Responsibilities

• In-charge of end-to-end HR operational duties in the company.
• Assist in recruitment activities including job posting, screening, shortlising, arranging interview to coordination of job offers.
• Responsible for on-boarding and off-boarding procedures for the company.
• Verify employee attendance and leave management.
• Assist in processing of employee and statutory claims.
• Maintain employee records in HR systems.
• Prepare HR reports for management meetings.
• Processing monthly payroll and salary calculation.
• Ad hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Human Resource Management or equivalent
• At least 3 - 4 years of HR Generalist experience
• Ability to start work within short notice will be an added advantage.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the company

My client is a globally recognized cryptocurrency exchange platform that has rapidly established itself as a leader in the digital asset trading space

They are currently seeking a Business Development & Partnerships Manager to define and execute strategic payment solutions that enhance the user experience for millions worldwide and an opportunity to collaborate with visionary leaders, world-class teams, and partners to shape the future of blockchain-powered payments.

About the job

Reporting to the Head of Growth, your key responsibilities would includes

• Partner closely with the Head of Growth to define, implement, and optimize growth strategies for the payment segment, supporting day-to-day business operations.
• Build and secure high-value partnerships with merchants, channel partners, remittance service providers, on/off-ramp providers, and other payment solution providers.
• Collaborate with the product development team to design and deliver world-class payment solutions tailored for blockchain and crypto ecosystems.
• Act as the central point of coordination among partners and internal stakeholders to successfully launch innovative payment products that drive user adoption and value creation.
• Develop and implement Standard Operating Procedures (SOPs) and best practices for the Payment division, ensuring operational efficiency and excellence.
• Navigate compliance, regulatory challenges, and risks unique to the payment and Web3 industries to ensure sustainable growth.

Skills and requirements required

• A track record of successfully launching crypto-related or blockchain-driven payment products.
• Proven experience in the payments or Web3 sectors, with a strong grasp of blockchain technology and crypto payment systems.
• Extensive experience in negotiating and securing strategic partnerships in the payments or fintech ecosystem.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Reporting to AVP Finance, you will be joining a listed hospitality REIT to grow their assets globally.

Key Responsibilities

You will manage and monitor the group’s treasury position and compliance with loan covenants and regulations, assist with bank loan financing/re-financing exercises and monitor the overall cash flow position, including funds utilization and the prompt upstream of funds from dividends & interests.

You oversee the management and monitoring of the assigned group of companies and assets, including:

• Review of monthly management report, analysis of variances and monitoring of expenditures;
• Resolution of accounting, taxation, legal, regulatory and operational issues arising;
• Manage taxation issues and be alerted to tax exposures, and ensure prompt filing of statutory taxes; and
• Keep abreast of changes in accounting standards and the implementation thereof in the group accounts.

You provide support for acquisitions, divestments and due diligence activities, assist with due diligence review, structuring, accounting proforma and review transaction documents.

You will assist with the preparation and/or review of the quarterly and yearly SGX Announcement, financial reports and presentation materials for the Board & Audit Committee, quarterly, interim and year-end financial reporting and audits for the Group, including the annual audited financial statements and Annual Report.

You support the monitoring of compliance with the Group's policies and procedures and carry out such duties and job functions as may be assigned to you from time to time by the Company Officers acting on behalf of the Company.

Key Requirements

You possess a Degree in Accountancy, Certified Public Accountant or possess a professional qualification in Finance with a minimum 6 years of relevant experience, preferably with knowledge in corporate treasury function and real estate background. You are a team player with strong analytical, communication and organisational skills.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are seeking an Associate Product Manager to drive product innovation at Syfe. You will work with a global and diverse team of talented product managers, designers and engineers and support product and business teams to meet company objectives. If you are someone who loves solving complex problems, is curious and hungry for growth - we look forward to hearing from you!

Location: Singapore

Responsibilities

The Associate Product Manager will assist Product Managers in building solutions to better service existing clients, define and develop data analytics capabilities and value add to the product development process.

• Product Launches: Support product managers in day-to-day tasks, including coordinating with cross-functional teams, with a focus on automating workflows and tracking product development progress. Drive product specifications and development , from ideation to market release.
• Monitor Product Performance: Track key performance metrics (KPIs) and provide reports on product usage, customer feedback, and other relevant product metrics. Translate data into actionable insights and recommendations to extended teams.
• Collaborate Across Teams: Provide ancillary support and coordinate with relevant teams to ensure client feedback and issues are promptly resolved.

Qualifications

• 1 - 3 years of work experience in product management, product marketing, business intelligence, product operations, or growth-related roles.
• Strong interest in product management and a basic understanding of the product life cycle.
• Genuine interest in helping people build their wealth confidently.
• Ability to analyse data and trends to make informed recommendations.
• Strong attention to detail, logical and ability to organize complex situations.
• Meticulous and process-oriented individual with a good sense of effectiveness and efficiency.
• Strong command of English and excellent communicator.
• Excited to work in a fast-paced, autonomous environment.
• Ability to write SQL reports for analysis is appreciated.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite interview with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

Resourcing

• Consistently review staff headcount across teams in relation to overall EOM budget
• Partner HODs to support and facilitate resourcing needs
• Work with HQ Recruitment team to support Strategic Hiring

Talent Development

• Execute the talent management processes to identify, develop and retain talent to sustain a healthy succession pipeline for leadership and key positions
• Review and enhance the talent management framework to ensure progressive talent management policies and processes
• Engage management on career development and rotation plans for talent, and succession plans for key positions
• Ensure proper follow-through of key decisions undertaken at talent review meetings

Employee Engagement

• Organize annual engagement sessions with HODs and partner with HODs to address critical people related issues. Work with HODs to ensure follow-through and publish key actions.
• Demonstrate good understanding and appreciation of ground sentiments, and be able to synthesize data, and harness key insights in the process of translating Organisational Development (OD) objectives into employee engagement and communication strategies.
• Plan, design and execute engagement strategies to improve the employee experience and work culture and understanding needs of our people
• Develop initiatives that deliver a more positive employee experience
• Coordinates with vendors and/or managers to organize regular team building activities

Employee Recognition

• Lead employee recognition initiatives
• Any other task/initiatives as assigned

Requirements

• Preferably 2 years of experience in HR, in the area of Talent Management or Employee Engagement
• Strong analytical ability with excellent written and verbal communication skills
• Strong interpersonal skills with proven track record in stakeholder management
• Able to work effectively independently and in teams

Responsibilities

• Understand contract requirements and M&E specifications in order to monitor progress, quality of workmanship and comply with project requirements and construction schedule
• Liaise with design consultants on the design intent, review M&E design drawings and advise on any under provisions and over provisions
• Coordinate with in-house architectural, civil and structural team to minimize discrepancies
• Check and prepare material sample with shop drawing submission
• Manage M&E subcontractors work progress, shop drawings, materials, samples, method statements submissions, and approval
• Attend M&E coordination meeting, prepare M&E coordination drawings and liaise with Architectural Coordinators and Design Engineers for drawing issuance
• Ensure good M&E drawing management and the control of M&E documentation and filing on site
• Ensure timely production and submission of M&E shop drawings, materials submission and method statements
• Lead and mange M&E package delivery, construction and testing and commissioning activities
• Ensure all M&E site activities are well-planned, well-coordinated and on time
• Work with the planners on the project schedule
• Coordinate and assist site superintendent on installation and maintenance of site temporary utilities services
• Coordinate with all M&E stakeholders to ensure work is carried out in accordance with the approved shop drawings, materials and method statements
• Conduct pre-inspection with subcontractors prior to facilitation RE and RTO inspection
• Carryout testing and commissioning activities at work site for both mechanical & electrical aspects
• Update and follow up on variation order with client and consultant
• Understanding in details of both mechanical and electrical systems

Requirements

• Degree in Mechanical & Electrical Engineering recognised by PE Board / BCA, or relevant M&E accreditation recognised by PE Board/BCA
• At least 8 years’ experience in Building Engineering projects
• Candidate with more experience will be considered for a senior role
• Experience with prefabricated MEP system projects will have an added advantage
• Proficient in MS Office, AutoCad, and BIM
• Organised, meticulous with positive work attitude
• Able to work independently and a team player
• Good analytical, supervision and communication skills
• Completed QM project and a registered Core-trade Foremen/Supervisor would be an added advantage

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purposes only.

Duration: 1 year

Location: One north

Working Hours: Monday - Thurs 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
• Other ad-hoc duties that may be assigned

Requirements:

• Good tertiary degree
• Minimum 2 years' experience in public sector policy/planning/governance roles
• Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
• Strong problem solving, analytical and systems thinking abilities
• Resourceful and independent
• Able to work collaboratively with internal and external stakeholders

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Category Management (Sourcing)

· Regional focal point for global category strategies and lead new sourcing projects in new business field – Electric Vehicles (EVs) for New Energies business, Retail network, Packaging and Digital Marketing Solutions.

· Leverage on spend to manage complex sourcing projects across multiple affiliates within the region and multi entities within Singapore (One Total initiatives).

· Effectively tap on the Group’s global supplier database to maximize value from Supplier base and implement Category Strategies for the region.

· Sourcing execution from Source-to-Contract (S2C) including but not limited to internal requirement analysis, supply market analysis, sourcing strategy development, tendering process, negotiation (commercial and contractual) and contract award.

· Manage effective supplier relationship and business review practices to deliver sustainable cost & value, create competitive advantage, manage business and compliance risks to facilitate smooth business operation.

· Partner with internal customers to understand their needs and to deliver optimum solution.

· Analyze and identify the various G&S procurement (spend) requirements for opportunities to conduct spend leveraging and consolidation in order to actively drive cost reduction in the region.

· Analyze the current and future trends and opportunities in the supply market for sourcing strategies.

· Support all other tasks/projects assigned when required.

Affiliate Assistance (Mission Assistance)

· Mission assistance to affiliates to improve their procurement process and knowledge.

· Formalize and update for company’s procurement policy to align with Group’s directives.

· Conduct training sessions to regional affiliates on sourcing and procurement tools rolled out by TotalEnergies Global Procurement (TGP).

· Manage the regional process improvement of SAP system, to reduce fraudulent transactions.

· Execute procurement awareness across all users including procurement (vendor on-boarding, procurement process) and compliance policies.

· Support and advise Procure-to-Pay (P2P) process for all TotalEnergies entities in Singapore and in the APME region.

· Assist and advise on all procurement issues.

· Coordinate regional procurement events (e.g. workshop, seminar, training).

Reporting / KPIs

· Gatekeep and safeguard TotalEnergies’ reputation and security requirements so that the suppliers is in line with Group’s climate sustainability goals and adherence to ethics and compliance, human rights and Supplier Code of Conduct.

· Create and analyze spend reports (KPI, performance) for APME as well as ad-hoc reports as per needs arise.

Supplier Pre-Qualification & procedure

· Manage vendors on-boarding & purchase orders for vendors.

· Execute troubleshooting on vendor master data online system, various systems and SAP for prescribers.

· Provide guidance to stakeholders to ensure compliance with procurement system and relevant guidelines/regulations

· Act as advisory to the internal stakeholders on Vendor Masterdata and Anti-Corruption requirements ensuring that all relevant information is accurate, up-to-date and compliant.

Experience & Qualifications Required:

· 4-7 years in procurement and contract management.

· A University Degree in Business Administration, Economics or equivalent academic or professional training

· Proficient in using Power BI, Excel and PowerPoint.

· Strong analytical ability with attention to detail within a big picture perspective; Project Management Skills,

· Good levels of skills in negotiation (internal and external), ability to work within an international “network”

· Result-oriented, decisive and action-oriented

· Independent, motivated and good communication skills

Responsibilities:

• Lead and ensure day-to-day smooth warehouse/ logistics operations.
• Plan and coordinate resources for daily inbound and outbound operations.
• Oversee both warehouse and shipping operations to ensure efficient and timely distribution.
• Maintain high level of customer service standard at all times.
• Ensure safe work environment for all operational staffs.
• Manage inventory and storage efficiencies.
• Promote continuous improvement or process improvement to optimize warehouse processes and operational workflows.
• Control costs, manage budgets, and negotiate vendor rates.
• Monitor and analyze key performance indicators (KPIs), providing daily, weekly, and monthly reports.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Supply Chain Management, Business, Logistics or related field.
• At least 5 - 8 years of experience in logistics and warehouse operations, with strong supervisory experience.
• Prior experience working in a fast paced environment and handling large SKUs will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Identify new business opportunities.
• Build and maintain good relationship with clients.
• Provide technical and sales support customer or partners.
• Involve in exhibition and seminars.
• Achieve monthly sales targets.
• Involve in strategic planning, market intelligence and business management plans.
• Ad hoc duties as assigned.

Requirements

• Diploma in Business Administration, Sales & Marketing or equivalent
• At least 2 - 3 years of sales experience, preferably from audio visual industry

Interested candidates who wish to apply for the advertised position, please send in your resumes to [email protected] to apply.

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team
• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

Job Description

• Conduct in-depth research on technology projects, providing insights for strategic decisions and investment opportunities.
• Develop financial models for venture capital transactions and perform comprehensive due diligence, including industry and competitive analysis.
• Identify and evaluate risks associated with technology, market conditions, and regulations during due diligence.
• Partner with investment, business development, and relevant teams to align research with company strategy.
• Partner with the incubation team to develop the delivery plan and then take charge of the successful execution of the program
• Own all-year-round logistics, operations, administration, scheduling, calendar management and event planning for the program
• Support relationship management with Amber’s Global network

Requirements

• A minimum of 3-5 years of work experience in fast-paced environments in a related field such as investment banking, consulting, venture capital, tech-focused firms, or accelerator/incubator relevance.
• Strong data analytics skills and strong interest/ passion in blockchain technologies
• Experience with operations and event planning
• Effective communicator and able to collaborate across departments and audiences
• Ensures accountability with self and others
• Can plan and prioritize to meet program objectives and organizational goals
• Can quickly adapt to different situations and stakeholders
• Experience in driving continuous process improvement and operational efficiency
• Fluency in Mandarin and English is a must
• Can frequent to travel accepted

Roles & Responsibilities
Job Description:
· To perform tasks assigned by the superior, to identify and confirm the ambiguous tasks;
· To understand product demand, product industry, market conditions (according to requirements of the purchase form), to endure the authenticity of the supplier quotation; to have preliminary understanding of business terms (payment terms, quality standards, certificates, and delivery) and to assist the supplier management department on the collection of supplier performance appraisal data;
· To develop procurement channels (reduce the intermediate links, complete the development of new products, new markets and new suppliers);
· To collect the user experience, effect, and feedback of products, and report identified issues to superior;
· To think and reflect on problems and issues faced during market survey based on market conditions and seasonal changes, and to timely feedback to supervisor;
· To collect certificates of products and suppliers, and to ensure the authenticity of the certificates;
· To examine the supplier and provide them with feasible recommendations;
· To be responsible for product sampling;
· To be responsible in the data analysis related to the procurement of products;
· To provide tender product information: purchase form, price inquiry table, and etc.
Job Requirements:
· Candidate must possess at least Bachelor's Degree in any field;
· Candidate with strong sense of responsibility, able to work under pressure, and good team player is preferred;
· Proficiency in Microsoft Office;
· Ability to keep company confidence;
· Willing to travel oversea as business trip will be requested

58 RECRUITMENT PTE. LTD

19C9772

88669366

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, current promotions and updates etc.
• To assist the Branch Manager to run the outlet efficiently and effectively
• To provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• To discuss and plan for therapists on the recommended treatments for customers
• To motivate staff in building teamwork and create a good working environment
• To create teamwork among colleagues & good communication
• To ensure all treatment rooms & consultation rooms are in good and conductive condition
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing campaigns and own their implementation from ideation to execution
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly
Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field
Sound understanding of marketing fundamentals and tactics
Creative thinking and problem-solving ability
Leadership and project management skills
Knowledge of digital marketing and social media marketing strategies
Excellent verbal and non-verbal communication skills
Proficiency with marketing tools and software
Proficient in marketing research and statistical analysis
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.