The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

• Support projects from the Mechanical Engineering/Design perspective of Buildings (Industrial/High-Tech, Data-Centre) from initial scoping through detailed design, commissioning, and final handover, including preparing technical specifications, reports, and cost estimates.
• Collaborate with respective departments to develop client proposals and tenders, aiming to achieve profitable business outcomes. This involves bid planning, facilitation, cost estimation, writing, technical input, and necessary approvals.
• Serve as a technical authority, providing mentorship and guidance to other electrical engineers in the team while ensuring technical excellence in all aspects of project execution.
• Foster strong client relationships by contributing to client plans and maintaining a positive rapport while supporting the development and motivation of team members and junior engineers.

Requirements

• Bachelor's Degree in Mechanical with a minimal of 3-10 years of prior functional experience with Engineering Consultants, Design Practices or Professional Services
• Buildings (Industrial/High-Tech, Data-Centre)
• Good knowledge of working drawings and construction practices
• Conversant with local codes & regulations
• Competency in authority requirements and submission procedures

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Dickson KOH | Managing Partner
Head, Infrastructures Practice
EA Registration R1103367

Position: Barista cum Service

Salary: S$ 2,800-3,200

Working Days & Hours: 5 days work week

Working Location: Chinatown (New opening from Jan 2025）

The restaurant:

Join us at Yān Huo, a new Chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Job Duties:

1. Ensure smooth running of all bar operations in the absence of the Assistant Bar Manager or Bar Manager

2. Ensure weekly/daily checklists are completed by bar staff

3. Ensure all of the bar team adhere to systems and procedures as outlined in the standards of procedures manual

4. Ensure all stock is rotated and stored in a safe manner

5. Ensure all bars are prepared for set up in advance of each shift and in accordance with relevant standards of procedure

6. Ensure that all staff arrive to work on time and in correct uniform and name badge as per weekly rota

7. Develop, train and coach bar staff to the standards required of a four star Hotel establishment in accordance with the standards of procedures manual

Job Requirements:

1. At least 2 year of experiences in F&B industry

2. Food Hygiene Certificate is preferred

1. POSITION SUMMARY

• Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning.

2. KEY PERFORMANCE INDICATORS:

• Contribute to target achievement

• Deliverbra business to plan

• Execute flowless transfers between stores

• Implement delivery controls in place as per SOP

• Deliver timely floorset implementation

3. KEY AREAS OF RESPONSIBILITIES

• Drives store sales and growth by personally selling to customers

• Converting returns, offers and other promotions into larger sales

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register

• Reinforces customer buying decisions at checkout and encourages purchase of additional items

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards

• Assists with other projects as and when needed

Full-Time Staff Benefits
1. Attractive salary package (basic + commission) – up to $2,000++
2. Medical Coverage
3. Dental & Optical Coverage
4. Annual Leave – 14 days
5. Birthday Leave
6. Staff Purchase (applicable for all the brands under Valiram Group) *
7. 2 off days in a week
8. On Job Training and mentoring will be provided
9. Comprehensive career development plan
*Terms & Conditions Apply

Job Description
• Support day-to-day retail operations as a Brand Ambassador.
• Achieve Individual sales and Store sales targets.
• Perform cashiering duties and various payment transactions in-store.
• Manage in-store visual merchandising display and floor-set changes.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Work with the Manager to best handle customer complaints.

Requirements
• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.
• Working hours: 44 hours per week (include weekend, PHs), retail hours.

Full-Time Staff Benefits
1. Attractive salary package (basic + allowance + commission)
2. Medical Coverage
3. Dental & Optical Coverage
4. Annual Leave – 14 days
5. Birthday Leave
6. Staff Purchase (applicable for all the brands under Valiram Group) *
7. 2 off days in a week
8. On Job Training and mentoring will be provided
9. Comprehensive career development plan
*Terms & Conditions Apply

Job Description
• Support day-to-day retail operations as a Brand Ambassador.
• Achieve Individual sales and Store sales targets.
• Perform cashiering duties and various payment transactions in-store.
• Manage in-store visual merchandising display and floor-set changes.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Work with the Manager to best handle customer complaints.

Requirements
• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.

• Chinese speaking is a must to cater to Chinese tourist groups.
• Working hours: 44 hours per week (include weekend, PHs), retail hours.

Full-Time Staff Benefits
1. Attractive salary package (basic + allowance + commission)
2. Medical Coverage
3. Dental & Optical Coverage
4. Annual Leave – 14 days
5. Birthday Leave
6. Staff Purchase (applicable for all the brands under Valiram Group) *
7. 2 off days in a week
8. On Job Training and mentoring will be provided
9. Comprehensive career development plan
*Terms & Conditions Apply

Job Description
• Support day-to-day retail operations as a Brand Ambassador.
• Achieve Individual sales and Store sales targets.
• Perform cashiering duties and various payment transactions in-store.
• Manage in-store visual merchandising display and floor-set changes.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Work with the Manager to best handle customer complaints.

Requirements
• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.

• Chinese speaking is a must to cater to Chinese tourist groups.
• Working hours: 44 hours per week (include weekend, PHs), retail hours.

• To provide close supervision and ensure residents’ well-being are taken care of by being available and accountable for their whereabouts.
• To arrange with social worker on new admission, and to brief residents of the rules and regulations in the home.
• To develop positive rapport with the children and youths and be role model for the residents.
• To lead and conduct regular programmes and activities for the residents.
• To provide inputs during the development and review of care plans for residents under your care.
• To engage and encourage residents to participate in relevant programmes according to their individualised care plan.
• To manage and monitor (including of timely documentation) residents’ medical/behavioural conditions in a timely and professional manner.
• Ensure the living environment of the children and youths is clean and safe.
• To liaise with relevant stakeholders on residents’ educational matters.
• To lead and conduct team discussions and planning.
• To ensure proper documentation and handover of information for the smooth running of the Home.
• To utilise Home Management System for muster accountability and updating of movement.
• To support the implementation of the model of care in accordance with the needs and profile of the residents.
• Any other duties assigned.

Requirements

• Diploma in any discipline
• 2-3 years’ experience in social service setting
• Able to plan and coordinate daily routine, bonding and life skills programmes.
• Able to interact positively with children and youths.
• Able to enforce discipline standards in a fair and respectful manner.
• Good team player with a high level of initiative and independence.
• Good interpersonal communication skills.
• Able to do rotating shifts, would require to work night shifts

Salary
• Monday - Thursday: $14/hr

• Friday - Sunday: $16/hr

Job Description
• Support day-to-day retail operations as a Brand Ambassador.
• Achieve Individual sales and Store sales targets.
• Perform cashiering duties and various payment transactions in-store.
• Manage in-store visual merchandising display and floor-set changes.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Work with the Manager to best handle customer complaints.

Requirements
• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.
• Working hours: Maximum 35 hours per week (include weekend, PHs), retail hours.

Salary
• Monday - Thursday: $14/hr

• Friday - Sunday: $16/hr

Job Description
• Support day-to-day retail operations as a Brand Ambassador.
• Achieve Individual sales and Store sales targets.
• Perform cashiering duties and various payment transactions in-store.
• Manage in-store visual merchandising display and floor-set changes.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Work with the Manager to best handle customer complaints.

Requirements
• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.
• Working hours: Maximum 35 hours per week (include weekend, PHs), retail hours.

As the HR Manager driving Learning and Development initiatives in So Drama! Entertainment, you will play a crucial role in fostering a culture of continuous learning and professional growth. As a catalyst for growth, your role is instrumental in aligning the skills and competencies of our diverse groups of talents with the cutting-edge industry skills framework outlined by Skills Future Singapore. We believe that our people are our most valuable asset, and your role is the key to unlocking their full potential. By crafting and implementing robust skills and competencies frameworks, you'll be instrumental in ensuring our workforce is not just keeping up but staying ahead in the dynamic landscape of Media and Entertainment in Singapore.

JOB DESCRIPTION

1. Skills and Competencies Framework:

• Develop and refine skills and competency frameworks tailored to different job families and champion its implementation across the organisation.
• Collaborate with the Competency Owners and Representatives to identify skills, competencies and training required of the different job roles.
• Stay at the forefront of industry trends to keep our frameworks agile and future-ready.

2. Learning and Development Initiatives:

• Innovate and implement engaging learning programmes (e.g. workshops and Brown Bags) that foster skill enhancement and professional growth.
• Evaluate programme success through robust feedback mechanisms and performance metrics.

3. Strategies and Budgeting

• Develop and implement a comprehensive learning and development strategy aligned with the company's vision, mission, and strategic goals.
• Develop and manage the budget for learning and development initiatives and provide insights and recommendations for strategic allocation of resources.

REQUIREMENTS

• Bachelor’s degree in Human Resources, Learning & Development, or a related field.
• At least 8 years of relevant progressive HR experience, with at least three years in a managerial role. Experience in the Media and Entertainment industry or related fields is highly valued.
• Proven experience in designing and implementing competency frameworks and training programmes. Familiarity with the Skills Future Framework for Media industry will be an added advantage.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders.
• Meticulous, self-driven, able to work independently and as a team.
• Ability to plan, multi-task and manage project and timelines effectively.
• Certifications: Professional certifications in HR (e.g., IHRP, SHRM) are a welcomed bonus

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

• Preparation of cytological specimens, including gynaecological and non-gynaecological samples for the diagnosis of the diseases.
• Receive and accession both non-gynae and gynae specimens.
• Processing gynae specimens (both liquid-based Cytology and conventional smears) and subsequently mounting and labeling the prepared slides.
• Preparation of non-gynae specimens, including processing, staining, mounting and labeling of prepared samples.
• Learn to screen gynaecological and non-gynaecological specimens under the supervision of the senior cytotech.
• Comply with the senior staff with regards to work procedures and duties.
• Willing to undergo training and development as and when necessary.
• Perform all procedures in accordance with the laboratory protocols and SOPs.
• Learn FNA techniques and with experience be able to make an on-site diagnosis.
• Comply with the safe disposal of the Gynae and Non-Gynae samples
• Assist in recording and filing of QA sheets.
• Perform any other related duties assigned by the supervisor.

Requirements

• Min Diploma in any biology science courses
• Able to work work immediately
• Experience in lab will be an advantage

Temp till end of March 2025

Hospital Diagnostics lab

$12 / hour

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

HR & Admin Executive (MNC)

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: S$ 2,800 - 3,000 + Transport Allowance

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Assistant Manager (HR Business Partner)

Reporting to the Assistant Director, you will partner with Heads of Departments (HODs) to provide HR guidance and service delivery across manpower planning, talent acquisition, HR operations, employee relations, and engagement.

Key Responsibilities:

Manpower Planning & Analytics:

• Collaborate with HODs to forecast manpower needs, analyze workforce data, and generate actionable insights.
• Provide reports on hiring, attrition, retention, and leave trends.

Talent Acquisition & HR Operations:

• Manage end-to-end recruitment, including approvals, shortlisting, salary proposals, and offers.
• Liaise with stakeholders for licensing, accreditation, and privileging of medical staff.
• Implement and review HR policies, workflows, and compliance processes.
• Oversee onboarding, exit interviews, contract renewals, work passes, and HR-related billing.

Employee Relations & Engagement:

• Investigate workplace misconduct and employee grievances, ensuring proper resolution.
• Advise HODs on performance, risk management, and staff counseling.
• Recommend interventions to enhance employee engagement.

Projects & Process Improvement:

• Drive process efficiency initiatives and support HR projects as assigned.

Requirements:

• Bachelor’s degree (HR qualifications or IHRP-CP preferred).
• Minimum 6 years of HR generalist experience.
• Proficiency in MS Office and HRIS (e.g., Success Factors).

Job Title: HR Assistant

Responsibilities:

• Assist in recruitment processes (posting job ads, screening resumes, scheduling interviews).
• Maintain employee records and update HR databases.
• Support onboarding and offboarding procedures.
• Handle employee inquiries regarding policies and benefits.
• Assist in payroll preparation and timekeeping.
• Organize training sessions and employee events.

Requirements:

• Strong communication and organizational skills.
• Basic knowledge of HR software and MS Office.
• Ability to handle sensitive information confidentially.
• Previous HR or administrative experience is a plus.

Location: Tuas

Job Type: [Full-Time]

R22110793 TEY GUAN HONG

23C1607 ENSURE MANPOWER CONSULTANCY PTE LTD

Job Scope :

- Managing of foreign employee work pass related matters

- Support and maintain training administration and certification for operators

- Support and coordinate HR welfare activities and employment engagement

- Manage eLeave in Workday and reporting

- HR administration such as maintaining for Pfiles, employee information in Workday System

- Manage day-to-day operations issues for Blue Collar employee

- Managing and ensuring confirmation for new employees is on time

- Diploma in HR or equivalent.

- 2 years’ of relevant experience

- Relevant experience in Manufacturing environment

- Experience with Work Pass application

- Able to start in a fast paced environment

- Able to start work immediate or short notice

Click ‘Apply’ if you enjoy the following:

- Interacting with people

- ⁠Seek recognition and enjoys being in a supportive & vibrant enviroment

Job scope includes:

- Involving in the end-to-end process of recruitment

- ⁠Brainstorming ideas and achieve the recruitment target

- ⁠Participate in team-bonding activities related with the sales team

- ⁠Uphold and maintain the company’s system

- ⁠Generate and prepare reports on weekly/monthly basis

- ⁠Claims and reimbursements of the Director

Requirements:

- ⁠Meticulous and eye for detail

- ⁠Well-organised and proactive

- ⁠Sense of urgency with good work ethics

- ⁠A great SMILE

Interested candidates who’re keen to find out more about this opening, please send in your applications now!

Job Description:

• Participate in social work practice across disciplines
• Support in building rapport and professional relationships with clients and significant other
• Conduct casework
• Support needs and intake assessments such as conducting Means Testing, financial assessments, conducting home visits, etc.
• Provide support to Social Workers on case and care planning and interventions
• Conduct and prepare social report to apply for financial aids and apply necessary financial schemes to help
• Prepare case notes and documents
• Support the evaluation of group work intervention processes and outcomes
• Perform community development work
• Support conduct environmental scans and community needs assessments

Job Requirements:

• Min Diploma in Social Sciences (Social Work) or Social Services
• Able to start work immediately or within a short notice

Interested candidates do attach your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Develop end-to-end sourcing strategies for all the open job positions, using various sources (recruiting website, referrals, on-site, etc.)
• Screening, filtering, and shortlisting of candidates as well as managing interview schedules.
• Source and interview candidates, presenting qualified ones to hiring managers.
• Provide HR hiring advices to department heads to discuss on their hiring needs, market conditions, and align on expectations.
• Ensure all candidate credentials and information is up-to-date HR system.
• Manage employee on-boarding and off-boarding activities.
• Ensure HR practices and candidate sourcing procedure are comply with local employment regulations and MOM rules.
• Involve in local/ regional HR projects when needed.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Human Resources, Business, or related field.
• At least 2 - 3 years of experience in end-to-end talent acquisition, preferbaly focus on technology roles.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

• Ensure that procurement of products and services are always carried out in a fair and objective manner in compliance to procurement policies and ensure timely deliveries.
• Monitors and reviews consumption trends for all medical, surgical and non-medical supplies and re-adjust their holding levels as appropriate.
• Assists in the preparation of procurement documents and negotiate with vendors.
• Process PR/ PO/ Invoices/ WOC.
• Actively participate in RFQ/P procurement process and coordinate approval papers for submission.
• Liaise with store / user departments and vendors on any dispute over item discrepancies and reconciles with the vendors and reports unresolved issues.
• Solicit feedback and be proactive in addressing problems.

Requirements

• Diploma / Advanced / Higher / Graduate Diploma in Supply Chain or related discipline with at least 2 years of relevant experience.
• Proficient in Ariba/Sesami and SAP MM modules.
• Sound knowledge of procurement cycle and governance.
• Strong interpersonal and communication skills.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Job Responsibilities:

• Handling of HR-related administration duties
• Assist in HR operations
• Conducting face to face interviews with prospective applicants
• Coordination of interviews
• Provide support to the HR executives and other related departments
• Other general administration ad-hoc duties

Requirements:

• Min GCE A Levels/Diploma/Degree holders in HR/Business (or equivalent)
• Experience not required as training would be provided
• Able to commit minimum of 3-6 months or longer

Interested candidates do send in your resume to [email protected]
Attn: Wendy Khoo Hui Wen (R1761665)
Recruit Express Pte Ltd (99C4599)

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:
• Assume a secondary role in case management through providing support to case workers. To co-work with case workers in relation to clients and their family members through casework towards supporting the family’s needs.
• Support Admin Executive in performing administrative duties for the centre
• Provide logistics and administrative support of FSC programmes (e.g. group work, community work)
• Source and coordinate resources, brokering of services to meet the needs of clients

Requirements:
• Diploma in Social Work/in relevant discipline
• Minimum 2 to 3 years of work experience
• Good communication and interpersonal skills
• Proficient in Microsoft Applications (Word, Excel, PowerPoint)
• Strong organizational and planning skills.
• Good Team Player

Work Location: Taman Jurong

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.