Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Goldwind Services Pte Ltd

Construction Project Manager

· Responsible for facilitating project development and progress from initiation to completion.

· Experienced in project design and planning, collaboration and coordination with designated teams, and delivery of results within deadlines and budget constraints.

· Responsible for oversight of team members, setting deadlines, designating assignments, and monitoring every stage of project progress.

· Skilled in tracking progress, summarizing results, and communicating with management, clients, and other stakeholders.

· Coordinate and lead planning sessions for project development and execution

· Manage staffing and other resource needs to maximize potential for successful execution of projects

· Define project objectives and scope, identifying involvement of internal and external stakeholders

· Conduct risk analysis to reduce unforeseen obstacles and costs

· Create detailed schedule, project parameters, and budget expectations

· Conduct periodic scope, schedule, and cost reviews using industry best practices, to identify needed adjustments

· Measure project performance and progress throughout campaign execution

· Manage client and other stakeholder expectations to maintain productive and engaged relationships

· Document project activities, obstacles, costs, and results

· Delegate project activities and duties in accordance with team members' strengths and experience

· Provide summarized project plan documentation to departmental managers, clients, and other stakeholders as needed

· Engage in continual learning to remain abreast of industry best practices, new technologies, and emerging standards

· Collaborate with and lead teams to deliver results on schedule and within budget limits

· Execute other role duties as assigned

Responsibilities:

• Keep abreast of progress and provide instructions to ensure work is carried out as planned.
• Able to manage budgets and procure and manage materials and equipment appropriately.
• To formulate plans, check progress and control quality.
• To check Ship design drawings and technical specifications
• Confirm compliance with IMO, classification society (ClassNK) and inspections stipulated by the Japanese government (JG) and comply with technical standards.
• Able to prepare progress reports and reports to head office.
• Maintain appropriate technical drawings, specifications, and reports.
• Identifying and resolving problems occurring in the field and proposing improvements to increase efficiency and quality.
• Facilitate coordination with relevant parties (shipyards, classification societies, manufacturers, etc.) to ensure smooth operations.
• Manage work teams, liaise with other departments, and coordinate effectively with clients.
• Communicate and cooperate with shipyard personnel and ship's crew, and able to identify root causes and suggest appropriate countermeasures in resolving problems.

Requirements:

• Minimum 12 years of ship maintenance management experience with a degree in Mechanical Engineering or a recognised degree in the relevant field subject to the acceptance of the engineer.
• Proven track record in the ship of maintenance management

⮚ Jack-up Vessel

⮚ Cutter Suction Dredger

⮚ Trailing Suction Hopper Dredger

⮚ Anchor Handling Vessel

• Experience in large size of dredging & reclamation project sites over SGD 500M
• Experience in design, calculation, planning and modification of ships and ships equipment.

⮚ Jack-up Vessel

⮚ Cutter Suction Dredger

⮚ Trailing Suction Hopper Dredger

⮚ Anchor Handling Vessel

• Good knowledge of marine engineering and structural mechanics
• Experience in planning large-size crane equipment.
• Good knowledge of the ClassNK survey
• Well-versed in ship maintenance requirements
• Good written and interpersonal skills
• Positive working attitude and ability to work in a fast-paced environment.
• Positive troubleshooting / finding the root cause.

Responsibilities:

• Supervise that the ship is built according to specifications and approved plans
• Supervise that the ship is built for compliance with relevant IMO regulations, Rules and Regulations for the Classification and Regulations flag country
• Review technical and building specifications and plans for shipbuilding
• Quickly identify the cause of troubles that occurred during shipbuilding and establish proper solutions
• Take precautions to prevent troubles during shipbuilding
• Liaise and coordinate with various stakeholders, shipyard, designer, vendors, Classification society, and flag country for technical and procedural issues during shipbuilding
• Ensure quality, environment, health & safety requirements are met

Requirements:

• Master's degree in Naval Architecture and Ocean Engineering
• Minimum fifteen(15) years of experience in either of four(4) major IACS Classification Society, ABS, Class NK, DNV or LR
• Proficiency in plan approval for hull structure in new construction projects of merchant ships the length of which is more than 200 metres (more than ten(10) different designs)
• Experience in plan approval for Zero-emission related works, such as; Carbon Capture and Storage system and Alternative fuel
• Experience in design review for novel design of hull structures, such as; Unusual hull form, proportion and structural arrangement
• Experience in structural strength assessment for sloshing in large tanks, such as; Cargo tanks (GTT MK III membrane system) of LNG tanker
• Experience in management as a member of the leadership team of the Classification Society in any country.
• Good knowledge of Rules and Regulations for Classification of Ship, IMO International conventions and codes etc. with experience in the development and maintenance of the Rules
• Good knowledge of innovative technology in the marine industry, such as; Wind-Assisted Propulsion System
• Positive working attitude and ability to work in a fast-paced environment
• Positive troubleshooting/finding root cause during shipbuilding

About Sojitz Corporation

Sojitz Corporation was formed out the union of Nichimen Corporation and Nissho Iwai Corporation, both companies that boast incredibly long histories. For more than 120 years, our business has helped support the development of countless countries and regions. Today, the Sojitz Group consists of approximately 450 subsidiaries and affiliates located in Japan and throughout the world, and it is developing its wide-ranging general trading company operations in roughly 50 countries and regions across the globe.

Job Responsibilities

• To develop business in Myanmar by planning and carrying out direct or indirect marketing and sales activities of chemical, plastics and other related products to be supplied from countries in the Asia Pacific region.
• To assist with the development, maintenance and strengthening of relationships with key customers through regular contact to exchange market information and identify new prospects in assigned products and industries.
• To collaborate with overseas network for the trading of related products in the region.
• To monitor payments from customers and ensuring all business transactions are concluded within the approved limit.
• To assist with the overseeing of documentary requirements and sales administration.
• To proactively explore and seek out new opportunities for business expansion within the region.
• To learn, understand, and be fully compliant with company policies and procedures.

Requirements

• · Diploma/Degree from a reputable institution
• · 5 - 10 years of sales / trading experience
• · Experience in Chemical related industries a bonus
• · Working knowledge of Incoterms and logistics management
• · Analytical, meticulous, and a good problem-solver
• · Able to work independently and/or in a team
• · Excellent interpersonal, negotiation, and communication skills
• · Able to travel overseas
• Singapore Citizen

Job Description

• Manage and allocate company’s fleet of vehicles and machinery to support operations, and at the same time ensure that fleet is well maintained through timely servicing, inspections, appropriate repairs, etc,.
• Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
• Direct and facilitate the recovery process of broken-down vehicles and machineries, ensuring follow-ups are complete.
• Handle accident reports and the subsequent follow-ups, which includes evaluating the repair cost/ quotes, submitting relevant reports, handling insurance claims/ settlements, etc,.
• Order, maintain and track workshop inventory of spare parts, tools, buffer stocks, etc,.
• Submission of weekly and monthly reports
• Plan, organize, and execute logistics support activities, such as inspections, maintenance planning, repair analysis, test equipment recommendations, and warehouse management.
• Manage contractor activities, reviewing proposals, and serving as liaisons between contractors and the company.
• Review logistics performance against targets, benchmarks, and service agreements.
• Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.

Requirements

• Minimally a Diploma in Logistics & Supply Chain Management, or equivalent
• At least 3-5 years of relevant experience
• Has a valid Class 3 Driving License
• Able to commit to a 5.5-day work week
• Expereince in the construction industry would prove advantageous

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

Job Title

Restaurant Assistant Manager

Occupation

RESTAURANT MANAGER

Job Description & Requirements

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

Business Development Manager duties and responsibilities

The following are some of the important duties of a business development manager:

Maintain current client relationship and identifying areas for potential clients

Contacting potential clients to establish a business relationship and meet with them

Develop new sales areas and improving sales through various methods

Research the latest in the business industry and creating new opportunities to expand business

Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals

Strong understanding of company products or services as well as business position and competition to keep business competitive

Reporting work location at Tuas

Job Responsibilities:

• Responsible for the overall daily operations of Building Engineering that includes PSI, PFI and SLA.
• Liaison with clients or ground agencies for on-site inspection works.
• Collaborate with client on new project and prepare cost estimations for tenders or quotations.
• Strategize PSI, PFI, and SLA work schedules, as well as manage manpower and resource allocation.
• Carry out structure inspections to existing building structure or infrastructure to identify defects and repair when required.
• Review, plan and coordinates the operations of a field inspection section and manages inspection projects.
• Provide visionary, leadership and direction within the team.
• Manage quotations processes, filing and follow up on billing payments and invoicing related to Building Inspection.
• Review reports prepared by Engineers/Inspectors/subcontractors, ensuring timely submission within set deadlines.
• Monitor the progress of work for each project and ensure timely submission of progress payment claims to clients on a regular basis.
• Enforce adopted codes and regulations pertaining to building inspections to ensure safety and compliance.
• Stay updated on new rules, regulations and technical information disseminated through internal communication channels.
• Supervises Building Inspectors/Engineers and Sub-Contractors, including task prioritization, expenses management, leave scheduling, performance evaluations, training and recommendation on hiring, termination, and disciplinary actions.

Job Requirements

• Bachelor’s degree in civil engineering
• Minimum of 5 years of relevant work experience, with at least 2 years in a management role
• Strong leadership, communication, and organizational skills
• Proficiency in project management and inspection processes
• Knowledge of building code and regulations

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

PURPOSE

• Being a vital member of the GO Data monetization team to support and contribute to the overall Smart Insurance and Data Monetization Strategy
• Champion and drive customer acquisition, retention, cross-sell and upsell campaign across markets.
• Drive customer engagement initiatives to achieve the collective Data Monetization target set for all markets.

KEY ACCOUNTABILITIES

• Champion and drive data-driven marketing initiatives and efforts across markets. Key initiatives include Leads Acquisition, Retention and Up-sell & Cross-sell campaigns and initiatives.
• Plan, creates and implement customer-centric and data driven GO Signature engagement programme and roll out across markets
• Coach, initiate, define and support CVM activities using data and AI; drive effective demand generation programme at scale.
• Handle data and analytics comfortably and relate them to qualitative aspects of work.
• Generate insights into customer segments for data monetization campaign planning.
• Review campaigns tracking results and propose next step.
• Benchmark market standards, share best practices and provides feedback and suggestions to countries to improve local campaigns and support implementation.
• Liaise with key and senior stakeholders to maintain an evolution of information needs.
• Ensure adherence to all data governance standards as determined by regulators

QUALIFICATIONS / EXPERIENCE

• Bachelor/Master degree in a relevant field (digital marketing, CRM, loyalty or data analyses.)
• Min 5+ years’ experience in a similar field.
• Analytical, strong database management and resourceful.
• Good communication and interpersonal skills.
• Proactive and able to work in a fast-pace environment.
• Understanding of Customer Experience Management.
• Positive attitude.
• Able to travel

KNOWLEDGE & TECHNICAL SKILLS

• Familiar with customer centric marketing, customer insights, marketing campaign best practises and other enterprise marketing strategies.
• Know the business to appreciate and understand the value of the data to monetize it
• Familiar with Salesforce Marketing Cloud or other marketing automation platform preferred but not a must.
• Ability to create great presentations with strong narratives.

Responsibilty -

· Collaborate with HR to understand technology needs and provide strategic guidance

· Ensure successful delivery of HR technology solutions on time and work within budgets.

· To maintain up-to-date and accurate HR documents (eg. employee portal, tracking of employee records)

. Work on projects such as Employee Portal and Employee development.

· Undertake any Adhoc duties as assigned

• Strong communication & customer service skills
• Good interpersonal skills, able to relate to people from different culture and languages
• Excellent communication skills (English and mandarin) and collaboration skills.
• Strong Project management skills.
• Experience and strong proficiency in copilot and AI technology
• Able to work independently as well as in a team, multi-tasking and adapt to fast-paced environment, young and energetic.
• Problem Solving skill, critical thinking and time management and to achieve project deadline
• Collaborate with HR leadership to undertstand their technology needs and provide strategic guidance
• Able to handle confidential information with discretion and integrity
• Lead the implementation of HR technology projects including the Employee Portal and Employee development inititaives.
• Leverage Copilot and AI technology to drive innovation and efficiency in HR process.
• Ensure successful delivery of HR technology solutions on time and within budget.
• Computer Skills :
• Familiar with MS Office (Word, Excel, Powerpoint etc) and to be able to create spreadsheets for reporting
• Knowledge of computer hardware
• Familiar with internet and email proficiency
• Understanding of computer security and privacy
• Troubleshoot basic technical issues
• Solve problems using technology
• Be familiar with phyton, java and other computer lanaguages
• · for Microsoft 365 - Updating and Installing Microsoft office. Migrating outlook data files. setup onedrive.

Programming - Javascript, Python, Anaconda, Go, Java, CSS, Html, C++ to develop inhouse package

Fresh Graduates with the relevant skills are welcome to apply. Salary will depend on the number of years of experience

State your expected salary and start date.

Location - 5 mins from Tampines MRT station

Please contact Cecilia at 90690910 .

Be able to commuicate in Mandarin and English Language.

Email resume to : [email protected] and state your expected salary and start date.

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management