Main function: Service & Installation

• Responsible for providing technical service such as troubleshooting, installation, commission, maintenance and repairing of Company’s power system products and systems in order to ensure continuous function at the customer site and in compliance with quality and safety requirements.

The Role:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.
• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.
• Liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.
• Training of customers to use equipment and understand basic user functions.
• Cover calls-out rota to support customers with 24/7 Powercare cover and to work unsociable hours i.e. Night work and weekends as required.
• Promote the Company’s Power System maintenance contracts and Service wherever possible.

What Do You Need to Have?

• Diploma or Degree in Power Electronics Engineering or Electrical Power Engineering or any related disciplines.
• 3 to 5 years of relevant experience within the power systems industry.
• Good knowledge of industrial power systems products/applications/solutions.
• Diagnostic and problem solving skills
• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills.
• Fluent in spoken and written English language.
• Must be willing to travel across Asia Pacific region including India, China and the Middle East. Some work may involve offshore. Candidates must have a flexible approach to travel at short notice, work irregular hours with well-developed customer care skill.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Scope of Work

1. Coordinates to suppliers and sellers to ensure smooth logistics and operations for the traded product and inventory

2. Check, prepare & compile GRN [Goods Return Note] and related documents against physcial goods , include processing and filing of documents related to logistics and other outlet administrative matters

3. Manage and organise sales databases, ensuring accruracy and timely updates

4. Liaise with assigned salesmen to ensure sales orders, reporting and not to miss out sales orders

3. Workday = 5.5 work day in a week

4. Positive and pleasant teamplayer

5. Salary S$2500- S$2800 plus performanance bonuses and annual leaves upto 14days with flexi leaves benefits

6. This position report to Head of Sales & Logsitic

7. Work location at central and access to MRT less than 6mins walking distance

8. Renumeration commensurate with relevant experiences. Preferably with work experiences in FMCG Industry or fast pace environment

1. Proficiency in technical drawing software, such as Autocad, Revit & SketchUp.
2. Knowledge of building codes and regulations.
3. Responsible for technical drawings, assisting in architectural designs, developing and presenting architectural drawings and communication with Clients and contractors to ensure project success.
4. Strong written and verbal communication skills.
5. Experience in an architectural firm is a plus.
6. Singaporeans and PRs only.

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities:

• To support Executive Housekeeper to create an environment for the team to successfully execute all Housekeeping operations ensuring both guest and employee satisfaction, and highest level of cleanliness.
• To oversee day-to-day operations relating to the Housekeeping Department (including Rooms) and administer supervision of all housekeeping staff in conjunction with the Executive Housekeeper.
• Effective and efficient assignment of manpower and resources to achieve cost saving, based on operations requirements.
• Establish a cross training program to enable staff to be multi-tasking with multi-skill.
• Assist the Executive Housekeeper in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times.
• Assist in liaising and organize with other relevant department that the established cleaning schedules are strictly adhered to.
• Inspects and double-check Guest Laundry, Dry Cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pickup and delivery of garments.
• Develops standard operating procedures, as well as production and quality standards.
• Assist in conducting monthly inventory checks on all operating equipment and supplies.
• Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• Make Periodic inspections of all areas to check on Housekeeping standards, and issue necessary orders to correct shortcomings.
• Know the operational use and available facilities of the PMS.
• Assist in the revision and updating of the Departmental Operations Manual on an as needed basis.
• Maintain the Daily Log Book.
• Make recommendations to Management for modernization of equipment, methods or supplies.。
• Assist in coordination and monitoring of the implementation of the “Perfect Room” program.
• Be proactive and cooperate with hotel departments on sustainability program and initiatives.
• Monitor the handling of guest complaints and take ultimate responsibility to resolve complaints.
• Contribute to and complete the Asset Management Programme of the hotel.
• Be responsible for cleaning all public areas and back of house areas such as employee locker rooms, toilets, corridors, offices, service lifts etc.
• Be responsible for special maintenance projects

Qualifications:

• Higher diploma or degree holder in business administration or related discipline
• Minimum of two years of previous experience in a similar position
• Experience in the hospitality industry will be an advantage
• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and ability to follow specific instructions.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

We are looking for a Part-Time Restaurant House-keeping Assistant to join us.

Job Description

• Folding of napkins
• Ironing of table cloth & napkins
• Assist dishwasher in drying crockery & cutleries
• Polishing of glassware and silverware

Working Hours

Tuesdays to Sundays

5pm to 11pm, $12.75/hour

Location

39C Harding Rd, Singapore 249541

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

1) Dental Assisting

Providing assistance in all forms of dental procedures to the dental surgeon(s)on duty
Washing, sterilizing and storing of dental instruments and equipment
Taking X-rays for patients assessment and treatment planning
Maintaining the cleanliness and neatness of treatment rooms at all times
Maintaining the cleanliness of dental instruments and equipment
Checking and topping up of dental material stocks
Ad hoc duties as assigned by Doctors

2) Counter Reception

Attends to all patients’ enquiries for appointments and/or walk-in treatment
Patient registration; Discharges patients by dispensing medications (or as required), collecting payments accurately, issuing of MC and/or receipts and scheduling patient for subsequent appointments
Drafts claims for CHAS treatments;-Submits insurance dental claims whenever required
Records and files documents in accordance with the clinic’s Standard Operation Procedures (SOPs)
Keys in sales of dental products in Clinic Management software; Sends, track sand receives laboratory cases;
Calls patients to remind them of their subsequent appointment with the clinic whenever required
Ensures accurate translation of doctors’ schedule into the Clinic Management software
Maintains the cleanliness and neatness of the clinic

Job Description:

• Assist Cook in kitchen operations,

• Basic cutting and food preparation skills,

• No cooking experience required but will be added advantage,

• Supply ordering dealing with suppliers,

• Stock take every month,

• Manage kitchen hygiene,

• Manage food quality control,

• Manage ingredient quality and storage,

• Kitchen job scheduling and job rotation,

• Assist in adhoc duties as and when required.

Requirements:

• At least 2 years of relevant work experience,

• Always maintaining a good hygiene level,

• Able to work well independently as well as in teams.

The Visual Merchandising Assistant Manager role is to support the specific brand clusters in TR APAC and assist the VM manager with daily operations and implementation of TR APAC VM Guidelines, Design proposals, VM planograms follow up & managing collateral orders. He/She will work closely with brand marketing team and key stakeholders in keeping track that Design deliverables are met timely.

The role is to partner internally with brand marketing & sales team and local vendors & partners to drive excellence in executions in TR APAC permanent counters and promotional event sites. The key focus is on ensuring the brand equity is delivered in the highest level and design language is applied consistently across the Regional Travel Retail sites/locations.

This role is based in Singapore & is located within the Asia Pacific Travel Retail division. This role reports to the APAC SDVM VM Manager.

1. VM Launch Guidelines

a. Develop & issue TR APAC VM guidelines.

b. Study TRWW launch guidelines with marketing team & adapt for TR APAC to different market’s needs.

c. Ensure a timely ordering of collaterals for each launch campaign to ensure timely execution.

d. Update VM planograms based on assortment changes and product strategy.

e. Assist VM Manager to train Field Merchandisers to execute VM for ASOMs through training, workshops and regular visits to markets as required.

2. VM Planograms – New door opening / Renovations / Events

a. Work on VM planograms and order collaterals, lightbox visuals in timely manner.

b. Assist VM Manager to establish new launch format for template and process.

c. Develop & produce update tiles for local executions via TRWW offering or local suppliers.

d. Brief Field Visual Merchandising team, local sales team and installation vendors for store set up.

e. Consolidate images of store execution and report for review and follow up on rectification.

3. Lightbox Planning

a. Assist VM Manager to align with TRWW & APAC marketing on launch priories and lightbox cadence.

b. Review lightbox visual cropping/layouts with supplier for different markets/formats across APAC.

c. Lead color proofing and copy review to finalize quality output with supplier.

d. Maintain high visual lightbox standards throughout all environments through training, workshops and regular visits to markets as required.

4. Event Design & Planning

a. Review promotional sites and develop unique requirements for launches/promotions including HPP/SPP.

b. Assist VM Manager to keep track of the kit of parts.

c. Manage agency with event design and development of the scaled drawings and details.

d. Consolidate completion & execution with photos for review and follow up.

e. Review quality of executions from suppliers with Field Merchandisers.

5. IMD Ordering for new launches & counter installations.

a. Review offerings being sent out via IMD or TRWW.

b. Establish requirements through forecasting & orders with marketing.

c. Place Collateral orders & replenishments & planning for TR APAC.

d. Track status of orders & ensure timely delivery to installations of new doors.

e. Issue and manage POs in timely and organized manner.

6. Vendor management

a. Supervise VM vendor on technical drawings, review prototypes and samples for local production.

b. Manage cost within budget and delivery time for local production.

Procurement

• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.

Office Management

• Update and maintain latest HR/ Admin policies and processes.
• Manage and process onboarding/outboarding of staff/ interns.
• Coordinate with the parent company on admin matters where necessary.
• Manage and track all purchases to meet timeline and operational needs.
• Manage and oversee all contracts in the organisation.
• Maintain office records, including timely disposal of old documents according to guidelines.

Asset Management

• Monitor office stocks, assets and work with Finance Manager to conduct inventory count on an annual basis.
• Manage assets register by tagging all assets.
• Regular review of asset disposal and submit recommendations for disposal in a timely manner.

Requirements

• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

At Zest Clinic we take pride in creating one of a kind wholistic aesthetic and wellness treatments. Our expertise in Medical Aesthetics, Women’s Health and Wellness, Men’s Health and Metabolic Health places us in a position to offer all round healthcare. With a collective experience of over 2 decades, our doctors are renowned for Signature injectable and combination laser treatments. Our doctor is a well known trainer for his skills in different injections including fillers and botox. We specialized in Medical Aesthetics including Laser skin treatments, Chemical peels, Laser hair removal, Skin tightening, Cosmetic Injectables, Body treatments, and Hair loss treatment. We offer the highest quality treatments at reasonable prices. Using medical-grade technology and facial analysis techniques, our team of Doctors and Therapists will create a bespoke treatment program for each and every customer. Our clinic is equipped with world class machines and products to deliver results consistently, leading to a loyal base of customers.

Primary Objective of the Role

This position is responsible for providing quality treatments and customer service to clients and assisting in the day-to-day operations of the clinic.

Success will be measured by:

• Customer satisfaction

• Achieving sales and service targets

WHY JOIN US?

Job Type – Full-time (Permanent)

Basic Salary Range + Group Sales Commission

Work Schedule

• 5 days per week( 2days OFF)

• Monday to Saturday (1 Off day based on schedule on weekdays)

• 10am to 8pm

• Sunday is the rest day

• Clinic is closed on Sunday and Public Holidays

Annual Leave Entitlement

– 10 days per annum

Work Location – Marine Parade

Qualifications

• Advanced/Aesthetic Skin qualifications highly regarded

• Qualifications in beauty industry and/or relevant tertiary studies (nursing, working towards beauty qualifications, vocational certificates) considered.

• Relevant certifications include ITEC / CIDESCO / ITEC etc.

Experience

• Minimum 1 year medical aesthetic clinics or beauty spa industry experience

• Laser, skin, and body treatment experiences highly regarded

• Successfully achieving sales targets

Salary: $4,000 - $4,500 per month

Responsibilities:

• To co-ordinate intercompany agreements billings, collections
• To ensure transactions are recorded accurately and reconciled monthly To ensure balances denominated in foreign currency is translated in accordance to Group policies and guidelines.
• To ensure intercompany balances within Group are agreed and reconciled.
• To assist with month end journals
• Maintain fixed assets registers & prepared depreciation journals
• Prepare & update balance sheet schedules.
• Assist with the preparation of period end reporting packs.

Requirements:

• Degree/ACCA/ Diploma with at least 3 years experience with supporting period end close. Strong experience in managing intercompany balances and performing reconciliations.
• Working knowledge of Oracle.
• Experience with Hyperion would be an advantage.

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities:

• To support Executive Housekeeper to create an environment for the team to successfully execute all Housekeeping operations ensuring both guest and employee satisfaction, and highest level of cleanliness.
• To oversee day-to-day operations relating to the Housekeeping Department (including Rooms) and administer supervision of all housekeeping staff in conjunction with the Executive Housekeeper.
• Effective and efficient assignment of manpower and resources to achieve cost saving, based on operations requirements.
• Establish a cross training program to enable staff to be multi-tasking with multi-skill.
• Assist the Executive Housekeeper in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times.
• Assist in liaising and organize with other relevant department that the established cleaning schedules are strictly adhered to.
• Inspects and double-check Guest Laundry, Dry Cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pickup and delivery of garments.
• Develops standard operating procedures, as well as production and quality standards.
• Assist in conducting monthly inventory checks on all operating equipment and supplies.
• Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• Make Periodic inspections of all areas to check on Housekeeping standards, and issue necessary orders to correct shortcomings.
• Know the operational use and available facilities of the PMS.
• Assist in the revision and updating of the Departmental Operations Manual on an as needed basis.
• Maintain the Daily Log Book.
• Make recommendations to Management for modernization of equipment, methods or supplies.。
• Assist in coordination and monitoring of the implementation of the “Perfect Room” program.
• Be proactive and cooperate with hotel departments on sustainability program and initiatives.
• Monitor the handling of guest complaints and take ultimate responsibility to resolve complaints.
• Contribute to and complete the Asset Management Programme of the hotel.
• Be responsible for cleaning all public areas and back of house areas such as employee locker rooms, toilets, corridors, offices, service lifts etc.
• Be responsible for special maintenance projects

Qualifications:

• Higher diploma or degree holder in business administration or related discipline
• Minimum of two years of previous experience in a similar position
• Experience in the hospitality industry will be an advantage
• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and ability to follow specific instructions.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

The successful candidate will be responsible for the full spectrum of engineering operations.

Lead and manage the maintenance department to ensure high quality standards for building maintenance, M&E operations, managing projects and implementing preventive maintenance programs to ensure that the facilities are well-cared for and adequately support the business operations.

Requirements:

• Possess a Diploma in M&E or its equivalent with at least 6 years’ experience in serviced apartment/hotel Engineering functions;
• Knowledge of Building Automation System preferred;
• Good leadership and effective time management skills;
• A qualified Fire and Safety Manager will be a plus, am well-versed in all maintenance process and health and safety rules & regulations.

Responsibilities:

• Coordination of Annual or Bi-Annual screening (Drug Test, Audiometric, SATA, etc)

• Assist in ordering and issuance of uniforms/safety shoes/ PPE upon onboarding

• Submit e-invoices online and Issuance of Purchase Orders

• Coordinate with respective department on security clearance and access matters

• P-File update & Record – New Hires / Resignees

• Time Event –Closing dates, ETC manual time in/out recording and all other related

• To provide day-to-day support in broad-spectrum HR and Administrative functions

• To assist in the collation of employment documentation (e.g., contract, appraisals, letters)

• Providing guidance to staff on HR systems

• Work pass matters (New applications, renewals, cancellation)

• Maintenance of Company’s property – e.g., office/ computer equipment, communications infrastructure, car park allocations etc.

• Manage and order stationery supplies

• Data Entry, Filing, and Document Organisation

• Assist in the organizing of various company activities, team building, employee care, etc.

• Attend to HR queries from employees and escalate (if necessary)

• Any other ad-hoc duties as assigned

Requirements:

• Diploma/Certificate in Administrative or equivalent

• Minimum 2 years of experience as Administrative role

• Possess knowledge on Singapore Employment Act and MOM work pass requirements

• Result-oriented person who is organized, meticulous, resourceful, and with good problem-solving skills

• Good interpersonal and communication skills

• Positive approach to work with the ability to work independently and coordinate well across all levels in a fast-paced environment

• Computer literacy, adaptable, and a strong sense of commitment towards work

• Able to start immediately or on short notice will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Building and generating new clientele for recruitment services/sales in Healthcare / Nursing / Building & Construction, etc
• Continuously maintain rapport with existing clients for businesses
• Sourcing, interviewing and matching candidates’ profiles with clients’ requirements, including interview coordinations between various stakeholders
• Providing career coaching / guidance to candidates
• Work closely with all parties in ensuring successful outcome for all positions and maintaining contact / rapport with all stakeholders
• Achieve the target set by the Company consistently
• Work with the Business Development Team in prospecting, identifying, and establishing new clients in various industries
• Any other duties/tasks which may be assigned from time to time

Requirement:

• Diploma / Degree in Nursing and/or any other field of studies
• Preferably with Certificate of Employment Intermediaries (CEI Basic) / Willing to attend course and attempt examination
• Passionate with Recruitment Sales, independent and self-motivated

Please whatsapp resume to (65) 89157155 / email [email protected]

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd / Tay Yeow Ling

EA Lic 13C6505│ EA Reg. R1328207

Responsibilities

• Working with child from 18 months to 6 years
• Attending to the basic needs of child aged 18 months to 6 years old, including lesson planning and delivery of Malay language lessons
• Monitoring and ensuring the child safety and their well-being in the childcare centres
• Work closely with colleagues and parents in achieving child developmental growth

Requirement

• Min 'N' Level
• Good credit in Malay Language
• Good communication and language skills
• Passionate in promoting and cultivating, culture in early childhood learners
• Possess a Good working attitude
• Shift work may be required.

Please note that by applying, you would be deemed to have given consent to OneLink HR Consultancy to collect, use, retain, and disclose your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd.

EA Lic:13C6505 EA Reg: 1766204

Operations Assistant

Responsibilities:

o Liaise with agents/depots for tank details, schedules, movements, and updates

o Keep track of tank leasing (on-hire/off-hire status) and detention matters

o Monitor and liaise with vendors on tank movements for reposition units

o Liaise and clarify with agents on detention billing

o Any ad-hoc duties assigned by department head

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

No Experience are welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!