Service Desk Agent

About the Client:

Our client is a Reputed Corporate and Investment Bank

Responsibilities:

• Production Level 3 support for Network and Security infrastructure.
• Actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user-initiated problem calls/tickets) and request management
• Provide technical approval for any changes into Data Security systems and is accountable for any technical changes in the environment.
• involve in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Ensures activity is performed in compliance with norms, standards, processes and procedures
• Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• Ensures documentation is up to date and relevant for use
• Lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency

Requirements:

• Degree in Computer Science or Information Technology or Engineering.
• 6+ years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions
• Knowledge of different domains of IT Security
• Working & hands-on experience in administering the IT Security Solutions
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;



Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Teaching & Learning IT Specialist

This role focuses on driving the strategy, development, and implementation of technologies to enhance teaching and learning. The successful candidate will ensure the Learning Management System is effectively supported and continuously improved, enabling users to meet their learning goals.

Key Responsibilities:

• Oversee project management tasks related to teaching and learning technologies.
• Research, plan, and collaborate with faculty to implement innovative technologies that improve the teaching and learning experience.
• Work with learning designers to assess and integrate new tools for teaching and learning.
• Administer and maintain the Learning Management System and its integrations with other systems.
• Coordinate with developers and vendors to deliver projects on time, within budget, and within scope.
• Ensure all projects comply with IT policies, security standards, and Standard Operating Procedures (SOPs).

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 8 years of relevant experience, including 5+ years in project management.
• Technical expertise in application development with Microsoft technologies (.NET, ASP.NET MVC, C#, SQL) and guide developers on system design.
• Familiarity with the latest technologies for teaching and learning is an advantage.
• Experience completing full Software Development Life Cycle (SDLC) web-based projects.
• Excellent analytical, problem-solving, and critical thinking abilities.
• Effective communication, presentation, and interpersonal skills.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

​Our client is a global leader in gateway services, who is seeking to recruit a Ramp Specialist (Aviation). This position is based in Singapore.

Ramp Specialist (Aviation)

Responsibilities

Operate heavy equipment, aerobridges and passenger steps to facilitate flight handling and embarkation / disembarkation of passengers.

Requirements

· Valid Class 3 driving license (Class 4 driving license would be an advantage)

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

About Lifeskills Institute

Lifeskills Institute is a well-established training and development firm with over 20 years of experience based in Singapore. We are passionate about empowering individuals and organizations through high-quality training programmes. We partner with top international experts in the field of leadership, people potential and behavioural assessment tool to offer evidence-based solutions to our clients.

We are looking for a talented and motivated individual to join our team!

Responsibilities (Marketing - 70%)

• Develop and implement a comprehensive digital marketing strategy to increase brand awareness and lead generation
• Manage social media channels including creating engaging content, scheduling posts, and responding to comments and messages
• Design and execute marketing campaigns across various online and offline channels
• Manage website content and ensure it is up-to-date

Responsibilities (Training - 30%)

• Deliver training programs based on specific client needs
• Facilitate training sessions in a dynamic and engaging manner

Skills & Qualifications

• Minimally a Diploma in Marketing
• Minimum 2 years of experience in marketing or a related field
• Proven experience in managing social media channels and creating engaging content
• Excellent communication, written and verbal, with the ability to present information clearly and concisely
• Ability to work independently and manage multiple projects simultaneously
• Passion for training and development (a plus)
• Proficiency in Microsoft Office Suite and Canva

Benefits

• Hybrid working environment
• 5-day work week
• Training and mentorship provided. Opportunities to acquire internationally-recognised certifications
• Gain valuable experience and receive substantial feedback (qualitative and quantitative)
• This dual role offers a unique opportunity to develop skills in both marketing and training. By combining these two areas, you can expand your professional horizons, enhance your communication skills, and contribute to the success of Lifeskills Institute.

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Contract period: 12 months

Location: Raffles place

Responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimize current processes to improve recruiting process and efficiency.
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Qualifications:

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/details/10306

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing. We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

We are searching for a Crew Performance & Engagement (CPE) Specialist to be part of the Crew Performance and Engagement team taking care of Crew's well being & engagement, performance management & development.

You will be working closely with CPE team, allocated Team Leaders and Human Resource team to improve the performance and craft development needs of cabin crew through identifying trends, areas for improvement and best practices.

Responsibilities

Crew Performance Management

• Manage the performance of the line crew as part of the Crew Performance Team, with the support of Team Leaders (TL)
• Responsible for ensuring that Crew Performance processes are correctly implemented with the support of Team Leaders
• Coaching Team Leaders for their leadership development in crew management
• Manage and resolve crew grievances whenever they are raised through the various feedback channels

Crew Discipline Management

• Manage Crew Discipline process in a fair and consistent manner
• Identify performance gaps to be addressed through training, coaching and counselling
• Conduct Primary investigation and assist in Disciplinary Inquiry
• Manage and resolve conflicts among crew. Ensure that follow-up actions (if any) are carried out and monitored for effectiveness
• Follow up with crew on complaints received

Crew Engagement

• Conceptualize, Plan and Execute Crew Engagement activities

Crew Recognition Management

• To manage the Best Scootee (Cabin Crew) of the Quarter/Year in their respective ranks
• To give recognition to crew for compliments received or jobs well done
• Provide guidance and advice to cabin crew on career advancement. Eg. re-designation and promotion

Cabin Crew Recruitment

• Work closely with Human Resource to recruit sufficient cabin crew to fulfil operational requirements
• Ensure recruitment criteria are implemented within regulatory requirements

Crew Welfare Management

• Posting of Birthday wishes in Mega Team chat monthly
• Sending of welfare entitlement (Fruit Basket/Flower Wreath/Baby Hamper
• Provide support to crew during overseas sickness
• Provide support/meet crew when there for any incident on flight (Eg. Death on Board/Abusive Pax)

Crew Performance & Engagement (CPE) Supervisor Duty

Perform CPE Supervisor duty once a month (Rotation among CP Specialists); the duty duration is 1 week from Monday to Sunday. Following tasks to be completed when on duty.

• Read and highlight matters requiring follow-up from the daily ops log
• Check on Sales Force for any pax complaint
• Check on Crew Report System (CRS) for Cabin Crew In-Charge (CIC)/Complex Leader (CL) feedback form
• Check on CRS for Passenger Compliment
• Action on emails from Cust care (Pax Compliments & Complaints)

Administrative Duty

• Checking and processing of contract renewal form submitted by Team Leaders (TLs)
• Checking and processing of probation confirmations submitted by TLs
• Checking of cabin crew MCs submission
• Compile Crew Performance statistics
• Submission of CPE statistics slides
• Conduct Exit interview for resigning crew
• Tabulate resignee statistics for CEO meeting
• Budget for Crew Engagement events
• Writing of event costing proposal
• Preparation of Graduation Slides and Logbook for new crew
• To build effective working relations with HR Business Partners

Requirements

• Minimum 1-year supervisory experience managing a team
• Good time management and able to multitask and work under pressure
• Excellent interpersonal and communication skills for crew performance and engagement activities

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 2 years of branding & product marketing experience, preferably from FMCG-related industry
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Summary:

As an R&D Specialist in the Dairy / Frozen Desserts / Premixes, you will assist the R&D Manager in developing, testing, and launching new products, improving existing formulas, and ensuring the quality and consistency of products. You will play a key role in the innovation process, supporting product development from concept to commercialization, while maintaining a strong focus on food safety, quality standards, and regulatory compliance.

Key Responsibilities:

• Assist in the development of new dairy-based, frozen dessert, and premix products, from initial concept to final product.
• Support the R&D Manager in designing and executing product trials, ensuring that all testing and modifications align with company objectives and customer requirements.
• Conduct sensory evaluation, shelf-life studies, and stability testing to ensure product quality and consistency.
• Collaborate with cross-functional teams, including Production, Quality Assurance, and Marketing, to ensure that new products meet customer expectations and regulatory standards.
• Prepare and maintain detailed records of product formulations, test results, and product development processes.
• Conduct competitive product analysis and contribute to market trend research to identify new opportunities for product innovation.
• Support the R&D Manager in ensuring compliance with food safety regulations and internal quality standards.
• Assist in troubleshooting and resolving product development issues, including formulation adjustments and process optimization.
• Participate in cost analysis and contribute to the optimization of product cost efficiency.
• Stay updated on the latest industry trends, technological advancements, and regulations related to dairy, frozen desserts, and premixes.

Qualifications:

• Bachelor’s degree in Food Science, Food Technology, or a related field.
• 1-3 years of experience in R&D, preferably within the dairy, frozen desserts, or food manufacturing industries.
• Strong knowledge of food ingredients, formulation, and processing techniques.
• Hands-on experience with laboratory equipment and product testing methodologies.
• Understanding of food safety regulations, quality standards, and product compliance (e.g., HACCP, ISO, etc.).
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• Strong communication, problem-solving, and analytical skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and other relevant software.

Benefits Summary:

• Up $3000 + Bonus + OT
• 5.5 Days work week
• Working Location: East
• Good career progression

Responsibilities:

• Performs technical inspections and repairs of elevator equipment and systems to ensure conformity with maintenance standards, recommending adjustments as necessary to preserve equipment integrity or react to changing operating conditions
• Conducts thorough hands-on investigations and inquiries into equipment or system failures, and problem installations. Analyzes the effectiveness of preventive maintenance practices and suggests improvements in those practices
• Evaluates circuit adaptability to various operating conditions. Evaluates electronic circuitry
• Prepares timely reports, as may be required, on general system or equipment problems, replacement parts and equipment performance standards
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

We are seeking a dedicated and adaptable individual to join our team. This role involves addressing passenger queries, requests, and feedback from social media, as well as managing flight disruptions. The successful candidate will also serve as a subject matter expert in vendor management and coordinate with vendor to ensure smooth operations.

Responsibilities

Social Media Servicing

• Respond to customers' requests, enquiries, comments and complaints, pre and post-flight, utilising our social customer care Customer Relationship Management (CRM) platform - Salesforce
• Address and resolve issues by liaising with relevant departments for follow-up based on CSM handling guidelines
• Monitor and support daily social operations to ensure SL (case resolution & first response time) are met
• Liaise with other internal stakeholders to achieve case resolution
• Follow up and ensure closure of any customer feedback received via all social media platforms
• Support cases highlighted by Marketing and ensure closure where applicable
• Attend to cases escalated by vendor to Scoot HQ-Chat within the next working day
• Review and attend to internal department escalation pertaining to social
• Report daily social performance matrix

Disruption Handling

• Monitor of Disruption handling and represent Customer Service team for any assistance required by internal stakeholders
• Coordinate with Fulfillment team for passenger handling
• Determine service recovery options for disruption handling

Crisis & PR Support

• Be the eyes and ears of Scoot on social media platforms, alerting the corporate communication team when potential PR issues are spotted
• Support the corporate communication team in crisis and issues response on social media channels as necessary. This will include support during AOG’s, weather disruptions, etc.
• Liaise with web team and other internal stakeholders for closure of cases

Vendor Management

• Maintain and uphold Vendor’s product knowledge and competencies in delivering expected service standards set by CS
• Attend/Conduct QA Calibrations and Audits as assigned
• Be the SME POC for Vendor on product and/or customer service-related queries
• Identify knowledge gaps and/or concerns and raise timely to the appropriate channel/Supervisor

Refund Management

• Timely review and processing of refund submitted via Salesforce
• Assist customers from various channels with their refund request, if applicable

Requirements

• Ability to perform shiftwork
• Degree holder or a Diploma holder with 3-5 years' experience in a similar role
• Airline experience, prior working experience in social media, live chat, or experience in customer service is preferred

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

• Reconciling invoices and identifying discrepancies
• Creating and updating expense reports
• Prepare bank deposits
• Enter financial transactions into internal databases
• Check spreadsheets for accuracy
• Maintain digital and physical financial records
• Review and file payroll documents
• Participate in quarterly and annual audits

• Control and manage incoming and outgoing documents
• Responsible for full inventory of documentation & its easy retrieval
• Review and maintain the accuracy of records, updating where necessary to ensure they are up to date.
• Communication with relevant persons who need to submit documents
• Coordinate with project team to ensure compliance of all documentation
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.