Customer Service Executive (5 months contract)

INNOGENE KALBIOTECH PTE LTD is a Company that develops and commercialises innovative drugs and diagnostics.

INNOGENE KALBIOTECH PTE LTD is a subsidiary of PT KALBE FARMA TBK in Indonesia, today's largest publicly-listed Pharmaceutical Company in South East Asia.

PT KALBE FARMA TBK was named one of the 'Most Admired Companies' 2014 by Fortune Indonesia.

PT KALBE FARMA TBK also received an award from the Asia Money Award 2016 in Corporate Governance 2015, Indonesia.

PT KALBE FARMA TBK hosts the biennial Dr Boenjamin Setiawan Distinguished Lecture Series.

INNOGENE KALBIOTECH PTE LTD was awarded 'Asia Pacific Emerging Company of the year 2010' on Oncology by Frost & Sullivan, 'The Most Innovative Biotech' Award in the 2nd Annual Biopharma Asia Industry Awards by BioPharma Asia in 2012 and also '2012 Frost & Sullivan Asia Pacific Fastest Growing Home-Grown Company in Oncology Care' by Frost & Sullivan at the Asia Pacific Best Practices Awards in 2012.

PRIMARY OBJECTIVE

To achieve the sales objectives, eg Sales Targets and Return on Sales Investments (ROSI) and promote our Pharmaceutical products.

REPORTING TO

Reporting to the Director.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Establish and maintain relationship with Doctors and Key Opinion Leaders through scientific discussion related to the information and latest scientific updates on Company's oncology products.
• Monitor commercial stocks availability and distribution of Company's Pharmaceutical and oncology products in his/her respective coverage territories.
• Develop and maintain product and medical knowledge.
• Make call plans and execute.
• Visit Log Book and follow up the records.

KNOWLEDGE AND SKILLS

EDUCATION

Bachelor Degree in Life Sciences, ( Medical/Pharmacy/Biomedical/Biotechnology ) - ( At least 2nd class Honours)

EXPERIENCE

1 to 2 years of proven sales record in Oncology area. Similar industry working experience in Oncology products is A must.

PERSONAL ATTRIBUTES

Core Dimensions :- Building Trust, Continuous Learning, Service Focus

Selection Criteria :- Analysis, Managing Work, Self-initiative

Development Criteria :- Teamwork, Communication, Adaptability

EXTENT OF PUBLIC CONTACT

Demonstrate good communication and relationship skills to all employees within the Organisation, Doctors, Key Opinion Leaders, Pharmacists and other external customers.

WORKING CONDITIONS AND ENVIRONMENT

Able to be outstation for work and extended working hours may be necessary.

STRICTLY ONLY SINGAPOREANS NEED APPLY

INTERESTED CANDIDATES SHOULD CONSIDER THE LOCATION OF OUR OFFICE, AT BUKIT BATOK CRESCENT, BEFORE SUBMITTING THEIR CV.

Please provide all the following important informations in your CV :-

1. That you have the required Medical Sales experience in Pharmaceutical and Oncology products and is accustomed to meeting Medical Personnels at the hospitals

2. Reasons for leaving all previous and current employment

3. Last drawn and current gross basic monthly salary

4. Expected gross basic monthly salary

5. Date of availability and notice period

6. In your CV, to show evidence of successful and proven value-added selling, contract negotiations and contract compliance. Keep it to a maximum of 3 pages

7. Confirm that you have a valid Singapore Driving Class 3 Licence

Candidates who have submitted their CVs previously need not re-apply.

Candidates are advised to read and understand the job responsibilites and our requirements carefully before applying for this position.

Interested candidates must forward their CV to :-

[email protected] AND [email protected]

WHY JOIN US ?

At Innogene Kalbiotech Pte Ltd, we believe in developing our staff to the fullest potential but you must demonstrate initiative, good inter-personal and communication skills. You must also contribute teamwork, customer centric focus, an innovative spirit and personal excellence.

Job Description:

Manage reception and front desk work including but not limited to scheduling appointments, answering phone calls, etc.

Handle customer’s enquiries and concerns politely and professionally.

Provide specialised and comprehensive wellness treatment services to customers.

Provide consistent and professional wellness treatments to customers.

Ensure high level of service standards.

6 day work per week, works on weekends.

Requirement:

Positive attitude and willing to learn.

Minimum 3 to 5 year experience in TCM TuiNa.

Ability to provide professional foot wellness therapy and TCM TuiNa wellness therapy.

Carry out wellness treatment according to company procedure and service standard.

Knowledge of TCM Meridian and Wellness is preferred.

This advertisement is recruiting for the position of AV Specialist.

If successfully selected, you will be seconded to MOE secondary school located in Dunman Lane.

Contract Period: from 1 Feb 2025 to 31 Jan 2026.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 4:30pm, inclusive 1-hour lunch break.
• Fridays: 7:00am to 4:00pm, inclusive 1-hour lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays. However, if the candidate is required to work beyond the working hours during weekdays and work on Saturdays, the candidate will be compensated with off-in-lieu.

The service required are set out as follows :

Information and Communication Technology (ICT) & AV support for school events.

1. General AV Operations

• The Personnel shall set up, operate and maintain AV equipment within the school premises.
• The Personnel shall provide technical support in lighting. audio , video and stage management for events organized by the Authority or external parties.

2. Lighting

• The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illuminations and ambiance during events.

3. Audio

• The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).
• The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

4. Video

• The Personnel shall operate video equipment such as cameras, projectors, and editing tools.
• The Personnel shall perform live-streaming, event recording, and display visual elements.
• The Personnel shall ensure video quality and content align with the events’ objectives.

5. Stage Management

• The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.
• The Personnel shall coordinate transitions between event segments (e.g speeches, performances, presentations) with the Authority’s staff.

AV Support for Staff and Students

• The Personnel shall assist in setting up ICT/AV equipment for events, meetings and lessons.
• The Personnel shall provide video recording support for school events and lessons.
• The Personnel shall supervise students tasked with video recording events.
• The Personnel shall conduct AV training sessions for students and staff.

ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH(ICT)/ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and assessments.
• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following: (a) Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment. (b) Demo and Testing Coordination: The Personnel shall with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the authority’s needs. © Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

ICT & AV Resource Management

• The Personnel shall assist in managing the Authority’s ICT/AV resources.
• The Personnel shall conduct annual maintenance troubleshooting and basic repairs of ICT/AV hardware.

Media Post-Production

• Video Editing : (a) The Personnel shall compile raw footage, arrange clips and create cohesive narratives. (b) The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.
• Sound Editing and Mixing : (a) The Personnel shall edit dialogue, remove unwanted sounds and enhance audio clarity. (b) The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality. © The Personnel shall select and propose suitable music tracks for videos.

Other Tasks

• Any other duties assigned by the Authority.

The personnel shall minimally have the following qualifications, skills and experience:

• At least 1 year experience in setup and manage of professional AV system.
• At least 1 year experience in setup and manage of video system.
• At least 1 year experience in multimedia content editing.
• At least 1 year qualification in one of the fields; professional lighting system, professional audio system, video system or multimedia content editing.

Contract Period: From 1 Feb 2025 to 31 Jan 2026

Name of Authority

Tanjong Katong Girls’ School

Location Address

20 Dunman Lane, Singapore 439272

Contract Period: From 1 Feb 2025 to 31 Jan 2026.

Personnel to be deployed at the following hours:

· Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hour lunch break

· Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

The Services required are set out as follows:

(a) Information and Communications Technology (ICT) & AV support for school events

1. General AV Operations

· The Personnel shall set up, operate, and maintain AV equipment within the school premises.

· The Personnel shall provide technical support in lighting, audio, video, and stage management for events organized by the Authority or external parties.

2. Lighting

· The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illumination and ambiance during events.

3. Audio

· The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).

· The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

4. Video

· The Personnel shall operate video equipment such as cameras, projectors, and editing tools.

· The Personnel shall perform live-streaming, event recording, and display visual elements.

· The Personnel shall ensure video quality and content align with the events’ objectives.

5. Stage Management

· The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.

· The Personnel shall coordinate transitions between event segments (e.g., speeches, performances, presentations) with the Authority's staff.

(b) AV Support for Staff and Students

· The Personnel shall assist in setting up ICT/AV equipment for events, meetings, and lessons.

· The Personnel shall provide video recording support for school events and lessons.

· The Personnel shall supervise students tasked with video recording events.

· The Personnel shall conduct AV training sessions for students and staff.

(c) ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH (ICT) / ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and cost assessments.
• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following:
  • Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment
  • Demo and Testing Coordination: The Personnel shall with with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the Authority's needs.
  • Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

(d) ICT & AV Resource Management

· The Personnel shall assist in managing the Authority's ICT/AV resources.

· The Personnel shall conduct annual maintenance, troubleshooting and basic repairs of ICT/AV hardware.

(e) Media Post-Production

1. Video Editing

· The Personnel shall compile raw footage, arrange clips and create cohesive narratives.

· The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.

2. Sound Editing and Mixing

· The Personnel shall edit dialogue, remove unwanted sounds, and enhance audio clarity.

· The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality.

· The Personnel shall select and propose suitable music tracks for videos.

(f) Other Tasks

· Any other duties assigned by the Authority.

Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards

Requirements

• Prior experience working in telemarketing or sales function and/or the financial services sector preferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Comfortable with outbound calls and stakeholder interactions
• Sales-driven and possess a can-do attitude

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working Days & hours: 5 days, Mon – Fri , 10am – 7pm

Location: Pasir Panjang

Job scope:

- Provide customer service, product knowledge and recommendations to retail customers.

- Assist in inventory management and housekeeping at the retail outlets.

- Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.

- Maintain and manage the POS/Cashier

- Assist in ad-hoc job scope assigned by store manager/supervisor.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities:
- Be a team player but shine on your own!
- Stay self-motivated and focused on results.
- No experience? No problem! Just bring your willingness to learn.

Perks:
- Represent cool clients and boost their brand!
- Plan and launch creative campaign activities.
- Dive into team-building and collaborate with awesome people

Join us and let’s create something amazing together!

Contract Period: 1 Feb 2025 to 31 Jan 2026

Working hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hour lunch break
• Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays. However, if the candidate is required to work beyond the working hours during weekdays and work on Saturdays, the candidate will be compensated with off-in-lieu

Job Description:

• Information and Communications Technology (ICT) & AV support for school events
• General AV Operations: set up, operate, and maintain AV equipment within the school premises; provide technical support in lighting, audio, video, and stage management for events organized by the Authority or external parties
• Lighting: Set up, operate, and manage lighting equipment to ensure optimal illumination and ambiance during events
• Audio: set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue); ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components
• Video: operate video equipment such as cameras, projectors, and editing tools; perform live-streaming, event recording, and display visual elements; ensure video quality and content align with the events’ objectives
• Stage Management: set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating; coordinate transitions between event segments (e.g., speeches, performances, presentations) with the Authority's staff
• AV Support for Staff and Students: assist in setting up ICT/AV equipment for events, meetings, and lessons; provide video recording support for school events and lessons; supervise students tasked with video recording events; conduct AV training sessions for students and staff
• ICT/AV Planning and Procurement: collaborate with the SH (ICT) / ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and cost assessments; support the Authority in procurement processes for ICT/AV solutions and services; gather specific user requirements for AV equipment; organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the Authority's needs; liaise with selected vendors during installation and commissioning
• ICT & AV Resource Management: assist in managing the Authority's ICT/AV resources; conduct annual maintenance, troubleshooting and basic repairs of ICT/AV hardware
• Media Post-Production: Video editing - compile raw footage, arrange clips and create cohesive narratives, add titles, subtitles and on-screen graphics and animations to enhance video content; Sound Editing and Mixing - edit dialogue, remove unwanted sounds, and enhance audio clarity, add ambient sounds, sound effects, or music to enrich audio quality, select and propose suitable music tracks for videos
• Any other duties assigned by the Authority

Job Requirements:

• At least 1 year experience in setup and manage of professional AV system
• At least 1 year experience in setup and manage of video system
• At least 1 year experience in multimedia content editing
• At least 1 qualification in one of the fields; professional lightings system, professional audio system, video system or multimedia content editing

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC
2. Residential address (for job matching by location)
3. Minimum expected monthly salary
4. Relevant education/qualification certificates and testimonials
5. Years of experience in setup and manage of AV system
6. Years of experience in setup and manage of video system
7. Years of experience in multimedia content editing
8. Whether you have any professional certification/qualification in professional lightings system (if yes please list and attach the certificate/qualification)
9. Whether you have any professional certification/qualification in professional audio system (if yes please list and attach the certificate/qualification)
10. Whether you have any professional certification/qualification in video system (if yes please list and attach the certificate/qualification)
11. Whether you have any professional certification/qualification in multimedia content editing (if yes please list and attach the certificate/qualification)

Do you wish to join us as a Business Partner (Freelance Recruiter) or a Business Development Specialist?

As a freelancer you are your own boss. You get to choose your own clients, work hours, and rates.

You can work anywhere in the world as you prefer, you can set your own schedule, choose your clients, and work on projects that align with your interests and expertise. This flexibility allows for a better work-life balance and the ability to adapt to personal needs and priorities.

Please reach out to us if you are a CEI holder (For Recruiters Only) and currently not registered under any Employment Agency.

For Business Development you need not hold a CEI certs

We pay one of the best commission rates and referral fees in the industry!

All communication will be discreet, private and highly confidential.

For the personal details and sensitive information please email it to

Requirement: simple chinese and english speaking.

FENG YINGJIE
Managing Partner and Director of JIE SHUNJIA

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Whatsapp: 85986715

• Assist in the maintenance of new accounts and facilitate Fulfillment deals, starting with tasks of simple to moderate complexity based on experience level.
• Collaborate closely with the Fulfillment team to help onboard clients onto Bank's platform.
• Ensure timely and accurate tracking and updating of deal statuses.
• Proactively escalate issues and challenges when necessary to guarantee the prompt completion of deals.
• Provide support to Implementation Advisors in onboarding key clients and preparing Requests for Proposals.
• Gain in-depth knowledge of Bank's cash management solutions and services.
• Assist with migration projects, including updates to mandates and outreach to clients with expiring IDs, in coordination with the Fulfillment team.
• Take on additional tasks and projects as assigned by the manager.

Job requirements

• Proficient in Microsoft office (Word, Excel and PowerPoint)
• Knowledge of excel macros/ PowerBI/ SQL/ Tableau
• At least 2 years of banking or implementation experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

My client, MNC located in the East is seeking Temporary Accounting Specialists to support their project.

Incumbent needs to have some level of ERP system hand-on experience , understanding of accounting system flow, and full set of accounts experience. Those with Audit, system migration, implementation will be a plus.

The Accounting Management Specialist reports to the BPO Management Tower Support (Supervisor). This role involves ensuring the accuracy of monthly balance sheet reconciliations and journal entries for multiple legal entities, and supporting the roll-out of Oracle Cloud and changes to the Chart of Accounts within the Financial Ecosystem System (FCE).

Job Duties & Responsibilities:

• Support Readiness: Assist the Tower Supervisor with FCE readiness activities such as user acceptance testing, beta testing, and validation of work. Collaborate closely with the overseas team.
• Month-End Review: Perform month-end account reviews, including control account checks and correcting journal entries.
• Monitor Progress: Track the progress of monthly closing activities and review the BPO Journal Entry Dashboard for assigned entities.
• Overdue Items: Review the Overdue Items Report, follow up with BPO, and escalate overdue items as necessary.
• Finance Reviews: Conduct pre- and post-close calls with each tower lead to review monthly and quarterly finance activities.
• Support Journal Entries: Assist with journal entry and reconciliation reviews.
• Account Aging: Run reports in Blackline to review accounts for aging and value, perform research, and work with the BPO owner to resolve items. Develop action plans to address items over 60 days and $100K.
• Generate Reports: Create GL reports, perform trend analysis, and conduct variance analysis.
• Close Package: Prepare the Tower Close Package, including variance analysis with commentary, risk and issues log, and balance sheet aging.
• Monitor SLAs: Monitor BPO performance against Service Level Agreements (SLAs). Escalate discrepancies and oversee the implementation of corrective action plans (CAPs).
• Liaison Role: Act as a liaison between stakeholders and BPO to fulfill information requests and answer questions.
• Efficiency Improvements: Review post-close BPO Journal Entry activities to identify opportunities to reduce transaction volume and improve efficiency.
• Risk Identification: Work across towers to identify risks in processes and implement improvement opportunities.
• Compliance: Ensure BPO compliance with ACR record retention policies.
• Migration Support: Work with GAC BPO Management Tower Leads to understand new responsibilities from any migration of work. Update related documentation.

Requirements:

• Education: Minimum of a Diploma or Bachelor’s degree in Accounting.
• Experience: At least 5 years of relevant experience in accounting, internal audit, or public accounting in any industry.

Skills:

• Proficiency in accounting theory and principles.
• Strong attention to detail and good analytical, problem-solving skills.
• Good written, verbal, and interpersonal communication skills to work collaboratively with various stakeholders and remote teams.
• Proactive and independent team player who enjoys working in a dynamic environment.
• Proficiency in Microsoft Office applications, especially Excel.

Interested candidates, please write to [email protected] (R1100672).

This is a 6 month contract position with potential possibility of further extension or other opportunities.

Job Responsibilities

· Accurately process end-to-end payroll for all employees, including calculations, deductions, and payments.

· Handle monthly CPF contributions, income tax submissions, and other statutory requirements.

· Ensure timely and accurate payment of salaries, bonuses, and other compensation.

· Stay updated with local payroll regulations and ensure compliance with Singapore employment laws.

· Prepare and submit statutory reports, including IR8A, IR21, and other relevant filings.

· Conduct regular audits to ensure accuracy and compliance.

· Address payroll-related queries from employees promptly and professionally.

· Provide guidance and support regarding payroll policies, procedures, and statutory requirements.

· Maintain and update payroll system records accurately.

· Oversee employee insurance plans, including medical, dental, and life insurance.

· Serve as the main point of contact for employees regarding insurance and benefits-related inquiries.

· Coordinate with insurance brokers to address any issues or updates.

Job Requirements

· Diploma or Bachelor's degree in Human Resources, Business Management, or a related field.

· Minimum of 2 years of experience in payroll processing.

· Strong knowledge of Singapore employment laws, CPF regulations, and tax requirements.

· Prior experience in SAP SuccessFactors and SAP HANA would be advantageous.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Job Purpose:

• Dossier preparation & product registration submissions to HSA, leading to timely introduction of new products and responsible for supplemental filings for any changes.
• Assisting in data/information gathering & dossier compilation for product registration submission & other related licenses for SAP affiliates & distributors including progress monitoring & follow-ups.
• Provide regulatory support, update, advisory & knowledge sharing to S-Corp, 3rd party manufacturers & other manufacturers and to Sysmex affiliates & distributors in order to remain in compliance with the government regulatory requirements in Asia Pacific.

Job Responsibilities:

1. Product Registration (Local):

• Prepare & submit product registration documentation & other relevant licences’ application and ensure submissions are complete, properly formatted, and comply with applicable regulatory requirements that lead to timely approval of new product registration in Singapore
• Review and edit dossier to comply with regulatory requirements
• Notify and update Health Sciences Authority (HSA) of any change of particulars / documents related to product registration
• Ensure changes to the approved products are timely submitted to authorities as required
• Ensure and maintain product approvals and licenses, including dealers etc. where applicable
• Manage Adverse Event and Field Safety Corrective Action reporting to HSA within the stipulated timeline
• Maintain product registration record and product registration database in iConnect to ensure proper documentation and record filing
• Maintain registration information in RA modules in S4& GTS and perform regulatory assessment and clearance to order blockage related to regulatory matters.
• Maintain the knowledge and awareness of current applicable regulations and standards and industry guidance in Singapore that impact the company’s compliance
• Support business partners in new product registration, re-registration, renewal and amendment
• Support Sales, Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

2. Product Registration (Regional)

• Assisting the AP affiliates & distributors in data/information gathering from manufacturers, drafting/assisting in preparation of initial dossiers for submission
• Maintain product registration records and product registration databases to ensure proper documentation and record filing for all affiliates and business partners countries
• Maintain the knowledge and awareness of current applicable regulations and standards for all affiliates and business partner countries
• Support business partners in new product registration, renewals and amendments
• Support Sales & Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

Job Requirements:

• BSc in Medical Science or equivalent
• Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.
• Medical Device Act & other medical device related regulations in Asia Pacific countries
• Fluent in English
• Knowledge of major IVD regulations/standards, at least IVD-R, ISO13485, MDSAP
• Basic computer knowledge & application, e.g. Microsoft Office, Power PDF, etc