The Front Office Supervisor (Mission Control Supervisor) will be responsible for ensuring operational efficiency and seamless service delivery to all Front Office and F&B areas.

Main Responsibilities

• Perform check-in, check-out and room change procedures, and ensure all data are entered accurately into the systems.
• Ensuring guests requests are being followed up promptly and efficiently.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Provide guests information pertaining to the airport and other places of interests.
• Solicit and communicate guest feedback for continuous improvement.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations.
• Operate and use the robots to deliver amenities to guest rooms.
• Assist in reservation duties when required.
• Administrative duties include, but are not limited to; end of shift reports, daily operational logs and night audit runs.
• Perform tasks as assigned by the Senior Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

• Minimum of two years of hotel front office operations experience with at least one year experience in a supervisory role.
• Computer literate and good knowledge Property Management Systems.
• Ability to read and speak English fluently. Second or multiple languages are a plus.
• Able to do shifts
• Able to work on weekends, eve/public holidays as and when assigned

A. Overall Purpose Of The Job

As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications, and platforms.

B. Key Responsibilities

The scope of responsibilities includes the following:

• Serve as the first point of contact for users experiencing technical issues via different support channels (phone, email, Self-Service Portal, Tech Concierge Desk).
• Diagnose, troubleshoot, and resolve hardware, software, and network issues efficiently. ● Log incidents and requests accurately in the service management tool, categorizing and prioritizing them based on urgency and documenting with event timeline.
• Escalate unresolved issues to relevant next level support team (L2/L3)
• Ensure effective management of all incident priorities including Major Incidents, Priority 1,2,3 and 4 and service requests through various communication channels, including phone, email, and in-person interactions at the concierge desk .
• Act as an Incident Manager and drive end-to-end Major Incident and Priority 1 incident management process
• Monitor ticket, email, chat, phone queues and agent performance to ensure adherence to service level agreements (SLAs) and quality standards
• Handle user account lifecycle management (Joiner, Mover & Leaver), access provisioning in accordance with company IT security policies.
• Perform regular out of office hours on call duties as per operational needs
• Oversee DSAT feedbacks and take corrective action
• Handle account provisioning across various system platforms (Active Directory, GSuite email account, Windows, Linux etc) for staff and generic accounts such as service accounts, admin account or FTP.
• Oversee daily cessation activities and evaluate any potential issues to ensure compliance with audit requirements.
• Provide reports upon stakeholder requests to list the active users or users associated with a specific application.
• Manage and process IT service requests, assist in projects including user profiling setup, software installation, and system configuration

● Assist in DWS (Digital Workplace Services) BAU tasks and projects such as but not limited to the following:

• OS imaging, deployment, upgrade, and tracking (Windows and Mac)
• Endpoint device management
• Hardware refresh
• Maintain up-to-date knowledge base articles for common issues, troubleshooting steps, and SOPs used by the Service Desk team
• Collaborate with cross-functional teams (Product Managers, Engineering, Architects, etc.), and business stakeholders and ensure proper escalation to improve service delivery and user experience.
• Communicate effectively with end-users, keeping them informed of the status of incidents and requests.
• Monitor alerts triggered from servers, databases, or systems and inform the respective teams for necessary actions.

C. Job Profile

• Required Qualifications
• Degree/Diploma in Computer Science, Information Technology, or related field • Proven work experience in an IT support function such as a Service Desk Agent, Desktop Support Engineer, or other similar roles
• Working knowledge and experience on ITSM ticketing tools (ServiceNow, etc.) • Working knowledge and experience on computer hardware, OS, software, and applications both in Windows and Mac environments.
• Comfortable in supporting users over the phone, onsite, or remotely using remote access tools such as Teamviewer
• Possess an ITIL v3 and above Foundation certification is an advantage
• Knowledge of user access management processes and tools such as Sailpoint or OKTA is a plus.

Required Competencies

• Excellent written and verbal communication skills
• A minimum of 5 years of experience in a 24X7 service desk or technical support role
• Good interpersonal and problem-solving skills
• Able to multitask and prioritize the tasks accordingly
• Pragmatic and flexible mindset to succeed in an ever-changing and dynamic environment • Capacity to learn and adapt to new technologies fast
• Ability to proactively carry out tasks independently or with minimal supervision
• Clearly and calmly communicating with team members or stakeholders to manage expectations and coordinate efforts during high-stress situations.

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Part-Time Front Desk Assistant
Are you passionate about education and looking for a flexible, dynamic role? Joyous Learning is seeking a Part-Time Front Desk Assistant to join our warm and friendly team! This is the perfect opportunity for individuals who enjoy interacting with parents and children, love managing administrative tasks, and prefer a role that offers work-life balance.

About the Role
As the first point of contact at Joyous Learning, you’ll create a welcoming and organised environment for parents and students while supporting the smooth operation of our centre.

Key Responsibilities

Customer Service:

• Respond to enquiries via email, phone, and messaging apps.
• Provide accurate information about courses, schedules, and policies.
• Address concerns or issues professionally and promptly.

Administrative Support:

• Help teachers with administrative tasks, including preparing course materials and managing records.
• Update student attendance and communicate important updates to parents.

Student and Parent Interaction:

• Welcome and usher students to classrooms while maintaining order in the waiting area.
• Create a safe, friendly, and conducive environment for students and their families.

Centre Operations:

• Handle front desk duties, such as managing appointments and walk-in enquiries.
• Keep the reception area clean, organised, and presentable.
• Assist with ad-hoc tasks as needed to support the centre’s operations.

What We’re Looking For:

• Minimum GCE ‘O’ Level qualification or equivalent.
• Some experience in customer service or administration (education sector experience is a plus).
• Proficiency in Microsoft Office and familiarity with email and messaging apps.
• Excellent communication and interpersonal skills.
• A warm, approachable personality with a passion for working with children and families.
• Ability to multitask and stay organised.
• Flexibility: Perfect for individuals seeking a role that allows time for other pursuits. Availability on selected evenings or weekends.

Why Join Us?

• Flexible working days to suit your schedule.
• Opportunities to interact with bright and enthusiastic children, as well as supportive parents.
• Be part of a nurturing and dynamic team that values work-life balance.

How to Apply:
Send your CV and a brief cover letter to [email protected] with the subject line: Application for Part-Time Front Desk Assistant – Joyous Learning.

We look forward to welcoming you to the Joyous Learning family!

About the Role

The Deal Desk Manager will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals. As the deal desk leader for our sales team, you will be responsible for:

• Supporting the sales team in structuring and executing large/strategic deals, including bid management for enterprise deals.
• Manage our enterprise deal approval process to ensure compliance while enabling unique contracting needs and requirements
• Ensure sales motion reflects a healthy sales discovery process so that deals reflect the customer’s needs
• Understand an evolving competitive landscape to help create competitive differentiation
• Provide additional deal desk supporting to other enterprise businesses based on business need

If you’re excited by driving growth through global, cross-channel and cross-product initiatives and want to be part of a company that is helping to build a better internet, Cloudflare would love to talk to you.

What you'll do

• Collaborate with the sales team in structuring and executing large/strategic deals, liaison with all organizations involved in the agreement process (e.g., finance, legal, order management, product, services/support).
• Audit and validate data and margins on adhoc deals submitted by the sales team.
• Perform margin and pricing analysis in order to support business strategy.
• Manage international pricing matrix, partner margin deals and large deal approvals.
• Collaborate with internal teams to build, streamline and automate our deal desk processes.
• Perform monthly and ad-hoc analysis to identify opportunities to improve the business KPIs through continuous improvement
• Work with teams to develop pricing tools (e.g., TCO calculators, discounting guidelines) and integrate them into Salesforce

Examples of desirable skills, knowledge and experience

• Must be comfortable in a fast-paced sales environment
• Understand the buying process and negotiating dynamic for enterprise entities
• Experience working the deal desk/contract management team:Develop an in-depth understanding of the pricing models
  Provide support in conjunction with contracts, legal & finance teams
  Ability to analyze & recommend the best course of action for complex pricing & licensing situations.
  
• Knowledge of Cloud/SaaS services, software and solutions is highly recommended
• Expert knowledge of Microsoft Excel, SQL and prior experience with modeling and analysis
• Enjoys engaging with complex, cross-functional teams and individuals
• Experience with8+ years of experience
  5+ years of deal desk experience
  
• Possess excellent written and oral communication skills
• Proactive, creative, and results oriented individual
• Experience selling software is considered a bonus
• Preference: working knowledge of Japanese language to deal with stakeholders in Japan

Citadel’s commodities team seeks to generate alpha through directional and relative value strategies across both physical and financial commodities markets. We evaluate opportunities in natural gas, power, crude, and refined products, and agriculture, primarily in North America, Europe and Asia.

Citadel uses fundamental research, analytical methodologies, and quantitative analysis to help drive our views. We join these techniques with an intense focus on understanding each market we trade, reflected in our ability to generate supply and demand balances for each commodity or product.

Your Opportunity:

• Partner with our trading, research and data teams to develop core analytics and deliver key initiatives for a Singapore based commodities trading business

• Understand business challenges and drive technical/quantitative solutions

• Work with large data sets and build data analytics trading tools

• Integrate data and insights into models and investment processes

• Structure scalable, maintainable solutions, improving model frameworks and performance

• As a stakeholder in our advanced technology platform, drive enhancements

Your Skills and Talents:

• Outstanding academic record. BS Degree or higher in Computer Science/Engineering; or equivalent experience

• Excellent technology skills. Fluent in Python or comparable language. Experience using multiple programming languages is desirable

• Min of 3 – 7 years of Software Engineering experience

• Experience with complex, multi-site, systems architectures, strong Unix operating system knowledge and exposure to a variety of database technologies

• Exposure to commodity markets would be an advantage

• Highly motivated to work in a hands-on collaborative environment

• Commitment to excellence and strong attention to detail

• Fluent Mandarin skills

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Off days on Thursdays and Fridays
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant

5-day work week (including weekends and public holidays)

• Manage incoming calls, respond to inquiries, and relay messages as needed.
• Welcome, register, and inform relevant staff of customer arrivals.
• Escort visitors to their designated locations after check-in.
• Handle incoming mail, packages, and petty cash at the front desk.
• Organize and maintain hardcopy filing of monthly reports for the front desk.
• Coordinate with chauffeurs for customer pick-ups and drop-offs.
• Verify and summarize retail transaction settlements for accounting purposes.
• Ensure customer areas remain clean and well-organized.
• Carry out various ad hoc administrative tasks as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Responsibilities

• Greet all guest in a friendly and helpful manner, and attempt to learn and use guests' names at every opportunity.
• Register and room all arrivals according to established procedures.
• Perform check-in, check-out, and room change procedures and ensure all data are entered completely into the hotel systems.
• Assist and support Guest Services Executive to ensure that the hotel policies and procedures are adhered to.
• Maintain cashier float and ensure accurate faily report of all money received.
• Attend to guests' complaints, inquiries, and requests in a timely and courteous manner.
• Perform the audit balances and prepare all work for audit in an orderly fashion.
• Maintain exemplary department standards of behavior, appearance, and attitude.
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Perform any other tasks as assigned within reasonable means.

Requirements

• Customer oriented with a pleasant disposition
• Able to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Able to speak and write well in English
• A flair for service will be advantageous
• Minimum GCE "N"/"O" level or preferably a Diploma from School of Tourism/Hotel Management, or its equivalent professional certification
• Ability to multi-task
• Willing to work in 3 rotating shifts, including weekends and Public Holidays
• Good interpersonal and communications skills

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 1 to 3 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Expat Dental is looking for a part time front desk receiptionist (Saturdays and Mondays included). Expat Dental’s Front Desk Executive is responsible for providing a superior service experience for both our patients and our visitors. You are the first and last point of contact for all guests and, thus, create the “face” of our organization. The key competencies of this position include organizational and planning skills, superior English communication skills, information gathering and monitoring skills, problem solving skills, judgment and decision making ability, initiative, confidentiality and attention to detail.

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Main Responsibilities

• Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
• Ensuring guests requests are being followed up promptly and efficiently.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Prepare shift briefings to communicate hotel activities and operational requirements.
• Assist in providing information pertaining to places of interests and important tourist information.
• Solicit and communicate guest feedback for continuous improvement.
• Assist in reservation duties whenever required.
• Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
• Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

• Computer literate and open to new technology.
• Ability to read and speak English fluently. Second or multiple languages are a plus.
• Able to do shift work; work on weekends, eve/public holidays as and when assigned.

Job Description

• · Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction
• · Equipped with sales, customer service and skincare knowledge to educate customers on brand’s Products & Services
• · Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
• · Follow up with clients about their skin conditions and treatment progress
• · Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
• · Promote & up-sell products, services, and package to maximize sales opportunities where possible
• · Timely & accurate updates on reports
• · Support in checking and managing store product inventories and requisition
• · Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
• · Handle feedbacks
• · Maintain outlet's tidiness and cleanliness
• · All other reception and administrative duties as required including updating of staff leave & OT claims

Job Requirements:

• peaks conversational English and Mandarin, with competent writing skills
• · Well-groomed and presentable
• · Excellent organizational and multitasking skills
• · Good interpersonal skills and customer service attitude
• · Possess team spirit
• · Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
• · Training will be provided

Job Types:

• Full-time
• Permanent Salary: $2,500.00 - $2,800.00 per month + commission
• Benefits: • Monthly incentives & Staff discount

At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us.

Job responsibilities

• Acquire a strong working knowledge of the organisation’s programmes, services and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Engage interest in potential customers and provide them with clear explanations on the offered programs to boost lead creation.
• Support cross selling activities to existing customers.
• Develop professional rapport with customers and build brand loyalty.
• Ensure that queue management is being practiced at the front desk.
• Assist with crowd management during the peak periods.
• To work closely with the Deputy Front Desk Leads and provide regular feedback and insights in achieving greater customer intimacy.
• Attend to customers’ feedback and challenges in a professional manner in a timely fashion.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate

• Possesses at least a Diploma.
• Required to work shift hours and on weekends (3 weekdays and 2 weekends).
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.

Expect the best for the best

• An attractive remuneration package
• Attractive staff benefits and perks
• Company-wide welfare and employee engagement initiatives

Start your journey with us today at www.thelearninglab.com.sg/joinus/. Shortlisted candidates will be contacted within 2 weeks from the date of application.

Job Summary

This position serves as Hotel Desk Clerk working independently at the Front Desk in Navy Gateway Inns & Suites which covers a 24 hours, 365 days operation. Incumbent performs various clerical work involved in receiving, registering and assisting guests, assigning rooms, receiving reservations, collecting charges, maintaining related records, etc. using Property Management System (EPITOME) and One-Net PC.

Duties and Responsibilities

• Checks in personnel desiring billeting; receives and checks orders/authorization and ID cards, determines categories of the personnel and the applicable type of billeting service charge to be assessed and explains the entitlement, prepares registration sheets, assigns rooms and issues room keys, base map, and free Wi-Fi information. Checks out personnel: receives and checks room keys, computes and collects service charges (cash payment, VISA/MASTER/AMEX credit card payment and direct billing), and issues official receipts.

• Receives and accepts reservation requests from transient and deployment personnel in accordance with pertinent instructions. Makes room assignments for reservations made by Central Reservation System, Website and DTS. When NGIS room is not available, issues Certification of Non Availability (CNA) control number and books off-base accommodations after necessary arrangement with requesters. Confirms and provides certificate of non-availability letters for record. Reports reservation and availability status for supervisors. Takes inventory of all keys during every shift.

• Receives all incoming telephone calls, messages, or visitors and transmits to residents without delay. Receives and disseminates information on disasters, typhoon reports, etc. to appropriate officials. Coordinates with non English speaking staff in response to customer requests and/or complaints.

• Communicates with the contracted housekeepers to share room status information. Works maintenance issues such as door lock programing, cable TV setting, etc. after normal working hours. Creates trouble call requests for maintenance if issue cannot be resolved.

• Provides convenience services such as money changing, answering varied inquiries, providing local area information, etc. Maintains a clean Front Desk Lobby and Café Lounge. After normal working hours, performs daily Quality Assurance (QA) room inspections.

• Computes and collects service charges from transient residents biweekly and from deployed residents monthly. Prepares official receipts, and forwards them to their POCs when required. Maintains registration sheets and other operating records. Performs monthly inventory of Front Desk amenities and reports to Supply Inventory Clerk.

- Performs other related or incidental duties as assigned.

Conditions of Employment

• Willing to work night shift when required

• Satisfactorily complete all background checks to include Local Agency Check (LAC).

• This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.

• This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.

• The staff member may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.

• The incumbent is required to obtain Navy Lodging Program (NLP) front desk certification within 6 months of employment, as well as, any other requirements outlined in the Lodging Career Path Guide.

QUALIFICATIONS REQUIRED

• Must be skilled in the use of a personal computer and various software programs.

• Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing in English.

• Ability to handle, control, and account for large amounts of cash.

• Preferred 6 months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations.

• General experience of 6 months – progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled and High School Diploma or equivalent.

Education

• Full GCE 'O' Level Certificate.

Benefits

• Eligible to earn annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month annual wage supplement.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.

Job Description:

• Greet members & guests professionally and courteously
• Schedule appointments and manage the calendar
• Check in all members and guests for appointments
• Assist members with rental or demo clubs
• Charge accurately through Point-of-Sale (POS) system
• Maintain a clean and organized reception area
• Liaise with Food & Beverage Team to ensure the needs of members & guests are met
• Prepare end of day POS register
• Assist in quarterly stock count

Job Requirements:

• Computer literacy & proficiency in using POS systemm will be advantageous
• Preferred background in service industry, hospitality, or retail sectors
• Friendly, approachable, and customer-oriented with a professional appearance
• Good organizational skills with attention to detail
• Willing to work on rotational shifts and weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Jordan Fung Si Jong

EA Personnel Reg No: R23112945

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

诚聘前台收银员 Front Desk Receptionist

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all Pass Holders to apply

工作地点: 新加坡 - 多个地点

全岛 6 間分店 , 地铁站附近

6 outlets islandwide; Multiple locations, Near MRT stations

了解更多信息，请电/ Whatsapp我们：+65 97499906

This advertisement is recruiting for the position of Part Time (Morning) Front Desk Admin Assistant.

If successfully selected, you will be seconded to MOE secondary school located in Upper Bukit Timah.

Contract Period: from 17 March 2025 to 16 March 2026

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30am (No lunch break included).
• Service not required on Saturdays, Sundays and gazetted public holidays.

The service required are set out as follows :

Running of errands

• Conveying messages to the parents and staff in the school.

Data entry

• Recording late coming of students.
• Recording loan of uniforms to students

Updating of daily staff absence data

• Record the daily student report sick data in the log books

Sorting and storing of files

• Sort out and keep the daily files at the office counter
• Any ad hoc duties tasked by the school leaders

The personnel shall minimally have the following qualifications, skills and experience:

• Preferably GCE ‘O’ Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist
• Having prior general administration experience working in a school environment would be an advantage
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

Position title : Clinic Assistant

Location: Rotation among 3 clinics

Working Days: 5.5 days

Working hours : 8:30am - 5:30pm , 8:30am - 1:30pm

Salary : $2,300 - $2,800 [ Depends on experience ]

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Scope

Provision of basic healthcare duties
Provide assistance to the doctors
Perform basic triage, assist in minor procedures
Maintain inventory and perform quarterly stock take
Any other duties

Requirement
N/O level graduate
At least 1 year of working experience in surgical clinic.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

Name of School: Assumption English School

Location Address: 622 Upper Bukit Timah Road S678117

Contract Period: From 17 March 2025 to 16 March 2026 period .

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30pm (no lunch break included)
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Work:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

1. Recording late coming of students.
2. Recording loan of uniforms to students

Updating of daily staff absence data

1. Record the daily student report sick data in the log books

Receiving and registering documents

1. Receive and register documents in the front office.

Sorting and storing of files

1. Sort out and keep the daily files at the office counter.
2. Any adhoc duties tasked by the school leaders

The Personnel should preferably have the following qualifications, skills and experience:

• Preferably GCE 'O' Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist.
• Having prior general administration experience working in a school environment would be an advantage.
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

Renowned hotels are looking for Guest Relations/ Front Desk/ Serviced Apartment check in personnels

Locations: Sentosa/ Orchard

Job Description:

1. Welcome and assist guests with check-in/check-out procedures.
2. Handle guest inquiries, requests, and complaints professionally.
3. Manage reservations and update booking systems.
4. Process payments and provide billing support.
5. Provide information on hotel facilities and local attractions.
6. Ensure the front desk area is clean and organized.
7. Coordinate with housekeeping and maintenance for guest needs.
8. Maintain accurate guest records and logs.
9. Adhere to security and safety protocols.
10. Work flexible shifts, including weekends and holidays.

Requirement:

• min. Diploma or relavant Degree
• able to work in Team

Interested email your resume