Roles & Responsibilities

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Our client is a global leader in trading, financing, and logistics of a wide range of commodities, with a strong focus on metals, energy, and agricultural products.

Key Responsibilities:

• Lead regional HR functions, including managing offices and subsidiaries across Southeast Asia, Africa, or South America.
• Oversee talent acquisition, recruitment, and retention strategies to attract top talent.
• Develop and implement HR strategies aligned with business goals and global HR vision.
• Design and manage performance management systems to promote employee development.
• Foster a positive workplace culture and ensure compliance with local labor laws.
• Manage compensation and benefits programs, benchmarking against industry standards.
• Streamline HR operations, leverage analytics, and ensure accurate reporting.

Key Requirements:

• Bachelor’s degree or higher in HR, Business Administration, or related field.
• Minimum 10 years of HR experience, specifically within the commodities industry, with a strong network in metals.
• Proven track record in establishing regional operations and managing HR functions in Southeast Asia, Africa, or South America.
• Deep knowledge of local labor laws and experience in employee relations.
• Strong strategic leadership and communication skills.
• Willingness to travel internationally.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW. For more information, please visit www.ambition.com.sg.
Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

• Industry/ Organization Type: Engineering (ACMV/HVAC)
• Position Title: Account Manager / Sales Account Manager
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Develop and maintain strong relationships with clients in the plumbing industry.
• Identify and pursue new sales opportunities in the industry.
• Understand client's needs and offer tailored solutions to meet their requirements.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Negotiate contracts, pricing, and terms to close sales deals.
• Provide technical support and product information to clients.
• Collaborate with internal teams to ensure client satisfaction and successful project execution.
• Monitor market trends and competitor activities to identify new opportunities.
• Achieve and exceed sales targets and objectives set by management.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s degree in Engineering in any discipline.
• Has 1 to 3 years of technical sales experience.
• Prior working experience in the ACMV/HVAC industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67180 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Machinery)
• Position Title: Assistant Manager (Sales) / Assistant Sales Manager
• Working Location: Clementi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM – 5.30 PM, Saturday 8.30 AM – 12.30 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Bonus + Commission
• Duration: Permanent Role

Key Responsibilities

• Market company’s entire product range and prospects for customers across assigned territories.
• Manage the entire customer sales cycle, including pre-sales, post-sales, etc.
• Respond to the functional and technical aspects of customers' requests for quotations, enquiries, and orders.
• Responsible for representing products to customers and at field events such as conferences, seminars, exhibitions, or trade shows.
• Develop sales tactics, set sales targets, and proceed to meet targets set for designated areas.
• Coordinate with other departments to organize work processes.
• Perform timely management reports.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business, Marketing, Engineering, or relevant discipline.
• Minimum 2 years of sales experience in a similar industry.
• Knowledge in Machinery & Generators (Standby Generator/Parallel Generator) would be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67182 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT/Telecommunications
• Position Title: Sales Account Manager
• Working Location: Macpherson
• Working Hours: 5 working days (Mon to Fri 8.30AM – 5.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.
• Engage in regular communication with clients to anticipate future needs and identify new opportunities.
• Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.
• Collaborate with internal technical teams to resolve client issues and optimize product performance.
• Develop and implement strategic account plans to drive long-term business growth.
• Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.
• Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Business Administration or equivalent
• Has 1 year of experience with fibre optics or relevant products in the industry
• Prior experience with Structured Cabling/ELV is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71055 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Job Description & Requirements

We are seeking a Clinic Operations Manager who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as a Clinic Operations Manager. We are looking for someone available for immediate employment.

Key Responsibilities:

• Strategic Planning and Implementation
• Process Improvement
• Resource Management
• Quality Assurance
• Team Leadership and Development
• Financial Management
• Clinic Operations Management
• Supply Chain Management
• Performance Monitoring
• Compliance and Risk Management
• Customer Service Management
• Communication and Reporting
• Social Media Engagement
• Project Management

Qualifications:

• communicate effectively with English, Mandarin and Bahasa speaking clients
• Basic computer skills.
• Experience in handling complete clinic operations
• Experience in the clinical domain is a plus.
• Previous experience as a clinic operations manager is a must.
• Willingness to learn and undergo training.
• Strong interpersonal and communication skills.
• Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Clinic Operations or are willing to learn, we encourage you to apply. Immediate employment is available

PIF Capital

Who we are

PIF Capital is a One-stop Capital Resource Platform to Fast-Track Growth Development for SMEs. Our vision is to build A+ Companies & Capital Entrepreneurs, to grow and corporatise SMEs to maximise their business valuation.

Key Responsibilities for the role of Events Manager

Event Planning and Execution:

Develop and manage a comprehensive events calendar to align with PIF Capital’s strategic objectives.

Plan and execute engaging capital entrepreneurship events, ensuring seamless logistics and high-quality experiences.

Collaborate with internal teams and external vendors to coordinate event details including venue selection, catering, branding, and technology needs.

Attention to detail, to ensure that every attendees have a high level of satisfaction

Marketing and Promotion:

Create and implement effective marketing strategies to promote events, enhance visibility, and attract target audiences.

Utilize online platforms, social media, email marketing, OOH advertising, partnerships and other channels to maximize event attendance.

Develop compelling marketing materials, including brochures, event invitations, and online content.

Lead Generation and Relationship Building:

Drive lead generation through event participation, ensuring a pipeline of qualified prospects.

Build and nurture relationships with business owners and shareholders, offering tailored solutions to meet their needs.

Identify opportunities for cross-selling and up-selling PIF Capital’s services during events.

Performance Analysis and Reporting:

Analyze event performance metrics and attendee feedback to measure success and identify areas for improvement.

Prepare and present post-event reports, highlighting key achievements and recommendations for future events.

Budget Management:

Develop and manage budgets for each event, ensuring financial objectives are met and resources are utilized efficiently.

Qualifications:

Diploma/degree in Marketing, Business, Communications, or a related field.

Proven experience in event management and marketing, preferably in the education or consulting industry.

Strong understanding of capital entrepreneurship and the needs of SME business owners preferred

Excellent communication, interpersonal, and organizational skills.

Ability to manage multiple projects simultaneously and work well under pressure.

Proficiency in digital marketing tools and platforms.

Creative thinker with a proactive and solution-focused approach.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Group Finance) / Assistant Finance Manager
• Working Location: Jurong East
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Manage financial oversight and directly prepare quarterly, semi-annual, and yearly financial reports.
• Address tax-related inquiries, including corporate income, property, and withholding taxes, and understand tax agreement applications in local and international contexts.
• Communicate with tax authorities in Singapore, Malaysia, and Indonesia regarding relevant tax matters.
• Ensure compliance with FATCA, OFAC, and global tax reporting requirements (CBCR).
• Update and draft internal control protocols.
• Process and approve banking transactions, respond to bank inquiries and negotiate contracts.
• Carry out financial consolidation tasks for joint ventures, associates, and related parties.
• Oversee the management of a large volume of fixed assets and deferred taxes.
• Prepare detailed financial statements and assist with audit-related documentation.
• Handle obligations related to the Economic Development Board (EDB) and Singapore statistical reporting (SingStat).
• Manage both internal and external audits.
• Oversee the processing and approval of daily financial transactions.
• Apply in-depth knowledge of International Financial Reporting Standards (IFRS), Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA).

APPLY NOW!!!

• Bachelor's Degree in accounting or finance or a similar qualification.
• Minimum 3 years of experience in a supervisory role within the finance sector.
• Experience with SAP is beneficial.
• Able to travel overseas when required.
• Current CA/CPA membership or equivalent would be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66133 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Developing strategies to improve sales.
• Handling customer complaints.
• Assisting with the recruitment of sales staff.
• Delegating tasks to the sales staff in the absence of the sales manager.
• Achieving sales targets and executing sales plans.
• Building relationships with old and existing customers.
• Monitoring the performance of the sales staff.

Reporting Structure

Reports to Deputy Director, Strategic Planning.


Key Responsibilities

• To participate in the development and implementation of SAL’s strategic plans, including monitoring the execution of action plans, tracking and reporting of corporate KPIs.
• To engage and communicate KPIs and targets to relevant stakeholders to ensure alignment across the organisation to achieve the desired goals and outcomes.
• To conceptualise, organise and manage appropriate strategic planning activities for SAL senior leadership, including management planning retreats, annual strategic reviews, etc.
• To assist in data visualization / analytical cross-divisional projects and development of analytics literacy program including research, creating material for workshop and providing administrative support.
• To design, analyse and interpret data set / results related to various types of studies with calculations and formulas to ensure accuracy and support corporate decision-making.
• To manage the Strategic Planning Department’s budget.
• To provide secretariat support and follow-through for key project meetings (such as SAL’s strategic project committees, special work groups, etc.).
• To perform any other functions and special projects as assigned.

Skills & Qualifications

• Bachelor’s Business/Economic/IT related degree with at least 5 - 7 years’ relevant working experience. Those with experience in strategic/ corporate planning, statistics and data analytics are welcome to apply.
• Familiarity with the legal industry and the use of data analytical & statistical analysis software will be an added advantage.
• Strong planning, critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e., written and spoken).
• Able to work under pressure and to meet tight timelines.
• Able to multi-task and work well independently or in a team.

Please include your expected salary and last drawn salary in your application. The level of offer and appointment designation will commensurate with the applicant’s relevant experience and track records. The successful candidate will be offered a 2-year contract in the first instance.

Job Description

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.
• At least 7 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage: Cloud related solutions
• Infrastructure / Network related solutions
• Endpoint / Workplace Technology related solutions
• Active Directory / Identity Management related solutions.

EA Number: 11C4879

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Manage development and management of applications development lifecycle
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Business, Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 2 - 3 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure

Job Description

• Monitor Contractors' safety performance and participate actively in site safety management in highlighting to the relevant parties on immediate actions to be taken
• Follow up on all safety matters related to Design for Safety (DfS), WSH etc
• Conduct safety inspections including taking photos of unsafe acts and conditions and bringing to main contractor's attention
• Issue and closely follow up on field observation notices including safety non-conformances notices and respond to site incident(s) in ensuring contractors' carry out emergency response as required
• Conduct roving safety inspections, emergency & incident response and facts finding
• Provide daily safety inspection report to OIC
• lead and conduct monthly safety inspection of the Site and submit the report to Superintending Officer
• Organize and participate in regular Safety Site Walk and Inspection with client and stakeholders
• Submit monthly reports on safety indicators & trending analysis on monthly safety performance
• Report any accident/incident/near miss on site to the OIC and provide all necessary detailed information
• Conduct Inspections for precast elements

Requirements

• Certificate in Workplace Safety and Health Management in Construction Industry Course (bizSAFE Level 2) or equivalent
• Registered as Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years
• Be conversant with Statutory codes and requirements for safety and health
• Min 5 years of WSH Experience in deep excavation works , preferably 3 years with developer/main contractor
• Min 3 Years of experience in managing a team of site safety personnel
• Certificate in DfS appreciation Course and lifting operations course

As a Senior Social Media Manager, you will manage agency client accounts, offering strategic leadership, innovation, and oversight. You will play a key role in shaping and executing social media strategies across multiple platforms (META, TikTok, YouTube), optimizing ad buys, and driving client success. You will lead campaign planning, collaborate with the team, and report on performance, ensuring the agency delivers top-tier results for clients. You will also mentor junior team members and help refine internal processes to improve efficiency and results.

Key Responsibilities

• Strategic Account Management: Lead agency client accounts, providing strategic direction, creative input, and consistent client support. Ensure each client receives tailored, high-impact social media strategies.
• Ad Buys & Campaign Optimization: Take ownership of ad campaigns across META, TikTok, and YouTube, including budgeting, execution, and optimization to achieve key performance indicators and meet client goals.
• Campaign Planning & Leadership: Lead the end-to-end process of social media campaigns, from planning to execution. Collaborate closely with clients and internal teams to ensure campaigns are aligned with objectives, targeting the right audience, and delivering results.
• Mentorship & Team Collaboration: Provide mentorship and guidance to junior social media team members, helping to elevate their skills and performance. Collaborate with the creative and content teams to ensure campaign execution is seamless and on-brand.
• Client Relations & Strategy Development: Serve as the main point of contact for clients, building strong, long-term relationships. Regularly communicate campaign progress, provide strategic insights, and proactively address client needs and concerns.
• Performance Reporting & Analytics: Prepare detailed reports on campaign performance, using data insights to drive optimizations and inform future strategies. Provide actionable recommendations based on data and performance metrics.
• Innovation & Thought Leadership: Stay ahead of social media trends, continuously improving our agency’s strategies and creative output. Recommend new tools, technologies, and tactics to enhance our social media services.
• Deadline & Time Management: Lead the team in managing tight deadlines, ensuring quality work is delivered on time and in line with client expectations.

Required Qualifications & Skills

• 6+ years of experience in social media management, with at least 2 years in a senior or lead role, ideally from an agency background.
• Proven expertise in managing ad buys across META, TikTok, and YouTube with a strong understanding of ad optimization, budget management, and performance analysis.
• Deep knowledge of FMCG and retail products, with the ability to tailor social media strategies for these industries.
• Strong experience in writing compelling and relevant social media captions that align with a client’s voice, brand, and marketing objectives.
• Exceptional communication and client management skills, with a proactive approach to relationship building and problem-solving.
• Strong organizational skills, with the ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
• Expertise in performance reporting, campaign analysis, and the ability to optimize strategies based on data-driven insights.
• Leadership skills with the ability to mentor and guide junior team members while fostering a collaborative and high-performing team environment.
• Strong creative thinking and the ability to bring new, innovative ideas to social media strategies and campaigns.

Preferred Skills

• Experience with social media management tools, ad management platforms, and analytics platforms.
• Expertise in managing influencer campaigns and collaborations.

This role is open only to Singapore Citizens or Permanent Residents.

Job Responsibilities

Team Management

• Lead and develop the Customer Success team, promoting a high-performance and results-driven culture.
• Conduct regular staff performance evaluations, identifying training needs and areas for improvement.
• Drive team productivity through effective manpower management and resource allocation.

Operations Management

• Oversee day-to-day operations to ensure high service quality and handle escalations in a timely manner.
• Develop and implement strategies to meet service-level agreements (SLAs) and enhance operational efficiency.
• Support client investigations and manage service recovery processes when required.
• Ensure all operations comply with project-specific requirements and internal policies.
• Collaborate with multi functional team to define a roadmap aimed at meeting business objectives and improving customer satisfaction.
• Lead and manage system enhancements and change requests, from initial ideation to full implementation.
• Continuously improve relevant work processes and standard operating procedures (SOPs).
• Oversee quality call audits to ensure adherence to established guidelines.

Data Analysis

• Provide actionable data insights to identify operational gaps and propose effective solutions.
• Perform root cause analysis to enhance CSAT and customer survey ratings.
• Generate and present regular performance reports and insights to senior management.
• Collaborate with vendors, IT partners, and users to ensure successful issue resolution and continuous improvement.

Job Requirements

• Bachelor’s degree in Sales, Retail, or a related field.
• Minimum 5 years of supervisory experience in customer service or telemarketing, preferably in the retail or healthcare industry.
• Passion for and knowledge of Traditional Chinese Medicine (TCM) or the healthcare industry.
• Proven leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
• Excellent communication and problem-solving abilities.
• Proficiency in Customer Relationship Management (CRM) software.
• Strong data analysis and reporting skills, with an ability to drive actionable business outcomes.
• Solid sales and negotiation skills.

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Roles & Responsibilities

Retail Trade Manager Job Description

Our growing company is seeking to hire a Retail trade manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, implementing marketing plans, developing sales strategies, meeting planned goals, and coordinating with our sales and marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales and marketing team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

Retail Trade Manager Responsibilities:

• Creating and presenting sales performance reports.
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Prepare monthly marketing budget
• Promoting the company's existing brands and introducing new products to the market.
• Understand our ideal customers and how they relate to our products.
• Developing your sales team through motivation, counseling, and product knowledge education
• Working on Weekends and Public holiday

Retail Trade Manager Requirements:

• Bachelor’s degree in marketing, business, or related field
• Knowledge of modern marketing techniques.
• Excellent leadership and project management skills
• Experience in management may be advantageous
• The ability to understand and follow company policies and procedures
• Good oral and written communication skills.
• Understanding of the current market conditions and industry trends.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Claudia

EA Licence No: 11C5502

EAP Registration No: R2199597

Pietrasanta group: Passionate Italian concepts

Established in 2007, our group is a homegrown company with different concepts of Italian dining. Our goal is to give our customer a home/warm feeling whenever they dine at our outlets. We operate an Italian restaurant, 3 Pizzeria, 1 Gelato shop and 1 central kitche.

Our Team Culture

We’re passionate to develop our people to create the next generation of managers and chefs by training and promoting from within.

We want to create a space where everyone feels welcome. People can come together to enjoy great food, gelato, wine and company. We care about our customers and welcome them as we do into our home.

Service Team Members

Our Service combined with our quality food is the heart of our restaurants, we have a positive, supportive environment to develop your skills. Being part of our group, there is an opportunity for promotion and growth across the company. We are on the lookout for a range of Service roles:

Assistant Manager

Salary Range; commensurate based on experience:
From $3,400 to $3,600 per month

Job Responsibilities:
• Responsible for our Private Dining Restaurant called Casa Pietrasanta.
• Ensure food handling and hygiene regulations are in accordance with SFA standards.

• Able to take order, explain the menu and suggest dishes to the customers, able to reccomend and sell wines.
• Able to perform under pressure
• Keeping the Restaurant and equipment clean and in good working conditions
• Working closely with the Manager.
• Preparation/delegating of mise en place
• Maintain proper stock for smooth running of daily restaurant operations
Job Requirements:
• Minimum 2-3 years of experience in similar role
• Excellent communication, interpersonal, leadership and organisational skills
• Able to cope in a fast-paced environment
• Enjoys being challenged, committed to serving food of the highest quality.
• Have good initiative, a self-starter and a team player.

Team Benefits

· Career growth and promotion opportunities

· 5 day work week

· Monthly bonus with target reached

· Split Shift 10am-2.30pm / 5pm - 10pm

· Free staff meals

· Discount across all our brands

· Team member referral bonus

Our client is a US MNC and a Global 500 Company. A leading global provider of integrated manufacturing solutions that provides end-to-end design, manufacturing and logistics solutions to original equipment manufacturers (OEMs) in industrial, medical, automotive and telecommunications. They are currently hiring for a Finance Manager (Cost Accounting) and will like to invite interested candidates to send your detailed resume to [email protected]

Finance Manager

Responsibilities:

• Manages the activities of the cost accounting function.
• Oversees the gathering of historical cost data, investigation of cost structures, pricing of new services or products, and preparation of budget versus actual expense reports. Ensures that costs are allocated according to established procedures.
• Performs timely month-end close and submission of management reports.
• Performs timely analysis of financial results to help maangement drive plant's KPIs and profitability.
• Drives the plant in asset maangement through monitoring of AR, physical inventory, fixed assets control, CAPEX forecast and CIP tracking.
• Ensures corporate governance and adherence to key corporate policies through review of the plant's processes and approval of daily transactions.
• Cordinates US GAAP, SOX and statutory audits.
• Manage the activities of the team and is responsible for training and development, and performance management of the staff.

Requirements:

• Degree in Accountancy or equivalent.
• Minimum 3 years of relevant experience, with supervisory/ management capacity in manufacturing environment.
• Competent financial capabilities.
• Hands-on with strong analytical skills.
• Proficient in MS Office applications.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule