Salary: up to $12/hr
Duration: 2-3 months contract
Working Days & Hours: Mon-Fri Office Hours
Location: Orchard

Job Description:

- Manage internal and external stakeholders and clients on their hiring needs.

- Match-make candidates for suitable jobs

- Arrange interviews and conduct interviews

- Publish job advertisements

- Manage candidates’ job needs and expectations, their payroll and employment benefits

- Administration duties assigned

- Any other duties assigned by supervisor

Job Requirements: Min GCE A Level / Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Descriptions:

• Liaise, communicate and contact students via phone call or email on updating student assignment submission status
  
• Communicate between external assignment assessors and students on necessary follow ups where required.

Period: 6 months contract

Location: Clementi

Working Hours: 8.30am - 5.30pm, Monday to Friday

Salary: $11/hr

Job Requirements:

• Minimum diploma holder
• Proficient in Microsoft Office applications
• Good communication (in writing and verbal) skills with internal and external stakeholders
• Good time management skills
• Able to work onsite

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: 04C3201)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Responsibilities

• File and organize documents
• Order office supplies
• Help with basic data entry and paperwork

Working Hours :

• 5 Days Office Hours

Salary Rate:

• $12/hr

Requirement:

• Min Diploma / A Level
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working days : 9am to 6pm (Mon to Fri) – To be expected to work during weekends to meet the hiring needs

Working location : To be based onsite at either RWS or GBTB or HQ sometimes

2 years contract

Basic salary up to $7.5k

Annual leave : 7 days

Medical benefit: GHS and outpatient

Notes : Need to do full fledge HR function. Sole contributor at the start. maybe 1-2 executive to hep out in day to day scope.

Need to help in doing rostering/scheduling together with ops manager. Expected to draft up all the policy etc, incentive program etc

Job Scope:

• Lead a HR Team to manage the full cycle of HR function across the full employee lifecycle, from talent acquisition to employee exit, ensuring all HR activities are strategically planned, budgeted, and effectively executed to support Operations.
• Provide leadership, mentorship, and development opportunities to the Talent Acquisition team, fostering a culture of continuous improvement and accountability.
• Supervise the Talent Acquisition (TA) Executive and collaborate with Operations units on manpower needs to ensure timely resource deployment for daily operations
• Act as an advisor to Operations Management on compliance and regulatory matters, including handling employee grievances and employee relation matters.
• Responsible for Project HR budgeting, payroll management, covering personnel and recruitment costs.
• Lead the annual performance management process, ensuring it is effectively communicated and implemented within the division.
• Work closely with Operations units to understand their objectives and deliver HR support to achieve these goals.
• Build and maintain strong relationships with key stakeholders to influence and drive HR strategies that support business growth and performance.
• Stay updated on industry trends, practices, and statutory guidelines, and explore innovative HR solutions.
• Other ad hoc duties as assigned.

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

Duration: 6 Months Contract

Location: Pioneer

Working hours: 8.30am to 5.45pm (Mon to Thur), 8.30am to 5.15pm (Fri)

- Assist in day-to-day operational and administrative require matters, including but not limited to:-

- Assist with faculty recruitment including coordinating campus visits

- Compiling and verifying necessary documents require for new appointments, reappointments, promotion and tenured in a timely manner

- Handle researcher hiring and contract renewal related matters

- Screening and or bundle of resumes as needed

- Facilitating onboarding and offboarding processes

- Manage general administrative tasks as required

- Other ad hoc duties assigned

Requirement

- Degree/Diploma in any field with prior HR experience

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

• Salary range: S$ 3,600 – 4,300+ (Depends on exp)
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• 5 days, MNC, Tuas, Transport (2 ways)
• Hybrid mode, Friendly environment
• Salary: $2200 - $2700, performance bonus
• Lots of learning opportunities

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders
• Corporate Tasks
• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Minimum 1 year of experience in an administrative or office coordination role
• Candidates with no experience can apply as on-the-job training is provided
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• A positive attitude and ability to work independently

Interested applicants, please send your resume to [email protected]

• Assist in sourcing of candidates and creating of job positing
• Human Resource & admin support, resumes shortlisting/filtering and conducting & coordinating interviews
• Updating employees database
• Assist in onboarding and offboarding and any ad-hoc HR & Admin duties
• Training will be provided

Note:
- 5 days work week (M-F)
- 9:00am-6:00pm
- Able to start work from Jan 2025

Applicants please email detailed resume in MS Word Format to Richard Chia Heng Yeow (CEI No.: R1104495).

Email: [email protected]
Mobile: 9272-9627

Recruit Express Pte Ltd

EA License No: 99C4599

(WEST REGION) - Tuas South

Highlights

• At least diploma (from Poly) OR Degree (from local or private)
• AWS + VB
• Lunch provided
• Company 2 ways transport provided - (pick up from Clementi interchange at 740am drop off at Jurong East)
• 815AM - 530PM, No OT

Responsibilities:

• Assist in full spectrum of HR
• Maintaining employee records
• Assisting with recruitment and onboarding
• Managing payroll and benefits administration
• Coordinating training and development programs
• Handling employee inquiries and complaints
• Ensuring compliance with labor laws and company policies

Requirements:

• At least diploma or relevant HR cert
• At least 1 yrs experience
• Good attitude

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

We are hiring a Temp Front Office Assistant to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Scope

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

Job Requirements

• Min Higher Nitec or Diploma in any studies
• Able to commence work immediately
• Able to commit weekends and public holidays
• Min 2 years customer service experience

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Onboarding

• Facilitate the onboarding process for new employees, including coordinating with HR, IT, and other departments to ensure a smooth and efficient transition.

• Guide new hires through the completion of necessary documentation, such as employment contracts, benefits enrollment forms, and confidentiality agreements.

• Conduct orientation sessions to familiarize new employees with company policies, procedures, and culture.

• Serve as a point of contact for new employees, addressing any questions or concerns they may have during the onboarding process.

• Collaborate with cross-functional teams to improve onboarding processes, identify areas for optimization, and implement solutions to enhance efficiency.

Benefits Administration

• Long Service Awards: Managing long service award administration, planning of long service award celebrations and announcements, innovate on experiences for long service award recipients

• Wellness Programs: Leading and managing the yearly and monthly wellness programs

• Support the Rewards Manager in all benefits administration, including international mobility cases HR Ops Systems

• ServiceNow implementation and upgrades: Promptly attend to all HR ticket requests, including report generation and letter preparation, enhance the overall features of the HR system HR Operations Implement, monitor and improve processes and systems that support HR operations’ needs:

• Vendor Management: Oversee and manage relationships with HR vendors and service providers, e.g. temp accommodation provider

• Employment Milestones: Provide administrative support for employment confirmations, promotions, long service awards, contract renewals/extensions, etc.

• Employee Data Management: Ensure the integrity, security, and accuracy of HR data across all systems. Maintain and manage employee data in the HRIS.

• Act as a back up for the HR Ops team for payroll, government reporting and other operational processes

• Active participation in ad-hoc HR Projects such as Onboarding, HR ops process review, audits, etc.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

CNY Event Promoter 新年货销售员

Responsibilities 职责:

• Promote and sell food products 推销公司食品给客户

• Receiving of goods 收点货

• Replenish Stocks 补货

• Issue & check sales slip 开对 销售单 (no cashiering required)

Requirements 要求:

• Hardworking 勤奋

• Responsible 负责任

• Proactive 积极的态度和主动

• Physically Fit 有力气

• Able to speak both chinese and english to promote to customers 会说中英文推销给客户

Others 其他：

• Training Provided (Fresh graduates or inexperienced friends welcomed!)

Date: 28/12/2024 - 27/01/2025 (able to work on weekends, 1-2days off per week)

Operating hours: 10am to 9.30pm (morning/noon/full shift)

Working Address：Takashimaya@Orchard

Contact 91898878 or email [email protected] to apply

Contract for service - fixed hourly pay

CNY Event Promoter 新年货销售员

Responsibilities 职责:

• Data Entry 电脑打单

• Promote and sell food products 推销公司食品给客户

• Receiving of goods 收点货

• Pick Stocks 抓货

• Replenish Stocks 补货

• Issue & check sales slip 开对 销售单

Requirements 要求:

• Hardworking 勤奋

• Responsible 负责任

• Proactive 积极的态度和主动

• Physically Fit 有力气

• Able to speak both chinese and english to promote to customers 会说中英文推销给客户

Others 其他：

• Training Provided (Fresh graduates or inexperienced friends welcomed!)

Date: NOW - 28/01/2025 (1-2days off per week)

Operating hours: 9am to 6pm OR 9am to 8pm

Working Address：Jalan Kelulut@Seletar Hills

Contact 91898878 or email [email protected] to apply

Contract for service - fixed hourly pay

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: AM Shift 730am - 330pm / PM Shift 12pm-9pm/ MN Shift 9pm - 9am (5-6 days per week)

For interested candidates, please send your most recent and updated resume to [email protected]

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Willing to work weekends and public holidays
Work hours are from 9am to 6.25pm, 5 day work-week including Sat
OFF on Sunday and 1 weekday off

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

5 days including weekend and PH (off-days on weekdays), 44 hours per week

Salary: $1800 -$2500

Location: Snow City (Jurong east) & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Provide professional photography services to guests at location
• Provide photography services at other designated locations
• Assist in daily store operations and sales activities
• Responsible, pleasant, guest-oriented
• Strong interest in photography and related services

Requirements:

• Able to work in weekends and public holidays
• Prior experience in photography service industry is preferred

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

- Attend to walk-in patients and phone calls

- Appointment booking for patients

- Handle patient's registration and data entry

- Collection of payment from patients

- Handle insurance claims and accounting

- General administrative duties in the clinic, as assigned by the clinic manager

- Perform vision test e.g visual acuity (training provided)

Requirement

- 1 to 2 year contract customer service experience will be advantageous

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibility:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution
• Support the shift during emergency
• Ensure safety and security of premises, include perform body & property check, carry out
• security patrols, dormitory checks and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel
• Plan and conduct engagement activities in educational and recreational programmes for the Residents
• Able to develop positive relationship with the residents
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process
• Involve in taskforce, to assist and execute tasks required from the taskforce

Requirements:

• Diploma with 2 years working experiences
• Able to perform rotating shifts

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEY) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Responsibilities:

• Registration of patients, queue management.
• Dispensing of medications and collecting payment
• Support doctors in simple procedures and chaperones
• Stocks taking of medication, consumables and equipment including replenishment.
• Basic clinic housekeeping

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment

Interested applicants, please send your email to [email protected] to Ann.

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Job Description:

• Assist in the daily operation of clinic
• Attend to walk-in patients and phone calls
• Appointment booking for patients
• Handle patient's registration and data entry
• Collection of payment from patients
• General administrative duties in the clinic, as assigned by the clinic manager

Requirements:

• Minimum N/O levels or above
• No experience needed willing to learn on job
• Able to start immediate

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

Responsibilities:

• To perform activities during the in life and/or necropsy phase of experimental studies, in accordance with pertinent guidelines and standards.
• Full-time involvement in the practical conduct of studies, including in life operations and necropsy procedures
• To check the plausibility and quality of generated raw data.
• To be familiar with and to uphold animal welfare standards in compliance with the NACLAR guidelines and other relevant standards, with regards to the use of animals in scientific research.
• To be responsible for the wellbeing of all animals
• To perform the scheduled endpoint measurements for studies, such as urine collection, blood collection & organ collection.

Requirements:

• Minimum Diploma/Degree in science related fields
• Minimum 1 year of relevant experience
• Comfortable to work in animal husbandry
• Experience in AAALAC or NACLAR guidelines preferred

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The position is responsible in Purchase Order creation, reports, liaising with external suppliers and internal departments to ensure seamless process of stock to store after order is placed. To assist on the retail shop floor as part of the job scope.

Primary Responsibilities

Focuses on the Guest Retail Experience

• Uses guest names whenever possible.
• Adjusts service to suit guests’ requests, personalizes interactions to meet guests’ needs.
• Uses a Heartist® approach – make the guest Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Looks for ways to upsell and adds value to enhance guests’ satisfaction.

Works as Part of the Retail Team

• Ensures accuracy in cashiering duties.
• Ensures stocks are fully replenished on retail shelves.
• Operates P.O.S machine and handles cash efficiently in local and foreign currency.
• Maintains inventory items of the boutique.
• Provides guest product knowledge and assists guest with selection of gifts and souvenir.
• Manages and communicates merchandise opportunities to Retail Manager.
• Participates and assists with monthly inventory stock take activities.

Involvement of Wider Job Functions and Relationship

• Participates in execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of the boutique is meeting all set Raffles standards.
• Participates in training activities to improve knowledge and skills.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Maintains collaborative working relationships with colleagues and supervisors/managers.

Merchandising Functions

• Ensure order confirmation and invoices from suppliers are accurate.
• Creating and uploading purchase orders to facilitate receiving process.
• Work on retail prices with manager and ensure prices are aligned.
• Follow up and keep track with suppliers to ensure timely deliveries.
• Follow up with suppliers and liaise with stores when issues arises.
• Arragement of stocks to stores.
• Weekly stock replenishment for stores.
• Monitor stock level of key items and follow up with re-orders when necessary.
• Weekly and Monthly sell through reports.
• Ensure stocks are available in online channels.

Candidate Profile

Knowledge and Experience

• Minimum ‘N’ Level or Certificate in hospitality or related field.
• Minimum of 1 year of relevant experience in retail industry.
• Proficient in Microsoft Excel and Office
• Sense of urgency flexibility ability to multitask
• Willingness to learn
• Good communication and interpersonal skills
• Interpersonal skills well developed with guests, employees, management.
• Ability to work independently, effectively, reliable and self-directed.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Has good initiative under dynamic environment.
• Self-motivated and energetic, confidently able to give suggestions and resolve problems.
• Communication skills in English spoken/written.
• Supporting operations is a must.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

JOB SUMMARY

• This role could be based in Singapore or India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Support the development and implementation of a HR investigations framework to investigate employment related concerns and Non-Financial Misconduct (NFM) matters, such as grievances, allegations of unfair treatment, bullying, harassment, discrimination and victimisation (HR investigations).
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Oversee, supportor provide guidance on HR investigations as needed. Manage complex HR investigations, disciplinaries, appeals as needed. Ensure that HR investigations are conducted thoroughly, impartially, and timely.
• In partnership with the ER Leadership Team (ERLT), uplift and maintain the function’s capabilities to conduct HR investigations in accordance with Group Policies, Standards and best practices - including appropriate escalation, case management, employee support, data capture, evidence management, electronic evidence retrieval and review, interviewing and reporting.
• Support the enhancement of the function’s investigation capabilities by leveraging on technology, conducting data analytics and studying industry benchmarks.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.
• Support the assessment of investigation findings to identify systemic issues or trends and support the development of remediation plans to address the root causes of misconduct (including NFM) and prevent future occurrences.
• Lead or support projects and programmes to enhance the Bank’s management of misconduct as needed, such as the Bank’s NFM framework, in line with legal and regulatory requirements.
• Support the development and enhancements of ER Case Management System.

RESPONSIBILITIES
Strategy

• Support the development and implementation of HR investigation framework.
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.

Business

• Provide regular reports and other Management Information in an agreed and standardised format.
• Coordinate identification of themes, trends and lessons learnt from HR investigations across the Bank to support the continuous improvement of the Bank’s conduct culture.

Processes

• Support, oversee or provide guidance on HR investigations as needed.
• Manage complex HR investigations, disciplinaries, appeals as needed.
• Ensure that HR investigations are conducted thoroughly, impartially, and timely.

People & Talent

• Lead through example and build the appropriate culture and values.
• Continuously take steps to develop and improve investigative technical skills across HR with the view of delivering high quality investigations that protect the interests of the Bank and employees.
• Support the provision of trainings on how to conduct investigations and other conduct and culture related topics. Conduct lessons-learned meetings among team members, hold roundtable talks and collect feedback openly.
• Establish, develop, and maintain close collaboration with key internal functional stakeholders including SIS, Legal, CFCR, and across HR, to fully embed the HR Investigations framework including the formalisation of policies, procedures, processes and controls.

Risk Management

• Conduct risk assessments on concerns and allegations through the lifecycle of an investigation, comply with mandatory escalation requirements and recommend appropriate actions to mitigate associated risks.
• Ensure senior management and Risk Owners are fully informed of all key risks and issues in area of responsibility and reported in line with Bank’s operational risk process.
• Proactively collaborate with relevant stakeholders to identify opportunities for improvement in the quality and timeliness of investigations, and the robust management of operational, legal and regulatory risk, with the view to developing and implementing effective solutions and drive continuous improvement.
• Conduct thematic reviews to identify common themes or trends, and share observations with relevant Risk Owners.

Governance

• Conduct HR investigations in accordance with the Bank’s relevant policies including the Grievance Standard, Speaking Up Standard, Group Investigation Standard and Practice Notes as needed.
• Provide reporting and/or Management Information to relevant governance bodies as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters including timely responses to Internal Audit or regulatory requests.

Key Stakeholders

• ERLT
• Shared Investigative Services
• HR stakeholders
• CFCR

Our Ideal Candidate

Required

• 7+ years of experience in conducting investigations in a corporate environment.
• Demonstrated proficiency in establishing effective policies, procedures and processes in conducting high quality, timely investigations, ensuring fair treatment to impacted individuals.
• Excellent judgement, collaborative, being a team player, diplomacy, empathy and a ‘can-do attitude’.
• Politeness, sensitivity and the ability to gently but professionally stand your ground when needed.
• An inquisitive approach to practices, procedures, and specific transactions.
• Personal authority and integrity, independence, creativity, resourcefulness and resilience.
• Must possess ability to assess risk, leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

Desirable

• Knowledge of employment law and regulatory standards relevant to employee conduct in financial services.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Business Partnering
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers