DCS Card Centre is an innovative and forward-looking payments fintech that provides value-added card services with the most advanced technology to our customers and partners.

We offer attractive remuneration packages and reward schemes, and invite the talents to join our big family.

We believe in empowering our people with opportunities to grow and take charge of their career paths.

Job Responsibilities

• Reception of guests by greeting, welcoming, assisting, and hosting them appropriately. Including the arrangement of refreshments where appropriate.
• Coordinate and manage the booking of the meeting rooms.
• Oversee office, meeting rooms, pantry, storeroom housekeeping, maintenance, and cleanliness. Including the replenishment of all the necessary materials.
• Handle all telephone inquiries promptly and professionally by ensuring the messages are passed on to the staff members on a timely basis.
• Manage incoming and outgoing mail and parcel processes (local and overseas couriers). Including the recording of the expenses chargeable to the clients.
• Manage office administration including but not limited to procurement of office and pantry supplies, etc.
• Collect letters and distribute to the respective staff
• Provide support and/or coordination for company events and projects.
• Any other ad-hoc duties assigned by the superior/management.

Job Requirement

• Minimum GCE ‘O’, Diploma Level or equivalent with at least 2-3 years of relevant experience is preferred.
• Resourceful and proficient with Microsoft Office.
• Strong team player and able to work independently with minimum supervision.
• Maintains a high level of professionalism and confidentiality.
• Detail-oriented, self-driven, highly motivated individual with a positive attitude.
• Good communication and interpersonal skills.
• Good at using Microsoft Office

M Spa is an established high end salon located in Tanglin Mall, providing beauty grooming services for more than 20 years.

We seek impeccable joyful member to join our team, in continuing our legacy in service excellency.

Duties and Responsibilities Front Clerk Personnel

Portray professional salon image and warmly welcome guest upon arrival.

Upkeeping of salon sanitation and tidiness.

Processing transactions such as digital appointment booking, sales receipt generation, inventory management etc

Job Requirements

Communication skill and positive initiative.

Able to read and write simple English.

Knowledge of simple computer skill.

Can do attitude. Willingness to try and experiment with new ideas.

Teachable and willing to take constructive feedback

Thrive for excellency and collaborative.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Our client is one of Singapore's premier country clubs, renowned for its world-class golf courses, luxurious facilities, and exceptional service. They are looking for a Front Desk/ Receptionist to join their team now!

Job Details:

• Salary: $1800 - $2200 (depends on experiences)
• Working Days: 5.5 days work week
• Working Location: Tanah Merah (Transport provided at Tampines and Bedok)

Job Responsibilities:

• Oversee the golf booking system, including queue management and balloting.
• Handle the golf bookings for members, including cancellations and no-shows.
• Assist with the planning and execution of golf events and tournaments.
• Register members' guests and collect applicable fees.
• Handle phone inquiries and provide prompt assistance.
• Set up registration for club and private golf events.
• Prepare daily billing and complete day-end reconciliations for members, guests, buggies, advance bookings, and fines
• Assist in preparing golf rounds and statistical reports.
• Prepare tee time sheets for outside service staff, such as bag drop and starters/marshals.
• Address feedback from visitors or members, escalating to the supervisor when necessary.
• Ad-hoc duties as assigned

Job Requirements:

• With relevant working experiences is an added advantages

Qualified or interested candidates, please submit your updated resume by using the Apply Now Button.

We regret to inform that only shortlisted candidates would be notified.

Corestaff Pte Ltd (18C9027)

Ngu Hui Ling (R1217701)

Part-Time Front Desk Assistant
Are you passionate about education and looking for a flexible, dynamic role? Joyous Learning is seeking a Part-Time Front Desk Assistant to join our warm and friendly team! This is the perfect opportunity for individuals who enjoy interacting with parents and children, love managing administrative tasks, and prefer a role that offers work-life balance.

About the Role
As the first point of contact at Joyous Learning, you’ll create a welcoming and organised environment for parents and students while supporting the smooth operation of our centre.

Key Responsibilities

Customer Service:

• Respond to enquiries via email, phone, and messaging apps.
• Provide accurate information about courses, schedules, and policies.
• Address concerns or issues professionally and promptly.

Administrative Support:

• Help teachers with administrative tasks, including preparing course materials and managing records.
• Update student attendance and communicate important updates to parents.

Student and Parent Interaction:

• Welcome and usher students to classrooms while maintaining order in the waiting area.
• Create a safe, friendly, and conducive environment for students and their families.

Centre Operations:

• Handle front desk duties, such as managing appointments and walk-in enquiries.
• Keep the reception area clean, organised, and presentable.
• Assist with ad-hoc tasks as needed to support the centre’s operations.

What We’re Looking For:

• Minimum GCE ‘O’ Level qualification or equivalent.
• Some experience in customer service or administration (education sector experience is a plus).
• Proficiency in Microsoft Office and familiarity with email and messaging apps.
• Excellent communication and interpersonal skills.
• A warm, approachable personality with a passion for working with children and families.
• Ability to multitask and stay organised.
• Flexibility: Perfect for individuals seeking a role that allows time for other pursuits. Availability on selected evenings or weekends.

Why Join Us?

• Flexible working days to suit your schedule.
• Opportunities to interact with bright and enthusiastic children, as well as supportive parents.
• Be part of a nurturing and dynamic team that values work-life balance.

How to Apply:
Send your CV and a brief cover letter to [email protected] with the subject line: Application for Part-Time Front Desk Assistant – Joyous Learning.

We look forward to welcoming you to the Joyous Learning family!

Job Description & Requirements

• Draw up client bookings for tables and ensure that tables are set before clients’ arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
• Able to work on weekend, public holiday and night shift

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

• Leads the IS Service Desk team to provide the following services to the Firm:
• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflows are executed when required
• Analyse recurring issues to recommend and implement long term solutions. Identify opportunities to improve, optimize and automate current workflows and services
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Degree in Information Technology or its equivalent
• At least 10 years of relevant working experience in the IT industry with strong customer focused support mindset and experience in leading a team
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

We regret to inform that only shortlisted candidates will be notified.

Job Description

Handle customer appointments, calls and register new customers

Process transactions on the checked out computer system

Provide customers with high-quality customer service and treatment suggestions

Establish relationships with existing and new customers to maximize sales opportunities

Handle customer questions and feedback

Provide professional consultation and customer needs assessment

Follow up inquiries about customers' treatment methods and purchased products

Job Requirements

Experienced in reception service

On-job training provided

Good communication skills and willing to learn

Basic computer knowledge and skills

*Full-time position, students currently in the related course are welcomed.

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

• Location - Central, near Bugis MRT
• 5 days a week, 8.30am to 6.30pm
• Basic $2,800 - $3,300

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW .Only shortlisted applicants will be notified.

5-day work week (including weekends and public holidays)

• Manage incoming calls, respond to inquiries, and relay messages as needed.
• Welcome, register, and inform relevant staff of customer arrivals.
• Escort visitors to their designated locations after check-in.
• Handle incoming mail, packages, and petty cash at the front desk.
• Organize and maintain hardcopy filing of monthly reports for the front desk.
• Coordinate with chauffeurs for customer pick-ups and drop-offs.
• Verify and summarize retail transaction settlements for accounting purposes.
• Ensure customer areas remain clean and well-organized.
• Carry out various ad hoc administrative tasks as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• Excellent communication skills

• Interpersonal skills, active listening

• 1 year previous Service desk or equivalent experience

• Attend to Phone, Email and any other online queries where applicable

• Excellent organisational skills

• Managing incidents including business expectations and communication

• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office

• ITIL Knowledge will be a plus

• Comply to process and procedures

• Administrative tasks

Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent

• Minimum 1 year of relevant working and technical IT experience

• Pleasant disposition and good social etiquette with good spoken and written English

• Good telephony and problem solving / troubleshooting skills

• Good customer service attitude

• Process Driven

• Able to liaise with Customer for daily operations

We are looking for a Front of House to manage the front desks in our studio. This is a full time role.

You will be the first point of contact for the company, offering administrative support across the organisation. You should be able to deal with issues in a timely and effective manner, while streamlining office operations.

Multitasking and stress management skills are essential for this position.

Responsibilities:

1. Attending and following up with walk-ins, email, message and phone enquiries
2. Liaising with clients and Instructors with scheduling of appointments
3. Collecting Payments
4. Basic Housekeeping
5. Administrative Duties

Who we are looking for:

We are looking for a people person who is able to multitask and problem solve. You must be able to commit to working 1 weekend a week.

Benefits:

• Pilates membership

• Hospitalisation, outpatient and dental care

• Competitive wage structure

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The Front Office Supervisor (Mission Control Supervisor) will be responsible for ensuring operational efficiency and seamless service delivery to all Front Office and F&B areas.

Main Responsibilities

• Perform check-in, check-out and room change procedures, and ensure all data are entered accurately into the systems.
• Ensuring guests requests are being followed up promptly and efficiently.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Provide guests information pertaining to the airport and other places of interests.
• Solicit and communicate guest feedback for continuous improvement.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations.
• Operate and use the robots to deliver amenities to guest rooms.
• Assist in reservation duties when required.
• Administrative duties include, but are not limited to; end of shift reports, daily operational logs and night audit runs.
• Perform tasks as assigned by the Senior Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

• Minimum of two years of hotel front office operations experience with at least one year experience in a supervisory role.
• Computer literate and good knowledge Property Management Systems.
• Ability to read and speak English fluently. Second or multiple languages are a plus.
• Able to do shifts
• Able to work on weekends, eve/public holidays as and when assigned

Job Summary

This position serves as Hotel Desk Clerk working independently at the Front Desk in Navy Gateway Inns & Suites which covers a 24 hours, 365 days operation. Incumbent performs various clerical work involved in receiving, registering and assisting guests, assigning rooms, receiving reservations, collecting charges, maintaining related records, etc. using Property Management System (EPITOME) and One-Net PC.

Duties and Responsibilities

• Checks in personnel desiring billeting; receives and checks orders/authorization and ID cards, determines categories of the personnel and the applicable type of billeting service charge to be assessed and explains the entitlement, prepares registration sheets, assigns rooms and issues room keys, base map, and free Wi-Fi information. Checks out personnel: receives and checks room keys, computes and collects service charges (cash payment, VISA/MASTER/AMEX credit card payment and direct billing), and issues official receipts.

• Receives and accepts reservation requests from transient and deployment personnel in accordance with pertinent instructions. Makes room assignments for reservations made by Central Reservation System, Website and DTS. When NGIS room is not available, issues Certification of Non Availability (CNA) control number and books off-base accommodations after necessary arrangement with requesters. Confirms and provides certificate of non-availability letters for record. Reports reservation and availability status for supervisors. Takes inventory of all keys during every shift.

• Receives all incoming telephone calls, messages, or visitors and transmits to residents without delay. Receives and disseminates information on disasters, typhoon reports, etc. to appropriate officials. Coordinates with non English speaking staff in response to customer requests and/or complaints.

• Communicates with the contracted housekeepers to share room status information. Works maintenance issues such as door lock programing, cable TV setting, etc. after normal working hours. Creates trouble call requests for maintenance if issue cannot be resolved.

• Provides convenience services such as money changing, answering varied inquiries, providing local area information, etc. Maintains a clean Front Desk Lobby and Café Lounge. After normal working hours, performs daily Quality Assurance (QA) room inspections.

• Computes and collects service charges from transient residents biweekly and from deployed residents monthly. Prepares official receipts, and forwards them to their POCs when required. Maintains registration sheets and other operating records. Performs monthly inventory of Front Desk amenities and reports to Supply Inventory Clerk.

- Performs other related or incidental duties as assigned.

Conditions of Employment

• Willing to work night shift when required

• Satisfactorily complete all background checks to include Local Agency Check (LAC).

• This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.

• This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.

• The staff member may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.

• The incumbent is required to obtain Navy Lodging Program (NLP) front desk certification within 6 months of employment, as well as, any other requirements outlined in the Lodging Career Path Guide.

QUALIFICATIONS REQUIRED

• Must be skilled in the use of a personal computer and various software programs.

• Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing in English.

• Ability to handle, control, and account for large amounts of cash.

• Preferred 6 months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations.

• General experience of 6 months – progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled and High School Diploma or equivalent.

Education

• Full GCE 'O' Level Certificate.

Benefits

• Eligible to earn annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month annual wage supplement.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Description:

• Greet members & guests professionally and courteously
• Schedule appointments and manage the calendar
• Check in all members and guests for appointments
• Assist members with rental or demo clubs
• Charge accurately through Point-of-Sale (POS) system
• Maintain a clean and organized reception area
• Liaise with Food & Beverage Team to ensure the needs of members & guests are met
• Prepare end of day POS register
• Assist in quarterly stock count

Job Requirements:

• Computer literacy & proficiency in using POS systemm will be advantageous
• Preferred background in service industry, hospitality, or retail sectors
• Friendly, approachable, and customer-oriented with a professional appearance
• Good organizational skills with attention to detail
• Willing to work on rotational shifts and weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Jordan Fung Si Jong

EA Personnel Reg No: R23112945

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

This advertisement is recruiting for the position of Part Time (Morning) Front Desk Admin Assistant.

If successfully selected, you will be seconded to MOE secondary school located in Upper Bukit Timah.

Contract Period: from 17 March 2025 to 16 March 2026

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30am (No lunch break included).
• Service not required on Saturdays, Sundays and gazetted public holidays.

The service required are set out as follows :

Running of errands

• Conveying messages to the parents and staff in the school.

Data entry

• Recording late coming of students.
• Recording loan of uniforms to students

Updating of daily staff absence data

• Record the daily student report sick data in the log books

Sorting and storing of files

• Sort out and keep the daily files at the office counter
• Any ad hoc duties tasked by the school leaders

The personnel shall minimally have the following qualifications, skills and experience:

• Preferably GCE ‘O’ Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist
• Having prior general administration experience working in a school environment would be an advantage
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

Name of School: Assumption English School

Location Address: 622 Upper Bukit Timah Road S678117

Contract Period: From 17 March 2025 to 16 March 2026 period .

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30pm (no lunch break included)
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Work:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

1. Recording late coming of students.
2. Recording loan of uniforms to students

Updating of daily staff absence data

1. Record the daily student report sick data in the log books

Receiving and registering documents

1. Receive and register documents in the front office.

Sorting and storing of files

1. Sort out and keep the daily files at the office counter.
2. Any adhoc duties tasked by the school leaders

The Personnel should preferably have the following qualifications, skills and experience:

• Preferably GCE 'O' Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist.
• Having prior general administration experience working in a school environment would be an advantage.
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Paya Lebar MRT

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

• Customer Service cum Receptionist
• (1 year contract - renewable)
• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

High End Automobile Industy is looking for customer service cum receptionist in their front desk and able to work 5.5 days alternate Saturday (Sunday Off) per week.

Job Scopes:

1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback / complaints / inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279