to the authorities.
• Review and streamline Payroll processes.
• Manage ad-hoc HR related tasks, projects, system integration/migration, etc.
• Support in statistical reporting (employee demographics and employee turnover) and manage external agencies
• Ensure HR & C&B documents and processes that are accessible by employees are updated and correct (e.g., employee handbook, insurance handbook and any other benefits related claim or application processes etc.)
• Ensure compliance with company policies and local employment regulations
• Ensure data integrity in HRIS and manage personnel records maintenance
• Perform other duties as assigned.

Requirements
• Min diploma in biz admin or equivalent
• At least 3 years of working experience in Payroll with lead role.
• Experience in handling high volume of payroll for multiple entities with more than 300 headcount.
• Good payroll knowledge and well-versed in the Employment Act and HR practices.
• Independent and able to work well under pressure in a fast-paced environment.
• Meticulous, fast learner and well organized.
• Excellent multi-tasking skills to meet tight payroll deadlines for the Group.

Key Roles and Responsibilities:

• Perform testing & commissioning of PV System according to check list
• Perform QA/QC role according to checklist and verify as built drawing
• Perform inspection on PV System according to check list
• Perform Infrared Scanning on PV AC Switchboard, Isolator, PV Panels and Inverters.
• Set up and configure network switches, industrial router and data logger to connect to pyranometer, weather station, temperature sensor, revenue meters and etc.
• Support engineer to perform de-energization and re-energization of PV system as when customer request for shutdown of PV System
• Support level 1 troubleshooting on site for PV system to take care of alarm under minor, major and critical
• Attend to emergency respond to site when critical alarm occurs and prepare preliminary report
• To troubleshoot, repair and resolve technical issues pertaining to electrical works
• To perform other relevant electrical duties as assigned.

Qualifications & Experiences:

• Nitec/ ITE / Diploma in Electrical Engineering
• 2 years of relevant working experiences or 1-year Solar PV experience
• Ability to quickly read and understand construction plans and schematics diagrams.
• Understanding of electrical system and metal roof layout for solar installation.
• Thorough understanding of SS638 and working knowledge of common construction materials and methods.
• Proficiency in Microsoft Office, Autocad and construction software.
• Knowledge of engineering principles and practices.
• Previous experience in electrical works in construction is an added advantage
• Ability to work cross functionally in a fast-paced environment, communicate concisely to all levels of the organization, and maintain effectiveness while working autonomously or collaboratively.
• Ability to multi-task and manage deliverables for multiple projects at a time
• Prefer to have personal transport

Preferred Skills & Characteristics:

• Proactive, positive and self-motivated with ability to work without close supervision
• Strong interpersonal and leadership skills
• Demostrated oral and written communication skills
• Very detail oriented and well organized
• Not afraid of heights, medically fit and able to climb vertical ladders.
• Safety certifications such as Managing Work at Height, Building Construction Supervisors Safety Course etc. preferred.

We regret that only shortlisted applicants will be notified

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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