Back Office Manager (Customer Service) – Engineering industry

Responsibilities:

• Oversee all back-office service activities and manage the back-office team.
• Meet sales KPIs and prepare accurate sales quotations and price proposals for customers.
• Maintain updated databases (pre-order and post-order) in CRM and spreadsheets.
• Ensure data completeness and accuracy in SAP/CRM for quotations.
• Track customer inquiries, prepare quotations, and drive order intake.
• Handle customer feedback and complaints, resolving or escalating issues as necessary.
• Manage sales and development for a select group of customers.
• Coordinate with internal departments and intercompany teams on sales tasks.
• Maintain standard spare part lists (SPC).
• Provide administrative support to the sales team as needed.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum of a Diploma in any field.
• Strong business English communication skills.
• Must have solid SAP knowledge and experience.
• Proficient in MS Office applications.

Experience:

• Background in high-volume transactional environments.
• Exceptional organizational and time management skills.
• Ability to work autonomously and collaboratively in a team.
• At least 5 years of experience in sales or a sales support role.
• Strong commercial acumen.
• Familiarity with sales processes and systems.
• Experience in a manufacturing/Engineering industry is a plus.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore

Job Role Description
-You will be responsible for all aspects of quality assurance and ESG compliance within the company. Key responsibilities include developing, implementing, and maintaining quality management systems, conducting supplier audits, and monitoring supplier performance to ensure compliance with our quality standards. You will work closely with production, procurement, and project management teams to implement and uphold quality systems, drive continuous improvement initiatives, and update the team on the latest quality policies and regulations.

Work Functions and Key Tasks

QA

§ Conduct regular quality testing/evaluation to rectify and fix any issues related to product functionality.

§ Work closely with R&D for the new product/part evaluation and generate quality evaluation report after evaluation.

§ Conduct multiple types of testing, including functional, performance, reliability.

§ Ensure compliance to all relevant Quality Management Systems, including but not limited to ISO 9001

§ Provide Quality Management System (QA) advice to all Businesses and drive continuous improvements.

ESG

§ Lead and manage ESG projects & initiatives from inception to completion, ensuring alignment with corporate sustainability goals.

§ Develop project plans, timelines, and budgets, and coordinate resources effectively.

§ Project lead in a cross functional team to ensure project schedule is executed in a timely manner and meeting project budget

§ Any ad hoc jobs as assigned by the team leader.


Job Requirement
§ Bachelor’s degree in electronic and electrical engineering

§ 5 years operational, quality and engineering experience in manufacturing industry preferred

§ Good knowledge of Quality System Standards such as ISO9001, ISO14001 and ISO45001

§ Good knowledge of sustainability concepts, ESG frameworks, and industry trend

§ Strong analytical and problem-solving skills and experience with quality assurance methods and tools

§ Strong organizational and project management skills to contribute to the successful implementation of sustainability initiatives.

Responsibilities:

• Install and commission equipment or systems at customer locations according to specifications and guidelines.
• Perform scheduled maintenance and provide emergency repairs for equipment malfunctions.
• Diagnose and troubleshoot technical issues, including electrical, mechanical, and software problems.
• Collaborate with customers to understand their needs and provide technical support and training as needed.
• Ensure compliance with safety standards and company policies during all aspects of work.
• Document service activities, including service reports, parts usage, and customer interactions.
• Communicate effectively with internal teams to relay customer feedback and resolve technical issues promptly.
• Stay current with technical advancements and industry trends to provide proactive service solutions.

Requirements:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. Equivalent work experience may be considered.
• 4 years of experience in field service engineering
• Strong technical skills with proficiency in troubleshooting electrical and mechanical systems.
• Familiarity with diagnostic tools and software used in equipment maintenance and repair.
• Ability to work independently and prioritize tasks effectively to meet customer needs.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Willingness to travel extensively to customer sites, sometimes on short notice.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Job Scope

• Carryout maintenance, repair and overhaul work on vehicles (Opel, EV & commercial vehicles), ensuring minimum turnover time for schedules repairs and inspections to meet workshop’s service standards and according to job order
• Ensure high standard of workmanship and avoid any come back job
• Notify team leader of unusual repair problems which will require major repair and replacement parts for recommendation
• Adhere to defined guidelines in regards to safety, orderliness and tidiness in the workshop, including proper handling of tool and equipment’s
• Requisitions and pick up vehicles and equipment parts from the store to complete work assignment
• Ensure proper handling of customer vehicle and good housekeeping of work area
• Practice safe and proper engineering practices in accordance with manufacturer or workshop instructions and procedures
• Complete work order for each vehicle and unit services, listing items replaced and material used, instructions and procedures
• Performs other related duties as required by team leader or superiors
• Assist team leader to control on unnecessary usage/wastage of workshops’ materials and non-chargeable repair
• Maintain and take ownership of individual tradesman tools, workshop tools
• Provide technical guidance to technicians on more complex repair work
• Cooperate with Team Leaders or any other supervisor to ensure customer requirements are met
• Perform any other adhoc duties as assigned

Requirements

• Minimum NTC 2 or NITEC 2 in Automotive Technology
• 2-3 years experiences in automotive electrical repair (relevant diploma qualification e.g. Technical Engineer Diploma)
• Class 3 Driving License advantageous
• Must able to read electrical diagram and knowledge on usage of multimeter and insulation meter. (Tested during interview)

ob Responsibilities:

• Analyze user requirements to design and develop an in-house Accounting and Payroll System following the Software Development Life Cycle (SDLC).
• Manage, back up, and periodically clean system source code and databases.
• Install and thoroughly test software solutions before delivering them to end users.
• Provide training sessions and user guides to end users.
• Administer and manage the full suite of Microsoft Office 365 applications, including Exchange, OneDrive, SharePoint, and others.
• Offer end-user training and support for all Microsoft Office 365 tools.
• Design and maintain the company website using WordPress.
• Develop and manage the company intranet using SharePoint.
• Coordinate with vendors regarding software licensing matters.
• Assign and manage software licenses for authorized users upon request.
• Prepare and maintain IT internal control reports for submission to the Japan Head Office.
• Document and oversee asset handovers (e.g., laptops) during issuance or return.
• Propose, research, and procure new devices based on user needs.
• Assist and recommend telecommunication products to users upon request.
• Manage and maintain external storage solutions, such as NAS.
• Respond to IT-related surveys from both internal and external sources.
• Provide ongoing support for resolving hardware and software technical issues, as well as ad-hoc IT support.

Job Requirements:

• Min ITE & above
• Preferred to have class 3 driving license

Job Responsibilities:

• Serves customers by identifying their needs and engineering adaptions of products and services
• Provides quotation and technical support to customers
• Contributes to team effort by accomplishing related results as needed

• Support on the day-to-day admin / HR queries related to employees
• Managing records, updating databases, and assisting in HR operations
• Monthly & ad hoc invoices creation
• Preparing admin / HR reports
• Handle employee inquiries and provide timely and accurate information
• Any other ad-hoc duties as assigned or required

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us?

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:

1. Deeply understand the company's internationalization business strategy and lead the team to support the overall individual income tax operations of the company;

2. Develop and improve regional individual income tax related operation processes and system construction in accordance with legal compliance requirements;

3. Responsible for following up on individual income tax policies in different countries and regions, and supporting the improvement of the individual income tax system for Internationalization assignment.

Minimum Qualifications:

1. 5 years experience in tax operations;

2. Fluency in English;

3. Excellent project management skills, strong project driving and execution ability;

4. Good logical thinking, and strong research and data analysis capabilities.

Preferred Qualifications:

1. Experience in technology industry or human resources/management consulting;

2. Good business acumen, strong business understanding and insights;

3. Self-driven, good learning capability, good resilience and adaptability to changes and uncertainties;

4. Good teamwork awareness and collaboration skills.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Descriptions:

• Handle sales inquiries and generate and present quotations
• Develop and execute sales strategies and marketing plans
• Deliver exceptional customer service to ensure customer satisfaction and build long-term relationships
• Prepare monthly sales reports

Job Requirements:

• Must possess a Class 3 license
• Minimum GCE ‘O’ level qualification with at least 1-2 years of sales experience in freight forwarding or logistics.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal, and negotiation skills
• Demonstrates a strong sense of initiative with the ability to work independently as well as a team player.

Job Responsibilities

1. Manage and maintain Accounts Payable and Accounts Receivable modules.
2. Ensure timely payments to vendors and prompt collections from customers.
3. Prepare and issue debit and credit notes as needed.
4. Process petty cash vouchers, prepare expense claims, and record transactions in the accounting system.
5. Coordinate and arrange payments to suppliers.
6. Reconcile suppliers’ statements of accounts.
7. Assist with quarterly GST submissions and ensure alignment between the accounting system and IRAS/Customs to meet MES compliance requirements.
8. Perform any additional tasks as assigned.

REQUIREMENTS:

• Diploma in Accountancy, LCCI, CAT, or equivalent qualifications.
• Experience with the Navision accounting system is advantageous.
• Detail-oriented, organized, and willing to learn.
• Proficient in Microsoft Office tools.

Job Description

• Maintain workplace safety and health (WSH) standards and ensure compliance.
• Develop and execute WSH plans and policies effectively.
• Assess tools, equipment, and processes for safety and compliance.
• Encourage employee participation and ensure adherence to safety protocols.
• Identify workplace hazards and implement appropriate risk mitigation measures.
• Investigate workplace incidents and enforce corrective actions.
• Conduct activities to promote WSH awareness among employees.
• Report to the Safety Officer and assist with assigned responsibilities.
• Perform additional duties as required.

REQUIREMENTS

• Diploma or Degree in Environmental, Health, and Safety or a related discipline.
• Advanced Certificate in Workplace Safety and Health (WSH).
• At least 3 years of experience in the WSH field, ideally in the construction sector.
• Ability to provide hands-on support at job sites and take a strategic approach to enhance EHS performance.
• Strong collaboration and team-working skills.
• Proactive, self-driven, and dynamic with a passion for safety initiatives.

Responsibilities:

• Prepare and cook food orders for customers while following the company’s service standards and operational procedures.
• Handle kitchen setup for opening and closing shifts, ensuring consistent quality, cleanliness, and service levels as per company guidelines.
• Oversee food production to ensure the cooking process and final products meet company standards, with a focus on preventing and recording potential losses efficiently.

Job Description

We are looking for an experienced Class 4 Driver to manage airport import/export tasks, warehouse transfers, and general deliveries. Your role ensures timely and safe transport of goods while maintaining high service standards.

Responsibilities:

Handle airport cargo transport and ensure proper documentation.

Safely transfer goods between warehouses.

Complete local deliveries efficiently and professionally.

Follow road safety regulations and perform routine vehicle checks.

Requirements

Class 4 License with prior driving experience.

Familiarity with airport and warehouse operations is preferred.

Able to handle cargo.

Reliable, safety-conscious, and a team player.

Responsibilities Summary:

1. Product Innovation & Planning:
   -Develop and prioritize new product ideas based on market trends and customer insights.
   Conduct industry analysis, assess technologies, and define product features.
   Establish competitive positioning and unique selling points (USP).
   Create and manage NPD roadmaps, coordinating with teams using Agile methodologies.
2. New Product Development (NPD):
   -Engage contract manufacturers, collaborate with engineers, and oversee NPD discussions.
   Ensure formulations meet regulatory standards; lead product trials and testing.
   Define product specifications, finalize labeling, and coordinate packaging design.
   Provide technical documentation, research pricing, and propose costs.
   Present products to management for approval.
3. Product Launch Support:
   -Act as a technical resource for marketing; provide briefs and training to sales teams.
4. Post-Launch Management:
   -Monitor industry trends and product performance, identifying improvements.
   Address formula-related issues and implement corrective actions.
5. Process Development & Compliance:
   -Develop and enforce SOPs aligned with industry standards and QMS requirements.
6. Additional Duties:
   -Participate in projects and tasks to support company goals.

REQUIREMENTS:

• A degree in Nutrition, Pharmacy, Chemistry, or a related field.
• Preferably, some experience in product development/management within the dietary supplement and health food industry.

Key Job Tasks & Responsibilities:

• Supervise all upcoming and ongoing projects, from tendering to final handover.
• Engage with clients and consultants on project matters, attending relevant meetings.
• Determine the need for a formal design control, verification, and validation program as required by tender or contract specifications.
• Review and validate design system details, coordinating with project managers and consultants to ensure service completeness and functionality.
• Assess pre-contract cost estimates, cash flow projections, feasibility studies, and cost analyses prepared by the QS team across all areas.
• Ensure compliance with approved designs, materials, and specifications as outlined in contracts.

Lead and Manage Project Teams:

a. Deliver the service standards expected by clients and consultants.

b. Use materials that meet project specifications.

c. Ensure project schedules are adhered to and deadlines are met.

d. Quickly resolve issues that arise on project sites.

e. Continuously review, monitor, and improve project management processes, workmanship, and on-site quality.

Actively participate in ad-hoc projects and handle additional duties as required.

Roles & Responsibilities:

1. Develop detailed shop job/working drawings (Architectural/Structural) to aid project construction.
2. Coordinate and rectify errors in plans and specifications with Architects/Engineers/M&E.
3. Assist site colleagues in providing timely and accurate shop drawings for construction.
4. Consult with site colleagues to resolve drawing discrepancies, redesign, and minimize issues.
5. Collaborate with vendors/suppliers to prepare accurate drawings for site use.
6. Create as-built drawings for project completion submission/handover to clients/consultants.
7. Utilize BIM software for Arch/M&E/Structural drawing.
8. Support tender processes in BIM/drafting as required.
9. Attend technical meetings when necessary.
10. Ensure effective Multi-Disciplinary coordination works are carried out.

Inside Sales Coordinator - Engineering Industry

Responsibilities:

• Be the backbone of the sales efforts by managing a select group of valued customers.
• Prepare sales quotations and price proposals.
• Take charge of purchase requisitions to ensure smooth operations.
• Support the sales team closely.
• Update and maintain essential sales data in SAP/CRM for accurate reporting.
• Collaborate cross-departmentally to streamline sales-related tasks and enhance efficiency.
• Perform ad-hoc duties.

Requirements:

• Diploma in Mechanical Engineering or a related field.
• Excellent business English skills that help you communicate effectively.
• Proficient in MS Platforms.
• At least 1 to 3 years of experience in a sales/support role.
• Strong knowledge of SAP.
• Commercial acumen with understanding of the sales process.
• Well-organized with good time management.
• Experience in a manufacturing environment is preferred.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore.

Roles & Responsibilities

QUANTITY SURVEYOR

Reporting to Director and Asst. QS Manager

Performing the full spectrum of duties required as a quantity surveyor

Managing all contracts/sub-contracts activities, including meeting project budget, ensuring profitability, contract/sub-contract terms and conditions, and scheduling procurement activities to meet project deadlines.

Leading and managing the QS team for the overall direction, coordination, and execution of projects from tender development to construction inception to final completion.

Leading and managing the purchase team for the overall direction and development to final completion of the project.

Main Job Tasks & Responsibilities

a) Tender Development

1. Registering all tender invitations and seeking approval from directors to accept tender invitations
2. Attending show rounds (if any)
3. Assigning QS to take off all required quantities or undertaking the taking off process
4. Collating and checking that all necessary pricing required for the tender is in order and complete
5. Discussing final tender pricing with superior 2 days before the closing date
6. Overseeing and ensuring all tenders are submitted on time
7. Updating the tender summary chart

b) Contract

1. Assigning QS to the job upon receipt of the awarded contract or undertaking to take charge of a specific project.

Monitoring and ensuring project insurance, establishing project deadlines, and establishing sub-contractors/suppliers list

1. Monitoring and ensuring all necessary critical procurement is in place and on time to meet project deadlines
2. Establishing and controlling project budget with team members
3. Controlling and ensuring the team works within the approved project budget
4. Managing, checking, and ensuring progressive claims are in order and submitted on time
5. Ensuring all VOs are duly raised and acknowledged by the client before any work commences
6. Handling, monitoring, and governing all contract administration and management

c) Completion

1. Monitoring, checking, and ensuring Final Account is in order and submitted on time (2 weeks after handover)
2. Monitoring, checking, and ensuring final invoices are duly raised and submitted
3. Following up on consultant payment certification/practical completion certification, etc.
4. Following up on collections
5. Monitoring, managing, and checking that proper project closure documentation is completed
6. Monitoring, checking, and ensuring sub-contractors/vendors' bills are in order

d) Actively participating in ad hoc projects and other administrative duties

e) Awarding contracts and preparing contracts related documents

f) Submitting weekly updates on projects budget, costing, and claim status

g) Attending weekly and fortnightly projects/accounting meetings

h) Company reserves all right to amend above scope of works as and when required.

Roles & Responsibilities

Key Responsibilities

• Obtain new clients and secure potential commercial and government projects.

• Lead business growth by identifying and cultivating new opportunities to expand the company's portfolio and market presence.

• Manage sales inquiries for commercial and government projects.

• Consult with clients to ascertain requirements and needs.

• Submit tenders and negotiate prices with clients.

• Organize workflow to meet client deadlines for handover.

• Collaborate with designers, project managers, QS team, and purchasing team to ensure high-quality project completion, prioritize client satisfaction, and execute projects smoothly.

Responsibility：

Handle full sets of accounts for clients.

Provide professional client service and ensure reporting timelines are met.

Set up charts of accounts for new accounting clients.

Record receipts and payments in accounting software.

Prepare month-end payments and online banking transactions.

Responsible for month-end closing process and preparation of monthly financial report for management purposes.

Prepare GST report and filing.

Update cashflow report.

Audit liaison and drafting of financial statements.

Preparation of XBRL submission.

Compute monthly payroll and year-end remuneration returns. (e.g., Form IR8A)

Liaise with banks for the opening and closing of clients’ bank accounts.

Other related accounting assignments as assigned.

In addition, Senior Account Executives are responsible for mentoring, guiding, and reviewing junior team member's work.

Requirements:

1 to 3 years of relevant working experience in handling full set of accounts preferred. Candidates without prior experience will also be considered.

Candidate must possess a Degree in Accountancy or equivalent.

Candidates with experience in professional firms is advantageous.

Able to multi-task in a fast-moving environment.

Self-motivated, meticulous and customer-service oriented.

A good team player.

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business PartnersProficient in MS Office

Job Responsibilities

• Responsible to lead and manage key HR functions such as employee performance management, compensation and benefits, rewards and recognition, learning and career development.
• Drive performance review processes and support goal-setting initiatives and provide coaching to managers on feedback, development, and performance improvement.
• Support workforce planning, retention, and succession planning for Exempt employees.
• Drive HR strategies with business objectives to support growth and performance.
• Proactive in proposing HR strategies and policies that support employee initiatives and achieve organizational goals.
• Possess analytical skills to drive results through data and recommend strategies for improvement.
• Provide guidance and advise on matters relating to the HR policies and processes and to always ensure compliance with the labor laws.
• Provides oversight and support to the rest of the HR team members.

Job Requirements

• Bachelor Degree in Human Resources, Business Administration or related field
• At least 7 years’ experience in HR roles, preferably in a manufacturing industry.
• Meticulous and detailed oriented.
• Enjoys working in a team, possess good interpersonal and communication skills
• Proactive, a self-starter, embraces changes, energetic and has a flexible mindset.

Other Information

• Work Location: Tuas
• Working Hours: 7.45am - 4.15pm
• Transport: Choa Chu Kang, Jurong East

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 25030

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities

• Creating a recruitment plan and working closely with hiring managers to support recruitment needs
• In charge of onboarding plans and training new employees on existing HR policies and internal processes
• Maintaining HR records, payroll documentation and other relevant administrative matters
• Performance management of all employees
• Providing mentorship and support to junior members within the team
• Compliance and Policy Development - update organisation policies and keep abreast of latest labour and employment regulations

Requirements

• Bachelor's Degree in related discipline
• 3 to 5 years of HR Generalist experience within Banking industry
• Strong communication skills
• Past track record in managing and coordinating with multiple vendors
• Adept in all areas of HR scope: recruitment, employee relations, policy development, HR administration and operations, performance management and benefits administration

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About COTU:

Are you ready to discover a brand new world of vibrant F&B and entertainment? Look no further-C.O.T.U awaits, offering a journey filled with excitement!We're not just any venue; we're a dynamic hub, reshaping hospitality norms and crafting memorableexperiences. It's a multi-concept lifestyle and entertainment venue, featuring five distinct spacesdesigned to delight: from a welcoming lobby bar perfect for both work and relaxation, to asophisticated modern Japanese restaurant, an energetic ultralounge, a refined cocktail bar with liveentertainment, and even a rooftop swimming pool offering stunning city views

Key Responsibilities:

Talent Acquisition:

• Manage end-to-end recruitment processes for various departments, including job posting, screening resumes, conducting interviews, and making offers.
• Collaborate with hiring managers to understand staffing needs and develop effective job descriptions and hiring strategies
• Coordinate and participate in recruitment events, career fairs, and networking opportunities.
• Ensure a positive candidate experience throughout the recruitment lifecycle.
  

HR Generalist Duties:

• Assist with employee onboarding, including new hire orientation and documentation.
• Provide support in employee relations, addressing concerns and providing guidance on policies and procedures.
• Administer and maintain employee records, ensuring compliance with company policies and labor regulations.
• Assist in organizing employee training and development initiatives.
• Handle benefits administration, payroll processing, and leave management in collaboration with HR leadership.
• Support performance management processes, including goal setting, reviews, and feedback.
  

Qualifications & Skills:

• 2-4 years of experience in HR, with a focus on Talent Acquisition and generalist HR functions.
• Strong knowledge of recruitment best practices and labor laws.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.