Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform deposits, cards and unsecured loans reconciliation, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages and resolutions with prompt escalation & reporting of Key Risk Indicators (KRI) to Management
• Identify operational risks and implement measures to address/mitigate the risk
• Challenge status quo and execute changes in an effective manner, engaging team on process improvement and providing ideas/initiatives in digitization and automation
• Drive innovation, re-engineer reconciliation and investigation processes to achieve process standardization and improvement in controls.
• Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution
• Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictionsin realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification and ensure all initiatives/production fixes are addressed with smooth operations.
• Support Area Manager and lead project/initiatives, engage team on process improvements
• Ensure timely updates of SOPs/process maps & prompt communication to team

Requirements

• Degree in Accounting, Banking or related field.
• Minimum 3-5 years in banking or financial services with strong background in reconciliation and settlement process.
• Proven track record in implementing process improvement projects and driving operational excellence
• Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and/or Reconciliation & Settlement
• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management and internal staff.
• Strong knowledge in MS Office tools such as Words, Excel, PowerPoint and ability to demonstrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
• Ability to collect and analyse data and draw insights and make recommendations.
• Analytical mindset with the ability to analyze data and identify process improvement opportunities
• Must be of sufficient maturity, confidence and experience to be able to independently engage Tech Support & stakeholders on project related matters as well as to escalate and articulate issues and proposed resolutions.
• Meticulous with strong analytical skills and pro-active in solving problems.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities

Quality Assurance:

• Overall implementation and maintenance of the Quality Management System (QMS) in compliance with ISO 13485 and 21 CFR 820 standards.
• Ensure all departments carry out due processes and documentation required to ensure conformance to the QMS, including design & development, production and software.
• Conduct internal audits and lead external audit preparations.
• Conduct Management Review, onboarding training for new employees, and company-wide refresher training
• Collaborate with cross-functional teams to address non-conformances, CAPAs, and continuous improvement initiatives.
• Participate in risk analysis and management activities to ensure compliance with ISO 14971.
• Support post-market surveillance and vigilance reporting activities.

Regulatory Affairs:

• Preparation, submission, and maintenance of regulatory documentation for market approvals in regions including Singapore, US, Malaysia, and Australia.
• Monitor and interpret regulatory updates and standards relevant to medical devices.
• Ensure labeling, packaging, and promotional materials comply with regulatory requirements.
• Collaborate with the R&D and manufacturing teams to ensure product compliance during development and production phases.
• Maintain accurate and organized records to support regulatory inspections and audits.

Minimum Skills and Requirements

• Bachelor’s degree in Engineering, Science, or a related field.
• Ability to work independently and cross-functionally with different teams
• Strong organizational and analytical skills.
• Effective communication and teamwork abilities.

Advantageous Skills

• Knowledge or experience with regulatory submissions to Malaysia MDA, Australia TGA, US FDA, and Singapore HSA.
• Familiarity with ISO 13485, ISO 14971, and other relevant standards.

Responsibilities

• Assisting pharmacists and pharmacy technicians with dispensing medications.
• Preparing and labeling medications accurately.
• Maintaining inventory and stock levels.
• Providing excellent customer service to patients.
• Answering phone calls and addressing patient inquiries.
• Assisting with administrative tasks, such as data entry and record keeping.

Sponsored Study Program:

• Enrolling in a recognized Certified Pharmacy Technician (CPT) course.
• Successfully completing all course requirements and examinations.
• Upon successful completion of the program, transitioned to the role of Pharmacy Technician within the company.

Requirement

• Min NITEC/Diploma in any Science Discipline
• Keen in Pharmacy Setting

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

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