MaNex TradExpress Pte Ltd is a freight forwarding company specializing in total logistics solutions. We are committed to talent development to support our expanding business. We are currently seeking a right candidate to join our our team as;

Position: Import / Export Logistics Assistant

Key Responsibilities:

• Coordinating and managing shipments to ensure timely and accurate delivery.
• Conversant in Bahasa, Mandarin, and English (necessary to liaise with Indonesia and China customers).
• Maintaining communication with carriers, suppliers, and customers.
• Handling shipping documentation and resolving any related issues.
• Ensuring compliance with shipping regulations and company policies.
• Other ad-hoc duties as assigned

Requirements:

• Must possess at least a Degree/Diploma in administration, business management, or a related field.
• At least 1-2 years of experience in a similar industry preferred.
• Proficient in MS Word and Excel.
• Positive work attitude, strong sense of urgency and responsibility, and ability to work well within a team.

Additional Skills:

• Proficiency in MS Office.
• Strong organizational skills.
• Meticulous with attention to detail.
• Analytical and problem-solving abilities.
• Good interpersonal skills and team player.

Interested applicants, please apply.

We have a conducive work environment, 5 working days and competitive benefits.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

☑ Established IT company
☑ Salary: $3500 - $4500 + Allowance + AWS
☑ Working Location: Central Downtown

Responsibilities:

• Collaborate with the COO to develop and implement departmental strategies, goals, and objectives.
• Provide accurate and timely translation services during business meetings and other key interactions to ensure effective communication.
• Liaise with internal teams (Sales, Operations, Customer Service) and external partners to optimize resource allocation and streamline processes.
• Manage the COO's schedule, including scheduling meetings, appointments, and travel arrangements.
• Handle a variety of administrative tasks as assigned by the COO, such as document preparation, report generation, and correspondence.

Requirements:

• Bachelor’s degree or higher.
• At least 2 years of relevant assistant experience.
• Excellent communication, initiative, organizational, and upward management skills.
• Experience in the internet industry is preferred.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

To greet and attend to the customers and their requests/queries

Help in processing sales transactions and manage the POS and payment terminals

Maintain and keep clean the retail (display), demo and fitting bay areas

Help to coordinate the orders and deliveries, customer fitting schedules

Assist the Club Fitters/Builders during fittings and builds

Assist the Manager with admin work

Have passion in golf

At least 1 year of experience in this industry

JOB DESCRIPTION:

• Greeting customers and offering assistance.
• Answering customer questions and concerns.
• Providing customers with detailed product information and recommendations.
• Advising customers about member benefits, promotions, and sales.
• Totaling purchases and processing cash, check, and credit card payments.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Assisting with stock management.
• Arranging merchandise on shelves and displays.

JOB REQUIREMENT :

• Previous retail experience is beneficial.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Computer literate and basic math skills.
• Available to work on weekends and holidays

Job Description & Requirements

Assist in cutting of meat , fish and vegetables

Assist in preparing the food ingrediants to get ready for processing/cooking.

Assist in packing of Food Items

Assist in overall cleanliness of the kitchen including cleaning of floor and washing of utensils at end of day

Assist in receiving of suppliers stocks and checking, storing in racks.

Assist in stacking food in racks for oven

Packing into Finished Goods and printing labels and labelling

JOB DESCRITION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Are you someone who is bubbly, loves sending positive vibes to your teammates & treasure quality relationships at the workplace?

If you fancy connecting with people from all walks of life, like toying with creative ideas and never be pigeon-holed into one particular HR function, you might just be the one we're looking for!

[The Role]

This role will be primarily focusing on Talent Acquisition (80%) and Employee Relations (20%). There will be ample opportunities to learn with room to grow in a fast, hypergrowth environment. In this role, you will play a crucial part in attracting top talent, collaborating with hiring managers, and enhancing our employer brand. If you're passionate about recruitment and want to make a significant impact, we invite you to apply and grow your career with us!

• Talent Acquisition (80%)

1. Manage end to end recruitment cycle – hunt for prospective talents, manage job postings, arrange & conduct interviews, negotiate hiring offers, conduct orientations and on/off board team members
2. Ensure that on/off board documents and requirements are accurate
3. Plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants
4. Source and recruit candidates by using various recruitment portals or social media
5. Communicate with hiring managers regarding the status of the recruiting process
6. Utilise test assessments tools to profile & select potential candidates
7. Act as a first point of contact and build influential candidate relationships during the selection process
8. Suggest new ideas for improving candidate experience and engagement
9. Support the company's human resource department in any other ad hoc/operation duties

• Employee Relations (20%)

1. Research and propose creative strategies of improving the company’s culture – organise & liaise with external companies whenever necessary for company events/ activities, e.g. movie nights, sports activities
2. Upkeep of a highly engaged, positive and transparent work environment for the employees by fostering a sense of community and team building
3. Manage and address employees' work-related queries
4. Make team members' well-being a priority – be flexible, passive and a listening ear when receiving feedback
5. Support the company's human resource department in any other ad hoc/operation duties

[Remuneration Package]

• Basic + Incentives + Bonuses
• Comprehensive Training Provided
• Fast-paced environment

[The Type Of Person We're Looking For]

• Initiative, meticulous and self-motivated
• Strong interpersonal and communication skills; both spoken and written
• Be able to work in a fast-paced environment and make sound recommendations
• Degree or Diploma in any relevant field
• Proven work experience as a Recruiter (either in-house or agency)

About the Role

This 3-5 months internship offers a unique opportunity to gain hands-on experience across diverse HR functions, focusing on meaningful projects that drive positive change within the organisation. If you’re eager to develop practical HR skills and contribute to initiatives that make a real impact, this role is for you.

Job Description

• Engage in real-time impactful HR projects, such as the implementation of a new HRIS, launching updated employee benefits, and driving other HR improvement initiatives
• Support our digital transformation journey by helping to digitise essential HR process flows, driving an exciting initiative to enhance and streamline workflows for greater efficiency and impact
• Draft and organise engaging internal communications, including newsletters, policy updates, and announcements, to keep staff informed and connected
• Assist in the enhancement of staff engagement and new hire orientation programs, helping to create a positive and memorable onboarding experience
• Develop your analytical skills by assisting in the creation of standardized reporting templates, dashboards, scorecards, and key HR metrics

Who we are looking for:

• Min Diploma / Degree in Human Resources or related field
• Strong organisational and planning skills
• Strong communication and interpersonal skills
• Initiative, willing to learn, and a team player
• Resourceful and self-motivated
• No prior experience needed

About the Role

This 3-5 months internship offers a unique opportunity to gain hands-on experience across diverse HR functions, focusing on meaningful projects that drive positive change within the organisation. If you’re eager to develop practical HR skills and contribute to initiatives that make a real impact, this role is for you.

Job Description

• Engage in real-time impactful HR projects, such as the implementation of a new HRIS, launching updated employee benefits, and driving other HR improvement initiatives
• Support our digital transformation journey by helping to digitise essential HR process flows, driving an exciting initiative to enhance and streamline workflows for greater efficiency and impact
• Draft and organise engaging internal communications, including newsletters, policy updates, and announcements, to keep staff informed and connected
• Assist in the enhancement of staff engagement and new hire orientation programs, helping to create a positive and memorable onboarding experience
• Develop your analytical skills by assisting in the creation of standardized reporting templates, dashboards, scorecards, and key HR metrics

Who we are looking for:

• Min Diploma / Degree in Human Resources or related field
• Strong organisational and planning skills
• Strong communication and interpersonal skills
• Initiative, willing to learn, and a team player
• Resourceful and self-motivated
• No prior experience needed

JOB DESCRIPTION:

• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.
• Stirring and heating soups and sauces as well as preparing hot beverages.

JOB REQUIREMENT:

• Sound knowledge of food health and safety regulations.
• The ability to stand for extended periods.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills
• Must have knowledge in indian and malay food

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday – Friday, 9am – 6pm, Saturday, 9.30am – 6pm
• Location: Toh Guan

RESPONSIBILITIES:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

REQUIREMENTS:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Local E-Commerce and Renovation Company hiring part-time accounts, admin and HR executive

Working days & Hours:

• Any 2 days in office 10am - 4pm
• 1 day WFH, timing flexible, 5 hours

Job Scopes:

Admin:

1. Filing and organising of Company's mails, letters and documents
2. Maintain proper records of Company's assets and equipment
3. Process and maintain proper records of Company's insurances

HR:

1. Process and maintain proper records of employee's leave, MC
2. Process and maintain proper records of employee's monthly claims
3. Process and maintain proper records of employee's leave, MC

Accounts

1. File and upload all invoices and payments to suppliers and vendors accordingly to XERO
2. Tabulate and tally sales records with bank balances
3. Issue invoices to customers where needed
4. Process monthly payments including payroll
5. Process and reconcile incoming stocks with POs / order list

Requirements:

• 2 years experience in accounting role
• Diploma and above in Accounting
• SG
• Experience in XERO software
• Experience in Company ERP software

Exciting Job Opportunity of Relief Teaching Assistant with Stamford American International School

Stamford American International School is a leading international school in Singapore with over a decade of experience in delivering a world-class education to students from over 70 countries. Our legacy is rooted in academic excellence, inclusivity, and a commitment to student-centered learning.

As a school, we are proud of our heritage and our shared vision for the future of international education. Our story is one of dedication, commitment, and a belief in the power of education to transform lives. We are committed to helping our students become global citizens and leaders of tomorrow.

We invite you to join our team as a Relief Teaching Assistant.

Why Choose Stamford American International School?

• A supportive and collaborative work environment where your contributions are valued
• An opportunity to be part of a diverse and multicultural community
• Professional development opportunities to enhance your skills and advance your career in education
• Competitive compensation and benefits package

As a Relief Teaching Assistant, you'll have the chance to:

• Support the learning and development of young students in Early Years to Elementary
• Gain valuable experience in an international educational setting
• Contribute to a vibrant and inclusive learning environment
• Collaborate with dedicated educators to create engaging and interactive lessons

Unique benefits of being a Relief Teaching Assistant:

• You will have the flexibility to determine which days you will work. The Relief Teaching Assistant role is flexible and it is quite possible to work around your existing commitments.
• Relief role can be a stepping stone to a full time position. Relief teaching assistants are often considered as candidates for when full-time contract teaching assistant positions arise.

Are You the One we're Looking For?

• You love working with children and supporting their academic and social growth
• You thrive in dynamic environments & adapt seamlessly to different classrooms & age groups
• Your are creative
• You excel at building meaningful connections with students, colleagues & parents alike
• Previous experience in the role will help but is not essential. What truly matters is your passion & dedication to making a difference

Take on this amazing opportunity to be part of our dedicated team! Apply now to become a Relief Teaching Assistant at Stamford American International School.

To apply, please submit your resume and a cover letter outlining your passion for education and why you would be a great fit for this role.

Join us in shaping the future of education and inspiring young minds to reach their full potential!

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, which is Stamford’s holding organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

About the Role
This 3-5 months internship offers a unique opportunity to gain hands-on experience across diverse HR functions, focusing on meaningful projects that drive positive change within the organisation. If you’re eager to develop practical HR skills and contribute to initiatives that make a real impact, this role is for you.

Job Description

• Engage in real-time impactful HR projects, such as the implementation of a new HRIS, launching updated employee benefits, and driving other HR improvement initiatives
• Support our digital transformation journey by helping to digitise essential HR process flows, driving an exciting initiative to enhance and streamline workflows for greater efficiency and impact
• Draft and organise engaging internal communications, including newsletters, policy updates, and announcements, to keep staff informed and connected
• Assist in the enhancement of staff engagement and new hire orientation programs, helping to create a positive and memorable onboarding experience
• Develop your analytical skills by assisting in the creation of standardized reporting templates, dashboards, scorecards, and key HR metrics

Who we are looking for:

• Min Diploma / Degree in Human Resources or related field
• Strong organisational and planning skills
• Strong communication and interpersonal skills
• Initiative, willing to learn, and a team player
• Resourceful and self-motivated
• No prior experience needed

• Develop and post job descriptions, manage job advertisements, and use recruitment platforms to attract candidates.
• Review resumes, conduct interviews, and coordinate with department heads to select suitable candidates.
• Facilitate the onboarding process for new hires, including orientation, training, and introduction to company policies.
• Address and mediate employee disputes and grievances to maintain a positive work environment.
• Implement programs and initiatives to enhance employee satisfaction, motivation, and retention.
• Provide guidance and support to employees on work-related issues, career development, and performance concerns.
• Develop and manage performance review processes, including setting performance goals, conducting evaluations, and providing feedback.
• Create and implement employee development plans and training programs to support career growth and skill enhancement.
• Ensure compliance with labor laws, regulations, and company policies, including wage and hour laws, equal employment opportunity, and health and safety standards.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks. Handle benefits enrollment and inquiries.

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback